Novotel London Excel
7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom
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Address
7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom
This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Buzzer/Wireless Intercom
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Restaurant (special diets available)
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Heating in public area
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Alcoholic beverages available
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Friendly and helpful staff.
First room we went in, TV never worked and room had a funny smell like a smelly drain ..
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The staff were nice and professional in their engagement. The breakfast was great and Audrie was great with her service.
N/A
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
The location near the excel is fabulous, nice bar, hotels smells lovely
Little shabby in places could do with a freshen up, especially in the rooms
stayed in April, 2026
Guest Score 8 out of 10
Very Good
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Excellent location, great layout with hotel reception and bar on the first floor well away from the rooms. Comfortable rooms, quiet with everything you could need.
Car parking is is not guaranteed, there were no spaces so had to park elsewhere at a considerable cost.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Location and convenience for excel
Room was too hot
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The room was really nice, the hotel itself had a bar and restaurant and place to look over the river! It was very nice and I was very happy
Nothing
stayed in April, 2026
Guest Score 5 out of 10
Fair
Perfect location for the event we went too
The staff weren’t very friendly
stayed in April, 2026
Guest Score 8 out of 10
Very Good
The twin single beds were a really good size. Larger than regular singles and very comfortable. The staff were extremely helpful and cheery, and the location for Excel could not have been better.
The shower was very weak, and the toilet was not in the shower room, so washing hands after using the toilet was a bit of a faff. But the comfort of the beds, location and staff made up for this very small negative. I would rather have a bigger bed and the a separate toilet than a smaller bed with a sink in with the toilet!
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Room was spacious. It was nice to be given a free drinks voucher too
Although I enjoyed my dinner I felt the menu in the restaurant was lacking in variety - it was quite a predictable menu
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Convenient. Lovely room. Friendly colleagues.
Everything was perfect.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
breakfast
the soft pillows and squeaky sofa
stayed in April, 2026
Guest Score 8 out of 10
Very Good
stayed in April, 2026
Guest Score 7 out of 10
Good
Nice location
Room was a lot smaller than I thought
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
stayed in April, 2026
Guest Score 8 out of 10
Very Good
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Excellent location good facilities
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
Yes
The bed was 2 single beds joined together and 2 single mattresses and it made the sleeping experience uncomfortable plus it had dips in the bed so not very happy about that and we did let the receptionist know aswell but not really and response, and as it being the most important thing about staying in a hotel i was quite unimpressed!
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
the rooms were clean, the staff were very friendly and polite, hotel was a close walk to tube definitely would recommend.
not a lot of drink/food options however the hotel was perfect
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Its location so near the tube station was bril
Breakfast was very pricey
Guest reviews
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Availability from Sat, Apr 25, 2026 To Tue, Apr 28, 2026 For 1 Room (Change Search)
Room type
Max
Options
Rate
Standard Double Room with Two Single Beds
With modern decor, an en suite bath or shower, a 26-inch lcd tv with pay movies and internet access, and a mini bar. also features a laptop safe and tea/coffee.
1 x
Free cancellation
$194.13USD
Average nightly rate
Book Now
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$303.56
$139.41
$139.41
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Average nightly rate $194.13 Total (including tax) $698.87
1 x
Free cancellation
Free WiFi
$194.25USD
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$194.25
$194.25
$194.25
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Average nightly rate $194.25 Total (including tax) $699.30
2 x
Free cancellation
Free WiFi
$194.25USD
Average nightly rate
Book Now
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$194.25
$194.25
$194.25
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Average nightly rate $194.25 Total (including tax) $699.30
1 x
Free cancellation
Free breakfast
$218.30USD
Average nightly rate
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$327.73
$163.59
$163.59
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Average nightly rate $218.30 Total (including tax) $785.88
1 x
Free cancellation
Free breakfast
Free WiFi
$218.44USD
Average nightly rate
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$218.44
$218.44
$218.43
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Average nightly rate $218.44 Total (including tax) $786.39
2 x
Free cancellation
Free breakfast
Free WiFi
$242.64USD
Average nightly rate
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$242.62
$242.62
$242.64
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Average nightly rate $242.64 Total (including tax) $873.48
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
  • Carpeting
  • City view
  • Closet
  • Coffee/tea machine
  • Courtyard view
  • Crib(s)
  • Desk
  • Flat-screen TV
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access
  • Iron and ironing board
  • Key card access
  • Laptop safe
  • Linens
  • Mini bar
  • Phone
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
  • Wake-up service
View more >>
Executive Premium Queen Room
All superior premium rooms feature an nespresso coffee machine, free local calls, complimentary water, extra bathroom amenities, bathrobe and slippers.
1 x
Free cancellation
$225.24USD
Average nightly rate
Book Now
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$328.30
$174.27
$173.14
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Average nightly rate $225.24 Total (including tax) $810.85
1 x
Free cancellation
Free WiFi
$225.37USD
Average nightly rate
Book Now
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$225.37
$225.37
$225.38
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Average nightly rate $225.37 Total (including tax) $811.35
2 x
Free cancellation
Free WiFi
$225.37USD
Average nightly rate
Book Now
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$225.37
$225.37
$225.38
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Average nightly rate $225.37 Total (including tax) $811.35
1 x
Free cancellation
Free breakfast
$249.41USD
Average nightly rate
Book Now
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$352.47
$198.44
$197.32
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Average nightly rate $249.41 Total (including tax) $897.87
1 x
Free cancellation
Free breakfast
Free WiFi
$249.56USD
Average nightly rate
Book Now
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$249.56
$249.56
$249.56
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Average nightly rate $249.56 Total (including tax) $898.41
2 x
Free cancellation
Free breakfast
Free WiFi
$273.75USD
Average nightly rate
Book Now
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$273.75
$273.75
$273.74
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Average nightly rate $273.75 Total (including tax) $985.53
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • City view
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Conditioner
  • Courtyard view
  • Crib(s)
  • Desk
  • Flat-screen TV
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access
  • Iron and ironing board
  • Key card access
  • Laptop safe
  • Linens
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
  • Wake-up service
View more >>

