Al Hayah Golden Hotel
Central West Area Al Zubair Ibn Alawam Street, Al Madinah, Al Madinah, 55555, Saudi Arabia
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1 Room With 2 Adults Change Search
Room
Room
Address
Central West Area Al Zubair Ibn Alawam Street, Al Madinah, Al Madinah, 55555, Saudi Arabia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Elevator
- Fax/photocopying
- On-site parking
- 24-hour security
- Free Wi-Fi
- Massage services
- Daily Housekeeping
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- CCTV security in common areas
- Daily disinfection
- Non-smoking property
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Allergy-free rooms available
- Takeout dining services available
- Indoor parking (charges may apply)
Airports Show all on map »
- Prince Mohammed Airport - 8.59 mi
Click here to leave your opinion >>
Fouaz (Group Traveler)
stayed in February, 2026
Guest Score 2 out of 10
Poor
The only thing good was the location, very close to masjid Al Nabawe!!
My family and I had the worst experience, I don’t know where to start. LETS JUST SAY AWFUL ALL AROUND FROM STAFF, MANAGER, TO DIRTY ROOM!! I must say the cleaning crew did their best to accommodate after we complained but the damage had been done!! I don’t know if other rooms are clean but what they gave us was very bad!!! I have videos but because the cleaning crew did their best I won’t share.
Saudi (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Receptionist was so cool and friendly ?
Very helpful thanks ?
Nothing
Nakaddu (Couple)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Location
Customer service was terrible
Moustafa (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location
Khan (Group Traveler)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Nothing
The hotel took 600 riyals for 1 day. We were given hotel at 5pm and were told to leave by 12pm in the morning. There were females at the reception who were not interested in communicating with there guest, rather all 3 of them were busy using there iphones. The bed sheet looked used and the bathroom was all watery and the water was constantly leaking from the bathroom seat. Also the amenities were of really low quality. The only good thing was the guy in the parking, who was really nice and well mannered
Alwan (Family with young children)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Location.
Not clean at all,,, people eating around in corridors!!! No cleaning ir towel’s service until you asking for. With this price breakfast has to be included.
Mujahid (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Superb location very nice and good ambience
House keeping slow and need to be improved
Hamza (Family with young children)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
The overall hotel is average, room is average, location of the hotel is best because the mosque is 1 minute walk from the hotel.
Most of the time staff is not present at the reception. There was only 1 Egyptian staff member which was very cooperative but he was over burden, and the other Saudi female staff at reception is not interested to work anything. Kindly be aware that parking is an issue, they do not give parking permit and always complain that parking is full.
Syed (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location to Haram
Very high prices and lesser quality room, facilities, small beds. First night they shifted forcefully to another hotel
Mohamed (Family with young children)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
The only positive thing about this hotel is its close proximity to the Haram.
I had a very unpleasant experience at Hayah Golden Hotel in Madinah, and unfortunately I cannot recommend it.
.The rooms are extremely small, especially for 4 beds, making it very uncomfortable to move around.
• The carpet was dirty even after the room was supposedly cleaned.
• There was no breakfast offered to us, while other groups (specifically from Turkey and Indonesia) were given breakfast, which felt unfair and discriminatory.
• The bathroom is old, dirty, and clearly not renovated for a long time.
• We waited for a bell boy for nearly an hour. No one came, and I was forced to carry 12 pieces of luggage by myself down to the ground level.
• The front desk staff were unfriendly and unhelpful. When we asked for assistance, we were met with poor attitude and no real support.
Lawand (Family with young children)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Only the location nothing else about this hotel is good except the staff and the location
Cleanness , Chaos, elevator …
Taher (Group Traveler)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Very dirty
Dirty
Taher (Group Traveler)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Dirty
Dirty
Junaid (Family with young children)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Reception lady is rude and not working at all. All communication and check in and checked out managed by the bell boy
Reception staff, check in and checked out
Ahmed I. (Group Traveler)
stayed in December, 2025
Guest Score 5 out of 10
Fair
Location
Smelly rooms
Muhammad A. (Family with young children)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Location
Receptionist was slow and rude. In 4 bed rooms only 3 beds were installed. But they managed a small bed and installed in the room.
Mohamed (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
The place is ultimately very good, so close from ALHARAM.
check in was very fast.
Checkout was no one on the reception and I wait till the office boy come and receive the key.
Parking was amazing.
The annoying of some guests outside the room.
The stuff (housekeeping) not left any way to clean the toilet with.
Response of the staff (housekeeping) was delayed and not pleasant.
Beds was not comfortable
MoizUddixszzn (Solo Traveler)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Access to haram
No breakfast
Nasar (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The staff and the facilities are very excellent, Specially Mr. Mahmoud the manager of the hotel is very respectful and helping nature person. The hotel is well maintained and very clean and hygiene.
There is nothing to say about it. The hotel is amazing and the staff are excellent.
hassan (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Cooperative staff
Before reaching to hotel no phone calls response given
Thank you for your information!
Area information
- Prince Mohammed Airport - 8.59 mi
- Hejaj Al Bar Train Station - 3.63 mi
- Madina Mall - 1.65 mi
- Al Noor Mall - 1.92 mi
- Al Rashid Mega Mall - 3.10 mi
- Sayed Al Shuhadaa Field - 2.44 mi
- Prince Mohammed Al Saud Stadium - 3.87 mi
- Jabal Ahad Garden Park - 2.65 mi
- Al Hukeer Lowna Park - 3.10 mi
- Al Qadi Garden Park - 7.37 mi
- Taibah University - 3.78 mi
- The Prophet's Mosque - 0.38 mi
- King Fahad Garden - 3.53 mi
- Al Nakheel Play Land - 3.83 mi
- Knowledge Economic City - 4.29 mi
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Al Hayah Golden Hotel
Central West Area Al Zubair Ibn Alawam Street, Al Madinah, Al Madinah, 55555, Saudi Arabia