Sofitel Shahd Al Madinah
P.o. Box 25517 Building No# 2943 King Fahad Road Central Area Al Madinah, Al Madinah, Al Madinah, 21452, Saudi Arabia
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
P.o. Box 25517 Building No# 2943 King Fahad Road Central Area Al Madinah, Al Madinah, Al Madinah, 21452, Saudi Arabia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Shoeshine
- bathrobes
- Library
- Private check-in/check-out
- Wheelchair accessible
- mini bar
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Arabic
- French
- German
- Hindi
- Indonesian
- Malay
- Turkish
- Filipino
- Nepali
- Tamil
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- gift/souvenir shop
- taxi service
- Shops on site
- Linens
- Air Purifier
- Carpeting
- Sewing Kit
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Trash cans
- Socket near the bed
- Window
- Tile/marble flooring
- Kids facilities
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Clothes drying rack
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Muhammad A. (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Follow up by the team. Really professional attitude.
Nothing. One thing bit pricy but quality and location is excellent.
Hamdan (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Location was perfect and closet to the mosque; room was comfortable and breakfast was good but could be better curated.
No complains on location or room but breakfast can be better ; have less European options and offer authentic arabic experience and expand non European options
Ali (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Location
Ali (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Excellent location. Friendly staff.
Ali (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Excellent location. Friendly and helpful staff.
Sazaie (Group Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Good
No
ABDULAZIZ (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location and the very nice staff
Food is good
Mana (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Every thing
Every thing
Mona (Solo Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Staff hospitality and respond to your needs
Nothing
Kholoud (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Everything about this hotel is exceptional!
The staff are super awesome, they will go above and beyond just to meet your needs.
I had an urgent meeting and they lent me an I Pad!
I didn’t like initially my room and they accommodated my request and moved me to a more spacious one, all my special breakfast buffet requests were met, and the customer relation and deputy manager staff were super great.
Special thanks to Mr.Ahmad Qashqary, Ms.Nema Furati, Ms.Zainab Darubari, Ms.Raha Hindi, Mr.Kareem Saber and all the staff whom i wasn’t able to get their names and were super helpful.
This hotel will be definitely my no. 1 choice for my next Madina visit ♥️
Nothing
Dr. N. (Group Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
I had an excellent stay at this hotel. The property was very clean, nice smell and the staff were extremely polite, well-trained, and attentive to guest needs. The food quality and overall hospitality were excellent throughout my stay.
Additionally, the hotel provided complimentary amenities including a fruit basket and a selection of drinks such as water, juice, and soft drinks for all rooms, which was highly appreciated.
Overall, it was a very pleasant and comfortable experience, and I would highly recommend this hotel for its excellent service and hospitality.
There was a slight delay during check-in, as the room was not ready at 4:00 PM; however, the staff — Raha Hendi and Zainab — handled the situation professionally. One staff member stood out for her exceptional service and care, kindly arranging for dates and Arabic coffee to be delivered to my room, which was a very thoughtful and appreciated gesture.
Hasan (Couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Very close the holy mosque . Clean and accessible, nearby various stores and shops.
Hotel staff were very friendly and helpful especially Zainab and Ghadeer Both employees demonstrate a "guest-first" mindset and represent the hotel’s brand with total professionalism. They are highly recommended for recognition.
Pricing.
Al-Nuwaif (Group Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Every thing was super
Clean, quiet, and the room is comfortable
Issa (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Location - very clean - exceptional room service
Nothing
Hesham (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Near the mosque
Mohammed (Solo Traveler)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Nurah she very kind I wish her best thank your nurah
Clean
Sakina (Couple)
stayed in April, 2026
Guest Score 3 out of 10
Poor
The staff were courteous and highly accommodating. While the service was somewhat slow, the overall experience remained positive.
We were very disappointed with our experience. The property did not match the images presented online, which felt misleading. Additionally, the pricing was disproportionately high for what was offered—the hotel appeared outdated, with worn fixtures such as damaged cabinets and an uncomfortable bed.
Muhammad U. (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything at Sofitel was excellent. Breakfast was awesome, room size and facilities were out class, and location was superb. Staff was very helpful and polite. Overall experience was 10/10.
Nothing.
Abdulrahman (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The overall staff hospitality and support
Everyone was extremely welcoming and supportive to the utmost levels
I would highly commend and appreciate Ms. Sara alharbi that was extremely supportive and helped us on our stay.
Nothing in particular
Fahad (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Location - Cleanliness - Comfort
Nothing
Thank you for your information!
Area information
- Prince Mohammed Airport - 8.13 mi
- Hejaj Al Bar Train Station - 4.04 mi
- Al Noor Mall - 1.92 mi
- Madina Mall - 2.05 mi
- Al Rashid Mega Mall - 2.62 mi
- Sayed Al Shuhadaa Field - 2.20 mi
- Prince Mohammed Al Saud Stadium - 4.33 mi
- Jabal Ahad Garden Park - 2.24 mi
- Al Hukeer Lowna Park - 3.48 mi
- Al Qadi Garden Park - 7.85 mi
- Taibah University - 4.12 mi
- The Prophet's Mosque - 0.26 mi
- King Fahad Garden - 3.74 mi
- Knowledge Economic City - 3.83 mi
- Al Nakheel Play Land - 4.05 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Other attractions
Shopping Center Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
National Parks Show all on map »
Colleges and Universities Show all on map »
Other Show all on map »
Sofitel Shahd Al Madinah
P.o. Box 25517 Building No# 2943 King Fahad Road Central Area Al Madinah, Al Madinah, Al Madinah, 21452, Saudi Arabia