The Chester Grosvenor
Eastgate Street Eastgate, Chester, Cheshire - England, CH1 1LT, United Kingdom
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Eastgate Street Eastgate, Chester, Cheshire - England, CH1 1LT, United Kingdom
This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Packed lunches
  • Heating
  • Fax/photocopying
  • On-site parking
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Electronic room key
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Room service available
  • Takeout dining services available
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
Sad it's closing but the rooms were so awful. Dated and scruffy . Ridiculously hot too.
Way too hot. Drinks in the bar so expensive too.
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Central location. Very helpful staff. Easy access from parking (multi storey over shopping centre) into hotel as direct entry from floor 2 of car park into hotel. Very good sized room with good mirrors including full length one. Powerful shower.
Don’t like a shower over a bath as find them difficult to get out of. Bath was tired looking. Parking was in multi storey over shopping centre. Would have much preferred secure hotel parking
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Room was excellent , continental breakfast was good and filling , staff were friendly and pleasant .
Nothing
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The hotel was so beautiful great location too was exceptional staff so friendly all of them excellent service breakfast was so good Good value for money
Nothing
stayed in June, 2026
Guest Score 3 out of 10
Poor
Central location. Very clean. Excellent breakfast, but note that ‘breakfast included’ is not a full English- that’s extra.
No residents bar- couldn’t get a drink when we got back to the hotel at c22:45 after an event. Upgraded to ‘deluxe’ room, which was spacious, very high windowsills, and when the blinds were opened, windows were filthy and looked at a brick wall!
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
We had a lovely stay at the Grosvenor. I could not fault anything! Excellent room and facilities with a wonderful breakfast. All staff were extremely attentive.
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Great location. Friendly attentive staff. Proper breakfast service, non of this help yourself buffet style. Room and facilities good.
When you went to the bar, particularly pre dinner drinks there are no peanuts/ crisps olives offered. Premium priced drinks in many superior hotels will provide these extra touches. First timers to The Grosvenor Chester like myself, should be told in detail regarding the parking. It did not say the Hotel had its own parking but it also did not say the parking was in a multi-storey public car park adjacent to it. £18 for night parking to stay in the hotel may not be the most expensive in Chester, but it will certainly make me consider elsewhere now.
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Central location
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The four poster bed the homely feel and the character of the building
Nothing
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Location, spacious room and good breakfast.
Bathroom with over bathtub shower was a little dated and the head was not adjustable. Some of the staff were very friendly, but a few were less enthused and some requests not understood or forgotten about.
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 7 out of 10
Good
Excellent and attentive staff
Hotel a bit careworn and expensive.
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
The hotel stay was ok, reception staff attentive and room clean
I booked a Spa day alongside the hotel staff which was absolutely diabolical, the reception staff rude, wasn’t shown around, had to ask what the “thermal spa” experience included was told just the steam room and sauna - steam room wasn’t even on, the experience is described as so much more on their website - emailed to complain once home, as it was my husbands 50th birthday so didn’t want to spoil his day complaining on the day - didn’t receive a response, no apology, nothing. For the price I paid for both the hotel and spa I would expect top level customer service - I am not surprised this hotel is due to close in September!
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Guest reviews
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Availability from Tue, Jun 30, 2026 To Fri, Jul 3, 2026 For 1 Room (Change Search)
Room type
Max
Options
Rate
Classic Room
With a queen-size bed, air conditioning and free wi-fi.
2 x
Free cancellation
Free breakfast
$222.06USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
$251.19
$207.50
$207.50
-
-
-
Average nightly rate $222.06 Total (including tax) $799.43
2 x
Free cancellation
Free breakfast
Free WiFi
$223.67USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
$223.65
$223.65
$223.67
-
-
-
Average nightly rate $223.67 Total (including tax) $805.20
  • Accessible by lift
  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bathrobe(s)
  • Blackout curtains
  • Carpeting
  • Chocolate or cookies
  • Closet
  • Clothes rack
  • Complimentary drinking water
  • Desk
  • Dishwasher
  • Flat-screen TV
  • Free internet
  • Free Wifi
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • In-room safe box
  • Internet access
  • Iron and ironing board
  • Linens
  • Media player
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Slippers
  • Smoke alarm
  • Tile/Marble floor
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
  • Wine glasses
View more >>
Executive Double
2 x
Free cancellation
Free breakfast
$254.83USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
$283.95
$240.27
$240.27
-
-
-
Average nightly rate $254.83 Total (including tax) $917.38
  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bathrobe(s)
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Daily housekeeping
  • Desk
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access
  • Iron and ironing board
  • Linens
  • Media player
  • Mini bar
  • Mirror
  • Phone
  • Satellite/cable channels
  • Seating area
  • Slippers
  • Streaming media
  • Toiletries
  • Towels
  • TV
  • Wake-up service
View more >>
Executive Room
Huge rooms with comfortable armchairs and, in most cases, a sofa.
2 x
Free cancellation
Free breakfast
Free WiFi
$256.65USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
$256.65
$256.65
$256.66
-
-
-
Average nightly rate $256.65 Total (including tax) $923.94
  • Accessible by lift
  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • Chocolate or cookies
  • Closet
  • Clothes rack
  • Complimentary drinking water
  • Crib(s)
  • Desk
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Iron and ironing board
  • Linens
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Slippers
  • Smoke alarm
  • Tile/Marble floor
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
  • Wine glasses
View more >>

Area information

    Airports Show all on map »

    • Chester Hawarden Airport - 3.71 mi
    • Speke Airport - 10.04 mi
    • Manchester Intl Airport - 27.83 mi

    Museums

      Art Galleries Show all on map »
      • Grosvenor Museum - 981 f
      • Cheshire Military Museum - 0.31 mi
      • Mouldsworth Motor Museum - 6.96 mi

    Transport

      Train stations Show all on map »
      • Chester Train Station - 0.62 mi
      • Bache Railway Station - 1.22 mi
      • Capenhurst Train Station - 5.25 mi
      • Hawarden Railway Station - 5.87 mi
      • Hawarden Bridge Train Station - 6.13 mi
      • Shotton Railway Station - 6.30 mi
      • Ellesmere Port Train Station - 6.36 mi
      • Overpool Train Station - 6.63 mi
      • Ince and Elton Train Station - 6.68 mi
      • Stanlow and Thornton Station - 6.88 mi
      • Little Sutton Train Station - 6.92 mi
      • Buckley Train Station - 7.10 mi
      • Mouldsworth Train Station - 7.15 mi
      • Hope and Pen-y-ffordd Station - 7.56 mi
      • Penyffordd Train Station - 7.57 mi
      • Helsby Railway Station - 7.65 mi
      • Helsby Train Station - 7.72 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Chester Zoo - 1.96 mi
      • Blue Planet Aquarium - 4.84 mi

    Other attractions

      Historical Buildings Show all on map »
      • Chester Cathedral - 799 f
      • Chester Castle - 0.36 mi
      • Shotwick Castle - 4.34 mi
      • Dodlestone Castle - 4.36 mi
      • Pulford Castle - 5.08 mi
      • Hawarden Castle - 5.73 mi
      • Flint Castle - 5.91 mi
      • Ewloe Castle - 5.95 mi
      Monuments and Landmarks Show all on map »
      • Chester Castle Agricola Tower and Castle Walls - 0.35 mi
      Golf Courses Show all on map »
      • Chester (Curzon Park) Golf Club - 0.75 mi
      • Eaton (Chester) Golf Club - 2.57 mi
      • Hawarden Golf Club - 5.44 mi
      • Hawarden Golf Club - 5.44 mi
      • Aldersey Green Golf Club - 7.04 mi
      Shopping Center Show all on map »
      • Cheshire Oaks Designer Outlet - 5.17 mi
      Other Show all on map »
      • Dewa Roman Experience - 577 f
      • Chester Racecourse - 0.37 mi
      • Eccleston Mound - 2.24 mi
      • Airbus UK FC - 3.99 mi
      • Aldford Blobb Hill - 4.28 mi
      • Connahs Hey Mound - 4.98 mi
      • Delamere Forest - 5.79 mi
      • Truemans Hill - 5.79 mi
      • Ashton Motte - 6.40 mi
      • Chester Services M56 - 6.49 mi
      • Roft Motte - 6.94 mi
      • Cheshire Farm Ice Cream - 6.98 mi
      • Coddington Mud Hill - 7.46 mi

The Chester Grosvenor

Eastgate Street Eastgate, Chester, Cheshire - England, CH1 1LT, United Kingdom