Grosvenor Pulford Hotel & Spa
Wrexham Road, Chester, Cheshire - England, CH4 9DG, United Kingdom
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Room
Room
Address
Wrexham Road, Chester, Cheshire - England, CH4 9DG, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Pets Allowed
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- BBQ facilities
- Packed lunches
- Heating
- Fax/photocopying
- Snack bar
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- indoor pool
- 24-hour security
- Accessible parking
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Massage services
- Picnic Area
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Pet basket
- Pet bowls
- Outdoor furniture
- Yoga classes
- Fitness classes
- Personal trainer
- Kids' pool
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Kid-friendly dining
Airports Show all on map »
- Chester Hawarden Airport - 4.26 mi
- Speke Airport - 15.07 mi
- Manchester Intl Airport - 31.70 mi
Museums
- Cheshire Military Museum - 4.80 mi
- Grosvenor Museum - 4.92 mi
- County Borough Museum - 5.76 mi
Click here to leave your opinion >>
Jeremy (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Cathrine (solo traveller)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Breakfast was as you would expect but finding someone not busy to bring you a milk alternative was time consuming and unnecessary. Put it out next to the fresh dairy milk!
There was only a choice of pineapple and melon in the fresh fruit bowl. Extras were there but I had to waste half a banana and half a pear to add to my fruit salad. I don’t think I would have enjoyed my holiday if I had eaten them all.
The black mould in the sinks wide overflow. Very visible when you are brushing your teeth. Yuk!
I did report it but nothing was done so I cleaned it myself with a towel.
The second night a car alarm was going off every 20 minutes. The night porter should have dealt with this!
The fire alarm went off at 7am! I got up went down ( I struggle to walk without pain killers and lifts didn’t work)
Nobody there to say what was happening! No apologies! Not even a sign on the reception desk explaining what to do!
The second day my bed was made but the dirty cups were still in my room and the tray had not been replenished. The toiletries in the bathroom hadn’t been replaced either. So couldn’t wash my hair!
Not what I would call 4 star treatment.
My 3 Proseccos with service charges came to £48! This was removed from my bill when I complained!
I hate confrontation because the staff probably get paid minimum wage.
But the hotel needs to know that they are not providing a 4 star stay!
Robert (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Gemma (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The venue was lovely and the grounds were amazing
The staff in Nelson’s restaurant were very rude
Jonathan (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Malcolm (young couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
The staff were all very friendly, the room was adequate. Breakfast was good but the £1 supplement for eggs benedict was silly.
It is too pricey, there was too much noise from surrounding rooms due to a wedding party and other functions. I did not like the £50 per room per night charge in case we caused damage, we are pensioner not hells angels, The WiFi kept dropping out.
Andrew (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The room was exceptionally clean, we loved the bath. Loved the complimentary snacks in the room! The food in Palm Court was fantastic. Absolutely loved the restaurant decor and the pianist was a lovely touch. We both ordered the Steak and have to say it was the best steak we have both ever tasted. Cooked to perfection. Time between the food coming out was spot on. Staff were very professional and nothing was too much for them.
We booked a number of treatments in the Spa and they were lovely. In particular, Danni and Vasyl were our therapists for our treatments and they were fantastic so thank you to them both. We loved it so much we have already booked to go back later this year!
Darren (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Marc (review category business travellers)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Nicola (solo traveller)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Ryan (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Nice property
Neil (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
It is a lovely homely hotel with lovely staff and the food was great.
Vinod (review category business travellers)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
I must congratulate Ms Nelson, the owner of this marvellous hotel for tge attention to detail in tge decor, in tte meticulousness of gardens, rooms, ambience. Amongst the best boutique or small hotels in the world.
As I’ve stated above.
Graham (solo traveller)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Brian (review category business travellers)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
The room was the smallest I have ever stayed in tbo
We travelled for work and AGAIN were unable to get a VAT receipt....get this sorted with your hotels as it's a persistent problem. And why should WE the customer have to chase vat receipts?
Just send it to the supplied e-mail address...
Interestingly, don't have this problem with other hotels from different booking agencies!
James (family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Shaun (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Clare (family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Staff really good and rooms and overall decor excellent making us feel welcome and pampered.
Fiona (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Maisie (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Staff were lovely, and hotel/bedroom was clean.
We had breakfast at the hotel and it was gorgeous. Would stay here again!
Nil
Thank you for your information!
Area information
- Chester Hawarden Airport - 4.26 mi
- Speke Airport - 15.07 mi
- Manchester Intl Airport - 31.70 mi
- Caergwrle Train Station - 4.12 mi
- Hope Railway Station - 4.20 mi
- Cefn-y-Bedd Railway Station - 4.23 mi
- Cefn Y Bedd Train Station - 4.25 mi
- Gwersyllt Train Station - 4.80 mi
- Penyffordd Train Station - 5.12 mi
- Hope and Pen-y-ffordd Station - 5.14 mi
- Wrexham General Station - 5.64 mi
- Chester Train Station - 5.68 mi
- Buckley Train Station - 5.69 mi
- Hawarden Railway Station - 5.90 mi
- Bache Railway Station - 6.24 mi
- Cheshire Military Museum - 4.80 mi
- Grosvenor Museum - 4.92 mi
- County Borough Museum - 5.76 mi
- Pulford Castle - 292 f
- Dodlestone Castle - 1.57 mi
- Holt Castle - 3.63 mi
- Caergwrle Castle - 4.50 mi
- Chester Castle - 4.76 mi
- Chester Cathedral - 5.23 mi
- Ewloe Castle - 5.53 mi
- Hawarden Castle - 5.71 mi
- Erddig Castle - 6.89 mi
- Eaton (Chester) Golf Club - 3.24 mi
- Chester (Curzon Park) Golf Club - 4.54 mi
- Clays Golf Centre - 4.60 mi
- Wrexham Golf Club - 5.00 mi
- Moss Valley Golf Club - 5.25 mi
- Hawarden Golf Club - 5.49 mi
- Hawarden Golf Club - 5.49 mi
- Aldersey Green Golf Club - 5.65 mi
- Carden Park Golf Club de Vere - 6.27 mi
- Carden Park Golf Course - 6.54 mi
- Chester Castle Agricola Tower and Castle Walls - 4.83 mi
- Roft Motte - 1.87 mi
- Aldford Blobb Hill - 2.80 mi
- Eccleston Mound - 3.55 mi
- Airbus UK FC - 3.86 mi
- Connahs Hey Mound - 4.79 mi
- Dewa Roman Experience - 5.00 mi
- Chester Racecourse - 5.05 mi
- Coddington Mud Hill - 5.27 mi
- Hartsheath - 5.50 mi
- Wrexham Steeple - 5.85 mi
- Truemans Hill - 5.92 mi
- Shocklach Oldcastle - 6.10 mi
- Barton A534 - 6.33 mi
- Padeswood Mound - 6.70 mi
- Cheshire Farm Ice Cream - 7.02 mi
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Grosvenor Pulford Hotel & Spa
Wrexham Road, Chester, Cheshire - England, CH4 9DG, United Kingdom