Crowne Plaza London-docklands
Western Gateway, East London, E16 1AL, United Kingdom
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Western Gateway, East London, E16 1AL, United Kingdom
With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure center with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf. The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies. Guests can enjoy Australasian inspired cuisine in the Fremantle Bar & Kitchen. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails. The Quad Club and Spa has a fully equipped fitness center and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms. Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Center. Private parking is available on site, and London City Airport is just a 10-minute drive away. Breakfast inclusive rates are for up to 2 adults sharing a room. Additional guests can purchase breakfast vouchers or pay at the restaurant. Vouchers are £14.99 on arrival or £19.99 on the day. Breakfast prices for Children: Under 5 years old are free of charge. Children between 5 - 11 can purchase vouchers on arrival at the cost of £5.99 or on the day the cost will be £9.99.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Restaurant
  • Swimming Pool
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Safety Deposit Box
  • Sauna
  • Terrace
  • Air Conditioning
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Massage
  • Dry cleaning
  • Internet services
  • Spa and wellness centre
  • Non-smoking throughout
  • Breakfast in the room
  • Packed lunches
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Allergy-free room
  • Indoor pool (all year)
  • Special diet menus (on request)
  • indoor pool
  • Accessible parking
  • Designated Smoking Area
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Daily Housekeeping
  • WiFi available in all areas
  • Business centre
  • Fitness centre
  • Free WiFi
  • Lift
  • Kid meals
  • Wine/champagne
  • Fruits
  • Outdoor furniture
  • Hot tub/jacuzzi
  • Spa Facilities
  • Steam room
  • Fitness
  • Fitness/spa locker rooms
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and key areas
  • Property is cleaned by professional cleaning companies
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Invoice provided
  • Parking on site
Click here to leave your opinion >>
stayed in May, 2025
Guest Score 7 out of 10
Good
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
room, breakfast
--
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Amazing location with beautiful buildings around, while the surrounding area has plenty of markets and restaurants. The hotel is spotlessly clean, comfortable, with a very good breakfast, and it's close to two DLR stations (Royal Victoria and Custom House). I would love to go back
Perhaps it should have been made clearer that although you book a room for 4 people, breakfast is only included for 2, so you’ll have to pay extra if you all want to eat together.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Great location and value for money. Rooms and front of house areas clean. Staff very friendly.
Leisure club is not so clean, it’s cramped and dated. Litter in male sauna with stale air. No clean aroma smell in steam-room. Gym equipment almost on top of each other. Breakfast is good, but it‘s super busy at the weekend with traffic-jam of people getting drinks directly behind tables squeezed-in. Yet another hotel without sufficient coffee machines.
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Very easy to drive to Close to the tube and it felt safe walking between the station and the hotel Comfortable family room Windows that open Quiet for London so slept well (even with an open window) Kids loved the pool and I enjoyed the jacuzzi!
Check in process takes a bit longer than other hotels and there was quite a queue when we arrived Not being able to pre book a parking space (the car park was nearly full when we arrived so we were lucky)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Excellent family room facing the river. Good beds , good room facililities. Staff brought more tea coffee for us when asked. Hotel very near cable car and Excel centre. Food in restraunt very good.
Food at breakfast not very hot but it is a buffett. It would probabaly depend on your timing.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Staff very friendly and helpful. Emails 2 days before offering upgrades.
stayed in May, 2025
Guest Score 5 out of 10
Fair
Breakfast was fine , nothing out of the ordinary. Location perfect for Excel.
Asked for a hairdryer, waited over 20 mins,went to my colleagues roomi instead. Decor is very tired in hotel and dated. Stains on seats in reception. Bathrooms need an update
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Noisey neighbours
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Everything was really good
Nothing
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Great location for the O2, nearly dead opposite the cable car. If you have tickets booked you get a discount on this.
Clean and comfortable, lots of variety at breakfast.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The hotel staff was friendly and helpful. Cleanliness was top notch:) Breakfast was very tasty :)
stayed in May, 2025
Guest Score 5 out of 10
Fair
The bed was comfortable Towels were good
The price I have been considerably overcharged My room had stains on the carpet, a stain on the chair and splashed tea up the wall 1 packet of biscuits for 2 people -
stayed in May, 2025
Guest Score 7 out of 10
Good
Convenient for our stay
Nothing
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
From the moment we arrived to the time we left was made to feel very welcomed every member of staff was friendly and helpful
Welcoming clean and friendly
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 8 out of 10
Very Good
nice room, nice breakfast
The spa was a let down.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Ideal location for access to the O2 via the IFS Cloud cable car. Staff were all helpful, friendly and polite. Our room was a good size with everything we needed and the bed was comfortable. Very good buffet style breakfast. Onsite parking.
