Novotel London Excel
7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom
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7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom
This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Heating
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Buzzer/Wireless Intercom
  • Electric vehicle charging station
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Restaurant (special diets available)
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Heating in public area
  • Window
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Alcoholic beverages available
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Novotel London Excel
Rates from View more information >>

Airports Show all on map »

  • London City Airport - 1.25 mi
  • London Biggin Hill - 12.24 mi
  • Northolt - 19.32 mi
  • Heathrow Airport - 21.05 mi
  • Rochester - 23.24 mi
  • Gatwick Airport - 26.55 mi
  • Stansted Airport - 27.56 mi
  • London Southend Airport - 29.13 mi
  • Luton Airport - 30.43 mi

Museums

  • Museum of Culinary History and Alimentation - 0.93 mi
  • Geffrye Museum - 1.23 mi
  • North Woolwich Old Station Museum - 1.72 mi
Click here to leave your opinion >>
stayed in November, 2026
Guest Score 8 out of 10
Very Good
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
location to convention area
ongoing repairs during stay
stayed in November, 2026
Guest Score 8 out of 10
Very Good
The quality and cleanliness of the hotel was great, as well as the location - nestled in a calm, modern neighborhood of the docks, easy and quick to access through Victoria Line or the overground from the bustling city center of London. Staff were welcoming and helpful. Overall the hotel felt well organized, tidy and safe, good value for money. Also appreciated the complimentary welcome drink ! We did not use the food services at the hotel, so cannot speak to that :)
Would love a small vending machine for drinks or snacks, as the availability of corner shops in the neighborhood is quite scarce.
stayed in November, 2026
Guest Score 8 out of 10
Very Good
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Close to what I needed food places local shop and excel
Reception little slow my key card didn't work and was waiting to see someone in reception for some time
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
stayed in November, 2026
Guest Score 6 out of 10
Pleasant
Friendly Staff..
Bathroom had a smelling shower drain which was noisy and room smelly when you opened the door ..
stayed in November, 2026
Guest Score 8 out of 10
Very Good
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Most of the staff were excellent. The restaurant was nice and very reasonably priced for the childrens menu. The waiting staff were great. The beds were clean and comfortable.
N/A
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Location
Car park charges
stayed in November, 2026
Guest Score 5 out of 10
Fair
Good breakfast, sufficient choice of food.
Room was not clean - dirty walls, holes in wals etc. Very bad cleaning service during our stay.
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Comfortable bed, clean and tidy and friendly.
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
stayed in October, 2026
Guest Score 8 out of 10
Very Good
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
i think the hotel was lovely, the presentation of everything from the staff to the minor details, it was outstanding and will definitely be back.
no concerns or issues
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Wide range of breakfast and close proximity to the train station.
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Overall good.
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Hotel bumped us from a standard queen to an executive room free of charge. Hotel food was amazing and the distance from the excel was great
There were quite a few marks and stains across the room. Most small but some were noticeably large
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 1.25 mi
    • London Biggin Hill - 12.24 mi
    • Northolt - 19.32 mi
    • Heathrow Airport - 21.05 mi
    • Rochester - 23.24 mi
    • Gatwick Airport - 26.55 mi
    • Stansted Airport - 27.56 mi
    • London Southend Airport - 29.13 mi
    • Luton Airport - 30.43 mi

    Transport

      Train stations Show all on map »
      • Canning Town Station - 0.85 mi
      • Canning Town - 0.86 mi
      • North Greenwich - 1.09 mi
      • Charlton Train Station - 1.47 mi
      • Plaistow - 1.65 mi
      • Plaistow Station - 1.66 mi
      • West Ham - 1.66 mi
      • Woolwich Dockyard Railway Station - 1.67 mi
      • West Ham Station - 1.68 mi
      • Westcombe Park Station - 1.70 mi
      • Upton Park Station - 1.79 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Culinary History and Alimentation - 0.93 mi
      • Geffrye Museum - 1.23 mi
      • North Woolwich Old Station Museum - 1.72 mi

    Other attractions

      Historical Buildings Show all on map »
      • Custom House Station - 642 f
      • Custom House - 721 f
      • London Docklands Visitor Centre - 1.83 mi
      Things to do Show all on map »
      • ExCel Exhibition Centre - 0.26 mi
      Monuments and Landmarks Show all on map »
      • Old Operating Theatre - 0.57 mi
      • Thames Barrier Visitor Centre - 1.09 mi
      • Millennium Dome - 1.11 mi
      • Canary Wharf Tower - 1.85 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 1.11 mi
      National Parks Show all on map »
      • Maryon Park - 1.43 mi
      • Upton Park - 1.76 mi
      Other Show all on map »
      • ExCeL Exhibition Centre - 196 f
      • Royal Victoria DLR - 0.32 mi
      • Prince Regent DLR - 0.39 mi
      • Excel Centre - 0.56 mi
      • Canning Town - 0.81 mi
      • Royal Albert DLR - 0.92 mi
      • Silvertown - 0.95 mi
      • The O2 - 1.02 mi
      • Thames Barrier - 1.10 mi
      • Thames Barrier Learning Centre - 1.15 mi
      • East India DLR - 1.20 mi
      • Blackwall DLR - 1.40 mi
      • Morris Macqueen And Shoaib - 1.47 mi
      • Charlton Athletic FC - 1.54 mi
      • The Valley - 1.57 mi
      • Beckton DLR - 1.60 mi
      • King George V DLR - 1.64 mi
      • Cyprus DLR - 1.66 mi
      • West Ham - 1.66 mi
      • All Saints DLR - 1.66 mi
      • Woolwich Dockyard - 1.71 mi
      • Woolwich Free Ferry - 1.75 mi
      • West Ham United FC - 1.75 mi
      • Langden Park DLR - 1.77 mi
      • Poplar DLR - 1.84 mi

Novotel London Excel

7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom