Citybase Serviced Apartments
38 Alfred St 100 Bass Buildings, Belfast, Northern Ireland, BT2 8EA, United Kingdom
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38 Alfred St 100 Bass Buildings, Belfast, Northern Ireland, BT2 8EA, United Kingdom
Situated in Belfast, just a 6-minute walk from The Waterfront Hall, CityBase Serviced Apartments features accommodation with free WiFi. The property has garden views, plus is 900 metres from The Belfast Empire Music Hall.The apartment includes a kitchen with an oven and a microwave, as well as a kettle. Private parking is available at the apartment.SSE Arena is 1.3 km from CityBase Serviced Apartments, while Titanic Belfast is 2.4 km from the property. George Best Belfast City Airport is 4 km away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • No Smoking Rooms/Facilities
  • Golf Course
  • Parking
  • Terrace
  • Elevator
  • Internet services
  • Non-smoking throughout
  • Breakfast in the room
  • Heating
  • WiFi
  • On-site parking
  • Private parking
  • WiFi everywhere
  • Secured parking
  • WiFi available in all areas
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stayed in November, 2019
Guest Score 10 out of 10
Exceptional
stayed in November, 2019
Guest Score 4 out of 10
Disappointing
We liked the location
The property was very run down, the sofa was propropped up on a box, the other sofa you couldn’t sit on as the springs had gone. The bathroom in the bedroom the toilet was broken and the sink had a massive chunk missing out of it. We couldn’t use the cooker as the dials were Missing and the top hob was completely burnt!
stayed in November, 2019
Guest Score 3.8 out of 10
Poor
Location to the city was perfect.
Apartment hadn't been cleaned. Crumbs and hair over the bedding, dust at least a week thick on furniture, hair clips and food crumbs on floor. . No toilet rolls, no trays to cook on, no knives for food prep. Kitchen sink was stinking, massive piece missing out of master bedrooms onsuite sink, both toilet lids cracked, one side of sofa being held up with two books. One cushion on the sofa was all cracked and you could feel the springs coming through. Only BBC iplayer and Netflix (u need to have an account yourself though) on the TV, but internet is so bad you could only watching 10mins at a time before it crashed. Pictures on booking must be a good couple of years old. Cleaners sent back in the first afternoon but still food debris left. Took 6 hrs to get hold of someone, told messages hadn't been received and had just come through when I rang. Told I could get a 50% refund that evening if I wanted to stay there. Didnt want the hassle of moving, so cleaned the apartment myself and put one of the quilts on the sofa to try it a little more comfortable. Took until 11am friday and me stating I wasnt handing over the keys before the refund was paid (I was made to feel like the bad guy for doing this).
stayed in November, 2019
Guest Score 10 out of 10
Exceptional
stayed in October, 2019
Guest Score 8.8 out of 10
Excellent
stayed in October, 2019
Guest Score 4.6 out of 10
Disappointing
Bedding seemed clean and location was good.
We were also scheduled to check in from 14:00 but didn’t arrive until 16:40. However, we were left waiting outside with no access as the keys were not in the coded lock box and contact number going to voicemail! After waiting we did see someone leave who left our keys in the lock box. Although the bedding seemed clean, nothing else in the apartment was. The property was also falling apart with the large window in the lounge almost coming off in your hand!
stayed in September, 2019
Guest Score 5.8 out of 10
Okay
Good location. All the necessities.
The apartment was mostly clean but there was some hair in the shower and some pillowcases weren't on the pillows and all lamps were unplugged when we arrived. There was also something broken in just about every room (toilet seats, basins, doors missing/broken/punched in) and the TV wasn't connected to an aerial or anything. This left the place feeling incomplete and untidy. The kitchen we also only half equiped with simple things like a baking try and knives missing. Check in was also a nightmare as the lock box for the key was the same as about 10 others with nothing to identify the right box. The whole apartment building felt a bit unsafe and old and grimey.
stayed in September, 2019
Guest Score 9.2 out of 10
Wonderful
Excellent location
Toilet seats cracked. Couches worn. Decor bit tired
stayed in September, 2019
Guest Score 6.3 out of 10
Pleasant
Location
There was a huge chunk out of one of the sinks, a hole in the bath, both toilet seat lids were broken, even the bin was damaged. The kettle had mould in it (thankfully we found a clean one), all the pots and pans were disgusting, as was the cutlery drawer, and the shower wasn’t clean. One of the beds was very noisy. There was damage to the walls and even some holes (3) One of the sofas was held up by books!! The TV only works if you use Netflix. All the reasons we booked an apartment over a hotel wasn’t worth it! We didn’t even have cleaning supplies until the last day we were there - when someone came into the flat when we were out without telling us they would!
stayed in August, 2019
Guest Score 9.2 out of 10
Wonderful
Central location. Clean & quiet. 2 bathrooms.