Parking is limited, so get there early if you’re coming by car. A bit of a hike from the tube or a bus stop if you’re returning from the O2 late at night and the cable car has stopped running.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Guest reviews
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Availability from Sun, May 25, 2025 To Wed, May 28, 2025 For 1 Room (Change Search)
Room type
Max
Options
Rate
Standard Double Room with Mini Cooler
This queen room with one double size bed includes a flat-screen satellite tv, high-speed wi-fi. this room features a tea/coffee maker.
2 x
Free cancellation
$177.76USD
Average nightly rate
Book Now
Monday
Tuesday
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Sunday
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$188.94
$166.58
$177.76
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Average nightly rate $177.76 Total (including tax) $639.92
2 x
Free cancellation
Free WiFi
$177.87USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
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Friday
Saturday
Sunday
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$177.87
$177.87
$177.87
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Average nightly rate $177.87 Total (including tax) $640.32
2 x
Free cancellation
Free breakfast
$198.26USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$216.89
$183.35
$194.53
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Average nightly rate $198.26 Total (including tax) $713.71
2 x
Free cancellation
Free breakfast
Free WiFi
$198.38USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$198.38
$198.38
$198.37
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Average nightly rate $198.38 Total (including tax) $714.18
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Body soap
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Crib(s)
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Electric kettle
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access
  • Iron and ironing board
  • Key access
  • Key card access
  • Lake/river view
  • Laptop safe
  • Linens
  • Mini bar
  • Mirror
  • Non-feather pillow
  • Phone
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Shower cap
  • Smoke alarm
  • Sofa bed
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
  • Window
  • Wine glasses
View more >>
Standard Room
This room has a flat-screen satellite tv with high-speed wifi. this room features a tea/coffee maker. please note that rooms are subject to availability and cannot be guaranteed. hotel will do their best to meet the bedding preferences.
2 x
Free cancellation
Free WiFi
$177.87USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
-
$177.87
$177.87
$177.87
-
-
-
-
-
Average nightly rate $177.87 Total (including tax) $640.32
2 x
Free cancellation
Free breakfast
Free WiFi
$198.38USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
-
$198.38
$198.38
$198.37
-
-
-
-
-
Average nightly rate $198.38 Total (including tax) $714.18
2 x
Free cancellation
$348.06USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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-
-
-
-
-
$188.94
$677.49
$177.76
-
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Average nightly rate $348.06 Total (including tax) $1,253.02
2 x
Free cancellation
Free breakfast
$385.33USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$216.89
$744.57
$194.53
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Average nightly rate $385.33 Total (including tax) $1,387.17
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Body soap
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Crib(s)
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Electric kettle
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access
  • Iron and ironing board
  • Key access
  • Key card access
  • Laptop safe
  • Linens
  • Mini bar
  • Mirror
  • Non-feather pillow
  • Phone
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Shower cap
  • Smoke alarm
  • Sofa bed
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
  • Window
  • Wine glasses
View more >>
Junior King Suite
This junior suite with a king-size bed has stunning river views stretching from the docklands to the o2 arena. this junior suites features a separate bath and walk in shower.
2 x
Free cancellation
$345.45USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
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$356.63
$334.27
$345.45
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-
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-
Average nightly rate $345.45 Total (including tax) $1,243.63
2 x
Free cancellation
Free WiFi
$345.67USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
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$345.67
$345.67
$345.67
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-
Average nightly rate $345.67 Total (including tax) $1,244.40
2 x
Free cancellation
Free breakfast
$365.95USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$384.58
$351.04
$362.22
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Average nightly rate $365.95 Total (including tax) $1,317.42
2 x
Free cancellation
Free breakfast
Free WiFi
$366.18USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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-
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$366.18
$366.18
$366.17
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Average nightly rate $366.18 Total (including tax) $1,318.26
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Balcony
  • Bath or Shower
  • Bathrobe(s)
  • Body soap
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Crib(s)
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Electric kettle
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Iron and ironing board
  • Key access
  • Key card access
  • Lake/river view
  • Laptop safe
  • Linens
  • Mini bar
  • Mirror
  • Non-feather pillow
  • Phone
  • Private bathroom
  • Radio
  • Refrigerator
  • Room with view
  • Satellite/cable channels
  • Shower cap
  • Slippers
  • Smoke alarm
  • Sofa bed
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
  • Window
  • Wine glasses
View more >>

