Dear Lisbon - Palace Chiado Suites
Rua Ivens 35, Lisbon, 1200-226, Portugal
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1 Room With 2 Adults Change Search
Room
Room
Address
Rua Ivens 35, Lisbon, 1200-226, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Heating
- Fax/photocopying
- Private check-in/check-out
- Concierge services
- Free Wi-Fi
- Daily Housekeeping
- Wine/champagne
- Fruits
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Luggage storage & lockers
- Non-smoking property
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Room service available
- Airport shuttle (charges may apply)
Airports Show all on map »
- Lisbon Portela Airport - 4.93 mi
Museums
- Museu do Chiado - 663 f
- Museum of Decorative Arts Museu de Artes Decorativas - 0.55 mi
- Fado and Guitar Museum Casa do Fado e da Guitarra Portuguesa - 0.66 mi
- Natural History Museum and Botanical Garden - 0.81 mi
Click here to leave your opinion >>
Angelica (Solo Traveler)
stayed in February, 2026
Guest Score 7 out of 10
Good
really liked the location; it’s close to everything in the city center, which made getting around very easy. The staff were also wonderful: polite, kind, and very welcoming. I especially enjoyed the breakfast; it was delicious, and you could really tell it was prepared with care and dedication.
My room wasn’t very quiet. I could hear a lot of street noise starting early in the morning, around 6 am. The bed sheets didn’t feel completely fresh, as they had a slight smell, and the pillows weren’t very comfortable. The doors inside the room also didn’t work properly, and my room was located next to a kitchen area, so I could hear quite a bit of activity from there as well.
That said, the staff was really kind, friendly, and very helpful throughout my stay, which I truly appreciated. I think the overall concept is nice, especially the idea of bringing an elegant breakfast to the room, but more attention to detail and making the rooms feel cozier would really improve the experience.
Cristy (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The staff first and foremost! The location, the room appearance the food offerings, did I mention the staff? Haha
A phenomenal group of professional hospitality employees are what makes a business successful not just location, appearance or offerings this place has nailed it with. It’s amazing staff.!❤️
This suggestion is not about not liking something, but I think it’s time for new towels in the bathroom.
Cristy (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
First and foremost was the staff! Every member that I met was warm, engaging, actually interested in my circumstances and my stay and went above and beyond to make my hospitality experience wonderful and they succeeded! Great job whoever’s doing the hiring to choose people that care, it makes all the difference in the world:)
Look forward to my second visit as I head home to the US from Portugal at the end of the month.
Not a darn thing!
Yasmina (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
We were very happy with our stay at this hotel, largely because of the wonderful staff. Everyone was exceptionally kind, attentive, and helpful in so many thoughtful ways. From the moment we arrived, they made us feel truly welcome.
When we shared that it was our honeymoon, they went out of their way to make it a memorable experience, and we are very grateful for that. We also loved the aesthetics and the overall mood of the place, which made our stay even more special.
Alana (Couple)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Staff were friendly.
The superior room was extremely large but the room was extremely tired looking. It may have at one time been quite lovely but the wall to wall carpeting was severely stained they had carpet over carpet. The pillows smelled terrible and need to be changed! The room is very dark with very little lighting in for a room that size. Closet is extremely small and can not hang anything longer than a short shirt if that in it! No where to put luggage only one luggage holder! The breakfast they served to your room in the morning at your chosen time was cold scrambled eggs that were not cooked and a piece of fat that was suppose to be bacon or ham. The fruit was either over ripe or brown from either sitting too long before being served or just fruit that turned bad! The first morning we had an early tour they left a sandwich that consisted of two slabs of store bought white bread with ham and cheese on it that was left out for hours in room the night before as they delivered to room while out! Not wrapped in anything not put in cooler or fridge! It was discusting!! Sorry not eating a sandwich at 7:30 am. Certainly NOT a four star hotel by any means it may have some history but the place needs an overhaul! No bathroom doors sound of pump extremely loud when shower or taps are turned on or when toilet flushes! The noise outside the room was terrible from a bar on the corner and people swearing and yelling below.
Isabelle (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Exceptional Service and Comfort
Golsa (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Hôtel design and room design we’re amazing , good location and close to tourist areas
Outside noise
Gillian (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
I traveled to Lisbon for work and had one free day/night so I booked this hotel for my personal stay. The room was very clean and much larger than I expected - it truly is a suite. I was only able to stay for one night, so not even 12 hours due to a 7am flight departure, but I hope to return one day. I did not have the breakfast because I had to leave very early. The location was fantastic, the staff was helpful and friendly, and they worked hard to enable me to check in a few hours early.
Nothing I did not like.
Fevriye D. (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Great location and great rustic rooms. Wonderful experience
They need to update their towels.
Ilgin (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
High ceiling room with a beautiful view of the city and the sea. The breakfast service at the room was really nice. Overall the hotel and the room was quiet.
