Mercure Chester Abbots Well Hotel
Whitchurch Road, Chester, Cheshire - England, CH3 5QL, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
Whitchurch Road, Chester, Cheshire - England, CH3 5QL, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hiking
- Wheelchair accessible
- On-site parking
- indoor pool
- kitchenware
- 24-hour security
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Bulgarian
- French
- Hindi
- Polish
- Portuguese
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Chester Hawarden Airport - 5.23 mi
- Speke Airport - 10.10 mi
- Manchester Intl Airport - 26.49 mi
Museums
- Grosvenor Museum - 1.63 mi
- Cheshire Military Museum - 1.69 mi
- Mouldsworth Motor Museum - 5.70 mi
Click here to leave your opinion >>
Jessie (Family with young children)
stayed in July, 2026
Guest Score 5 out of 10
Fair
The staff were lovely and friendly
The room was very dated the bathroom was very dirty scum all over the bathroom tiles and no aircon so the room was that hot we couldn’t sleep. I did message the hotel via bookings online app in the night to ask for an aircon unit but didn’t get any response
Valeriy (Solo Traveler)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Rooms are outdated, no air conditioner coupled with the windows that cannot be widely opened.
Andrew (Solo Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The hotel was modern, staff were very good. Breakfast was excellent with a good selection. The room was clean. I had a peaceful sleep, bed was very comfortable. Tv was big.
Hotel was quite a distance from the city centre but there is a bus stop outside the building.
Paul (Couple)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
Clean, good breakfast, overall staff were very helpful
Tried to book in just before 3pm but was told room not ready, check in is 3pm. Tried again at 3pm was told they are doing final check on room ( this does not happen) tried to book in at 3.07 was told still not ready. This really spoilt our experience
Gallagher (Couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
Breakfast was nice and plenty of variety. nice dining room for the breakfast not cramped. There was nice ice cold water from a dispenser in the foyer
Room was quite small as was the bathroom. Bottles of water were not replenished throughout the 4 night stay had to go to the foyer to get fresh water from a dispenser. The replenished towel was left on the bed not in the bathroom.
Lesley (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Hotel comfortable food excellent
Can't think of anything
mark (Couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The breakfast was very good pricey if booked on the day but booking it the night before made it good
Michelle (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Very friendly staff, breakfast was fabulous, rooms very comfortable
Lindsey (Solo Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Really reasonable given great facilities and breakfast. Spacious room and short journey to city center.
Sara J. (Solo Traveler)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Nice hotel on the outskirts of Chester , free on-site parking , very welcoming staff
A bit dated here and there .
neil (Solo Traveler)
stayed in March, 2026
Guest Score 5 out of 10
Fair
Decent breakfast, good bar area and small gym, also has a swimming pool
Attitude of the guy on reception.
Booked a privilege room only to be fobbed off with a family room for one adult, they also charged for the privilege room
Dated decor in the rooms
neil (Solo Traveler)
stayed in March, 2026
Guest Score 5 out of 10
Fair
Breakfast has a decent choice, large TV in the room, bar food isn't too bad, decent selection of beers, the guy behind the bar is spot on. Gym is ok for a hotel
Booking two privilege double rooms only to be given two family rooms instead but still paying the same price!! The guy on check in blaming it on booking.com even though I had a confirmation email stating what I'd booked. Just be careful you get the room you actually booked and paid for! The rooms are quite dated
Catherine (Family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Large room, warm and clean.
Great breakfast. Kids loved the fresh pancakes. Pool
Nothing
Jadwiga (Couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The swimming pool.
The staff was friendly.
The room was spacious and clean.
The location was good.
The annoying kids in the pool.
I think there was something in the food that made me sick.
Kay (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Shella T. (Couple)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Reception staff were friendly and helpful. Bar service was good. All staff we encountered was friendly and approachable.
