Altis Suites Apartamentos Turísticos
Rua Castilho 13, Lisbon, 1250- 066, Portugal
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1 Room With 2 Adults Change Search
Room
Room
Address
Rua Castilho 13, Lisbon, 1250- 066, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Room Service
- Air Conditioning
- Babysitting/Child Services
- Elevator
- Heating
- On-site parking
- Family Rooms
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Car rental available
- Daily disinfection
- Ironing amenities
- Laundry services
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Physical/social distancing guidelines
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
Airports Show all on map »
- Lisbon Portela Airport - 4.22 mi
Museums
- Natural History Museum and Botanical Garden - 0.23 mi
- Fundacao Amalia Rodrigues Casa Museu - 0.32 mi
- Casa-Museu Dr. Anastacio Goncalves - 0.82 mi
- Puppet Museum Museu da Marioneta - 0.88 mi
Click here to leave your opinion >>
Sema (Group Traveler)
stayed in August, 2026
Guest Score 5 out of 10
Fair
Weeks have gone by, and they still haven't deposited our warranty refund into our account. Yet they had said it would be deposited in two or three days.
On Booking, they say they're pet-friendly. But when you arrive at the hotel, they yell at you to pick up your dog. They're a bit rude.
The entrance to the parking lot is quite narrow. The parking lot and the lodging facility are located in separate buildings. You have to walk from the hotel to the lodging facility. Unfortunately, there are quite a few stairs along the way. You have to carry your luggage up the stairs all the time. This is quite annoying. The rooms are a bit old.
Younes (Family with young children)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Altis Suites was a wonderful choice for our stay in Lisbon. The apartment was comfortable and spacious, with everything we needed for a relaxing stay. The location was also excellent, making it easy to explore Lisbon and get around the city.
The hotel’s swimming pool and spa were a lovely bonus and added to the overall experience, especially after a busy day exploring the city.
Special thanks to the staff who were friendly, welcoming, and helpful throughout our stay, which made us feel very well looked after.
Overall, we had a lovely stay and would happily recommend Altis Suites to anyone looking for a comfortable and convenient place to stay in Lisbon. We would definitely consider coming back!
The apartment could benefit from some minor renovations and updates, but this did not take away from our overall experience or the comfort of our stay.
Andrea (Family with young children)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Wonderful location.
A bit dated, but clean.
mohammad (Group Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Mariana (Couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Great location, spacious apartment and friendly staff. I defiantly recommend staying at Altis Suites while in Lisbon.
Muraleedharan (Group Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Good location and clean room
Could have been nice if family room is provided an additional bathroom or powder room
Rohit (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The staff was excellent.
There was nothing to not like.
Tarun (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Christina is the boss, my Driver Hugo ( best person)
Lovely experience
Best crew :-)
Simone (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The Altis Suites are unfortunately very dated, but the friendly management were able to change our reservation to a sister hotel around the corner after the first night.
Very old, dark and moldy bathtub.
Iulian (Group Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Clean, had all needed amenities, location was close to public transportation.
We could smell cigarette smoke coming from neighboring apartments.
cenkg (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
We really enjoyed the hotel's excellent central location in Lisbon, spotless cleanliness, and daily housekeeping with fresh towels. Staying in the Altis Suites section (same building as the main Altis hotel) gave us the convenience of an apartment combined with the reassuring 24/7 presence of a proper hotel. The room was spacious, the beds very comfortable, and the kitchen equipment was well-maintained and perfectly adequate. It was also pleasantly quiet. We’ve already agreed that if we return to Lisbon (which we plan to do next summer), we would definitely choose this place again.
The only disappointing experience came one evening when we wanted to cook some meat we bought from the market. We simply asked the main hotel reception for a pinch of salt and a spoonful of oil (Suites reception was closed at that hour), but were told we should go buy it ourselves from the shop. For a 6-night stay this felt unnecessarily unhelpful — most apartment-style hotels we’ve stayed in (and we’ve done many) happily provide small amounts of basic items like salt, sugar or oil on request, often in single-use portions. The Suites receptionist later agreed this approach could be improved, especially for short-stay guests. The Hotel's front-desk staff’s rather curt refusal genuinely upset me in the moment and almost made me want to give everything 1 star. In the end I couldn’t do that because the room service and bellboy were excellent — so in my mind it’s 1 star for that reception interaction and 10 stars for everyone else.
Susan (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything was wonderful. Receptionists were awesome and extremely helpful. Christine is a doll and will make sure all of your expectations are met.