Crack in toilet seat in one bathroom Could have done with an extra set of keys
stayed in August, 2019
Guest Score 5.4 out of 10
Fair
not too much- Radiators to dry clothes was handy as dryer was not much use and took too long, location was ok and pretty central but still a bit of a walk to main shopping and eatery streets , not suitable for an elderly person- ok for younger groups
Avoid- very budget despite its highly score!! ?? Felt like student / benefit welfare accommodation and need lots of repairs and TLC to make it suitable for renting to holiday people!! Noisy and strong smells from food cooking in other apartment. Couch leg broken and had books under it (just buy a new one please- you get enough money from rentals to cover this!!) Not enough hot water !! That was unbelievable after travelling all day ..Two bathrooms and after one quick shower , the second person had no hot water ! Found hot water controller in second bedroom cupboard and it was turned down to minimum and turned off!! Had to turn temp up and ended up having to wait until morning for hot water again.. En-suite bathroom sink plug was stuck so couldn’t be lifted so water couldn’t drain away so made sink unusable - needs urgent attention as this has been complained about before! Also no cupboard door (broken off) in main bedroom which degrades the room enormously! Had to ring for more towels, toiletries and a pillow case for a forgotten pillowcase- no conditioner, facecloths , or bath mats so messy dangerous wet floors after shower. Fridge wasn’t turned on when we arrived and we didn’t realise until next day when we found milk all warm! Eventually found the switch to turn it on! Lounge window was dodgy and we were afraid to re open after we managed to close it. Internet was crap. smart TV was rubbish and kept buffering - couldn’t use at all. Internet stoped works randomly and always after midnight! I was working while there In NZ time zone and needed internet but couldn’t work as internet mysteriously stopped working at midnight the two night we were there.. very frustrating- Lastly only got one set of keys but two guest so we had to alway go out together which was annoying ! Very disappointing stay
stayed in July, 2019
Guest Score 10 out of 10
Exceptional
Beds were super comfy
We had a slight issue trying to close the window in the living area
stayed in July, 2019
Guest Score 10 out of 10
Exceptional
location was excellent, and size and cleanliness was great.
nothing
stayed in July, 2019
Guest Score 6.3 out of 10
Pleasant
Closeness to everything bigger bed was very comfy,
That it needed few repairs, Tried to call owner as soon as arrived, left vmails, haven't heard back since
stayed in June, 2019
Guest Score 3.8 out of 10
Poor
Location to city centre is about the only plus
Broken fridge door, window frame coming away from wall of flat and couldn't be closed/dangerous. Plug in bathroom stuck so had dirty water in it for 5 days. Sofa propped up on books as missing a leg and general cleanliness was poor, also a smell. Of damp in the ensuite bedroom. Complained to management who assured me things would be resolved and after 5 days still didn't bother to send someone out. Tried calling them several times but noone was answering. Have now taken my complaints to booking.com as its a shocking service for £607!!
stayed in June, 2019
Guest Score 6.7 out of 10
Pleasant
Location
Couch was and TV aerial was broken, felt like student accommodation however had good location and was clean, ideal for a base, place to sleep and wash
stayed in June, 2019
Guest Score 7.1 out of 10
Good
Location was fantastic. Good size for what we required.
One of the beds was very uncomfortable. One of the shower controls needed fixing. The sofas were very uncomfortable and one was propped up with books. The window frame needs attention. No oven trays. No welcome pack provided as detailed in the description. No TV channels apart from Netflix. Reported issues when we were there. Dealt with extra toiletries and communication quickly.
stayed in May, 2019
Guest Score 8.3 out of 10
Very Good
The apartment was clean, spacious and had everything we needed, the location was excellent and the communication with the hosts was really good.
It was quite basic and the sofa was missing feet so was propped up with books. The shower taps in the ensuite were broken and wouldn't turn down so the water was scalding hot, luckily the shower in the main bathroom was fine.
stayed in May, 2019
Guest Score 5.8 out of 10
Okay
Not very clean, hot water was boiling and shower temp knob was broken
stayed in May, 2019
Guest Score 5.8 out of 10
Okay
location
Television was only available via internet.Wi Fi speed was so slow 5 minutes of T V time took 15 mins to watch.There was no place to hang clothes in one bedroom the other bedroom had a few hangers in a cupboard with no doors The heat control on the.en suite shower didn't work and the water was scorching hot,this has been mentioned in previous reports.There was no welcome pack only a few things left by previous guests.The fridge/freeer was turned off when we arrivedThe couch in the living room was supported on books and bricks.The quilt covers in both bedrooms were ripped and threadbare.
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Area information