Area information

    Airports Show all on map »

    • London City Airport - 1.25 mi
    • London Biggin Hill - 12.24 mi
    • Northolt - 19.32 mi
    • Heathrow Airport - 21.05 mi
    • Rochester - 23.24 mi
    • Gatwick Airport - 26.55 mi
    • Stansted Airport - 27.56 mi
    • London Southend Airport - 29.13 mi
    • Luton Airport - 30.43 mi

    Transport

      Train stations Show all on map »
      • Canning Town Station - 0.85 mi
      • Canning Town - 0.86 mi
      • North Greenwich - 1.09 mi
      • Charlton Train Station - 1.47 mi
      • Plaistow - 1.65 mi
      • Plaistow Station - 1.66 mi
      • West Ham - 1.66 mi
      • Woolwich Dockyard Railway Station - 1.67 mi
      • West Ham Station - 1.68 mi
      • Westcombe Park Station - 1.70 mi
      • Upton Park Station - 1.79 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Culinary History and Alimentation - 0.93 mi
      • Geffrye Museum - 1.23 mi
      • North Woolwich Old Station Museum - 1.72 mi

    Other attractions

      Historical Buildings Show all on map »
      • Custom House Station - 642 f
      • Custom House - 721 f
      • London Docklands Visitor Centre - 1.83 mi
      Things to do Show all on map »
      • ExCel Exhibition Centre - 0.26 mi
      Monuments and Landmarks Show all on map »
      • Old Operating Theatre - 0.57 mi
      • Thames Barrier Visitor Centre - 1.09 mi
      • Millennium Dome - 1.11 mi
      • Canary Wharf Tower - 1.85 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 1.11 mi
      National Parks Show all on map »
      • Maryon Park - 1.43 mi
      • Upton Park - 1.76 mi
      Other Show all on map »
      • ExCeL Exhibition Centre - 196 f
      • Royal Victoria DLR - 0.32 mi
      • Prince Regent DLR - 0.39 mi
      • Excel Centre - 0.56 mi
      • Canning Town - 0.81 mi
      • Royal Albert DLR - 0.92 mi
      • Silvertown - 0.95 mi
      • The O2 - 1.02 mi
      • Thames Barrier - 1.10 mi
      • Thames Barrier Learning Centre - 1.15 mi
      • East India DLR - 1.20 mi
      • Blackwall DLR - 1.40 mi
      • Morris Macqueen And Shoaib - 1.47 mi
      • Charlton Athletic FC - 1.54 mi
      • The Valley - 1.57 mi
      • Beckton DLR - 1.60 mi
      • King George V DLR - 1.64 mi
      • Cyprus DLR - 1.66 mi
      • West Ham - 1.66 mi
      • All Saints DLR - 1.66 mi
      • Woolwich Dockyard - 1.71 mi
      • Woolwich Free Ferry - 1.75 mi
      • West Ham United FC - 1.75 mi
      • Langden Park DLR - 1.77 mi
      • Poplar DLR - 1.84 mi

Novotel London Excel

7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom