Doubletree By Hilton Hotel London Excel
Excel 2 Festoon Way Royal Victoria, East London, E16 1RH, United Kingdom
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Excel 2 Festoon Way Royal Victoria, East London, E16 1RH, United Kingdom
Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. Our room service is from 6.30am to 11pm A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Shower
  • Wheelchair accessible
  • On-site parking
  • vending machine
  • telephone
  • kitchenware
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • French
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Filipino
  • Convenience Store
  • Non-Smoking Rooms Available
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Window
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The welcome and facilities
f76Nothingv y
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Location
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Staff was very and accommodating.
Nice and clean.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
The view and the room was spacious
The front desk staff
stayed in August, 2026
Guest Score 2 out of 10
Poor
I didn't really enjoy my stay for 5 nights. Very poor WiFi and staff not too friendly, especially one elderly man at the reception. I reported about the bad WiFi connection on my first day and he didn't even bother to intervene, instead he was concerned about the system which was down while he needed to check in guests as if my concern was not critical.
I decided not to extend my stay due to a bad WiFi connection. I had to use my own mobile data almost all the time. Staff at the reception are not friendly. I also didn't really enjoy my breakfast. Fried eggs i requested during my breakfaat were always salty. I had no choice but to relocate to a different hotel.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Everything we needed, have stayed in Double Tree before at a different location, and not always impressed, but this one was very good, no complaints
Nothing to report
stayed in August, 2026
Guest Score 8 out of 10
Very Good
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Food and location and staff
Nothing
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
We have enjoyed while at Double Tree Hilton
Very good customer service Hotel is Number one in clean and hygiene place Staff are excellent Very good room Outside location is Number one. Very good safety in side and out side Hotel.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 5 out of 10
Fair
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
I would give it a 0 if I could, the internet went down and they couldn’t check us in we arrived at the hotel at 10 o’clock in the evening and it’s our younger children, was told to sit in the reception and wait as it wouldn’t take to long we waited an hour all very tired by then after our 6 hour journey, then asked how long it will be, and they said it could take maybe about 3 hours, Communication was very much down with the staff, and although it isn’t there fault. For future reference they should write down room allocations for these types of things. In the end it got close to midnight and we went and had to find another hotel with a room.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • London City Airport - 0.68 mi
    • London Biggin Hill - 12.21 mi
    • Northolt - 19.89 mi
    • Heathrow Airport - 21.61 mi
    • Rochester - 22.72 mi
    • Gatwick Airport - 26.73 mi
    • Stansted Airport - 27.41 mi
    • London Southend Airport - 28.57 mi
    • Luton Airport - 30.77 mi

    Museums

      Art Galleries Show all on map »
      • North Woolwich Old Station Museum - 1.18 mi
      • Geffrye Museum - 1.23 mi
      • Museum of Culinary History and Alimentation - 1.40 mi
      • London Transport Museum - 1.68 mi
      • William Morris Gallery - 1.97 mi

    Transport

      Train stations Show all on map »
      • Woolwich Dockyard Railway Station - 1.29 mi
      • Canning Town Station - 1.38 mi
      • Canning Town - 1.40 mi
      • Charlton Train Station - 1.46 mi
      • North Greenwich - 1.60 mi
      • Upton Park Station - 1.80 mi
      • Woolwich Arsenal Railway Station - 1.80 mi
      • Westcombe Park Station - 1.87 mi
      • Plaistow - 1.88 mi
      • Plaistow Station - 1.88 mi
      • Upton Park - 1.93 mi

    Other attractions

      Historical Buildings Show all on map »
      • Custom House - 0.54 mi
      • Custom House Station - 0.57 mi
      Things to do Show all on map »
      • ExCel Exhibition Centre - 0.84 mi
      • Lyceum - 1.68 mi
      Monuments and Landmarks Show all on map »
      • Thames Barrier Visitor Centre - 0.88 mi
      • Old Operating Theatre - 1.02 mi
      • Millennium Dome - 1.63 mi
      National Parks Show all on map »
      • Maryon Park - 1.52 mi
      • Upton Park - 1.69 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 1.63 mi
      Other Show all on map »
      • Prince Regent DLR - 0.25 mi
      • Royal Albert DLR - 0.36 mi
      • Silvertown - 0.47 mi
      • ExCeL Exhibition Centre - 0.55 mi
      • Thames Barrier - 0.88 mi
      • Royal Victoria DLR - 0.88 mi
      • Thames Barrier Learning Centre - 0.89 mi
      • Beckton DLR - 1.08 mi
      • King George V DLR - 1.08 mi
      • Cyprus DLR - 1.09 mi
      • Excel Centre - 1.09 mi
      • Woolwich Free Ferry - 1.25 mi
      • Woolwich Dockyard - 1.32 mi
      • Canning Town - 1.35 mi
      • Gallions Reach DLR - 1.43 mi
      • Charlton Athletic FC - 1.44 mi
      • The Valley - 1.47 mi
      • Morris Macqueen And Shoaib - 1.51 mi
      • The O2 - 1.57 mi
      • Royal Artillery Barracks - 1.69 mi
      • West Ham United FC - 1.70 mi
      • Woolwich Arsenal - 1.73 mi
      • East India DLR - 1.77 mi
      • Blackwall DLR - 1.97 mi

Doubletree By Hilton Hotel London Excel

Excel 2 Festoon Way Royal Victoria, East London, E16 1RH, United Kingdom