Eurostars Museum
40 Rua Cais De Santarem, Lisbon, 1100-603, Portugal
US: +1 888-428-0763
View all photos in gallery
Book online now
nights
2 Rooms With 4 Adults 4 Children Change Search
Room
Room
Address
40 Rua Cais De Santarem, Lisbon, 1100-603, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Trouser press
- Heating
- Fax/photocopying
- Private check-in/check-out
- Wheelchair accessible
- indoor pool
- Concierge services
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Temporary art galleries
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Electronic room key
- Audible alarm
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Professional cleaning services
- Room service available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Shuttle service (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Lisbon Portela Airport - 4.97 mi
Museums
- Fado and Guitar Museum Casa do Fado e da Guitarra Portuguesa - 954 f
- Museum of Decorative Arts Museu de Artes Decorativas - 1,050 f
- Museu Nacional Militar - 0.41 mi
- Museu do Chiado - 0.60 mi
- Lisbon Water Museum - 0.92 mi
Click here to leave your opinion >>
Kathleen (group)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The staff were lovely
Hotel beautiful
Rooms very comfortable
Restaurant only serves fish no other options
No jacuzzi in spa
Luis (young couple)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Excellent service by all the employees. Good breakfast and quiet place. Bus stop and metro station nearest.
Swiec95 (family with young children)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
The shower room is too small. The hair dryer is very old and powerless.
Marios (family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Danielle (with friends)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Lester (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The location was great, and the staff were amazing
Easy access to the subway too
Ho (family with young children)
stayed in July, 2025
Guest Score 3 out of 10
Poor
Location
Understaff, poorly trained staff
Jamie (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Manuel (solo traveller)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Matt (family with young children)
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Location was a positive
No bar, rooms were dark and daily cleaning was not done.
Amr (young couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Facilities is nice and well attended to and friendly staff, also we liked the providing free Prosecco in the lobby at afternoons and also we liked the spa
Room location with no view
Dushko (young couple)
stayed in June, 2025
Guest Score 5 out of 10
Fair
Feras (solo traveller)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Location is great
Bathroom need some renovation
Anonymous (family with young children)
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
I arrived late in the evening with my exhausted physically and visually disabled daughter having walked for 15 minutes to get there and I stood at the reception desk for over 10 minutes whilst the woman at the desk ignored me completely. Sje continued on a call - it sounded like she was making a reservation which I would have understood except she didn't acknowledge my presence at all. She never gave me eye contact and just carried on doing what she was doing and would have continued in that way if I hadn't try to go into the backroom to seek other help. They did try very hard to compensate by giving us a free breakfast and even opening it up earlier than usual as we were leaving for the airport at 7:30am- which we did appreciate. However, our poor reception left a bad taste- it is just not the customer service one expects from a hotel like this!
Joe (young couple)
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
facilities, location
Not 5 star, expensive, room service was poor
Anna (family with young children)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
The free mini tour of the hotel’s archaeological remains which conducted by the hotel was definitely a highlight for the stay.
The hotel was comfortable, and their staffs were willing to listen to our complaints of the party noises from the street till 3am, they changed the room for our family to those which facing to inner court yard and not disturbed by the party noises. The hotel also sent a bottle of sparkling wine and handwritten note to apologise for the inconvenience caused for us. We appreciated their efforts on making things right for us.
The room 602 assigned to my family was just next to the party street and the party noises continued whole night till 3am plus in the morning which really disturbed our sleep for the first night. We’re frustrated because I have indicated my preference of a quiet room and have no idea about the street party noises next to the hotel upon booking of the room, and yet the hotel reservation didn’t take note of this.
Maraisa (young couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
If you ask my boyfriend and I what we mostly like in Lisbon, we’d say the hotel we stayed . . location, delicious breakfast with plenty of fresh fruits, beautiful people, the ambiance. Soraia at the front desk talking with us for a long time about the city, all her advices . . all the staff smiles and happiness !!
Malhaar (young couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
The hotel overall is decent, the location is excellent, walking distance from most of the main sights around Lisbon. Our room had a big balcony which was nice to be on in the evenings. The staff is very friendly, and welcoming. They are accommodating and proactive i appreciated this very much.
There's a few things to unpack here the hotel did not meet my expectations on a few fronts. It is advertised as a 5 star hotel but it left a lot to be desired. I honestly felt this was more of a 4-star hotel with a spa.
Our room felt dated. There was a bit of visible wear and tear
The AC was not working (we mentioned this to the front desk and it was fixed somewhat but still wasn't cooling as it should)
The TV was not working properly, It consistently had no signal, channels would briefly work, then go black.
The shower had very low pressure.
The pillows felt hard and uncomfortable (of course this is a subjective matter but for us they were a little hard)
Lastly I was quite surprised that there was no bellman to help with luggage. This is something that is expected at any hotel that advertises as a 5 star.
These are all small things but these are things which should not happen at a hotel which is advertised as a 5 star hotel.
As mentioned the only redeeming factor was that the staff themselves were wonderful, and therefore im giving 1 point higher in my overall rating.
Yoko (young couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Central location close to all the highlights and yet very quiet. Hotel breakfast was very fresh .
The pool is quite small
Christos (group)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Thank you for your information!
Availability from Sat, Jul 19, 2025 To Tue, Jul 22, 2025 For 2 Rooms (Change Search)
Room type
Max
Rate
Area information
- Lisbon Portela Airport - 4.97 mi
- Fado and Guitar Museum Casa do Fado e da Guitarra Portuguesa - 954 f
- Museum of Decorative Arts Museu de Artes Decorativas - 1,050 f
- Museu Nacional Militar - 0.41 mi
- Museu do Chiado - 0.60 mi
- Lisbon Water Museum - 0.92 mi
- Terreiro do Paco Metro Station - 0.22 mi
- Santa Apolonia Train Station - 0.47 mi
- Bahnhof Santa Apolonia - 0.51 mi
- Estacao do Rossio - 0.73 mi
- Rossio Station - 0.73 mi
- Lisbon Cathedral - 890 f
- Se Cathedral - 938 f
- Church of Santa Engracia - National Pantheon - 0.50 mi
- St. George's Castle - 0.22 mi
- Commerce Square - 0.36 mi
- Santa Justa Elevator - 0.47 mi
- The 25th of April Bridge Ponte 25 de Abril - 0.51 mi
- Dom Pedro IV Statue - 0.53 mi
- Sao Luiz Municipal Theatre - 0.66 mi
- Campo das Cebolas - 853 f
- Alfama - 1,000 f
- Fundacao Ricardo Espirito Santo - 0.20 mi
- St George s Castle Castelo de Sao Jorge - 0.22 mi
- Baixa Lower Town - 0.27 mi
- Pracio del Comercio - 0.32 mi
- Praca do Comercio - 0.36 mi
- Castelo de Sao Jorge - 0.37 mi
- Pombaline Downtown - 0.39 mi
- Iberian Wolf Recovery Centre - 0.39 mi
- Igreja da Sao Vicente de Fora - 0.40 mi
- Underground Baixa/Chiado - 0.49 mi
- Feira da Ladra - 0.49 mi
- Praca da Figueira - 0.50 mi
- Armazens do Chiado - 0.53 mi
- Martim Moniz Square - 0.55 mi
- Teatro Nacional Dona Maria II - 0.56 mi
- Underground Rossio - 0.57 mi
- Rossio - 0.58 mi
- Martim Moniz - 0.60 mi
- Chiado - 0.65 mi
- Teatro da Trindade - 0.71 mi
- Largo de Camoes - 0.72 mi
- Coliseu dos Recreios - 0.75 mi
- Restauradores Metro - 0.76 mi
- Turismo - 0.77 mi
- Restorer's Square - 0.79 mi
- Restauradores Square - 0.79 mi
- Elevador da Gloria - 0.82 mi
- Metro Cais do Sodre - 0.83 mi
- Cais do Sodre - 0.88 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Historical Buildings Show all on map »
Monuments and Landmarks Show all on map »
Theatres Show all on map »
Other Show all on map »
Eurostars Museum
40 Rua Cais De Santarem, Lisbon, 1100-603, Portugal