Crowne Plaza Edinburgh - Royal Terrace
18-22 Royal Terrace, Edinburgh, City Of Edinburgh - Scotland, EH7 5AQ, United Kingdom
US: +1 888-428-0763
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Room
Address
18-22 Royal Terrace, Edinburgh, City Of Edinburgh - Scotland, EH7 5AQ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- BBQ facilities
- Shared kitchen
- Wheelchair accessible
- kitchenware
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Kitchen
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Dutch
- French
- German
- Italian
- Polish
- Portuguese
- Romanian
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- taxi service
- Shops on site
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Edinburgh International Airport - 7.43 mi
- RAF Leuchars - 31.13 mi
- Perth - 34.10 mi
- Dundee Airport - 34.73 mi
Museums
- Calton Gallery - 326 f
- Edinburgh Printmakers Workshop & Gallery - 0.25 mi
- Mounted Gallery - 0.35 mi
- Huntly House - 0.40 mi
- Carson Clark Gallery - 0.41 mi
- Peoples Story Museum - 0.41 mi
- Museum Of Edinburgh - 0.41 mi
- People's Story - 0.43 mi
- Bellevue Gallery - 0.47 mi
- National Portrait Gallery - 0.48 mi
- Our Dynamic Earth - 0.50 mi
- John Knox House Museum - 0.51 mi
- City Art Centre - 0.51 mi
- Museum of Childhood - 0.52 mi
- Kingfisher Gallery - 0.56 mi
- Collective Gallery - 0.59 mi
- Stills Gallery - 0.59 mi
- Fruitmarket Gallery - 0.59 mi
- Police Information Centre - 0.61 mi
- Huntly House Museum - 0.61 mi
- Scottish National Portrait Gallery - 0.62 mi
- DOM - 0.64 mi
Click here to leave your opinion >>
Joanne (review category business travellers)
stayed in July, 2025
Guest Score 4 out of 10
Disappointing
Good location
Unfortunately the first room I was allocated had not been serviced. Bins not emptied. Bathroom not cleaned. Was then moved to another room which was very small and no view other than a roof top . There was about a foot from end of bed to the wall. Whilst staff quickly resolved it no offer of any compensation- free breakfast might have been nice and cost very little.
Claire (young couple)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Location perfect. Basement room quiet and clean. Staff helpful providing lots of ice.
The hot breakfast was tasty however it was all cold, on both mornings. The hot plates just were not enough to keep any temperature in the food.
Chris (family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Lovely old hotel,friendly staff and great location as you can walk everywhere.
Nothing
Michael (young couple)
stayed in July, 2025
Guest Score 7 out of 10
Good
Ladan (family with young children)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Location is lovely. It’s quiet of a walk from the train station but once you get there location is nice. Sheets are clean crispy white but pillows are old and tough. Food is not good but service and costumer service is lovely. Basically Scottish people are super polite and caring and love to resolve any issues to show you a great hospitality. So staff was amazing. But I want the hotel owners to know that their hotel is not worth the expensive price at all. We reserved a room with two single beds since it was me and my college student age daughter. They offered us a very small like a tiny room (we could hardly move around), with one bed only. The room had no extra space for the second bed. They apologized and said that is all they have left. The air conditioning was not working in that room, window could not be open. It’s awful I got a huge migraine headache with those old hard pillows, for not being able to get any air in the room. It was very difficult not being able to fit in that small bed w my daughter. But the irony was they still charged me full amount of $330 US dollars. They said I booked through booking.com and therefore I had to speak to the booking.com to receive any discount for the terrible room and its condition they offered us. The Manager , Robert, seemed very polite, caring and nice and wanted to help us as he said, but his hands were tight since I had booked with booking.com. He offered us free breakfasts but we are not breakfast people. so that was not very helpful.
The second night they put us into a bigger room that the air conditioning was working and the room size was enough to put a second bed in for my daughter. So the manager tried to help. But i was still charged full price for a night that we could not sleep. In overall not the best experience with this hotel at all. I wouldn’t recommend it. But shot out to the manager who at least tried to help.
Plz see my first comment above. Thank you!
Benjamin (review category business travellers)
stayed in July, 2025
Guest Score 7 out of 10
Good
Anonymous (solo traveller)
stayed in July, 2025
Guest Score 7 out of 10
Good
I’ve stayed here 3 years ago and on floor 3 and it was was wonderful. I was on the basement floor which is dark and dirty and worn. My view was a dirty cement staircase. When I said I did not like my room I was treated like I was the problem.
Your staff overall is great. Even a couple of staff (not front desk) said the basement is not good.
I paid good money to stay there based on my previous experience but this time was disappointing because of the basement floor experience.
The ditty areas are still lovely.
Basement floor experience was very disappointing
Gregory (young couple)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Trisha (family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Lovely location. Staff very friendly and helpful. Breakfasts were presented well and plentiful.
