Crowne Plaza London-docklands
Western Gateway, East London, E16 1AL, United Kingdom
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Western Gateway, East London, E16 1AL, United Kingdom
With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure center with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf. The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies. Guests can enjoy Australasian inspired cuisine in the Fremantle Bar & Kitchen. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails. The Quad Club and Spa has a fully equipped fitness center and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms. Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Center. Private parking is available on site, and London City Airport is just a 10-minute drive away. Breakfast inclusive rates are for up to 2 adults sharing a room. Additional guests can purchase breakfast vouchers or pay at the restaurant. Vouchers are £14.99 on arrival or £19.99 on the day. Breakfast prices for Children: Under 5 years old are free of charge. Children between 5 - 11 can purchase vouchers on arrival at the cost of £5.99 or on the day the cost will be £9.99.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Kitchen
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Shops on site
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • Tennis court & equipment
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Xerox/fax in business center
  • Kid-friendly dining
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Crowne Plaza London-docklands
Rates from View more information >>

Airports Show all on map »

  • London City Airport - 1.45 mi
  • London Biggin Hill - 12.28 mi
  • Northolt - 19.12 mi
  • Heathrow Airport - 20.86 mi
  • Rochester - 23.43 mi
  • Gatwick Airport - 26.52 mi
  • Stansted Airport - 27.59 mi
  • London Southend Airport - 29.32 mi
  • Luton Airport - 30.29 mi

Museums

  • Museum of Culinary History and Alimentation - 0.78 mi
  • Geffrye Museum - 1.27 mi
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 3 out of 10
Poor
Nill
I already ask for king bed but they gave me double bed ,Then They charged for 3 nights while i stay for one night and they refuse to return back the other 2 nights and refuse to cancell my booking
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
My room charge was GBP 408,However my debit card was charged 497.47Euros. I really didn't understand their exchange rate.
stayed in September, 2026
Guest Score 8 out of 10
Very Good
stayed in September, 2026
Guest Score 7 out of 10
Good
stayed in September, 2026
Guest Score 8 out of 10
Very Good
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff is very helpful and professional.
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Nice location, comfortable room, nice views.
Massive long queue for check in as everyone is waiting for check in to open at 3pm. Even though you have to do it online, you still need to wait in the queue. Waited 40 mins to be seen. Not a great system. Why not let people do the check in earlier but only allow access from 3pm or when the room is available? Breakfast could be better.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Beautiful location and Hotel rooms are great. staff are really good
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 8 out of 10
Very Good
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Location
Nothing
stayed in September, 2026
Guest Score 7 out of 10
Good
The hotel is located in a nice quite area, close to DLR and the Elizabeth line, which is super convenient. The staff at the reception and overall were very helpful and knowledgeable. I wan to especially highlight the lady at the breakfast area, who explained and showed everything around the area and was very welcoming. We also found the breakfast to be very good with nice variety. The room is spacious and has a bathtub. We booked some time in advanced and were very pleased with the low price.
The room looked very tired. The tiles in the bathroom moved, the shower head was leaking and the shower worked with a lot of noise. Some of the drawers were falling apart when you try to open them. There was dust in some areas. Additionally, the bed was very narrow, which made it quite difficult for two people to sleep in - I would not call it a 4 star hotel bed. I’ve slept on much better beds at most of hotels of lower class. One other thing is that even though the room was huge, most of the space was wasted with furniture placed quite randomly.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Great dockside location with good transport links. Our twin room had very generous bed sizes and was very comfortable all round. Spa facilities were a great addition to stay. Nice bar and breakfast. All staff were welcoming and friendly- Kaleb was a very helpful point of contact during our stay.
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Cleaners were soo nice
Room had a little bit of dust. A staff was soo rude to me when I went for my breakfast
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 1.45 mi
    • London Biggin Hill - 12.28 mi
    • Northolt - 19.12 mi
    • Heathrow Airport - 20.86 mi
    • Rochester - 23.43 mi
    • Gatwick Airport - 26.52 mi
    • Stansted Airport - 27.59 mi
    • London Southend Airport - 29.32 mi
    • Luton Airport - 30.29 mi

    Transport

      Train stations Show all on map »
      • Canning Town Station - 0.66 mi
      • Canning Town - 0.68 mi
      • North Greenwich - 0.95 mi
      • West Ham - 1.54 mi
      • Charlton Train Station - 1.55 mi
      • West Ham Station - 1.56 mi
      • Plaistow - 1.58 mi
      • Plaistow Station - 1.59 mi
      • Westcombe Park Station - 1.70 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Culinary History and Alimentation - 0.78 mi
      • Geffrye Museum - 1.27 mi

    Other attractions

      Things to do Show all on map »
      • ExCel Exhibition Centre - 395 f
      Historical Buildings Show all on map »
      • Custom House Station - 0.23 mi
      • Custom House - 0.26 mi
      • London Docklands Visitor Centre - 1.67 mi
      Monuments and Landmarks Show all on map »
      • Old Operating Theatre - 0.45 mi
      • Millennium Dome - 0.96 mi
      • Thames Barrier Visitor Centre - 1.24 mi
      • Canary Wharf Tower - 1.66 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 0.96 mi
      • Crossharbour & London Arena DLR - 1.74 mi
      National Parks Show all on map »
      • Maryon Park - 1.48 mi
      Shopping Center Show all on map »
      • Canada Place Mall - 1.77 mi
      Other Show all on map »
      • Royal Victoria DLR - 670 f
      • ExCeL Exhibition Centre - 0.22 mi
      • Excel Centre - 0.38 mi
      • Prince Regent DLR - 0.57 mi
      • Canning Town - 0.62 mi
      • The O2 - 0.86 mi
      • East India DLR - 1.00 mi
      • Royal Albert DLR - 1.12 mi
      • Silvertown - 1.14 mi
      • Blackwall DLR - 1.20 mi
      • Thames Barrier - 1.25 mi
      • Thames Barrier Learning Centre - 1.30 mi
      • All Saints DLR - 1.47 mi
      • West Ham - 1.53 mi
      • Morris Macqueen And Shoaib - 1.53 mi
      • Langden Park DLR - 1.58 mi
      • Charlton Athletic FC - 1.64 mi
      • Poplar DLR - 1.64 mi
      • The Valley - 1.67 mi
      • One Canada Square - 1.72 mi
      • Beckton DLR - 1.78 mi
      • West India Quay DLR - 1.78 mi
      • South Quay DLR - 1.78 mi
      • West Ham United FC - 1.79 mi
      • Bromley By Bow - 1.79 mi
      • Mudchute Community Farm - 1.80 mi
      • Canary Wharf DLR - 1.80 mi

Crowne Plaza London-docklands

Western Gateway, East London, E16 1AL, United Kingdom