Hotel Indigo - Edinburgh - Princes Street
20 Princes Street, Edinburgh, City Of Edinburgh - Scotland, EH2 2AN, United Kingdom
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Room
Address
20 Princes Street, Edinburgh, City Of Edinburgh - Scotland, EH2 2AN, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shared kitchen
- Wheelchair accessible
- On-site parking
- kitchenware
- Concierge services
- Doorman
- Free Wi-Fi
- Kitchen
- Restaurant(s)
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Shops on site
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Edinburgh International Airport - 6.95 mi
- RAF Leuchars - 31.60 mi
- Perth - 34.31 mi
- Dundee Airport - 35.12 mi
Museums
- Fruitmarket Gallery - 756 f
- Stills Gallery - 955 f
- National Gallery of Scotland - 961 f
- Collective Gallery - 963 f
- City Art Centre - 977 f
- Royal Scottish Academy - 1,027 f
- National Portrait Gallery - 0.21 mi
- Scottish National Portrait Gallery - 0.22 mi
- DOM - 0.22 mi
- Police Information Centre - 0.23 mi
- Writers Museum - 0.24 mi
- Mounted Gallery - 0.27 mi
- Museum of Childhood - 0.30 mi
- Scotisch Whisky Heritage Centre - 0.30 mi
- Malcolm Innes Gallery - 0.32 mi
- Kingfisher Gallery - 0.32 mi
- John Knox House Museum - 0.32 mi
- Bourne Fine Art - 0.33 mi
Click here to leave your opinion >>
Robert (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great location across the street from the train station. The breakfast food was very good, and the restaurant for dinner was excellent. Centrally located for walking around.
Nothing
Jack (Couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
Room very small - includes an angled wall.
Tv did not work and power points by bed did not work.
We were on the top floor which did not have a lift - staff should have told us that or offer another room -
Maryanne (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
decor and location
room too small and bed not comfortable
Sakina (Group Traveler)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
I really appreciated the hotel’s location —it is absolutely excellent and very convenient for exploring Edinburgh. Being within walking distance of key attractions made my stay much easier and more enjoyable. The room itself was comfortable and generally pleasant. The bed was comfortable, and the overall atmosphere inside the room was fine for a short stay. I also appreciated having a city view, which added a nice touch to the experience.
Overall, the biggest advantage of this hotel is definitely its prime location.
While the location of the hotel is excellent, unfortunately, the overall condition of the property did not meet my expectations. The main issue was cleanliness, particularly in the entrance area and lobby. There was a noticeable unpleasant smell that resembled sewage and stale sweat. It seemed as though the odor was coming from the carpets and decorative artificial flowers, which also appeared dusty. The first impression upon entering the hotel was not pleasant. The room itself was acceptable and comfortable, but there was a practical inconvenience. I booked a room for two people with a city view; however, the wardrobe was extremely small it could barely fit two jackets. With two suitcases, there was no proper space to unpack clothes, which made the stay less comfortable, as most of our belongings had to remain inside the luggage. With better attention to cleanliness and more practical storage solutions in the rooms, the experience could be significantly improved.
Linda B. (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
room, view
bigger room service menu
Ma. C. (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Excellent location (right across Waverley train station, close to the Royal Mile, Calton Hill, Edinburgh Castle, a mall, etc.) Comfortable bed. Complimentary snacks (crisps and shortbread cookies) replenished daily.
It's a 200-yr old hotel so it would be better with thicker walls as I can hear the people in the other room, albeit faintly. Reception is on the 2nd floor and you cannot use the lift if you don't have the room key yet, There's usually a personnel on the 1st floor but when I arrived, around 11am, there was no one there. Good thing I decided not to bring my huge luggage.
Judith (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Perfect location near to Train Station. Friendly staff. Excellent breakfast. Restaurant has city views. Suites have city views.
No criticism whatsoever. We will certainly return as soon as we can.
Danica (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location
Some staff seems inexperienced.
Needed to ask for tissue and water after 2 days still nobody came to do our room.
Found a hair on my omelette during breakfast
Lana (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Amazing hotel! Perfect location. Clean rooms and great staff!
Nothing!
Howard (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location couldn't be better. Literally across the street from the train station (Waverly). Walking distance to Royal Mile and situated just at the edge of New Town. Nice breakfast.
No deficiencies that I can think of.
Carmen (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Great staff, great restaurant
Craig (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Great location.
We were overcharged on room service.
