Mercure Edinburgh Quay
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom
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Room
Room
Address
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Skiing
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Shower
- Coffee/tea maker
- Heating
- Private check-in/check-out
- Shared kitchen
- Wheelchair accessible
- On-site parking
- mini bar
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Kitchen
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- French
- German
- Hindi
- Hungarian
- Italian
- Latvian
- Polish
- Romanian
- Russian
- Spanish
- Turkish
- Non-Smoking Rooms Available
- Parking Available
- carbon monoxide detector
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Contactless check-in/out
- Food delivery
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Window
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Clothes drying rack
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Edinburgh International Airport - 6.32 mi
- RAF Leuchars - 32.41 mi
- Perth - 34.78 mi
- Dundee Airport - 35.84 mi
Museums
- The Scotish Museums Coouncil - 0.23 mi
- Contact Gallery Edinburgh - 0.24 mi
- Scottish Museums Council - 0.24 mi
- Royal Scots Dragoon Guards Museum - 0.47 mi
- National War Museum of Scotland - 0.52 mi
- West Register House - 0.53 mi
- Scotisch Whisky Heritage Centre - 0.61 mi
- National Gallery of Scotland - 0.71 mi
- Royal Scottish Academy - 0.72 mi
- Portfolio Gallery - 0.72 mi
- Writers Museum - 0.73 mi
- Scottish National Gallery of Modern Art - 0.75 mi
- Royal Museum - 0.79 mi
- Museum of Scotland - 0.79 mi
- National Museum of Scotland - 0.81 mi
Click here to leave your opinion >>
Kirsty (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Wendy (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything
Nothing
Zischka (young couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
nice service team
old interior
Totimogrady (family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
Room was good size.
Room 419, very loud rumbling noise from the building .
Restaurant staff offhand and not interested in interacting.
Actually quite a long walk from Haymarket station.
Expensive for what it was.
Yasmin (family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Comfortable bed, blackout curtains, tasty breakfast and fresh too.
Couldn't control the temperature and hot drink station in room wasn't refilled. We were there for 3 nights and needed to keep getting supplies from reception.
Emilian (young couple)
stayed in March, 2026
Guest Score 5 out of 10
Fair
The location, close to the city center.
Close to markets and nice touristic attractions to see
In the shower, there is black mold on the ceiling.
There is nothing to make the room warmer, except a small radiator to plug in the socket.
The breakfast wasn’t great either- more so for a 4 star
They are not offering any shoes for indoor (your room).
Shabina (solo traveller)
stayed in March, 2026
Guest Score 5 out of 10
Fair
The room was extremely spacious, the bed was very comfortable as was the bedding and pillows
The room was a bit noisy as can hear drainpipes and water running from other rooms and a constant humming even after the AC was switched off. I was also put in a disabled room so the bathroom was not an enjoyable space to use even though it was very clean and had nice toiletries.
Paul (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Michael (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Ishbell (review category business travellers)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The staff were terrific - helpful & friendly & highly professional
Victoria (family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Quiet and good location
I stayed at this hotel while visiting Edinburgh for a wedding, and unfortunately it was a very disappointing experience from start to finish.
We arrived in the evening and got our baby settled, only to notice that the bathroom and hallway floors were wet. When we tried to clean it with a towel, the water was brown. Even worse, the floorboards throughout the room were saturated, every time you stepped on them, water came up through the gaps. It was extremely unpleasant and honestly concerning, as we had no idea what was coming through the floor.
To make matters worse, the phone in the room didn’t work, so reporting the issue wasn’t straightforward. We were told there were no other rooms available until the next day when someone checked out. Given the condition of the room, there was no way we could safely stay there with a baby or even get ready for the wedding. We had to leave and go to another hotel just to prepare.
We were eventually moved to a different room the following day, which was okay, but by that point the damage had already been done. The whole situation caused unnecessary stress at what should have been a special occasion.
We had also paid for breakfast, which I wouldn’t recommend at all, save your money and go elsewhere.