    Airports Show all on map »

    • Belfast City Airport - 2.66 mi
    • Aldergrove Intl Airport - 12.46 mi

    Museums

      Art Galleries Show all on map »
      • Ormeau Baths Gallery - 0.26 mi
      • Royal Ulster Rifles Museum - 0.36 mi
      • Tom Caldwell Galleries - 0.55 mi
      • The Fenderesky Gallery - 0.62 mi

    Transport

      Train stations Show all on map »
      • Great Victoria Street Railway Station - 0.34 mi
      • Belfast Central Railway Station - 0.42 mi
      • Botanic Railway Station - 0.53 mi

    Services

      Spas Show all on map »
      • Arena Health and Fitness Club - 0.63 mi

    Hospitals

      Hospitals Show all on map »
      • City Hospital Railway Station - 0.68 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Linen Hall Library - 635 f
      • Thomas Thompson Memorial Fountain - 720 f
      • Cornmarket - 0.22 mi
      • Europa Hotel - 0.26 mi
      • Royal Belfast Academical Institution - 0.28 mi
      • Transport House - 0.34 mi
      • Albert Memorial Clock Tower - 0.38 mi
      • Belfast Public Library - 0.47 mi
      • Lagan Weir and Lookout - 0.52 mi
      Historical Buildings Show all on map »
      • City Hall - 635 f
      • St. Malachys Church - 650 f
      • Scottish Provident Institution - 655 f
      • Grand Opera House - 0.36 mi
      • Sinclair Seamens Presbyterian Church - 0.44 mi
      • Customs House Belfast - 0.45 mi
      • St. Annes Cathedral Belfast - 0.52 mi
      • St. Josephs Catholic Church - 0.67 mi
      • Harbour Office - 0.68 mi
      Theatres Show all on map »
      • Ulster Hall - 748 f
      • Group Theatre - 988 f
      • The Waterfront Hall - 0.32 mi
      • Waterfront Hall Belfast - 0.33 mi
      • Queens Film Theatre Belfast - 0.75 mi
      Shopping Center Show all on map »
      • Victoria Square Shopping Centre - 0.21 mi
      Things to do Show all on map »
      • St. Georges Market - 0.29 mi
      • Irish Tourist Office - 0.40 mi
      • Belfast Telegraph Newspapers Printing Tour - 0.47 mi
      Famous Streets Show all on map »
      • Belfast Great Victoria Street - 0.33 mi
      Colleges and Universities Show all on map »
      • Queens University Belfast - 0.69 mi
      • Queen's University of Belfast - 0.82 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Odyssey Arena - 0.76 mi
      National Parks Show all on map »
      • Cave Hill Country Park - 0.90 mi
      Other Show all on map »
      • Belfast City Hall - 515 f
      • Belfast Welcome Centre - 0.22 mi
      • Crumlin Road Gaol Belfast - 0.22 mi
      • Crumlin Road Gaol(jail) - 0.22 mi
      • Ulster Historical Foundation - 0.27 mi
      • Harbour Office Belfast - 0.68 mi
      • The Odyssey Belfast - 0.73 mi
      • W5 Interactive Discovery Centre - 0.76 mi
      • Belfast Ice Rink - 0.79 mi

Citybase Serviced Apartments

38 Alfred St 100 Bass Buildings, Belfast, Northern Ireland, BT2 8EA, United Kingdom