Stephen (Couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Very nice room, excellent dining fare with attentive staff. Opposite Edinburgh Railway Station
Not much.
Chitchai (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Very good location across the train station and easy to walk anywhere in town.
There is a step in the same floor which difficult for moving big or heavy luggage.
tutku (Couple)
stayed in September, 2025
Guest Score 6 out of 10
Pleasant
Location
Cleaning, there was hair in the bathroom
Lisa D. T. (Solo Traveler)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Room was spacious, and the views from the window are magnificent. Hotel was very easy to get to from the Edinburgh Waverley station. Breakfast is available upon request however I did not opt for breakfast. I booked the King Suite with City View and it did not disappoint. I could also view the fireworks from Edinburgh castle for the military tattoo they had during my stay.
As it is on the main road, expect street noise to be heard from your room.
Sarah (Solo Traveler)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Beautifully decorated and cozy.
I appreciated the extras, such as the bottled water, soda, and chips
I wish there had been a bathtub, but I knew that there was not one there when I booked it.
Buthaina (Solo Traveler)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Everything was perfect especially the location
Nothing
Andrew (Couple)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Room was clean, in excellent condition, and a great size for a couple. The location of the hotel is fantastic, close to all the major points of interest and popular neighborhoods in Edinburgh. Staff is friendly and welcoming; we arrived early, before our room was ready, and they were able to hold our luggage so we could spend time exploring the city while waiting.
Unfortunately we had a noisy room. Overlooked a back alley with a bar, trash bins and construction. Windows seemed to be thin and allowed all noise to clearly make its way into the room -- which isn't great at midnight while trying to recover from jet lag. Thankfully we had packed earplugs, which blocked most of the noise.
Simon H. (Family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The staff was more friendly than one is used to, the man managing the breakfast was an absolute champ, give that guy a raise!
Thank you for your information!
Area information
- Edinburgh International Airport - 6.95 mi
- RAF Leuchars - 31.60 mi
- Perth - 34.31 mi
- Dundee Airport - 35.12 mi
- Fruitmarket Gallery - 756 f
- Stills Gallery - 955 f
- National Gallery of Scotland - 961 f
- Collective Gallery - 963 f
- City Art Centre - 977 f
- Royal Scottish Academy - 1,027 f
- National Portrait Gallery - 0.21 mi
- Scottish National Portrait Gallery - 0.22 mi
- DOM - 0.22 mi
- Police Information Centre - 0.23 mi
- Writers Museum - 0.24 mi
- Mounted Gallery - 0.27 mi
- Museum of Childhood - 0.30 mi
- Scotisch Whisky Heritage Centre - 0.30 mi
- Malcolm Innes Gallery - 0.32 mi
- Kingfisher Gallery - 0.32 mi
- John Knox House Museum - 0.32 mi
- Bourne Fine Art - 0.33 mi
- Edinburgh Waverley Railway Station - 845 f
- General Register House - 725 f
- Lady Stairs House - 0.22 mi
- St. Giles Cathedral - 0.24 mi
- Parliament House - 0.29 mi
- Princes Street Gardens - 778 f
- Edinburgh and Scotland Information Centre - 852 f
- Scottish Gems - 0.30 mi
- Netherbow - 0.32 mi
- Rent A Bike - 0.33 mi
- Armstrong's - 0.35 mi
- Edinburgh Military Tattoo - 908 f
- Brass Rubbing Centre - 0.25 mi
- Greyfriars Bobby Memorial - 0.27 mi
- Sherlock Holmes Statue - 0.35 mi
- Princes Mall - 0.21 mi
- Castlehill Golf - 0.30 mi
- Princes Street - Edinburgh - 0.32 mi
- ScotlandsPeople Centre - 678 f
- Edinburgh Christmas Market - 724 f
- Edinburgh Dungeon - 815 f
- Multrees Walk - 891 f
- Waterloo Place - 0.21 mi
- Camera Obscura and World of Illusions - 0.22 mi
- Gladstone's Land - 0.22 mi
- Canongate Ballet - 0.23 mi
- Loch Ness Discovery Centre - 0.24 mi
- Royal Mile - 0.24 mi
- Dance Base - 0.24 mi
- Scotch Whisky Heritage Centre - 0.30 mi
- Magdalen Chapel - 0.33 mi
- Mercat Tours - 0.34 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Other attractions
Historical Buildings Show all on map »
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Hotel Indigo - Edinburgh - Princes Street
20 Princes Street, Edinburgh, City Of Edinburgh - Scotland, EH2 2AN, United Kingdom