Musanto Hotel
Avenue De La Production, Gisenyi, Rwanda
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
Avenue De La Production, Gisenyi, Rwanda
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Airport Shuttle
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Water sports
- BBQ facilities
- Trouser press
- Fishing
- Billiards
- Canoeing
- Hiking
- Packed lunches
- Cycling
- Fax/photocopying
- Snack bar
- Shared lounge/TV area
- Beachfront
- Evening entertainment
- On-site parking
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Live entertainment
- Picnic Area
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Outdoor furniture
- Bike tours
- Key access
- Smoke alarms
- Fire extinguishers
- Grocery delivery
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Tour services
- Visual aids Braille/Tactile signs
- Accessible toilet
- Bicycle rental (charges may apply)
- Kid-friendly dining


















































Click here to leave your opinion >>
Ingabire (Solo Traveler)
stayed in October, 2023
Guest Score 7 out of 10
Good
Breakfast was not bad
Water in shower was supposed to be warm but it was cold
Manfred (Traveling as Couple)
stayed in September, 2023
Guest Score 4 out of 10
Disappointing
Location
Good interne
The description in booking did not fit. No coffee maker. The rooms need repair/refurbish
Nzanywayingoma (Family with Young Children)
stayed in September, 2023
Guest Score 2 out of 10
Poor
I like nothing from this hotel.
Bad customer care. The manager was alogant. I will not book this hotel again.
Mimi ()
stayed in August, 2023
Guest Score 8 out of 10
Very Good
Khalide (Business Traveler)
stayed in August, 2023
Guest Score 8 out of 10
Very Good
Location, cleanliness, comfort and value for money is good. Hot water is available, no air conditioned. Quiet place, option for rooms with balcony
Only 2 TV channels and in French.
Moni (Business Traveler)
stayed in August, 2023
Guest Score 8 out of 10
Very Good
Eddie (Traveling as Couple)
stayed in August, 2023
Guest Score 7 out of 10
Good
Location was near to the beach
The guy we checked in wasnt service minded. Paying by card was a problem. Paying with dollars was a problem. And didnt share breakfast wishes with colleagues.
Ganesh (Solo Traveler)
stayed in July, 2023
Guest Score 6 out of 10
Pleasant
Charley (Solo Traveler)
stayed in June, 2023
Guest Score 9 out of 10
Wonderful
Great staff.
Great location
Nice hotel
Very slow to get food from restaurant
And a very limited variety for a vegetarian
Petros (Solo Traveler)
stayed in June, 2023
Guest Score 7 out of 10
Good
The hotel was good for the price paid
The hotel needs some renovation
Darren (Solo Traveler)
stayed in May, 2023
Guest Score 6 out of 10
Pleasant
Unfortunately, nothing positive to recommend here.
The Musanto hotel is an old, rundown hotel - maybe a 1-star property.
Rooms lack fan or AC and the windows face directly onto communal walkways - like a motel. The only way to have privacy is to close the curtains and windows. hardly ideal.
The bathrooms are horrible.
I looked at the appalling breakfast and decided to eat at a nearby cafe. Really horrible!
Carlos (Solo Traveler)
stayed in April, 2023
Guest Score 8 out of 10
Very Good
The staff is very helpful and attentive. The breakfast is very good. The bed very comfortable. The location is good because it is in front of the lake, less than 150 meters from 3 restaurants and a disco.
The first time I stayed, I didn't like the bathroom. The shower was installed for someone less than 1.60 meters tall. And they never leave the plug for the bathtub in the room.
Carlos (Solo Traveler)
stayed in April, 2023
Guest Score 8 out of 10
Very Good
Getrude (Family with Young Children)
stayed in April, 2023
Guest Score 6 out of 10
Pleasant
Hotel very clean. Staff excellent. Hotel close to the Lake and town. Food is good.
A small TV. Channels only changed at the reception. Every guest seeing the same channel whether one likes it or not. Bathroom - no lotion, shampoo, toothpaste and scrubs.
Penny ()
stayed in April, 2023
Guest Score 9 out of 10
Wonderful
Everyone at the hotel was so nice and helpful. They gave us suggestions on things to do and and helped with arrangements. The food was very good and the grounds were beautiful.
The water was a bit iffy. Sometimes it was nice but others the temperature was cold and the pressure not good.
Thierry (Solo Traveler)
stayed in March, 2023
Guest Score 7 out of 10
Good
Location
Maëlle (Solo Traveler)
stayed in March, 2023
Guest Score 7 out of 10
Good
It was a nice stay, it is easy to go around from the hotel. And the hotel has a nice garden. The manager is really nice and helpful.
No lamp next to the bed. It would have be nice to have a towel for the hands and in the bathroom next to the shower as there was water everywhere on the floor without it. A curtain for the window in the bathroom would be also a good idea. The breafast was nice and all, especially in the garden : however, it would be great to do not have your plate taken away as soon as you finishing it, or barely finishing it :)
Ken (Traveling as Couple)
stayed in February, 2023
Guest Score 8 out of 10
Very Good
Good location and friendly staff
its ok
Mike ()
stayed in February, 2023
Guest Score 8 out of 10
Very Good
Location on Lake Kivu
Breakfast in attractive breakfast room.
Good breakfast
Attentive staff
A long way from town. Uphill walk.
Cliona ()
stayed in January, 2023
Guest Score 7 out of 10
Good
Great location, double beds for the twin room, comfortable.
Early check out at 10am and they call a number of times in the morning to alarm you.
Thank you for your information!
Area information
- Goma Intl Airport - 3.08 mi
- Parc des Birunga - 20.85 mi
- Parc National de Kahuzi-Biega - 40.83 mi
- Parc National de Virunga - 48.89 mi
- Bwindi Impenetrable National Park - 51.29 mi
- Chute de la Sebeya - 3.69 mi
- Chute Taruka - 37.48 mi
- Chutes Kulunda - 56.12 mi
- Kamembe - 57.52 mi
Airports Show all on map »
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Musanto Hotel
Avenue De La Production, Gisenyi, Rwanda