Vip Executive Arts Hotel
Av. D. João Ii Lote 1.18, Lisbon, 1998-028, Portugal
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1 Room With 2 Adults Change Search
Room
Room
Address
Av. D. João Ii Lote 1.18, Lisbon, 1998-028, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Hiking
- Heating
- Fax/photocopying
- Snack bar
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- 24-hour security
- Accessible parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Temporary art galleries
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- Audible alarm
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Room service available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Kid-friendly dining































Click here to leave your opinion >>
Anisa (review category business travellers)
stayed in October, 2026
Guest Score 3 out of 10
Poor
I would like to raise a formal complaint regarding my stay at your property, as the conditions were far below what I expected from a 4-star hotel.
On the first day, the air conditioning was not working. I contacted the hotel staff several times because I was sweating and unable to stay comfortably in the room. I was informed that the hotel was fully booked and that a room change was not possible until the following day.
After changing rooms, the air conditioning continued to malfunction, repeatedly switching off and requiring me to call reception each time to have it turned back on. On my last night, it was not cooling the room at all, causing me significant discomfort throughout my stay.
In addition to the persistent air-conditioning issues, the hotel is old and the reception staff were rude and unhelpful when I raised my concerns.
Overall, this experience was extremely disappointing and did not meet the standards I would expect from a 4-star property. Based on my experience, I would rate this hotel as 3-star at best.
I believe the hotel failed to provide the basic comfort and service expected, despite being given several opportunities to resolve the issue. I am requesting Booking.com’s assistance in addressing this complaint and obtaining appropriate compensation for the inconvenience and discomfort I experienced throughout my stay.
Shahd (solo traveller)
stayed in October, 2026
Guest Score 5 out of 10
Fair
Room (review category business travellers)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Clean and comfortable, newly kitted out room. Helpful staff, went out of their way to cater to my dietary needs and preferences.
Neighborhood not safe at night - dimly lit.
Paul (review category business travellers)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Location for attending event at FIL
Only 1 bottle of water for a 3 day stay, empty fridge. No bedside power sockets.
Jerome (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
George (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Only 1 plug point in the lobby to use for charging while waiting for transport
Alister (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
David (young couple)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Location was good for our purposes with the meeting arenas / convention centre
Staff were poor (requested extra towels by ringing reception as housekeeping didn’t answer multiple calls and we were told to ring housekeeping ourselves)
Water was not replaced in the room (empty bottle left) after the room was attended. Not enough towels especially considering the shower leakage all over the floor in the VERY dated bathroom
Henda (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Carol (solo traveller)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Lorraine (solo traveller)
stayed in October, 2026
Guest Score 7 out of 10
Good
Private, spacious parking. Short distance to airport. Spacious bedroom.
Dinner and bar service in dining room. Lack of staff, slow service, no atmosphere and poor quality of food.
Breakfast, run out of scrambled eggs and bacon on both mornings. However, the variety of food was good.
Bedroom, please replace the mattress as it is too soft.
Bathroom, the bath is way to slippery to the point that it is a health risk.
Sofas in lounges need to be replaced as all of them have seen better days.
Sergey (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
John (solo traveller)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Tri (young couple)
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
Alberto (solo traveller)
stayed in October, 2026
Guest Score 7 out of 10
Good
Alberto (family with young children)
stayed in October, 2026
Guest Score 7 out of 10
Good
Good located
The facility need maitenance
Cecília (family with young children)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Leonid (solo traveller)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Ishfig (solo traveller)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Location to Oriente train station and the metro was 5 minutes walking distance. Plenty of restaurants in the area or inside the hotel. Breakfast was good and plentiful. Nice superhero mural outside!
The back of the hotel backs to the train tracks. Not too noisy if window is shut, plus the trains stop running around 11 PM until around 6:00 AM. The air conditioning could be a little cooler.
Manuel (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Lisbon Portela Airport - 2.13 mi
- Bahnhof Oriente - 0.35 mi
- Oriente Station - 0.37 mi
- Lisbon Casino - 0.56 mi
- Lisbon Oceanarium - 1.19 mi
- National Tile Museum Museu Nacional do Azulejo - 3.51 mi
- Vasco da Gama Shopping Center - 0.35 mi
- Meo Arena - 0.36 mi
- Atlantic Pavilion - 0.37 mi
- Rock in Rio Lisboa Arena - 2.19 mi
- Estadio de Alvalade - 3.34 mi
- Jose Alvalade Stadium - 3.49 mi
- Jose-Alvalade-Stadion - 3.49 mi
- Vasco da Gama Tower - 0.37 mi
- Vasco da Gama Bridge - 2.89 mi
- Antonio Jose de Almeida (statue) - 3.35 mi
- Nations Park - 0.39 mi
- Expo 98 Parque das Nacoes - 0.74 mi
- Bela Vista Park - 2.18 mi
- Metro Cidade Universitaria - 3.57 mi
- University of Lisbon - 3.57 mi
- International Exhibition Centre of Lisbon - 0.33 mi
- Gare do Oriente - 0.35 mi
- Estacao do Oriente - 0.36 mi
- Oceanarium Oceanario de Lisboa - 0.65 mi
- Lisbon Oceanarium - 0.70 mi
- Teatro de Camoes - 0.83 mi
- Super Bock Super Rock - Lisboa - 1.13 mi
- Braco de Prata - 1.58 mi
- Clube de Golfe da Belavista - 1.92 mi
- Lisboa Racket Centre - 2.18 mi
- Olaias Clube - 2.55 mi
- Alvalade Metro - 2.82 mi
- Areeiro Metro - 2.85 mi
- Teatro Municipal Maria Matos - 2.88 mi
- Roma Metro - 2.89 mi
- Praca de Londres - 3.07 mi
- Alameda Metro - 3.14 mi
- Culturgest - 3.23 mi
- Entrecampos Underground - 3.23 mi
- Galeria 111 - 3.26 mi
- Feira Popular - 3.27 mi
- Campo Pequeno Bullring - 3.32 mi
- Arroios Metro - 3.36 mi
- Metro Campo Grande - 3.36 mi
- Campo Pequeno - 3.43 mi
- Hipodromo do Campo Grande - 3.46 mi
- Jardim do Arco do Cego - 3.50 mi
- Jardim Constantino - 3.59 mi
- Jardim Cesario Verde - 3.62 mi
- Saldanha - 3.65 mi
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Vip Executive Arts Hotel
Av. D. João Ii Lote 1.18, Lisbon, 1998-028, Portugal