Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
US: +1 888-428-0763
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Coffee/tea maker
- BBQ facilities
- Heating
- Wheelchair accessible
- mini bar
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Hindi
- Italian
- Polish
- Portuguese
- Romanian
- Slovenian
- Spanish
- Tamil
- Non-Smoking Rooms Available
- Parking Available
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Separate shower/bathtub
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining























































Click here to leave your opinion >>
Martyn (young couple)
stayed in September, 2025
Guest Score 7 out of 10
Good
Hotel is located in a good location for access to the railway station and town centre. Nice comfortable bed and large room.
My wife and I both had a ploughman's sandwich, which was dreadful to say the least and we did raise this, and no offer was made to refund us the money we paid. We were not aware that there was a charge of £50 pay night for our dog when we made the booking, which is very expensive for a dog stay.
Charlotte (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Katharine (family with young children)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Lovely hotel in good location near the station. Friendly staff and tasty breakfast
Lift was very small and maybe good to offer something when a glass shatters at breakfast. My daughter’s hand was cut and glass went everywhere with her 1 year old. A staff member was very sympathetic, but still..
Kathryn (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Gorgeous decor and very unique style. Beautiful ambience too. Towels rail was a gorgeous idea as kept the towels lovely and warm.
Pillow was a bit flat, could do with two pillows each. We had to asked for more pillows. Moulds around the bath.
Dobson (family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Very comfortable bed and was very happy with the shower, excellent customer service with the staff, bedroom was clean, bedroom was a nice size, great value for the money that we paid for the room. The room had very good air conditioning.
Was a smart tv but the Netflix and other apps didn't function. Fire alarm went off in the early hours of the morning, while checking out we got no apology from the reception staff. Went else where for breakfast as we thought the breakfast was abit pricey. The room and bathroom had no bin linners in them.
Marita (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Wai (family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Karen (group)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Hotel is looking clean & modern after refurbishment. Bar & lounge area very spacious & comfortable. Rooms are bright & well equipped with tea/ coffee making facilities & iron & ironing board, which is always useful.
better pillows or 2 instead of just the one. Breakfast expensive just under £17.00.
John-baptiste (with friends)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Location
Pillows were too hard for me
Valentine (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The hotel was beautiful. The rooms were stunning.
Lifts were a bit annoying. Very small for the size of the hotel. We both have bad backs otherwise we would of used stairs. I was really ill on the day of the stay so had to stay in the suite. So sad didn't get to explore more of the hotel.
Karen (young couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
We use this hotel several times a year always good value for money especially since it’s recent makeover
The cooked breakfast lets it down but the rest is good
Thomas (young couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Spacious clean , lovely hotel
Geoff (family with young children)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Location
Check in
Heather (group)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Anonymous (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Donna (with friends)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Lovely place, clean and welcoming staff pleasant and accommodating. Would definitely go back
Joanne (group)
stayed in September, 2025
Guest Score 7 out of 10
Good
Great location
We were split up as a party and we were advised that we would be on the same floor .
Anonymous (young couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Andrew (family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Nathan (family with young children)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Thank you for your information!
Area information
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
- Chester Train Station - 190 f
- Bache Railway Station - 0.94 mi
- Capenhurst Train Station - 5.09 mi
- Ellesmere Port Train Station - 5.99 mi
- Ince and Elton Train Station - 6.13 mi
- Hawarden Railway Station - 6.34 mi
- Stanlow and Thornton Station - 6.34 mi
- Overpool Train Station - 6.35 mi
- Hawarden Bridge Train Station - 6.42 mi
- Mouldsworth Train Station - 6.59 mi
- Shotton Railway Station - 6.64 mi
- Little Sutton Train Station - 6.70 mi
- Helsby Railway Station - 7.07 mi
- Helsby Train Station - 7.13 mi
- Buckley Train Station - 7.63 mi
- Hope and Pen-y-ffordd Station - 8.13 mi
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
- Chester Zoo - 1.53 mi
- Blue Planet Aquarium - 4.46 mi
- Chester Cathedral - 0.54 mi
- Chester Castle - 0.91 mi
- Shotwick Castle - 4.50 mi
- Dodlestone Castle - 4.94 mi
- Pulford Castle - 5.62 mi
- Hawarden Castle - 6.21 mi
- Flint Castle - 6.26 mi
- Ewloe Castle - 6.45 mi
- Chester Castle Agricola Tower and Castle Walls - 0.81 mi
- Chester (Curzon Park) Golf Club - 1.34 mi
- Eaton (Chester) Golf Club - 2.93 mi
- Hawarden Golf Club - 5.92 mi
- Hawarden Golf Club - 5.92 mi
- Aldersey Green Golf Club - 7.18 mi
- Ellesmere Port Golf Club - 7.71 mi
- Cheshire Oaks Designer Outlet - 4.75 mi
- Chester Racecourse - 0.62 mi
- Dewa Roman Experience - 0.70 mi
- Eccleston Mound - 2.57 mi
- Airbus UK FC - 4.54 mi
- Aldford Blobb Hill - 4.62 mi
- Delamere Forest - 5.20 mi
- Connahs Hey Mound - 5.50 mi
- Ashton Motte - 5.87 mi
- Chester Services M56 - 5.92 mi
- Truemans Hill - 6.26 mi
- Cheshire Farm Ice Cream - 6.96 mi
- Roft Motte - 7.49 mi
- Coddington Mud Hill - 7.67 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Historical Buildings Show all on map »
Monuments and Landmarks Show all on map »
Golf Courses Show all on map »
Shopping Center Show all on map »
Other Show all on map »
Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom