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1 Room With 2 Adults Change Search
Room
Room
Address
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Coffee/tea maker
- BBQ facilities
- Heating
- Wheelchair accessible
- mini bar
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Fireplace
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Italian
- Polish
- Portuguese
- Romanian
- Slovenian
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Separate shower/bathtub
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
Airports Show all on map »
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
Museums
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
Click here to leave your opinion >>
Debbie (young couple)
stayed in September, 2023
Guest Score 7 out of 10
Good
Location for the train station
Our water wasn’t replenish in the room on the second night. Was in a room the other side of hotel and no phones in room to call reception. As we got back late back to the room and was hassle to go back to the reception
Anonymous (young couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Tabatha (solo traveller)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
The room was very big, lovely decoration, comfy bed big tv with lots of channels. Great view of the train tracks
One side of the mattresses was a little stained, and one pillow out of 4 was lumpy. In the morning the noise from housekeeping woke me which was a shame.
Joanna (review category business travellers)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
The new part of the hotel the kings. Is clean, comfortable and generally have lovely rooms
Breakfast isn’t great. Although a big selection, the cooked food was either over cooked or under cooked. When busy, feels like a canteen where you are Queing, and when there for work it gets stressful before a busy day.
Jennifer (young couple)
stayed in September, 2023
Guest Score 1 out of 10
Very Poor
Nothing it smells disgusting
Everything staff awful
Peter (young couple)
stayed in September, 2023
Guest Score 5 out of 10
Fair
Breakfast was varied with good food. Staff friendly and helpful, kept the environment clean.
Reception staff very good. Helpful in difficult circumstances.
Unable to get into room on arrival - lock not opening. 3 attempts by staff, room changed.
New room. Left to have a pre meal drink. Unable to get in again! Keys, yet again, enabled!
Evening meal booked for 8pm. Arrived on time. 40 minutes until contact by waiting staff. Politely mentioned the wait … waitress less than accommodating. Meal, ie, steak grossly overcooked to the point of being almost black! Other meal, chicken schnitzel, chewy. Couldn’t face another wait, nor a dessert! Went back to room.
Bernard (young couple)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Great room, hotel and location.
Right by the station but canal walk and pubs round the corner.
Housekeeping didn't make up our room properly on one day, but no big deal. Overall very good.
Carys (young couple)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
I like the quirky decoration, so nice to not be in a faceless chain. The outside space was just gorgeous, shame we didn't have time to make use of it. The reception and bar staff were all great and the food was delicious. The room was really quiet, despite its location. Very good value for money, not far from the town centre and literally opposite the train station. The room was really clean and I appreciated the 2 bottles of water.
The lift was out of order, so we were asked to use to staff lift. It opened on the ground floor and a very annoyed lady from housekeeping came out, tutted at us, closed the doors and went back up again. That's my only (minor) criticism.
Lorna (review category business travellers)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
very comfortable bed and liked that the window was open on arrival so felt fresh. Was able to leave case on arrival and on day leaving until time to go and catch train, meaning I did not have to drag case across town. Thank you.
room was next to a lift so could hear this being used from before 6.00am unfortunately.
Wendy (family with young children)
stayed in September, 2023
Guest Score 5 out of 10
Fair
Beautiful old hotel with wonderful history. It was like you were in a museum. Comfortable and clean.
No air conditioning and windows only open about an inch. Even a staff member commented how hot the room was when he brought us a replacement lightbulb for the lamp. When checking out we mentioned the heat and it was like they didnt care. We had fans...that blew all the hot air around. They really could resolve this even in an old building a portable standing ac unit would work! Otherwise everything else was lovely.
Eileen (young couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Lovely hotel
Nothing
Howard (young couple)
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
Everything
Nothing
Paula (family with young children)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
This was my third stay here and I’m sure it won’t be the last
David (with friends)
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
The Queen’s Hotel is old fashioned with excellent old fashioned customer service breakfast excellent rooms clean comfortable staff friendly
Closed the bar early
Steve (review category business travellers)
stayed in September, 2023
Guest Score 3 out of 10
Poor
Room good, hotel “tired”
I left a good quality polo-shirt behind in the room, I called the hotel twice (option 4} no call-back so had to drive from Manchester to check the status. No apology for my having to drive from Manchester, then told house-keeping didn’t find, which is a complete mystery, I know I left it in the room….
Anonymous (family with young children)
stayed in September, 2023
Guest Score 7 out of 10
Good
Lovely hotel high ceilings large room.
Shabby, curtains hanging off rail, cobwebs on curtains, window frames dirty.
Kev (young couple)
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
Sandra (young couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Gorgeous would definitely recommend
Love the history of the building and the mattress was super comfortable
Jeff (family with young children)
stayed in September, 2023
Guest Score 7 out of 10
Good
Rajput (young couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
The art within the hotel was beautiful , lots of character and history , breakfast was excellent , great location opposite train station , staff very friendly and helpful . Our kind of place to stay , definitely going again. .
Thank you for your information!
Area information
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
- Chester Train Station - 190 f
- Bache Railway Station - 0.94 mi
- Capenhurst Train Station - 5.09 mi
- Ellesmere Port Train Station - 5.99 mi
- Ince and Elton Train Station - 6.13 mi
- Hawarden Railway Station - 6.34 mi
- Stanlow and Thornton Station - 6.34 mi
- Overpool Train Station - 6.35 mi
- Hawarden Bridge Train Station - 6.42 mi
- Mouldsworth Train Station - 6.59 mi
- Shotton Railway Station - 6.64 mi
- Little Sutton Train Station - 6.70 mi
- Helsby Railway Station - 7.07 mi
- Helsby Train Station - 7.13 mi
- Buckley Train Station - 7.63 mi
- Hope and Pen-y-ffordd Station - 8.13 mi
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
- Chester Zoo - 1.53 mi
- Blue Planet Aquarium - 4.46 mi
- Chester Cathedral - 0.54 mi
- Chester Castle - 0.91 mi
- Shotwick Castle - 4.50 mi
- Dodlestone Castle - 4.94 mi
- Pulford Castle - 5.62 mi
- Hawarden Castle - 6.21 mi
- Flint Castle - 6.26 mi
- Ewloe Castle - 6.45 mi
- Chester Castle Agricola Tower and Castle Walls - 0.81 mi
- Chester (Curzon Park) Golf Club - 1.34 mi
- Eaton (Chester) Golf Club - 2.93 mi
- Hawarden Golf Club - 5.92 mi
- Hawarden Golf Club - 5.92 mi
- Aldersey Green Golf Club - 7.18 mi
- Ellesmere Port Golf Club - 7.71 mi
- Cheshire Oaks Designer Outlet - 4.75 mi
- Chester Racecourse - 0.62 mi
- Dewa Roman Experience - 0.70 mi
- Eccleston Mound - 2.57 mi
- Airbus UK FC - 4.54 mi
- Aldford Blobb Hill - 4.62 mi
- Delamere Forest - 5.20 mi
- Connahs Hey Mound - 5.50 mi
- Ashton Motte - 5.87 mi
- Chester Services M56 - 5.92 mi
- Truemans Hill - 6.26 mi
- Cheshire Farm Ice Cream - 6.96 mi
- Roft Motte - 7.49 mi
- Coddington Mud Hill - 7.67 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Historical Buildings Show all on map »
Monuments and Landmarks Show all on map »
Golf Courses Show all on map »
Shopping Center Show all on map »
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Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom