Mercure Edinburgh Quay
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Skiing
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Coffee/tea maker
- Heating
- Private check-in/check-out
- Shared kitchen
- Wheelchair accessible
- On-site parking
- mini bar
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Kitchen
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- French
- German
- Hindi
- Hungarian
- Italian
- Latvian
- Polish
- Romanian
- Russian
- Spanish
- Turkish
- Non-Smoking Rooms Available
- Parking Available
- carbon monoxide detector
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Contactless check-in/out
- Food delivery
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Clothes drying rack
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Edinburgh International Airport - 6.32 mi
- RAF Leuchars - 32.41 mi
- Perth - 34.78 mi
- Dundee Airport - 35.84 mi
Museums
- The Scotish Museums Coouncil - 0.23 mi
- Contact Gallery Edinburgh - 0.24 mi
- Scottish Museums Council - 0.24 mi
- Royal Scots Dragoon Guards Museum - 0.47 mi
- National War Museum of Scotland - 0.52 mi
- West Register House - 0.53 mi
- Scotisch Whisky Heritage Centre - 0.61 mi
- National Gallery of Scotland - 0.71 mi
- Royal Scottish Academy - 0.72 mi
- Portfolio Gallery - 0.72 mi
- Writers Museum - 0.73 mi
- Scottish National Gallery of Modern Art - 0.75 mi
- Royal Museum - 0.79 mi
- Museum of Scotland - 0.79 mi
- National Museum of Scotland - 0.81 mi
Click here to leave your opinion >>
Regina (young couple)
stayed in July, 2025
Guest Score 4 out of 10
Disappointing
The croissants and pain au Chocolat were nice at breakfast. We got fresh water and biscuits in the room each day of our stay
The check in experience said it all at the start of our stay. Cold and uninviting, we would have been better received and welcomed in McDonalds... We specifically asked for a room without interconnected doors, the reception staff looked confused as if our request was totally reasonable and said the room was not interconnected. On arrival to the room, we were greeted by an interconnecting door. The room carpet was filthy, there was long hairs and cut nails on the floor, the little towel bird arrangement planted on the bed had obviously been re-used several times as it was visibly dirty. It was the first time we walked in a hotel room with shoes on all the time...
The shower gel was not refilled and on the last day we actually had none left. We did get new towels everyday without asking, although we see this as very wasteful and non environmentally friendly.
The safe locker in the room had low battery and did not lock, we asked for new batteries, they never arrived.
The breakfast was poor and items not replaced promptly. The hot breakfast was nothing but disappointing, the bagels were stale, no bread rolls, only sliced pan for toast. One of the mornings we were in a rush to go to a tour and we were told to wait before we could go in to get breakfast. The waiter didn't even look at us or apologised.
While most staff is lovely, there are a few who are simply rude and their posture does not align one you would expect at a 4* hotel.
The AC in the room was noisy and stopped working for long periods, we seemed to have no control of it. The starting and stopping during the night kept waking us.
And finally the bed was terrible, it was like sleeping on a trampolin where every movement was translated to the other person.
In summary this should not be classed as a 4*star hotel, it is poor value for money, do not stay here!
Farooq (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Friendly staff and cozy clean rooms
Anonymous (young couple)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Patricia (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The hotel's location was perfect, close to shops and restaurants.
Anonymous (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Martin (family with young children)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Anonymous (review category business travellers)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Friendly, helpful, and attentive staff.
Hamish (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Vipindas (family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The area was calm and quiet. Easy access to buses, restaurants, and supermarkets. Walkable distance to the train station.
The air conditioning controller was deactivated, and I have to call the reception every time to turn it ON or adjust the temperature.
Eadaoin (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Morag (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Nice clean rooms.
Orlagh (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Warm welcome with pretty towel art and hand written welcome card. Location is pretty near to the city centre.
Ignacio (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Everything was great about this hotel.
Sandra (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Well located everything is in walkable distance . Staffs are great
Abhinav (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Paula (family with young children)
stayed in July, 2025
Guest Score 7 out of 10
Good
Location is ok and the bed was comfy
At arrival I observed the dirty reception desk but I didn't expect to find also a dirty room.The toilet was dirty and also the carpet( it isn't even clean with a vacuum cleaner).
I told to the receptionist and they sent a staff member to clean.
The next day at the breakfast the glasses was with stain and hardly I found one ok to drink water.The coffee was bad and I needed to ask somebody for a teaspoon because the basket for teaspoons was empty and the staff stayed and chat in a corner.
