Avenida Palace
Rua 1 De Dezembro 123, Lisbon, NONE, Portugal
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1 Room With 2 Adults Change Search
Room
Room
Address
Rua 1 De Dezembro 123, Lisbon, NONE, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- On-site parking
- Concierge services
- Free Wi-Fi
- Non-Smoking Rooms Available
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Food delivery
- Car rental available
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Room service available
- Takeout dining services available
- Valet parking (charges may apply)


























Click here to leave your opinion >>
Monisha (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location. And very helpful staff.
Ghazwan (group)
stayed in January, 2026
Guest Score 7 out of 10
Good
alan (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Bkfst was excellent
Ariadne (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Daily Breakfast Fabulous!!
Ariadne (group)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Daily Breakfast Fabulous!!
Alina (young couple)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Unfortunately, the condition of the rooms was extremely disappointing and far below the standards expected from a hotel of this category. We were allocated two rooms, both of which presented serious maintenance and hygiene issues, including:
Bathroom door locks that were almost broken
Carpets that were visibly dirty
Scratched and damaged walls
Wardrobe paint missing and furniture in poor condition
Persistent unpleasant smell coming from the toilet
Overall, the rooms were in very bad shape and did not correspond to the quality advertised on Booking.com. This significantly affected our comfort and our experience during the stay.
In addition, we experienced an unpleasant and disappointing situation with hotel staff. Our son was not allowed to drink a tea that did not belong to the lounge bar, with staff stating that this was “hotel policy.” This rigid and unwelcoming behavior was surprising and inappropriate for a hotel claiming to offer 5-star service, and it further detracted from our stay.
Alina (young couple)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Unfortunately, the condition of the rooms was extremely disappointing and far below the standards expected from a hotel of this category. We were allocated two rooms, both of which presented serious maintenance and hygiene issues, including:
Bathroom door locks that were almost broken
Carpets that were visibly dirty
Scratched and damaged walls
Wardrobe paint missing and furniture in poor condition
Persistent unpleasant smell coming from the toilet
Overall, the rooms were in bad shape and did not correspond to the quality advertised on Booking.com. This significantly affected our comfort and our experience during the stay.
In addition, we experienced an unpleasant and disappointing situation with hotel staff. Our son was not allowed to drink a tea that did not belong to the lounge bar, with staff stating that this was “hotel policy.” This rigid and unwelcoming behavior was surprising and inappropriate for a hotel claiming to offer 5-star service, and it further detracted from our stay.
Joi P. (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Exceptional! Tea time was much! Morning breakie covered all the bases. Location! Comfort! Staff was delightful.
The old curmudgeon Concierge. Cranky pants
Joi (review category business travellers)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Exceptional! Tea time was much! Morning breakie covered all the bases. Location! Comfort! Staff was delightful.
The old curmudgeon Concierge. Cranky pants
albert (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Location and staff
Room needs updating
Albert (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Location and staff
Room needs updating
Virginia (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Florence H. (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The breakfast spread here is good . Am impressed with the spread of good food.
Its location is good and near to restaurants. It does have a nice lobby.
What I do not like is the old male concierge who was a bit snooty and was not warm and helpful when i made an enquiry. The check in staff was nice and polite though.
The room was old fashioned and the twin beds were too small . The bathroom was too old-fashioned with a shower head that is not good as it leaked all night. The bath tub is a bit dangerous to manoeuvre.
My Uber driver cannot find the entrance to the hotel easily.
Florence (young couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The breakfast spread here is good . Am impressed with the spread of good food.
Its location is good and near to restaurants. It does have a nice lobby.
What I do not like is the old male concierge who was a bit snooty and was not warm and helpful when i made an enquiry. The check in staff was nice and polite though.
The room was old fashioned and the twin beds were too small . The bathroom was too old-fashioned with a shower head that is not good as it leaked all night. The bath tub is a bit dangerous to manoeuvre.
