Ibis London Excel-docklands
9 Western Gateway Royal Victoria Dock, East London, E16 1AB, United Kingdom
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9 Western Gateway Royal Victoria Dock, East London, E16 1AB, United Kingdom
With views of Royal Victoria Dock, ibis London Excel-Docklands is less than a one-minute walk from the ExCeL exhibition center and the Emirates Air Line cable car system that leads to the O2 Arena. It features a bar, a restaurant, a 24-hour front desk and free Wi-Fi access. All of the bright and modern rooms at ibis Docklands have both a flat-screen TV and a private bathroom. Guests can use tea/coffee facilities. Guests can dine at the restaurant which serves a variety of dishes, or relax in the bar. There is also a snack service. The hotel is just over a quarter mile from both the Royal Victoria and the Custom House Docklands Light Railroad (DLR) stations with routes into central London on a 30-minute tube (subway) ride. The ibis London Excel-Docklands is just a 10-minute drive from London City Airport, Canary Wharf and historic Greenwich. Westfield Stratford shopping center and the Olympic Park are also a short 25-minute tube ride away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Shower
  • Private check-in/check-out
  • Shared kitchen
  • Wheelchair accessible
  • On-site parking
  • kitchenware
  • 24-hour security
  • Designated Smoking Area
  • Free Wi-Fi
  • Kitchen
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Greek
  • Hindi
  • Italian
  • Lithuanian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • taxi service
  • Buzzer/Wireless Intercom
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Heating in public area
  • Alternative meal arrangement
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Pets allowed (charges may apply)
  • Alcoholic beverages available
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Location for the excel is fantastic, nice rooms good shower and A/C
No problems at all
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The bathroom was not very clean
stayed in June, 2026
Guest Score 7 out of 10
Good
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 7 out of 10
Good
The man who checked up on was really nice and the cookies amazing
Room a bit tired. Air con not working.
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
You know what you're getting with IBIS and it always delivers. Very friendly staff at this one too.
n/a
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 2 out of 10
Poor
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Great location, staff we friendly and helpful
stayed in June, 2026
Guest Score 5 out of 10
Fair
The hotel was ideally sited for access to the Excel Exhibition halls, less than 5 minutes walk. The room was pleasant although in need of refurbishment especially in the bathroom which was basically a wet room. The shower worked well with plenty of hot water available. The room was quiet, sited away from the lift shaft and the comings and goings of a busy hotel. The bed was comfortable and bedding was clean. The room cleanliness was of a good standard but the walls/wallpaper needed redoing. In-room drink making facilities were good also. The breakfast bar was well-stocked with plenty of choice, excellent breakfast but could be very noisy with a full hotel all descending at around the same time.
The soaps/shower gels required topping up something I made special mention to the staff but this wasn't done so had to keep coming out of the shower to the sink to get soap then go back in, very annoying and very easy to sort out !
stayed in June, 2026
Guest Score 7 out of 10
Good
CLEANLINESS OF ROOM, HELPFUL STAFF
NO TELEVISION. THE RESTAURANT WAS VERY COLD AND MEAL SERVICE WAS SLOW
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Good location and facilities.
A few issues with shower. Flooded.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The staff was very kind and said hello when arriving at the hotel and when leaving the hotel. Room was very easy to find and suitable to rest and relax. There was towels and accessories to have a shower. The bed was very comfortable to sleep on. I also liked that there was umbrellas that you can use if you forgotten your own and breakfast was a nice friety to choose from
There was nothing I didn't like about my experience
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Great location, great breakfast, decent rooms for the price point.
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
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Area information

    Airports Show all on map »

    • London City Airport - 1.36 mi
    • London Biggin Hill - 12.25 mi
    • Northolt - 19.22 mi
    • Heathrow Airport - 20.94 mi
    • Rochester - 23.33 mi
    • Gatwick Airport - 26.51 mi
    • Stansted Airport - 27.59 mi
    • London Southend Airport - 29.23 mi
    • Luton Airport - 30.37 mi

    Transport

      Train stations Show all on map »
      • Canning Town Station - 0.76 mi
      • Canning Town - 0.77 mi
      • North Greenwich - 1.00 mi
      • Charlton Train Station - 1.50 mi
      • West Ham - 1.61 mi
      • Plaistow - 1.63 mi
      • West Ham Station - 1.63 mi
      • Plaistow Station - 1.64 mi
      • Westcombe Park Station - 1.68 mi
      • Woolwich Dockyard Railway Station - 1.75 mi
      • Upton Park Station - 1.81 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Culinary History and Alimentation - 0.86 mi
      • Geffrye Museum - 1.27 mi

    Other attractions

      Things to do Show all on map »
      • ExCel Exhibition Centre - 844 f
      Historical Buildings Show all on map »
      • Custom House Station - 906 f
      • Custom House - 1,055 f
      • London Docklands Visitor Centre - 1.74 mi
      Monuments and Landmarks Show all on map »
      • Old Operating Theatre - 0.52 mi
      • Millennium Dome - 1.02 mi
      • Thames Barrier Visitor Centre - 1.15 mi
      • Canary Wharf Tower - 1.75 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 1.02 mi
      • Crossharbour & London Arena DLR - 1.81 mi
      National Parks Show all on map »
      • Maryon Park - 1.43 mi
      • Upton Park - 1.80 mi
      Other Show all on map »
      • ExCeL Exhibition Centre - 716 f
      • Royal Victoria DLR - 0.22 mi
      • Excel Centre - 0.47 mi
      • Prince Regent DLR - 0.49 mi
      • Canning Town - 0.72 mi
      • The O2 - 0.93 mi
      • Royal Albert DLR - 1.03 mi
      • Silvertown - 1.05 mi
      • East India DLR - 1.09 mi
      • Thames Barrier - 1.17 mi
      • Thames Barrier Learning Centre - 1.21 mi
      • Blackwall DLR - 1.29 mi
      • Morris Macqueen And Shoaib - 1.49 mi
      • All Saints DLR - 1.56 mi
      • Charlton Athletic FC - 1.57 mi
      • The Valley - 1.60 mi
      • West Ham - 1.60 mi
      • Langden Park DLR - 1.67 mi
      • Beckton DLR - 1.70 mi
      • Poplar DLR - 1.73 mi
      • King George V DLR - 1.74 mi
      • Cyprus DLR - 1.76 mi
      • Woolwich Dockyard - 1.79 mi
      • West Ham United FC - 1.79 mi
      • One Canada Square - 1.80 mi

Ibis London Excel-docklands

9 Western Gateway Royal Victoria Dock, East London, E16 1AB, United Kingdom