Doubletree By Hilton Hotel London Excel
Excel 2 Festoon Way Royal Victoria, East London, E16 1RH, United Kingdom
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Excel 2 Festoon Way Royal Victoria, East London, E16 1RH, United Kingdom
Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. Our room service is from 6.30am to 11pm A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Wheelchair accessible
  • On-site parking
  • vending machine
  • telephone
  • kitchenware
  • Accessible parking
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • French
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Filipino
  • Convenience Store
  • Non-Smoking Rooms Available
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Window
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Location and lovely comfortable hotel. Delicious but slightly expensive breakfast.
No hair dryer for my wife?
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Fantastic
Nothing
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The staff was amazing, very helpful, and nice.
Might be that the windows don't open, or maybe I just didn't choose the one that allows the windows don't open, however, it was all still amazing.
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 7 out of 10
Good
Location
Everything was fine
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Everything and all the staff
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The welcome we received, the ice lollies and cookies given at the reception
Nothing
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Good
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
The staff was very kind and helpful. The welcome cookie, served warm, was delicious—I really enjoyed it. Breakfast was truly excellent, with a very comprehensive buffet. Cans of drinking water were available for free in the room.
In the bathroom, there’s only a general light on the ceiling and no light in front of the mirror. So it’s a problem when you’re shaving. There’s no electrical outlet in the bathroom to plug in a hair dryer. The one provided only works for electric razors. To dry my hair, I had to use the outlet next to the nightstand, without a mirror. There’s no hook in the bathroom to hang towels; I had to leave them in the room on top of the armchair to dry. There’s no toilet brush in the bathroom. The hair dryer did not have a CE mark. The mark stamped on the handle stands for “China Export,” not CE. In the closet, the top bar for hanging crutches was very short, and all the clothes were crammed into a small space, making them difficult to take out and put away. The window curtains didn’t block out the light completely; sunlight filtered in the morning, and I was forced to wake up at 5 a.m. On first day, I noticed a tuft of hair on the floor. I was about to throw it in the bathroom. Then I left it on the floor, and it stayed there for the three days of my stay at the hotel: perhaps the cleaning could be improved. I’m puzzled: you can’t spend over 300 euros a night and have all these shortcomings.
stayed in June, 2026
Guest Score 5 out of 10
Fair
A lot of flies and the lamps in the room were filthy. The armchair in the corner also had stains and was dirty
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The location to the Excell arena and city airport are fantastic Good breakfast and bar food options
The fitness centre is very bad. A token small room space and terrible equipment range. A bigger space and equipment upgrade is badly needed
stayed in June, 2026
Guest Score 5 out of 10
Fair
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Area information

    Airports Show all on map »

    • London City Airport - 0.68 mi
    • London Biggin Hill - 12.21 mi
    • Northolt - 19.89 mi
    • Heathrow Airport - 21.61 mi
    • Rochester - 22.72 mi
    • Gatwick Airport - 26.73 mi
    • Stansted Airport - 27.41 mi
    • London Southend Airport - 28.57 mi
    • Luton Airport - 30.77 mi

    Museums

      Art Galleries Show all on map »
      • North Woolwich Old Station Museum - 1.18 mi
      • Geffrye Museum - 1.23 mi
      • Museum of Culinary History and Alimentation - 1.40 mi
      • London Transport Museum - 1.68 mi
      • William Morris Gallery - 1.97 mi

    Transport

      Train stations Show all on map »
      • Woolwich Dockyard Railway Station - 1.29 mi
      • Canning Town Station - 1.38 mi
      • Canning Town - 1.40 mi
      • Charlton Train Station - 1.46 mi
      • North Greenwich - 1.60 mi
      • Upton Park Station - 1.80 mi
      • Woolwich Arsenal Railway Station - 1.80 mi
      • Westcombe Park Station - 1.87 mi
      • Plaistow - 1.88 mi
      • Plaistow Station - 1.88 mi
      • Upton Park - 1.93 mi

    Other attractions

      Historical Buildings Show all on map »
      • Custom House - 0.54 mi
      • Custom House Station - 0.57 mi
      Things to do Show all on map »
      • ExCel Exhibition Centre - 0.84 mi
      • Lyceum - 1.68 mi
      Monuments and Landmarks Show all on map »
      • Thames Barrier Visitor Centre - 0.88 mi
      • Old Operating Theatre - 1.02 mi
      • Millennium Dome - 1.63 mi
      National Parks Show all on map »
      • Maryon Park - 1.52 mi
      • Upton Park - 1.69 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 1.63 mi
      Other Show all on map »
      • Prince Regent DLR - 0.25 mi
      • Royal Albert DLR - 0.36 mi
      • Silvertown - 0.47 mi
      • ExCeL Exhibition Centre - 0.55 mi
      • Thames Barrier - 0.88 mi
      • Royal Victoria DLR - 0.88 mi
      • Thames Barrier Learning Centre - 0.89 mi
      • Beckton DLR - 1.08 mi
      • King George V DLR - 1.08 mi
      • Cyprus DLR - 1.09 mi
      • Excel Centre - 1.09 mi
      • Woolwich Free Ferry - 1.25 mi
      • Woolwich Dockyard - 1.32 mi
      • Canning Town - 1.35 mi
      • Gallions Reach DLR - 1.43 mi
      • Charlton Athletic FC - 1.44 mi
      • The Valley - 1.47 mi
      • Morris Macqueen And Shoaib - 1.51 mi
      • The O2 - 1.57 mi
      • Royal Artillery Barracks - 1.69 mi
      • West Ham United FC - 1.70 mi
      • Woolwich Arsenal - 1.73 mi
      • East India DLR - 1.77 mi
      • Blackwall DLR - 1.97 mi

Doubletree By Hilton Hotel London Excel

Excel 2 Festoon Way Royal Victoria, East London, E16 1RH, United Kingdom