Clayton Hotel Belfast
22 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS, United Kingdom
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22 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS, United Kingdom
Located in Belfast and with The Belfast Empire Music Hall reachable within a 7-minute walk, Clayton Hotel Belfast City provides concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Guests can use a bar. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a shower. All guest rooms include a closet. A buffet, Full English/Irish or vegetarian breakfast is available at the property. Popular points of interest near Clayton Hotel Belfast City include The Waterfront Hall, Ulster Museum and Customs House Belfast. George Best Belfast City Airport is 3.1 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Heating
  • Fax/photocopying
  • Shared lounge/TV area
  • Wheelchair accessible
  • vending machine
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Wine/champagne
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Food delivery
  • Electronic room key
  • Audible alarm
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Laundry services
  • Lower bathroom sinks available
  • Non-smoking property
  • Restaurant (special diets available)
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Room service available
  • Takeout dining services available
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
we stayed here twice lovely hotel and brilliant staff food was gorgeous definitely be back
nothing
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
Nothing
There is no proper on-site car park, so you have to park quite far from the hotel. The parking costs £19.50 per night, and although they give you a token saying £7 will be deducted, this was not communicated clearly at all. In the end, it means extra cost and extra walking, which was very inconvenient. I had also sent an inquiry about breakfast 3 days before arrival, but received no response. Because of that, I had to book breakfast separately. Ironically, they only replied after I had already returned from the hotel. The room cleanliness was also not up to standard. Another major issue was with the electrics in the room. When we tried to use a hair dryer, all the switches stopped working. When we complained to reception, someone came and told us not to use too many appliances because it would trip the MCB. That is simply not acceptable for a hotel room. Overall, the stay was poorly managed and disappointing.
stayed in April, 2026
Guest Score 5 out of 10
Fair
Breakfast was good & tea time MONDAY 23rd ,& Tuesday 24TH WAS GREAT GOT MAIN COURSE & Desert CHEAPER DEAL "BIRTHDAY" restaurant manager done IT GOOD GUY GOOD FOOD GOOD PEOPLE , GOOD WORKING TEAM *THANKS FROM W CLARKE
Dumped in room. 621 6th floor no view. NO FONE THERE ON MONDAY NIGHT , WEDNESDAY MORNING EARLY FROM 1AM TO 8AM HEATING OR FAN GOING CRAZY LOUD THROUGH WALL IN BATH ROOM ,,,& BEDROOM NO SLEEP NO FONE TO CONTACT ANYBODY DOWN STAIRS ,TOLD THEY BEFORE BREAKFAST NOTHING. WAS DONE ,HOUSE KEEPING LOOKED. FOR FONE AT AFTER9 20 AM OK*CAME BACK 11 ISH NO FONE CHECKED OUT NOTHING DON'E* FOBED OFF *LEFT HOTEL TAXI THANKS FOR NOTHING MY FOLLOWER'S WILL ENJOY THE STORY HOW A PENSIONER TREATED
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The room was spacious, clean and nicely decorated. The bed was very comfortable and we had a lovely view from the 6th floor.
I ordered a pint of beer at the bar for my partner's birthday and the rim of the glass was covered in pink lipstick. My partner didn't want me to complain, so we left and went to another bar.
stayed in March, 2026
Guest Score 7 out of 10
Good
The hotel is clearly in need of renovation, similar to other hotels of this brand. The bathroom design is poor — water from the shower leaks onto the floor, leaving it completely wet. The restaurant ceilings are cracked and look worn out. Considering the very high prices, the overall condition does not match expectations.
Great central location, very convenient for exploring the city. The staff were friendly, welcoming, and helpful throughout the stay. ?
stayed in February, 2026
Guest Score 8 out of 10
Very Good
We never ate in the hotel, but all the staff were very friendly and helpful. Hotel is situated in a great location close to bars and restaurants in the city centre.
Nothing really.
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
The rooms were spacious and the beds were super comfy. Really great location also
TVs were old, skirting board was falling apart, staff barged into our room one morning after repeated yelling to not enter and that we did not want the room serviced. Front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay another night if we wanted to which didn’t make any sense. Hotel is lovely but I’d just keep to yourself as the staff aren’t the friendliest
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location is great
Beds not as big as other hotels I have stayed in.
stayed in January, 2026
Guest Score 5 out of 10
Fair
I like the location l, only a 5 minute walk to City Hall.
I didn’t like that the window in my room didn’t close fully allowing a lot of road noise in.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Close to where I wanted to be
The use the screen to check in didn’t seem very personal… like interacting with the front desk if I have questions when I check in… I guess that screen would good for off hours when it’s hard to staff
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Room and breakfast were really nice...
No complaints
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Staff very friendly
The bathroom was like a shower room very dated and mould round sink but clean large pink stain on bedroom floor room 633
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location and staff
Nothing really
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Proximity to city centre
N/a
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
The hotel is fine - reasonably clean and comfortable. Well located, very reasonable parking. The breakfast is nice. Staff are really lovely.
Bit noisy at night with people coming back late. Quite spartan - as a four star hotel I would expect robes, slippers and shower cap etc in the room and maybe a coffee pod machine.
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Ground floor looked very well, Bar staff were very pleasant! Good location
For £176 the room was very basic! Room was a bit dated compared to the ground floor clearly were they spent money, telephone in the room had half of the numbers missing! Found parts of someone's hairdryer in the room presuming whoever was in the room before, the door of the room which was 401 was so thin anyone outside u could hear them clearly and I would say they could hear myself clearly too.. its that thin I would question if it's a fire door? ... not sure if I would return
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
It was nice and the breakfast was really good
Parking space
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
we stayed in the exquisite king room on Friday for one night ,upon arrival we where greeted and checked in straight away, the man at reception was the most helpful telling us everything we should know about our stay , we felt the staff went above and beyond for everyone will definitely be back
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great location, room size, great experience
Nothing
stayed in November, 2025
Guest Score 5 out of 10
Fair
Location
It was worn and dirty, the bathrooms look like student accommodation toilets - lots of "landlord specials" with paint and bad caulking to cover bad work. Not acceptable for a 4 star hotel. Fortunately, the staff listened to our complaints and gave us a refund. That is the only reason we'd give it 5/10 instead of a lower rating. You're a 4 star hotel in the heart of Belfast. Have some pride.
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Area information

