Novotel London Excel
7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom
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Address
7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom
This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Heating
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Buzzer/Wireless Intercom
  • Electric vehicle charging station
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Restaurant (special diets available)
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Heating in public area
  • Window
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Alcoholic beverages available
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Close to the excel arena is the biggest selling point if you are at a trade show or event. Comfortable bed.
Strange room layout and slightly tired decor throughout, no atmosphere, charmless locality.
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
stayed in September, 2026
Guest Score 4 out of 10
Disappointing
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Convenient location for my purposes, good ample room, public transportation very close. Second time I’ve stayed here.
stayed in September, 2026
Guest Score 3 out of 10
Poor
Location
Breakfast, how can a place manage to mess up a breakfast?. Coffee, which is awful served in paper cups, limp bacon, hard eggs and fizzy fruit salad. also did not help that when I left the chef was checking in delivery whilst smoking brilliant
stayed in September, 2026
Guest Score 5 out of 10
Fair
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Location to Excel London comfortable rooms
Bed very soft Aircraft noise all night
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Good location
Bathroom door is see through from room and no hand basin in the bathroom
stayed in September, 2026
Guest Score 8 out of 10
Very Good
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Friendly, clean and comfy
Nothing maybe the breakfast was a bit pricey
stayed in September, 2026
Guest Score 5 out of 10
Fair
Near the metro station
They didn't bring us water every day. We have to ask them to send, and they obligate us to bring it by ourself. I book a superior room, it has to be ready with other clean kit, like the ear cotton, slippers, tooth brush... but there wasn't
stayed in September, 2026
Guest Score 5 out of 10
Fair
Near the metro station
They didn't bring us water every day. We have to ask them to send, and they obligate us to bring it by ourself. I book a superior room, it has to be ready with other clean kit, like the ear cotton, slippers, tooth brush... but there wasn't
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Modern, clean, good location. Great staff
Room wasnt quite ready at check in time
stayed in September, 2026
Guest Score 5 out of 10
Fair
stayed in September, 2026
Guest Score 2 out of 10
Poor
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Great service by staff; our flight was cancelled and they offered us a meeting room for a couple of hours to work. Thank you, Halima!
stayed in September, 2026
Guest Score 5 out of 10
Fair
Location
Staff, housekeeping and reception
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Location Good view Convenient spot
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 1.25 mi
    • London Biggin Hill - 12.24 mi
    • Northolt - 19.32 mi
    • Heathrow Airport - 21.05 mi
    • Rochester - 23.24 mi
    • Gatwick Airport - 26.55 mi
    • Stansted Airport - 27.56 mi
    • London Southend Airport - 29.13 mi
    • Luton Airport - 30.43 mi

    Transport

      Train stations Show all on map »
      • Canning Town Station - 0.85 mi
      • Canning Town - 0.86 mi
      • North Greenwich - 1.09 mi
      • Charlton Train Station - 1.47 mi
      • Plaistow - 1.65 mi
      • Plaistow Station - 1.66 mi
      • West Ham - 1.66 mi
      • Woolwich Dockyard Railway Station - 1.67 mi
      • West Ham Station - 1.68 mi
      • Westcombe Park Station - 1.70 mi
      • Upton Park Station - 1.79 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Culinary History and Alimentation - 0.93 mi
      • Geffrye Museum - 1.23 mi
      • North Woolwich Old Station Museum - 1.72 mi

    Other attractions

      Historical Buildings Show all on map »
      • Custom House Station - 642 f
      • Custom House - 721 f
      • London Docklands Visitor Centre - 1.83 mi
      Things to do Show all on map »
      • ExCel Exhibition Centre - 0.26 mi
      Monuments and Landmarks Show all on map »
      • Old Operating Theatre - 0.57 mi
      • Thames Barrier Visitor Centre - 1.09 mi
      • Millennium Dome - 1.11 mi
      • Canary Wharf Tower - 1.85 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 1.11 mi
      National Parks Show all on map »
      • Maryon Park - 1.43 mi
      • Upton Park - 1.76 mi
      Other Show all on map »
      • ExCeL Exhibition Centre - 196 f
      • Royal Victoria DLR - 0.32 mi
      • Prince Regent DLR - 0.39 mi
      • Excel Centre - 0.56 mi
      • Canning Town - 0.81 mi
      • Royal Albert DLR - 0.92 mi
      • Silvertown - 0.95 mi
      • The O2 - 1.02 mi
      • Thames Barrier - 1.10 mi
      • Thames Barrier Learning Centre - 1.15 mi
      • East India DLR - 1.20 mi
      • Blackwall DLR - 1.40 mi
      • Morris Macqueen And Shoaib - 1.47 mi
      • Charlton Athletic FC - 1.54 mi
      • The Valley - 1.57 mi
      • Beckton DLR - 1.60 mi
      • King George V DLR - 1.64 mi
      • Cyprus DLR - 1.66 mi
      • West Ham - 1.66 mi
      • All Saints DLR - 1.66 mi
      • Woolwich Dockyard - 1.71 mi
      • Woolwich Free Ferry - 1.75 mi
      • West Ham United FC - 1.75 mi
      • Langden Park DLR - 1.77 mi
      • Poplar DLR - 1.84 mi

Novotel London Excel

7 Western Gateway Royal Victoria Dock, East London, E16 1AA, United Kingdom