Area information

    Airports Show all on map »

    • London City Airport - 1.47 mi
    • London Biggin Hill - 12.27 mi
    • Northolt - 19.10 mi
    • Heathrow Airport - 20.83 mi
    • Rochester - 23.44 mi
    • Gatwick Airport - 26.49 mi
    • Stansted Airport - 27.61 mi
    • London Southend Airport - 29.35 mi
    • Luton Airport - 30.29 mi

    Transport

      Train stations Show all on map »
      • Canning Town Station - 0.66 mi
      • Canning Town - 0.68 mi
      • North Greenwich - 0.95 mi
      • West Ham - 1.54 mi
      • Charlton Train Station - 1.55 mi
      • West Ham Station - 1.56 mi
      • Plaistow - 1.58 mi
      • Plaistow Station - 1.59 mi
      • Westcombe Park Station - 1.70 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Culinary History and Alimentation - 0.78 mi
      • Geffrye Museum - 1.27 mi

    Other attractions

      Things to do Show all on map »
      • ExCel Exhibition Centre - 396 f
      Historical Buildings Show all on map »
      • Custom House Station - 0.23 mi
      • Custom House - 0.26 mi
      • London Docklands Visitor Centre - 1.67 mi
      Monuments and Landmarks Show all on map »
      • Old Operating Theatre - 0.45 mi
      • Millennium Dome - 0.96 mi
      • Thames Barrier Visitor Centre - 1.24 mi
      • Canary Wharf Tower - 1.66 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 0.96 mi
      • Crossharbour & London Arena DLR - 1.74 mi
      National Parks Show all on map »
      • Maryon Park - 1.48 mi
      Shopping Center Show all on map »
      • Canada Place Mall - 1.77 mi
      Other Show all on map »
      • Royal Victoria DLR - 669 f
      • ExCeL Exhibition Centre - 0.22 mi
      • Excel Centre - 0.38 mi
      • Prince Regent DLR - 0.57 mi
      • Canning Town - 0.62 mi
      • The O2 - 0.86 mi
      • East India DLR - 1.00 mi
      • Royal Albert DLR - 1.12 mi
      • Silvertown - 1.14 mi
      • Blackwall DLR - 1.20 mi
      • Thames Barrier - 1.25 mi
      • Thames Barrier Learning Centre - 1.30 mi
      • All Saints DLR - 1.47 mi
      • West Ham - 1.53 mi
      • Morris Macqueen And Shoaib - 1.53 mi
      • Langden Park DLR - 1.58 mi
      • Charlton Athletic FC - 1.64 mi
      • Poplar DLR - 1.64 mi
      • The Valley - 1.67 mi
      • One Canada Square - 1.72 mi
      • Beckton DLR - 1.78 mi
      • West India Quay DLR - 1.78 mi
      • South Quay DLR - 1.78 mi
      • West Ham United FC - 1.79 mi
      • Bromley By Bow - 1.79 mi
      • Mudchute Community Farm - 1.80 mi
      • Canary Wharf DLR - 1.80 mi

Crowne Plaza London-docklands

Western Gateway, East London, E16 1AL, United Kingdom