Hotel Lisboa Tejo
Rua Dos Condes De Monsanto 2, Lisbon, 1100-159, Portugal
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Rua Dos Condes De Monsanto 2, Lisbon, 1100-159, Portugal
Set in the heart of the Baixa, My Story Hotel Tejo is a creative renovation of an historic building. It is in a prime location within Lisbon's historic downtown, at just 984 feet from Rossio and a 9-minute walk from Commerce Square, which overlooks the Tagus River. Rooms at My Story Hotel Tejo are decorated in light yellows, gray and greens, with vintage armchairs and wooden headboards. Cable TV, mini-bar and a private bathroom are featured in each guest room. A breakfast buffet is provided daily at the property's restaurant. Guests are welcome to discover the wide range of popular restaurants in the surrounding area, many within a short walk from the property. The My Story Hotel Tejo has a 24-hour front desk, offering luggage storage. For guests arriving by car, there is public parking available nearby, at an extra charge. The nearest metro station is Rossio, just 984 feet away. Chiado and São Jorge’s Castle are 15 minutes’ walk away. Bairro Alto is within a 10-minute walk and features a multitude of popular bars, restaurants and shops. Lisbon's Humberto Delgado International Airport is at 3.9 mi and is reachable via metro. License Number(s): 1406

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Fax/photocopying
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Contactless check-in/out
  • Car rental available
  • Daily disinfection
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
The location was good. The staff’s behavior was at an acceptable level. Having slippers in the room was a nice touch
There seemed to be an office of the hotel above our room, and the floor was probably wooden. We constantly heard creaking noises, likely from the wooden floor flexing as people walked. This noise, coming from the ceiling, occurred every 2–3 minutes. The curtain in the room was dirty, and the crown moldings were moldy. I also found the breakfast insufficient, and most importantly, it became boring after the second day because it was the same every day
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
This Hotel Tejo is in a great location in Lisbon and has great combination of transportation close to it. Hotel employees were great!
No negatives
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Breakfast was excellent. The staff even had gluten free bread for my husband and me. Lighting in our room was hard to use—switches, etc.
The two agents who checked us in were the best. On another occasion, the young woman was informative and business-like, but not as friendly and helpful.
stayed in March, 2026
Guest Score 7 out of 10
Good
The location is ideal, but the other My Story around the corner had a more inviting vibe. The breakfast is good, the rooms are nice, it’s worth the price.
I had read about this on other reviews and thought it was a slight exaggeration or perhaps it was just a capricious traveler. Here goes. The towels are absolutely treated like the ancient crowned jewels. You get one bath towel and one hand towel per person and a dingy little towel bath mat “thingy”. Do not ask for any more - you won’t get one. Your room will be cleaned but your dirty towels will not be changed. It is the most awkward experience having to beg for just one extra towel for us to share. (See, the hairdryers shut off after they get too hot (2 minutes). Therefore, those of us with longer hair need a second towel to dry our hair.) It’s a hard NO from the front desk. So, either, bring your towels, buy some there or maybe wash yourself every other day and hang your towel out to dry. As per the breakfast, it’s reliably delicious I just don’t know if it’s worth the price and if it’s not a better idea to explore. Also, the table bussing situation is rather slow. So, just eat and stack your dishes on top of each other as you finish. There is no bin to place them in to make more space (tables are the size of a kindergarteners desk) and they don’t get picked up. I don’t think this is a situation that occurs only at the hotel restaurant, it’s all of Lisbon’s dining rooms experiences (elevated Or not). It is important to note that I absolutely love the 3 hour European dining experience, yet in Lisbon they just don’t come grab the empty dishes. I digress. It’s worth the price. I don’t think I would stay there again.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Exceptional service. Andre (the man in the grey suit) helped us with finding places to visit and tips on how to get there as it was our first time in Portugal. Staff were incredibly nice. We got a free room upgrade. Breakfast was enjoyable. Rooms were very clean. The location of the hotel is great too as it is near tourist attractions.
Just minor things. I wish the TV didn’t automatically turn on every time we entered the room and I wish the sofa bed was cleaned up before we used the room.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Super clean room. Very kind and eager to help stuff. The breakfast and lunch was tasty and fresh.
Nothing that I can recollect.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
One of my best ever hotel experiences. The manager a guy in a grey suit literally could not have done any more for us. Lucky to get a room upgrade.
Our room was a suite it was really good. So surprised by all the staff they were so accommodating and made our stay really enjoyable. They organised our airport transfer as well.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Excellent staff. Great location. Beautiful room.
Bed was slightly too hard.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Staff were so helpful with my elderly mother And helped with dinner recommendations!
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The staff was super nice and accommodating. I arrived early for my check-in, so my room was not ready. They gave me a little apology gift.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The staff was super nice and accommodating. I arrived early for my check-in, so my room was not ready. They gave me a little apology gift.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The hotel is beautiful, both the entrance and the room, which was wonderful. The location is excellent for spending a few days in Lisbon. I recommend it 100%.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
All the staff were very friendly and helpful and spoke fluent English. For example they arranged a hassle free shuttle back to the airport for our return flight. The hotel is well located for exploring Lisbon- many sights are within walking distance, Belem can be reached by bus in 15 minutes, bird watching on the Tagus estuary in 30 minutes; Sintra by train in 40 minutes from the nearby Rossio station. In the evening there are many restaurants nearby. The room was brilliant with a view of the castle walls - spectacular when lit up at night!
A pity the restaurant was not open in the evening - we had some heavy rain so would have used it.
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Availability from Sat, Apr 4, 2026 To Tue, Apr 7, 2026 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • Lisbon Portela Airport - 4.67 mi

    Transport

      Train stations Show all on map »
      • Estacao do Rossio - 0.30 mi
      • Rossio Station - 0.30 mi
      • Terreiro do Paco Metro Station - 0.47 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Decorative Arts Museu de Artes Decorativas - 0.35 mi
      • Museu do Chiado - 0.44 mi
      • Fado and Guitar Museum Casa do Fado e da Guitarra Portuguesa - 0.49 mi
      • Museu Nacional Militar - 0.68 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Santa Justa Elevator - 576 f
      • Dom Pedro IV Statue - 630 f
      • St. George's Castle - 0.26 mi
      • Commerce Square - 0.45 mi
      • The 25th of April Bridge Ponte 25 de Abril - 0.54 mi
      Historical Buildings Show all on map »
      • Se Cathedral - 0.30 mi
      • Lisbon Cathedral - 0.31 mi
      • Church of Santa Engracia - National Pantheon - 0.65 mi
      Theatres Show all on map »
      • Sao Luiz Municipal Theatre - 0.45 mi
      Other Show all on map »
      • Praca da Figueira - 334 f
      • Teatro Nacional Dona Maria II - 665 f
      • Underground Rossio - 710 f
      • Rossio - 778 f
      • Martim Moniz Square - 844 f
      • Castelo de Sao Jorge - 845 f
      • Pombaline Downtown - 0.21 mi
      • Martim Moniz - 0.23 mi
      • Iberian Wolf Recovery Centre - 0.24 mi
      • Underground Baixa/Chiado - 0.24 mi
      • Armazens do Chiado - 0.24 mi
      • St George s Castle Castelo de Sao Jorge - 0.27 mi
      • Coliseu dos Recreios - 0.30 mi
      • Restauradores Metro - 0.32 mi
      • Turismo - 0.32 mi
      • Baixa Lower Town - 0.33 mi
      • Fundacao Ricardo Espirito Santo - 0.34 mi
      • Restauradores Square - 0.34 mi
      • Restorer's Square - 0.34 mi
      • Teatro da Trindade - 0.35 mi
      • Chiado - 0.37 mi
      • Elevador da Gloria - 0.39 mi
      • Praca do Comercio - 0.41 mi
      • Campo das Cebolas - 0.41 mi
      • Largo de Camoes - 0.42 mi
      • Pracio del Comercio - 0.44 mi
      • Igreja da Sao Vicente de Fora - 0.45 mi
      • Alfama - 0.51 mi
      • Feira da Ladra - 0.58 mi
      • Escola de Danca do Conservatorio Nacional - 0.60 mi
      • Intendente Metro - 0.60 mi
      • Igreja de Sao Roque - 0.63 mi
      • Metro Avenida - 0.68 mi
      • Metro Cais do Sodre - 0.69 mi

Hotel Lisboa Tejo

Rua Dos Condes De Monsanto 2, Lisbon, 1100-159, Portugal