Sandra (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
An excellent breakfast was delivered every morning. The rooms are spacious and well-maintained. The staff is friendly and very accommodating. The location is one of the best in the city. This is the shopping district so you will find shops and plenty of restaurants & bars. There is no elevator here, so you must walk up at least 32 steps to the first floor.
No elevator. So if you are physically challenged, the steps may be an issue for you.
Cheri (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The room was amazing! Breakfast was delightful!! Staff was wonderful! Great location!!
The stairs were a little overwhelming. I think guests should be warned in advance. Many people would not be able to climb them.
Karyn (Couple)
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Location was adequate
Noisy - no elevator - 6 flights of stairs - cold breakfast - plumbing noises - room was worn out badly - over priced
Richard (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The room was excellent, with spacious interior, and a nice view of the water, and the location was excellent, very close to the Commerical Square and pedestrian areas, but just far enough away that the street was quiet. A 5 minute walk the shoreline, and metro and train stations. Just could not beat the location. We had a great breakfast tray brought to our room each morning with coffee and a nice breakfast. The staff gets an A+ always friendly, helpful, and the property was very clean, Daily maid service was excellent. I would go back again!
Nothing, well done, Dear Lisbon Chiado Palace!
Michelle (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Amazing breakfast trolley brought to your room each day! Friendly and helpful front desk staff.
Check in was a little slow.
Diane (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Fabulous older building with enormous rooms. The breakfast was to die for everyday!
Nothing
Annie (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Very pleasant and professional staff.
We liked the special birthday cake with breakfast.
We absolutely loved the view and the formula with breakfast in the room.
The bed was covering half of the plugs. Too few plugs.
Nitin (Couple)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Beautiful room. Excellent breakfast that is delivered on a beautiful cart to the room! Plenty of high quality food that is beautifully presented.
The neighborhood is nice and feels safe. Clean and close to everything without being noisy. The air conditioned worked very well.
The stairs are a lot especially for older folks but that is to be expected in a historical building in a historical neighborhood.
The sound of the water pump goes off every time you use the bathroom. You get used to it after a while :)
Richard (Couple)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The hotel is a historical building. The room was spacious and comfortable. Staff were friendly and attentive. Overall, we enjoyed the experience with the place.
antonio (Couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Beautiful! It was pure luxury and it was in such an excellent location.
All fantastic!
Thank you for your information!
Area information
- Lisbon Portela Airport - 4.93 mi
- Museu do Chiado - 663 f
- Museum of Decorative Arts Museu de Artes Decorativas - 0.55 mi
- Fado and Guitar Museum Casa do Fado e da Guitarra Portuguesa - 0.66 mi
- Natural History Museum and Botanical Garden - 0.81 mi
- Rossio Station - 0.33 mi
- Estacao do Rossio - 0.33 mi
- Terreiro do Paco Metro Station - 0.41 mi
- Sao Luiz Municipal Theatre - 769 f
- Santa Justa Elevator - 0.21 mi
- Dom Pedro IV Statue - 0.24 mi
- The 25th of April Bridge Ponte 25 de Abril - 0.29 mi
- Commerce Square - 0.29 mi
- St. George's Castle - 0.46 mi
- Se Cathedral - 0.36 mi
- Lisbon Cathedral - 0.37 mi
- Underground Baixa/Chiado - 409 f
- Armazens do Chiado - 445 f
- Chiado - 642 f
- Iberian Wolf Recovery Centre - 792 f
- Pombaline Downtown - 860 f
- Largo de Camoes - 962 f
- Teatro da Trindade - 0.21 mi
- Praca do Comercio - 0.25 mi
- Rossio - 0.27 mi
- Baixa Lower Town - 0.28 mi
- Underground Rossio - 0.28 mi
- Teatro Nacional Dona Maria II - 0.28 mi
- Praca da Figueira - 0.29 mi
- Pracio del Comercio - 0.31 mi
- Metro Cais do Sodre - 0.37 mi
- Campo das Cebolas - 0.40 mi
- Elevador da Gloria - 0.40 mi
- Turismo - 0.41 mi
- Restauradores Metro - 0.41 mi
- Cais do Sodre - 0.42 mi
- Restorer's Square - 0.42 mi
- Escola de Danca do Conservatorio Nacional - 0.43 mi
- Restauradores Square - 0.44 mi
- Castelo de Sao Jorge - 0.45 mi
- Coliseu dos Recreios - 0.46 mi
- Martim Moniz Square - 0.46 mi
- St George s Castle Castelo de Sao Jorge - 0.47 mi
- Igreja de Sao Roque - 0.53 mi
- Martim Moniz - 0.53 mi
- Fundacao Ricardo Espirito Santo - 0.54 mi
- Bairro Alto - 0.56 mi
- Alfama - 0.68 mi
- Igreja da Sao Vicente de Fora - 0.72 mi
- Jardim Botanico - 0.75 mi
- Metro Avenida - 0.77 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Theatres Show all on map »
Monuments and Landmarks Show all on map »
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Dear Lisbon - Palace Chiado Suites
Rua Ivens 35, Lisbon, 1200-226, Portugal