What’s most frustrating is that I had called ahead after seeing recent negative reviews and was reassured everything would be fine. That clearly wasn’t the case. It felt like the focus was only on taking payment rather than ensuring a decent standard for guests.
For the amount of money spent, I didn’t even get to properly use the room for its intended purpose. I came to Edinburgh the night before specifically to get ready comfortably, and that simply didn’t happen.
I wouldn’t stay here again, and I wouldn’t recommend this hotel or company to others. In hindsight, I should have asked for a refund, but at the time I just wanted to get out of there as quickly as possible.
Overall, a very poor and stressful experience.
Sara (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Portia (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Athinouki (family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The hotel is near the city center, quiet, and the staff is quite friendly
In our room the carpet was quite dirty. It had spots all over. However, our major issue was the wifi connection. The internet speed was extremely low and you could connect via wifi only if you were standing by the door. In the rest of the room the signal was non existent
Matthew (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
David (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Ruzkova (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The staff was absolutely nice to us. Helpful, smiling.. it definitely made our stay more enjoyable.;)) the breakfasts were great! Food and drinks in really good quality. We definitely recommed the hotel!;))
Thomas (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Victoria (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great location & super comfy bed! Staff were helpful & friendly, great rate for somewhere so central.
Daniel (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Edinburgh International Airport - 6.32 mi
- RAF Leuchars - 32.41 mi
- Perth - 34.78 mi
- Dundee Airport - 35.84 mi
- The Scotish Museums Coouncil - 0.23 mi
- Contact Gallery Edinburgh - 0.24 mi
- Scottish Museums Council - 0.24 mi
- Royal Scots Dragoon Guards Museum - 0.47 mi
- National War Museum of Scotland - 0.52 mi
- West Register House - 0.53 mi
- Scotisch Whisky Heritage Centre - 0.61 mi
- National Gallery of Scotland - 0.71 mi
- Royal Scottish Academy - 0.72 mi
- Portfolio Gallery - 0.72 mi
- Writers Museum - 0.73 mi
- Scottish National Gallery of Modern Art - 0.75 mi
- Royal Museum - 0.79 mi
- Museum of Scotland - 0.79 mi
- National Museum of Scotland - 0.81 mi
- Haymarket Train Station - 0.42 mi
- EICC - 778 f
- Armstrong's - 0.64 mi
- Edinburgh and Scotland Information Centre - 0.75 mi
- The Filmhouse - 0.22 mi
- St Cuthberts Church - 0.42 mi
- Parliament House - 0.64 mi
- Lady Stairs House - 0.74 mi
- Kings Theatre - 0.27 mi
- Royal Lyceum Theatre - 0.28 mi
- Usher Hall - 0.35 mi
- Geoffrey Kiltmakers and Weavers - 0.35 mi
- Edinburgh Castle - 0.35 mi
- Scott Monument - 0.57 mi
- George IV Bridge - 0.74 mi
- Edinburgh Military Tattoo - 0.75 mi
- Bruntsfield Links - 0.44 mi
- Castlehill Golf - 0.62 mi
- Princes Street - Edinburgh - 0.61 mi
- Princes Mall - 0.70 mi
- Edinburgh College of Art - 0.72 mi
- University of Edinburgh - 0.78 mi
- Greyfriars Kirk - 0.74 mi
- Edinburgh Farmers Market - 0.34 mi
- Charlotte Square - 0.54 mi
- Institut Francais DEcosse - 0.58 mi
- Scotch Whisky Heritage Centre - 0.61 mi
- Magdalen Chapel - 0.70 mi
- Royal Mile - 0.71 mi
- The Meadows - 0.72 mi
- Gladstone's Land - 0.74 mi
- Dance Base - 0.74 mi
- Edinburgh Christmas Market - 0.75 mi
- The Happy Gang - 0.77 mi
- Canongate Ballet - 0.78 mi
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Museums
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Transport
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Mercure Edinburgh Quay
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom