Pestana Palace Lisboa Hotel & National Monument
Rua Jau 54, Lisbon, 1300 - 314, Portugal
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1 Room With 2 Adults Change Search
Room
Room
Address
Rua Jau 54, Lisbon, 1300 - 314, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Children's playground
- Chapel/shrine
- Heating
- Fax/photocopying
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- Accessible parking
- Concierge services
- Free Wi-Fi
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Emergency cord in bathroom
- Outdoor furniture
- Smoke alarms
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Electronic room key
- Car rental available
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Non-smoking property
- Soundproof rooms available
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Takeout dining services available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
Airports Show all on map »
- Lisbon Portela Airport - 6.04 mi
Museums
- Coach Museum Museu Nacional dos Coches - 0.90 mi
- National Archaeological Museum - 1.17 mi
- Museu de Marinha - 1.20 mi
- Hieronymite Museum - 1.21 mi
- Hieronimyte Museum - 1.21 mi
- Marinemuseum - 1.23 mi
- Berardo Museum of Modern and Contemporary Art - 1.24 mi
- Children s Museum Museu das Criancas - 1.28 mi
- Museu do Design - 1.29 mi
- Museu de Arte Popular - 1.33 mi
- National Museum de Arte Antiga - 1.35 mi
- National Museum of Ancient Art Museu Nacional de Arte Antiga - 1.40 mi
- Puppet Museum Museu da Marioneta - 1.74 mi
- Fundacao Amalia Rodrigues Casa Museu - 2.01 mi
- Natural History Museum and Botanical Garden - 2.16 mi
Click here to leave your opinion >>
Fabiana (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
So beautiful and unique, luxurious. It was perfect. The breakfast was excellent, very good verity and tasty
Nothing
Karen (Family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Excellent breakfast, beautiful grounds, great employees
Slippery bathtubs--nerd new anti-slip guards on the tub floor. Also, the hotel is a huge maxi, and it's difficult to find your way around. More signs pointing directions to the different hotel areas and signs pointing to room numbers would be helpful.
Nicole (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
It was an oasis in a crazy busy city!
Nothing. It was perfection. From the fabulous brunch, the service, facility, grounds and every detail.
Paladeau (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
It was beautiful and very quiet. The gardens were fabulous. The staff was
Friendly. And it was
Clean. The breakfast was amazing. Yummy.
The bar service was extremely slow and it’s not the staffs issue. The property doesnt have enough staff
For
The bar at night. Our waiter was fabulous but exhausted and run down and tired of people getting mad at him. I think you should put more staff in bar at night. Plenty in the morning - you feel you are being watched.
Volleasy (Solo Traveler)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
The breakfast was really fantastic. The staff very kind.
The room had nothing special and wasn't located in the palace building, rather ex-centered in an arm without view nor charm.
Adrian (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Absolutely everything. This property is stunning, the staff are helpful and friendly, the rooms are gorgeous, and the dining is excellent. The breakfast buffet is so fabulous I wish I had more room for all of their delightful offerings! It will be our #1 choice every time we come to Lisbon, even if it is a bit off the beaten path.
The service for food in their bar area can be slow. It’s Europe. But that’s hardly a huge negative.
HiDface (Family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Terrible customer service and I got food poisoning from their room service shellfish pasta dish.
Georgina (Family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
The building and the gardens
The worst service I’ve ever experienced in my 50 years of staying in hotels.
1 hour for luggage to come to the room. 30 minutes for check-in.
Called both room service and guest services 14 times and the phone was never picked up, had to get dressed and go to reception to place an order for my child.
Brought our own luggage on check out as nobody answering phone at the hotel, I even tried calling 5 times from my mobile and not just the hotel phone. Had to leave without checking out as was waiting so long we would have missed our flight.
Adam (Solo Traveler)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Great hotel.
Nothing
Canan T. (Group Traveler)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Overall it was a lovely stay. The estate is really beautiful.
The service at breakfast is very slow and only a few waitresses work to be honest and you get your tea when you finish your breakfast. In such a nice and niche place I would expect a better service.
Marius (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Amazing property. Excellent staff. Wonderful stay.
Yaroslav (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The place is brilliant!
Nothing
CYNTHIA (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
See u next year
Loved everything..
Faisal (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great in every thing
Nothing
Dominic (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
An exceptionally comfortable, clean, and beautiful stay in a truly historic setting. Perfectly central, with outstanding staff who were warm, attentive, and welcoming. They went above and beyond to make our engagement feel incredibly special, even on short notice. We will absolutely book here again.
Zeida L. (Family with young children)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Historical Monument
Not well maintained, rooms small and dark with poor lighting and old falling apart furniture.
Filipa (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Everything. Beautiful place
--
sarinporn (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Nice and charming hotel. A little but far from downtown Lisbon.
Dominic (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The gardens of the hotel
Breakfast
Really like our stay here
Abdullah (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Staff specially Maria in reception
Non
Thank you for your information!
Area information
- Lisbon Portela Airport - 6.04 mi
- Coach Museum Museu Nacional dos Coches - 0.90 mi
- National Archaeological Museum - 1.17 mi
- Museu de Marinha - 1.20 mi
- Hieronymite Museum - 1.21 mi
- Hieronimyte Museum - 1.21 mi
- Marinemuseum - 1.23 mi
- Berardo Museum of Modern and Contemporary Art - 1.24 mi
- Children s Museum Museu das Criancas - 1.28 mi
- Museu do Design - 1.29 mi
- Museu de Arte Popular - 1.33 mi
- National Museum de Arte Antiga - 1.35 mi
- National Museum of Ancient Art Museu Nacional de Arte Antiga - 1.40 mi
- Puppet Museum Museu da Marioneta - 1.74 mi
- Fundacao Amalia Rodrigues Casa Museu - 2.01 mi
- Natural History Museum and Botanical Garden - 2.16 mi
- Campolide Station - 2.26 mi
- Lusiada University - 0.47 mi
- 25 de Abril Bridge - 1.09 mi
- Monument of the Discoveries - 1.22 mi
- Discoveries Monument - 1.24 mi
- Belem Tower - 1.77 mi
- Belem Tower Lisbon - 1.77 mi
- Cristo Rei Statue - 1.96 mi
- Restelo Football Stadium - 1.13 mi
- Amoreiras - 1.92 mi
- Lisbon Congress Center - 0.35 mi
- Lisboa Congress Center - 0.37 mi
- Docas de Santo Amaro - 0.63 mi
- Delta Tejo Music Festival Lisbon - 0.93 mi
- Alto da Serafina Adventure Playground - 1.09 mi
- Jeronimos Monastery - 1.12 mi
- Monastery of Jeronimos Mosteiro dos Jeronimos - 1.19 mi
- Monastery of St Jerome - 1.20 mi
- Padrao dos Descobrimentos - 1.21 mi
- Padrao dos Descobrimentos - 1.23 mi
- Planetario Calouste Gulbenkian - 1.29 mi
- Belem Cultural Center - 1.30 mi
- Lapa Quarter - 1.33 mi
- Clube Internacional de Futebol CIF - 1.45 mi
- Porto Brandao - 1.55 mi
- Natacao National Club - 1.93 mi
- Centro Comercial das Amoreiras - 1.93 mi
- Bairro Alto - 2.02 mi
- Aqueduct of the Free Waters - 2.04 mi
- Cruz da Pedra - 2.08 mi
- Escola de Danca do Conservatorio Nacional - 2.21 mi
- Almada Light Rail - 2.22 mi
- Cais do Sodre - 2.22 mi
- Igreja de Sao Roque - 2.22 mi
- Jardim Botanico - 2.25 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Other attractions
Colleges and Universities Show all on map »
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Pestana Palace Lisboa Hotel & National Monument
Rua Jau 54, Lisbon, 1300 - 314, Portugal