Sofitel Shahd Al Madinah
P.o. Box 25517 Building No# 2943 King Fahad Road Central Area Al Madinah, Al Madinah, Al Madinah, 21452, Saudi Arabia
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1 Room With 2 Adults Change Search
Room
Room
Address
P.o. Box 25517 Building No# 2943 King Fahad Road Central Area Al Madinah, Al Madinah, Al Madinah, 21452, Saudi Arabia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Shoeshine
- bathrobes
- Library
- Private check-in/check-out
- Wheelchair accessible
- mini bar
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Arabic
- French
- German
- Hindi
- Indonesian
- Malay
- Turkish
- Filipino
- Nepali
- Tamil
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- gift/souvenir shop
- taxi service
- Shops on site
- Linens
- Air Purifier
- Carpeting
- Sewing Kit
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Trash cans
- Socket near the bed
- Window
- Tile/marble flooring
- Kids facilities
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Clothes drying rack
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Nagla (Couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Facilities
The shower for the toilet was very heavy and has leakage
Wael (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Staff
Ryan (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Location
Check in takes time
Shadida (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Location, room, service, F&B excellent spread for sahur
Lifts could improve
Faisal (Group Traveler)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Excellent location, clean rooms, and friendly staff.
Elevators were crowded at peak times.
Ejaz (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Breakfast was amazing and location can’t be better.
Khulud (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The staff is amazing, they are very helpful and welcoming. They upgraded our room, and Abdullah Alharbi supported us with the checkout time, which allowed us to pray in the Haram. Many thanks to everyone.
Nothing
Buti a. s. (Solo Traveler)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Excellent
faozia (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Close to alharam
The suite was overall acceptable; however, I was not satisfied with the furniture layout, as one bedroom was located inside while the other was positioned separately outside, which made the arrangement feel inconvenient.
The food was good and enjoyable.
Abylay (Family with young children)
stayed in February, 2026
Guest Score 3 out of 10
Poor
Room cleaning staff very friendly and helpful
When you stay in room you can hear everything in corridors and nearby rooms as walls and doors are not very good. Could not sleep as you could hear everything. Also, toilets are old and very bad smell as I think they are not cleaning drainage. Arabesque restaurant staff not friendly and normal burger takes 40 minutes to cook they told.
Heba (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything
Nothing
Ola (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Very clean polite staff. Everyone went of their way to help Mr Ahmed Elkeshat( I think this is the correct spelling ) especially helpful. I was a one adult and couldn’t customize a one bed only room he upgraded me to suite for more “”room “” despite still having 2 beds Also I was traveling late next day he arranged for late checkput( w a somewhat reasonable ) price so I could still use the room go to prayers before my flight.
Also there was another reception employee the next day sorry I couldn’t remember the name and Ms Dara the manger on duty . Thank you Also all the housekeeping staff thank u
Ameera (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Best hospitality
No thing
mariam (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The staff we amazing , kind and extremely welcoming.
Zuhour I. (Group Traveler)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Excellent location , clean , comfy
Reception area and check in was bad
Wafa (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Receptionist are so welcoming, hotel has a very good location.
Long waiting for lifts!
Abdullah (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
I stayed at this hotel with my family, and we were truly impressed by the exceptional level of service. In particular, Ms. Sidra Sabr and Ms. Sarah Al-Harbi demonstrated outstanding professionalism, courtesy, and genuine care. Their elegant manner and dedication to service made our stay a memorable one and left a lasting impression on us. This experience will certainly remain fixed in our memory. I sincerely thank the hotel management for such an excellent team and highly recommend this hotel, especially for its proximity to Al-Masjid an-Nabawi and the quality of service provided.
Mehroj (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
All the best—perfect location, bright and very clean rooms. I’ve stayed here several times already and enjoy it every single time
No comment, all is at the best.
Mariam (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
The length of the room.
Does not respond to the standards of a Sofitel. Kitchen was not working
Dr B. (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
An excellent property very close to the mosque gates. Will maintained with an excellent furniture condition. It is my only distension there.
The stairs to the elevator, very dangerous
Thank you for your information!
Area information
- Prince Mohammed Airport - 8.13 mi
- Hejaj Al Bar Train Station - 4.04 mi
- Al Noor Mall - 1.92 mi
- Madina Mall - 2.05 mi
- Al Rashid Mega Mall - 2.62 mi
- Sayed Al Shuhadaa Field - 2.20 mi
- Prince Mohammed Al Saud Stadium - 4.33 mi
- Jabal Ahad Garden Park - 2.24 mi
- Al Hukeer Lowna Park - 3.48 mi
- Al Qadi Garden Park - 7.85 mi
- Taibah University - 4.12 mi
- The Prophet's Mosque - 0.26 mi
- King Fahad Garden - 3.74 mi
- Knowledge Economic City - 3.83 mi
- Al Nakheel Play Land - 4.05 mi
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Sofitel Shahd Al Madinah
P.o. Box 25517 Building No# 2943 King Fahad Road Central Area Al Madinah, Al Madinah, Al Madinah, 21452, Saudi Arabia