Size and location
Fahad (Couple)
stayed in December, 2025
Guest Score 5 out of 10
Fair
Location only
It’s quite old
Nancy (Family with young children)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Great apartment style hotel, very conveniently located near several small grocery stores and restaurants. Staff was incredibly friendly and helpful. Apartment was spacious, good sized kitchen that was well-equipped, and big bedroom and living room. Nice-sized TV with many channels but digital system struggled with limited bandwidth, so reception was spotty. Bed was very quiet and comfortable. Bathroom had a tub/ shower. Very hot water.
Need expanded bandwidth for digital TV.
Laura (Family with young children)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Room and staff were great
Water was not the best. Needed lots of bottled water. One of our beds leaned to the side.
Hector (Family with young children)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The size of the suite was great!
The suites are separated from the main building
Mathias (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Perfectly located with walking g distance to all major sites in downtown Lisboa, Friendly staff and good parking available.
Interior is a little dated and could use some refurbishment. Esp the bathroom could be maintained a little better.
ABDULAZIZ (Couple)
stayed in November, 2025
Guest Score 3 out of 10
Poor
Staff was amazing and friendly.
Bad rooms. Very weird noises all day long.
Shower hanger was broken (room 7A) the shower wont stay still u have to hold it all the time.
Room was out-fashioned. Bad lightening the living room seemed super dark. To note we had 1 light bulb burned in the lobby/kitchen.
Seemed like you can hear noise from the floor all the time. Weird movement noises too, and sometimes noises as of something moving but not within inside the apartment. We honestly did not enjoy our stay at all.
Karin (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Service of victor Moscato was amazing 10 stars ?
Pablo (Family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Received an upgrade for the penthouse which was amazing considering I was with the family, amazing experience.
Thank you for your information!
Area information
- Lisbon Portela Airport - 4.22 mi
- Natural History Museum and Botanical Garden - 0.23 mi
- Fundacao Amalia Rodrigues Casa Museu - 0.32 mi
- Casa-Museu Dr. Anastacio Goncalves - 0.82 mi
- Puppet Museum Museu da Marioneta - 0.88 mi
- Marques de Pombal Station - 0.27 mi
- Rossio Station - 0.63 mi
- Estacao do Rossio - 0.63 mi
- Picoas Train Station - 0.69 mi
- Liberty Avenue - 985 f
- Edward VII Park Parque Eduardo VII - 0.28 mi
- Eduardo VII Park - 0.57 mi
- Parque Metro - 0.61 mi
- Amoreiras - 0.66 mi
- Dom Pedro IV Statue - 0.82 mi
- Santa Justa Elevator - 0.89 mi
- Sao Luiz Municipal Theatre - 0.93 mi
- Jardim Botanico - 0.22 mi
- Metro Avenida - 0.24 mi
- Marques de Pombal - 0.29 mi
- Galeria Sesimbra - 0.38 mi
- Natacao National Club - 0.46 mi
- Igreja de Sao Roque - 0.47 mi
- Elevador da Gloria - 0.54 mi
- Restauradores Square - 0.56 mi
- Restorer's Square - 0.56 mi
- Turismo - 0.58 mi
- Restauradores Metro - 0.59 mi
- Coliseu dos Recreios - 0.60 mi
- Escola de Danca do Conservatorio Nacional - 0.62 mi
- Estufa Fria - 0.62 mi
- Centro Comercial das Amoreiras - 0.65 mi
- Teatro da Trindade - 0.74 mi
- Bairro Alto - 0.75 mi
- Rossio - 0.78 mi
- Underground Rossio - 0.78 mi
- Teatro Nacional Dona Maria II - 0.79 mi
- Largo de Camoes - 0.81 mi
- Intendente Metro - 0.81 mi
- Martim Moniz - 0.83 mi
- Martim Moniz Square - 0.84 mi
- Chiado - 0.84 mi
- Praca da Figueira - 0.84 mi
- Armazens do Chiado - 0.88 mi
- Largo da Estefania - 0.89 mi
- Sao Sebastiao Metro - 0.90 mi
- Anjos Metro - 0.91 mi
- El Corte Ingles - 0.91 mi
- Underground Baixa/Chiado - 0.93 mi
- Jardim Cesario Verde - 0.95 mi
- Jardim Constantino - 0.98 mi
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Transport
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Altis Suites Apartamentos Turísticos
Rua Castilho 13, Lisbon, 1250- 066, Portugal