It is not a 4 star hotel.I am an All member and I stayed many times in Mercure hotels around the world but much better than this in Edinburgh.
Caitriona (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Martin (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Theresa (with friends)
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
Gulben (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Staffs are amazing always ready to help. Rooms are clean n tidy.
Thank you for your information!
Availability from Tue, Aug 5, 2025 To Fri, Aug 8, 2025 For 1 Room (Change Search)
Room type
Max
Rate
Comfort Double Room
This room has complimentary high-speed internet access and tea/coffee making facilities.
2 x
$332.31USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
$332.31
$332.31
$332.31
-
-
-
Average nightly rate $332.31
Total (including tax) $1,196.31
2 x
$365.54USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
$365.54
$365.54
$365.54
-
-
-
Average nightly rate $365.54
Total (including tax) $1,315.95
Comfort Double
2 x
$332.76USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
$310.57
$343.85
$343.85
-
-
-
Average nightly rate $332.76
Total (including tax) $1,197.93
2 x
$366.03USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
$343.85
$377.12
$377.12
-
-
-
Average nightly rate $366.03
Total (including tax) $1,317.72
- Air conditioning
- Alarm clock
- Bath or Shower
- Carbon monoxide detector
- Carpeting
- City view
- Closet
- Clothes rack
- Coffee/tea machine
- Daily housekeeping
- Desk
- Flat-screen TV
- Free Wifi
- Hair dryer
- Heating
- In-room safe box
- Individual air conditioning
- Interconnecting room(s) available
- Iron and ironing board
- Laptop safe
- Linens
- Mini bar
- Phone
- Satellite/cable channels
- Seating area
- Smoke alarm
- Soundproofing
- Streaming media
- Toiletries
- Towels
- TV
- Wake-up service
View more >>
Area information
- Edinburgh International Airport - 6.32 mi
- RAF Leuchars - 32.41 mi
- Perth - 34.78 mi
- Dundee Airport - 35.84 mi
- The Scotish Museums Coouncil - 0.23 mi
- Contact Gallery Edinburgh - 0.24 mi
- Scottish Museums Council - 0.24 mi
- Royal Scots Dragoon Guards Museum - 0.47 mi
- National War Museum of Scotland - 0.52 mi
- West Register House - 0.53 mi
- Scotisch Whisky Heritage Centre - 0.61 mi
- National Gallery of Scotland - 0.71 mi
- Royal Scottish Academy - 0.72 mi
- Portfolio Gallery - 0.72 mi
- Writers Museum - 0.73 mi
- Scottish National Gallery of Modern Art - 0.75 mi
- Royal Museum - 0.79 mi
- Museum of Scotland - 0.79 mi
- National Museum of Scotland - 0.81 mi
- Haymarket Train Station - 0.42 mi
- EICC - 778 f
- Armstrong's - 0.64 mi
- Edinburgh and Scotland Information Centre - 0.75 mi
- The Filmhouse - 0.22 mi
- St Cuthberts Church - 0.42 mi
- Parliament House - 0.64 mi
- Lady Stairs House - 0.74 mi
- Kings Theatre - 0.27 mi
- Royal Lyceum Theatre - 0.28 mi
- Usher Hall - 0.35 mi
- Geoffrey Kiltmakers and Weavers - 0.35 mi
- Edinburgh Castle - 0.35 mi
- Scott Monument - 0.57 mi
- George IV Bridge - 0.74 mi
- Edinburgh Military Tattoo - 0.75 mi
- Bruntsfield Links - 0.44 mi
- Castlehill Golf - 0.62 mi
- Princes Street - Edinburgh - 0.61 mi
- Princes Mall - 0.70 mi
- Edinburgh College of Art - 0.72 mi
- University of Edinburgh - 0.78 mi
- Greyfriars Kirk - 0.74 mi
- Edinburgh Farmers Market - 0.34 mi
- Charlotte Square - 0.54 mi
- Institut Francais DEcosse - 0.58 mi
- Scotch Whisky Heritage Centre - 0.61 mi
- Magdalen Chapel - 0.70 mi
- Royal Mile - 0.71 mi
- The Meadows - 0.72 mi
- Gladstone's Land - 0.74 mi
- Dance Base - 0.74 mi
- Edinburgh Christmas Market - 0.75 mi
- The Happy Gang - 0.77 mi
- Canongate Ballet - 0.78 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Mercure Edinburgh Quay
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom