York House Hotel
Rua Das Janelas Verdes 32, Lisbon, 1200 691, Portugal
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Rua Das Janelas Verdes 32, Lisbon, 1200 691, Portugal
Housed in a converted Carmelite Convent, this hotel is located a 10-minute walk from Lisbon's city center. It combines chic, contemporary furnishings with traditional, 17th-century architecture. Please note hotel is an historical building where rooms and other facilities have access only by stairs and does not feature a elevator. York House offers air-conditioned guest rooms with elegant fittings and free Wi-Fi. When weather is nice, the picturesque garden is also available for a refreshing drink. York House provides an airport shuttle and a car-rental service at an extra charge. The reception is available 24 hours, and the popular shopping area of Amoreiras is 1.2 mi from the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Coffee shop
  • Trouser press
  • Heating
  • Fax/photocopying
  • Shared lounge/TV area
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Fruits
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Audible alarm
  • balcony/terrace
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Laundry services
  • Luggage storage & lockers
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The breakfast was wonderful--lots of selection and options. The location was central enough to walk to almost everything. Staff was friendly and helpful.
I wish breakfast had been included in the accommodation cost. Also, our beautiful room faced a lovely court yard but the down- side was that people gathered there to talk and smoke and we noticed that in our room even with the windows closed.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
It was a wonderful experience which exceeded our expectations. The venue was full of character and nice to see and be in with a nice terrace and separate living room to chill a bit. It was a former old monastery as I understood which has been renovated (and quite well). Best of all was the coziness and atmosphere throughout especially with the very touching high level of service on a personal level that was provided. A little personal breakfast at 5am since our plane left so early was really outstanding.
Perhaps the ability to regulate the temperature in the room a bit better. We managed in the end but it would certainly have helped. Everything else was outstanding for us.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
It's a great hotel in a very interesting neighbourhood. The courtyard is a welcome oasis in the middle of the bustling area. . The staff was very friendly and helpful, our room was clean and comfortable. There are a multitude of restaurants within easy walking distance
Nothing
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
Location and house itself were amazing! Very charming and authentic. Rooms are beautiful as well, bathrooms modern.
Check-in wasn’t super friendly. It was very cold in our rooms and we got no help from the staff, only the information that there’s no heating (although in the booking description) and we can have blankets. At the end, this was the reason why we left earlier because it was super uncomfortable at night. Then the goodbye was super cold. In my opinion, that’s not how you handle a problem in hospitality service and was a bit sad. In sum, we didn’t feel super welcome.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Beautiful oasis in the middle of a bustling neighbourhood. Staff were exceptionally helpful and carried our luggage up and down the three sets of stairs necessary to reach reception. Great restaurants close by. Easy to get to the river bike route.
Nothing.
stayed in November, 2025
Guest Score 7 out of 10
Good
The rooms are very nice and quite, beds and linned really pleasant (huge plus) - I expected more “boutique” luxury style; rooms on main floor empty/not used and (our stay out of season / Nov, however) some furniture dark/heavy (used too much) - cleaning very - kind staff (many changes even though only there for 3 nights) - location perfect. I think price versus no breakfast and general impression of standard a bit too high
Construction work nearby - but no noise in the night.. see remark abovr
stayed in November, 2025
Guest Score 5 out of 10
Fair
The breakfast and common areas are nice
We booked this hotel since they had listed that the hotel had room service but when we called to order food we were told that all things on the menu were not available, only a sandwich or burger. We could have gotten a much better apartment for the same price, since the food service was not available. When I complained about this to the staff they didn’t offer any compensation, they just blamed it on the company they had outsourced the room service on, as if they had no responsibility. Our room was decorated with cheap furniture that looked run down and there was a huge spot of black mold on one wall. The big double bed that was listed in the booking turned out to be two twin beds next to eachother, very uncomfortable for a couple with the division in the middle of the bed.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Very nice garden, spacious room (we had room for three adults) comfortable beds and above all the nice personal attitude of the staff. Nice detail: there were blankets as alternative to duvets.
Many stairs to climb to reach our three person room. As there are also stairs to climb outside in order to reach the reception the hotel is not suitable for people who have difficulty in walking.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Authentic, stylish and very welcoming
Noise on roadside rooms
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 7 out of 10
Good
stayed in October, 2025
Guest Score 8 out of 10
Very Good
stayed in October, 2025
Guest Score 8 out of 10
Very Good
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Very nice room.
No easy to reach the reception.
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Very nice room.
No easy to reach the reception.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Good…lovely atmosphere.
Stairs…need a lift. Bad view from 305.
Guest reviews
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Area information

    Airports Show all on map »

    • Lisbon Portela Airport - 5.34 mi

    Museums

      Art Galleries Show all on map »
      • National Museum of Ancient Art Museu Nacional de Arte Antiga - 734 f
      • National Museum de Arte Antiga - 921 f
      • Puppet Museum Museu da Marioneta - 0.29 mi
      • Fundacao Amalia Rodrigues Casa Museu - 0.88 mi
      • Natural History Museum and Botanical Garden - 0.92 mi
      • Museu do Chiado - 0.99 mi

    Transport

      Train stations Show all on map »
      • Rossio Station - 1.10 mi
      • Estacao do Rossio - 1.11 mi
      • Marques de Pombal Station - 1.38 mi

    Other attractions

      Theatres Show all on map »
      • Sao Luiz Municipal Theatre - 0.93 mi
      Monuments and Landmarks Show all on map »
      • The 25th of April Bridge Ponte 25 de Abril - 1.12 mi
      • Dom Pedro IV Statue - 1.22 mi
      • Santa Justa Elevator - 1.23 mi
      • Commerce Square - 1.25 mi
      Things to do Show all on map »
      • Amoreiras - 1.20 mi
      Famous Streets Show all on map »
      • Liberty Avenue - 1.26 mi
      National Parks Show all on map »
      • Edward VII Park Parque Eduardo VII - 1.40 mi
      Other Show all on map »
      • Lapa Quarter - 0.22 mi
      • Bairro Alto - 0.55 mi
      • Natacao National Club - 0.70 mi
      • Cais do Sodre - 0.73 mi
      • Metro Cais do Sodre - 0.77 mi
      • Escola de Danca do Conservatorio Nacional - 0.77 mi
      • Igreja de Sao Roque - 0.84 mi
      • Largo de Camoes - 0.91 mi
      • Chiado - 0.97 mi
      • Jardim Botanico - 0.97 mi
      • Docas de Santo Amaro - 0.98 mi
      • Teatro da Trindade - 0.98 mi
      • Elevador da Gloria - 1.07 mi
      • Armazens do Chiado - 1.11 mi
      • Underground Baixa/Chiado - 1.14 mi
      • Restorer's Square - 1.14 mi
      • Turismo - 1.15 mi
      • Restauradores Metro - 1.16 mi
      • Restauradores Square - 1.16 mi
      • Rossio - 1.20 mi
      • Centro Comercial das Amoreiras - 1.21 mi
      • Metro Avenida - 1.22 mi
      • Iberian Wolf Recovery Centre - 1.22 mi
      • Underground Rossio - 1.22 mi
      • Teatro Nacional Dona Maria II - 1.23 mi
      • Pombaline Downtown - 1.23 mi
      • Praca do Comercio - 1.23 mi
      • Coliseu dos Recreios - 1.24 mi
      • Praca da Figueira - 1.28 mi
      • Pracio del Comercio - 1.29 mi
      • Baixa Lower Town - 1.32 mi
      • Lisboa Congress Center - 1.35 mi
      • Galeria Sesimbra - 1.38 mi

York House Hotel

Rua Das Janelas Verdes 32, Lisbon, 1200 691, Portugal