    Airports Show all on map »

    • Belfast City Airport - 2.88 mi
    • Aldergrove Intl Airport - 12.45 mi

    Museums

      Art Galleries Show all on map »
      • Ormeau Baths Gallery - 0.20 mi
      • Tom Caldwell Galleries - 0.29 mi
      • The Fenderesky Gallery - 0.42 mi
      • Royal Ulster Rifles Museum - 0.62 mi
      • Crescent Arts Centre - 0.65 mi

    Transport

      Train stations Show all on map »
      • Great Victoria Street Railway Station - 0.25 mi
      • Botanic Railway Station - 0.27 mi
      • Belfast Central Railway Station - 0.58 mi

    Hospitals

      Hospitals Show all on map »
      • City Hospital Railway Station - 0.44 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Botanic Gardens Park - 0.67 mi
      • Botanic Gardens Belfast - 0.68 mi

    Services

      Spas Show all on map »
      • Arena Health and Fitness Club - 0.88 mi

    Other attractions

      Theatres Show all on map »
      • Group Theatre - 528 f
      • Ulster Hall - 947 f
      • Queens Film Theatre Belfast - 0.49 mi
      • Waterfront Hall Belfast - 0.51 mi
      • The Waterfront Hall - 0.52 mi
      Historical Buildings Show all on map »
      • Grand Opera House - 685 f
      • St. Malachys Church - 1,011 f
      • Scottish Provident Institution - 0.26 mi
      • City Hall - 0.36 mi
      • The Tropical Ravine House - 0.68 mi
      • Sinclair Seamens Presbyterian Church - 0.71 mi
      • Customs House Belfast - 0.72 mi
      • St. Annes Cathedral Belfast - 0.76 mi
      • St. Josephs Catholic Church - 0.93 mi
      • Harbour Office - 0.95 mi
      Famous Streets Show all on map »
      • Belfast Great Victoria Street - 0.23 mi
      Monuments and Landmarks Show all on map »
      • Europa Hotel - 0.29 mi
      • Thomas Thompson Memorial Fountain - 0.35 mi
      • Royal Belfast Academical Institution - 0.36 mi
      • Linen Hall Library - 0.36 mi
      • Cornmarket - 0.47 mi
      • Transport House - 0.61 mi
      • Albert Memorial Clock Tower - 0.64 mi
      • Belfast Public Library - 0.69 mi
      • Lagan Weir and Lookout - 0.79 mi
      Colleges and Universities Show all on map »
      • Queens University Belfast - 0.43 mi
      • Queen's University of Belfast - 0.56 mi
      • Queen's University - 0.65 mi
      Shopping Center Show all on map »
      • Victoria Square Shopping Centre - 0.48 mi
      Things to do Show all on map »
      • St. Georges Market - 0.53 mi
      • Irish Tourist Office - 0.54 mi
      • Belfast Telegraph Newspapers Printing Tour - 0.69 mi
      Other Show all on map »
      • Belfast City Hall - 0.30 mi
      • Ulster Historical Foundation - 0.35 mi
      • Crumlin Road Gaol Belfast - 0.37 mi
      • Crumlin Road Gaol(jail) - 0.37 mi
      • Belfast Welcome Centre - 0.44 mi
      • Belfast Islamic Centre - 0.79 mi

Clayton Hotel Belfast

22 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS, United Kingdom