My Uber driver cannot find the entrance to the hotel easily.
Deidre (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The location was perfect and the hotel was beautiful. The staff were friendly, attentive, and very helpful. There was an abundance of delicious choices for breakfast and the daily treats they left made our stay even more special. We will be back!
There was nothing that I didn’t “like“, but I would’ve preferred full glass coverage of the shower. Also, it would be a fabulous addition and a convenience, if they served dinner in that beautiful dining room.
Deidre (family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The location was perfect and the hotel was beautiful. The staff were friendly, attentive, and very helpful. There was an abundance of delicious choices for breakfast and the daily treats they left made our stay even more special. We will be back!
There was nothing that I didn’t “like“, but I would’ve preferred full glass coverage of the shower. Also, it would be a fabulous addition and a convenience, if they served dinner in that beautiful dining room.
Michele (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Absolutely Beautiful Hotel! Very clean and comfortable stay. Located next to all the amenities. It’s Christmas time so everything is decorated. Enjoyed our stay very much!
Michele (young couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Absolutely Beautiful Hotel! Very clean and comfortable stay. Located next to all the amenities. It’s Christmas time so everything is decorated. Enjoyed our stay very much!
Marine (review category business travellers)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Willem (review category business travellers)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
everything went well
nothing, plumbing in room is a bit old
Thank you for your information!
Area information
- Lisbon Portela Airport - 4.57 mi
- Estacao do Rossio - 226 f
- Rossio Station - 264 f
- Terreiro do Paco Metro Station - 0.70 mi
- Museu do Chiado - 0.47 mi
- Natural History Museum and Botanical Garden - 0.56 mi
- Museum of Decorative Arts Museu de Artes Decorativas - 0.64 mi
- Dom Pedro IV Statue - 0.20 mi
- Santa Justa Elevator - 0.27 mi
- St. George's Castle - 0.56 mi
- Commerce Square - 0.63 mi
- The 25th of April Bridge Ponte 25 de Abril - 0.66 mi
- Sao Luiz Municipal Theatre - 0.43 mi
- Liberty Avenue - 0.52 mi
- Se Cathedral - 0.57 mi
- Lisbon Cathedral - 0.58 mi
- Turismo - 210 f
- Restauradores Metro - 230 f
- Restorer's Square - 292 f
- Restauradores Square - 367 f
- Elevador da Gloria - 502 f
- Coliseu dos Recreios - 579 f
- Rossio - 841 f
- Underground Rossio - 872 f
- Teatro Nacional Dona Maria II - 910 f
- Teatro da Trindade - 0.22 mi
- Praca da Figueira - 0.23 mi
- Armazens do Chiado - 0.29 mi
- Martim Moniz Square - 0.30 mi
- Chiado - 0.32 mi
- Largo de Camoes - 0.33 mi
- Underground Baixa/Chiado - 0.33 mi
- Martim Moniz - 0.34 mi
- Igreja de Sao Roque - 0.35 mi
- Escola de Danca do Conservatorio Nacional - 0.37 mi
- Pombaline Downtown - 0.39 mi
- Iberian Wolf Recovery Centre - 0.41 mi
- Metro Avenida - 0.41 mi
- Castelo de Sao Jorge - 0.44 mi
- Jardim Botanico - 0.47 mi
- Baixa Lower Town - 0.55 mi
- St George s Castle Castelo de Sao Jorge - 0.57 mi
- Praca do Comercio - 0.59 mi
- Bairro Alto - 0.59 mi
- Intendente Metro - 0.60 mi
- Fundacao Ricardo Espirito Santo - 0.63 mi
- Pracio del Comercio - 0.64 mi
- Metro Cais do Sodre - 0.64 mi
- Campo das Cebolas - 0.66 mi
- Cais do Sodre - 0.68 mi
- Natacao National Club - 0.70 mi
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Avenida Palace
Rua 1 De Dezembro 123, Lisbon, NONE, Portugal