Room didn't see where the privilege room extra charge was for? Small pool area had to wait as pool was full, couldn't use jacuzzi steam room or sauna as they were also full. No sofas to relax on. No cocktails offered on bar service. Inexperienced waiters in restaurant (asked how I would like my gammon cooked - medium rare, medium or well done) poor quality of food offered (starters main and pudding) cheese stale on cheese board - Rock hard bed flat pillows - breakfast again poor quality products and some items over cooked or reheated (hashbrowns cocked until no potato left)
Daniel (Couple)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Pool food
Not able to check in on time
Linked room was very loud from next door
kelly (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Nice quiet hotel, nice and clean and staff really nice and kind
The room was a bit to warm even with the radiator off. Felt like you couldn't breath cuz there was no air, had to sleep with window open which disturbed my sleep as the noise coming from the birds cars etc
Jadwiga (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Location,
Staff,
Facilities, the room,
The swimming pool,
Breakfast,
The prices are a bit too high,
There wasn't a shower, it was a bath instead.
Simon (Couple)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Car park
The hotel rooms were disgusting not clean broken chair dirty bedding very stained/soiled mattress cobwebs dust everywhere dirty paintwork stains on carpet poo in toilet stained wash basin all round dirty smelly couldn't stay so requested a full refund later found out this hotel has or still does House refugees
Thank you for your information!
Area information
- Chester Hawarden Airport - 5.23 mi
- Speke Airport - 10.10 mi
- Manchester Intl Airport - 26.49 mi
- Chester Train Station - 1.30 mi
- Bache Railway Station - 2.15 mi
- Mouldsworth Train Station - 5.85 mi
- Capenhurst Train Station - 6.23 mi
- Ince and Elton Train Station - 6.33 mi
- Stanlow and Thornton Station - 6.65 mi
- Ellesmere Port Train Station - 6.81 mi
- Helsby Railway Station - 6.93 mi
- Helsby Train Station - 6.99 mi
- Overpool Train Station - 7.31 mi
- Hawarden Railway Station - 7.44 mi
- Hawarden Bridge Train Station - 7.69 mi
- Little Sutton Train Station - 7.75 mi
- Shotton Railway Station - 7.88 mi
- Grosvenor Museum - 1.63 mi
- Cheshire Military Museum - 1.69 mi
- Mouldsworth Motor Museum - 5.70 mi
- Chester Zoo - 2.45 mi
- Blue Planet Aquarium - 5.28 mi
- Chester Castle Agricola Tower and Castle Walls - 1.48 mi
- Chester Castle - 1.65 mi
- Chester Cathedral - 1.66 mi
- Dodlestone Castle - 5.35 mi
- Pulford Castle - 5.68 mi
- Shotwick Castle - 5.79 mi
- Hawarden Castle - 7.29 mi
- Ewloe Castle - 7.49 mi
- Flint Castle - 7.49 mi
- Holt Castle - 7.69 mi
- Beeston Castle - 7.93 mi
- Chester (Curzon Park) Golf Club - 2.23 mi
- Eaton (Chester) Golf Club - 2.57 mi
- Aldersey Green Golf Club - 6.18 mi
- Hawarden Golf Club - 6.99 mi
- Hawarden Golf Club - 6.99 mi
- Cheshire Oaks Designer Outlet - 5.48 mi
- Chester Racecourse - 1.26 mi
- Dewa Roman Experience - 1.64 mi
- Eccleston Mound - 2.22 mi
- Aldford Blobb Hill - 4.05 mi
- Ashton Motte - 4.98 mi
- Delamere Forest - 5.01 mi
- Airbus UK FC - 5.45 mi
- Cheshire Farm Ice Cream - 5.76 mi
- Chester Services M56 - 5.95 mi
- Connahs Hey Mound - 6.50 mi
- Coddington Mud Hill - 6.78 mi
- Truemans Hill - 7.36 mi
- Roft Motte - 7.58 mi
- Kingsley Castle Cob - 7.87 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Historical Buildings Show all on map »
Golf Courses Show all on map »
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Mercure Chester Abbots Well Hotel
Whitchurch Road, Chester, Cheshire - England, CH3 5QL, United Kingdom