Crowne Plaza London-docklands
Western Gateway, East London, E16 1AL, United Kingdom
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Western Gateway, East London, E16 1AL, United Kingdom
With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure center with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf. The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies. Guests can enjoy Australasian inspired cuisine in the Fremantle Bar & Kitchen. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails. The Quad Club and Spa has a fully equipped fitness center and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms. Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Center. Private parking is available on site, and London City Airport is just a 10-minute drive away. Breakfast inclusive rates are for up to 2 adults sharing a room. Additional guests can purchase breakfast vouchers or pay at the restaurant. Vouchers are £14.99 on arrival or £19.99 on the day. Breakfast prices for Children: Under 5 years old are free of charge. Children between 5 - 11 can purchase vouchers on arrival at the cost of £5.99 or on the day the cost will be £9.99.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Kitchen
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Shops on site
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • Tennis court & equipment
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 7 out of 10
Good
The steps to the pool
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
For the family room, could there be an option of 2 single beds and double beds rather than 2 double beds?
stayed in April, 2026
Guest Score 8 out of 10
Very Good
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The member staff checking us in was amazing, she was so welcoming and friendly. I am sorry I did not get her name otherwise I would have mentioned her personally.
Our toilet did not flush properly.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Had a wonderful stay with my daughter the staff were so accommodating polite and nothing was to much trouble I would like to say a special thank you to Nisha front of desk who was more than helpful
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
stayed in April, 2026
Guest Score 8 out of 10
Very Good
The staff were polite and helpful. It was very clean. It was stylish. The room was lovely! We had comfy beds and drink making stuff which is ace. They had oat milk which they gave me in a take away cup for my room. Love having a little fridge in the room! We had wine glasses in t he room too! Never had that before The mushrooms at breakfast were really good. 11am check out is decent.
I wasn’t a fan of the bathroom products but thats not a negative. Just a personal preference.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Cleanliness, comfortable and very friendly. Worth every penny.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The pool and lovely staff
Nothing really it was awesome
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The stay was easy, staff were friendly and the room was clean and very modern.
How short my stay was so I couldn't really explore everything on offer
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Clean room. Great reception staff
Breakfast very stressful. Coffee was awful. Staff seemed irritated
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We were allocated a quiet room with a beautiful view. Excellent start! Very friendly staff, delicious breakfast. Special thanks to Receptionist Gaya who was extremely helpful with directions how to get to London Eye and other landmarks. Keep up the great work! Thank you!
N/A
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The view, breakfast, Thank you for the upgrade to a bigger room with a view!
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Staff were absolutely amazing so friendly,helpful and thoughtful, especially Adriana. Beds were extremely comfortable and the breakfast was first class - We were all blown away by all high-level in every aspect of the hotel.
Nothing! It was fabulous
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Great location, great facilities
Bed mattresses were hard for my liking. My husband and I found the double bed a bit snug and would have preferred a king sized bed
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Plenty of choice at breakfast Very family friendly Pool and spa area Very clean and well run by helpful staff
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
I was so impressed with the hotel. The staff were all so warm and welcoming. The hotel was super clean and smelt delightful. The bed was very comfy and the room was well equipped- fridge, iron, hairdryer etc... The location was fab, just a short walk to the underground or the cable cars over to the O2 arena. Also breakfast was amazing!
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • London City Airport - 1.45 mi
    • London Biggin Hill - 12.28 mi
    • Northolt - 19.12 mi
    • Heathrow Airport - 20.86 mi
    • Rochester - 23.43 mi
    • Gatwick Airport - 26.52 mi
    • Stansted Airport - 27.59 mi
    • London Southend Airport - 29.32 mi
    • Luton Airport - 30.29 mi

    Transport

      Train stations Show all on map »
      • Canning Town Station - 0.66 mi
      • Canning Town - 0.68 mi
      • North Greenwich - 0.95 mi
      • West Ham - 1.54 mi
      • Charlton Train Station - 1.55 mi
      • West Ham Station - 1.56 mi
      • Plaistow - 1.58 mi
      • Plaistow Station - 1.59 mi
      • Westcombe Park Station - 1.70 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Culinary History and Alimentation - 0.78 mi
      • Geffrye Museum - 1.27 mi

    Other attractions

      Things to do Show all on map »
      • ExCel Exhibition Centre - 395 f
      Historical Buildings Show all on map »
      • Custom House Station - 0.23 mi
      • Custom House - 0.26 mi
      • London Docklands Visitor Centre - 1.67 mi
      Monuments and Landmarks Show all on map »
      • Old Operating Theatre - 0.45 mi
      • Millennium Dome - 0.96 mi
      • Thames Barrier Visitor Centre - 1.24 mi
      • Canary Wharf Tower - 1.66 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • O2 Arena - 0.96 mi
      • Crossharbour & London Arena DLR - 1.74 mi
      National Parks Show all on map »
      • Maryon Park - 1.48 mi
      Shopping Center Show all on map »
      • Canada Place Mall - 1.77 mi
      Other Show all on map »
      • Royal Victoria DLR - 670 f
      • ExCeL Exhibition Centre - 0.22 mi
      • Excel Centre - 0.38 mi
      • Prince Regent DLR - 0.57 mi
      • Canning Town - 0.62 mi
      • The O2 - 0.86 mi
      • East India DLR - 1.00 mi
      • Royal Albert DLR - 1.12 mi
      • Silvertown - 1.14 mi
      • Blackwall DLR - 1.20 mi
      • Thames Barrier - 1.25 mi
      • Thames Barrier Learning Centre - 1.30 mi
      • All Saints DLR - 1.47 mi
      • West Ham - 1.53 mi
      • Morris Macqueen And Shoaib - 1.53 mi
      • Langden Park DLR - 1.58 mi
      • Charlton Athletic FC - 1.64 mi
      • Poplar DLR - 1.64 mi
      • The Valley - 1.67 mi
      • One Canada Square - 1.72 mi
      • Beckton DLR - 1.78 mi
      • West India Quay DLR - 1.78 mi
      • South Quay DLR - 1.78 mi
      • West Ham United FC - 1.79 mi
      • Bromley By Bow - 1.79 mi
      • Mudchute Community Farm - 1.80 mi
      • Canary Wharf DLR - 1.80 mi

Crowne Plaza London-docklands

Western Gateway, East London, E16 1AL, United Kingdom