Na
Hilary (solo traveller)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Davidson (family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Jeanne (family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Excellent room, good breakfast - wide range of options.
Louise (solo traveller)
stayed in July, 2025
Guest Score 7 out of 10
Good
Nina (group)
stayed in July, 2025
Guest Score 7 out of 10
Good
A reasonable selection of breakfast food. Quiet location at bedtime. Friendly staff. Overall, very clean public spaces and room.
Don't ask for poached eggs: they either take an absolute age to appear, while your accompanying food goes cold, or , after gentle reminders they fail to appear at all.
The twin beds appear to be much less than the usual three feet width. A little uncomfortable for a good night's sleep.
Catherine (review category business travellers)
stayed in June, 2025
Guest Score 4 out of 10
Disappointing
Excellently situated. Lovely building facade and entrance.
Didn’t respond to messages, did not answer the phone on more than 4 occasions trying to call to amend my booking. Was placed in disabled room, which wasn’t exactly the romantic room I’d hoped for from this hotel.
K (young couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Anonymous (young couple)
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
Location and bedroom vibe
Cold breakfast, beds to soft and heated plates dangerously hot
Barry (young couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
The room was huge and the bed was nice. The front desk staff and bar staff were lovely and the breakfast was good
The carpet and seating areas in our bedroom were filthy (stained), not nice at all - The cleaning staff came in to clean our room on our 2nd day - cleaned the bin took our used 2 large bathroom towels (which we had left hung up so they didn't need to take them) and then left us 1 towel in replacement..... They never replacd the used coffee pods and left the used coffee cups in the room - Also there was no water supplied to the room at all during our stay - We did ask for a jug of water but it never arrived
Anonymous (young couple)
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Not a lot
The room was tiny, bed was tiny
The house keeping didnt make our room until 8pm in the night
The breakfast area was not well cleaned
The staff was not smart at all and place seemed unkept and understaffed
Keylor (family with young children)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Room was not available on time. Air condition didn’t work and service at the restaurant for dinner was not clear. One day we were redirect to sit in any table and then ask to move to the bar but none told us we can order from there.
Thank you for your information!
Area information
- Edinburgh International Airport - 7.43 mi
- RAF Leuchars - 31.13 mi
- Perth - 34.10 mi
- Dundee Airport - 34.73 mi
- Calton Gallery - 326 f
- Edinburgh Printmakers Workshop & Gallery - 0.25 mi
- Mounted Gallery - 0.35 mi
- Huntly House - 0.40 mi
- Carson Clark Gallery - 0.41 mi
- Peoples Story Museum - 0.41 mi
- Museum Of Edinburgh - 0.41 mi
- People's Story - 0.43 mi
- Bellevue Gallery - 0.47 mi
- National Portrait Gallery - 0.48 mi
- Our Dynamic Earth - 0.50 mi
- John Knox House Museum - 0.51 mi
- City Art Centre - 0.51 mi
- Museum of Childhood - 0.52 mi
- Kingfisher Gallery - 0.56 mi
- Collective Gallery - 0.59 mi
- Stills Gallery - 0.59 mi
- Fruitmarket Gallery - 0.59 mi
- Police Information Centre - 0.61 mi
- Huntly House Museum - 0.61 mi
- Scottish National Portrait Gallery - 0.62 mi
- DOM - 0.64 mi
- Edinburgh Waverley Railway Station - 0.48 mi
- Edinburgh Playhouse Theatre - 680 f
- Edinburgh Playhouse - 929 f
- National Monument - 962 f
- Sherlock Holmes Statue - 0.23 mi
- Nelson Monument - 0.26 mi
- Palace of Holyroodhouse - 0.51 mi
- Greyfriars Bobby Memorial - 0.56 mi
- Brass Rubbing Centre - 0.58 mi
- Calton Hill - 0.26 mi
- Princes Street Gardens - 0.42 mi
- Mansfield Place Church - 0.32 mi
- General Register House - 0.43 mi
- Holyroodhouse Palace - 0.55 mi
- Netherbow - 0.51 mi
- Scottish Gems - 0.52 mi
- Rent A Bike - 0.55 mi
- Omni Centre - 1,053 f
- Edinburgh Experience - 0.21 mi
- Camera Obscura and World of Illusions - 0.34 mi
- Waterloo Place - 0.36 mi
- The New Street Exhibition Space - 0.40 mi
- The Peoples Story - 0.41 mi
- The Ceramic Experience - 0.43 mi
- ScotlandsPeople Centre - 0.43 mi
- Multrees Walk - 0.44 mi
- Edinburgh Dungeon - 0.57 mi
- Mercat Tours - 0.63 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Crowne Plaza Edinburgh - Royal Terrace
18-22 Royal Terrace, Edinburgh, City Of Edinburgh - Scotland, EH7 5AQ, United Kingdom