Altis Grand Hotel
Rua Castilho 11, Lisbon, 1269-072, Portugal
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Rua Castilho 11, Lisbon, 1269-072, Portugal
Featuring a free heated indoor pool, spa and a gym, this 5-star hotel is set in Lisbon’s business district. Altis Grand Hotel is a 2-minute walk from Avenida da Liberdade's fashionable boutiques, and 2297 feet from Príncipe Real. With an elegant and stylish décor of luxurious ebony wood and soft tones, all rooms are soundproofed and equipped with a well-lit working space. WiFi access is free at the Altis Grand Hotel. Boasting amazing views over Lisbon, Tagus River and S. Jorge Castle, Grill D. Fernando Restaurant offers a range of Portuguese dishes, with emphasis on fresh local fish. The wholesome breakfast features a selection of fresh pastries, including the well-known Pastel de Nata (traditional custard pie). Avenida Metro Station is located 1312 feet from the hotel, while Lisbon International Airport is 4.7 mi away. Chiado is within a 20-minute walk, as are the bars of Lisbon's trendy Bairro Alto. Boasting amazing views over Lisbon, Tagus River and S. Jorge Castle, Grill D. Fernando Restaurant offers a range of Portuguese dishes, with emphasis on fresh local fish. The wholesome breakfast features a selection of fresh pastries, including the well-known Pastel de Nata (traditional custard pie). On the rooftop of the hotel, at the seasonal Garden Roof Bar you can enjoy creative cocktails, wines, and light snacks in a relaxed and elegant atmosphere, admiring the city’s sunset to the sound of the resident DJ, performing on Fridays and Saturdays. License Number(s): 1072

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Fax/photocopying
  • Shared lounge/TV area
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • Accessible parking
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Heated pool
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Public transport tickets
  • Emergency cord in bathroom
  • Personal trainer
  • Sun loungers or beach chairs
  • Temporary art galleries
  • Bike tours
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • Car rental available
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Allergy-free rooms available
  • Room service available
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Valet parking (charges may apply)
  • Kid-friendly dining
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Altis Grand Hotel
Rates from View more information >>

Airports Show all on map »

  • Lisbon Portela Airport - 4.23 mi

Museums

  • Natural History Museum and Botanical Garden - 0.23 mi
  • Fundacao Amalia Rodrigues Casa Museu - 0.32 mi
  • Casa-Museu Dr. Anastacio Goncalves - 0.83 mi
  • Puppet Museum Museu da Marioneta - 0.88 mi
Click here to leave your opinion >>
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff, clean, excellent location! I will go back.
It is a non smoking property but lots of people smoke right in front of the hotel which makes the lobby a bit smoky.
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
Location
Very small room and smelly
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Entrance is dark and depressing
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Great service. Great facilities and location.
Roof top restaurant shut
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Very good location. Room was good, very comfortable bed, good size room and the staff was very professional and responsive but...
The reason I couldn't rate this hotel higher is that in my two nights I stayed there, I had no hot water. Luck warm water in the evening and slightly better in the morning. Moreover, the sauna wasn't working on both occasion I was there. Although I getting frustrated that I keep booking a hotel because they have a sauna, only to find out (it is not working, I can't accept that a 5 star hotel doesn't have hot water. On my second night, I received a customer call care to ask how my stay was, which again was very positive. it seems there is discrepancies between the staff/level of services they are trying to provide and the facilities. Perhaps, I was unlucky, but the hot water being a must, I have to mention it.
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Lovely hotel , facilities and roof top bar, staff were really great and helpful
stayed in September, 2026
Guest Score 7 out of 10
Good
Staff was very nice and helpful.
TV in the room small and behind a glass screen - not great to watch because of glare.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Good location and good people
Closing hours of rooftop bar
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Good location and good people
Closing hours of rooftop bar
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 8 out of 10
Very Good
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff was really nice, friendly and helpful
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Great location, friendly staff, and they left Pastéis de Nata in the room — they were amazing, honestly better than many we tried in Lisbon.
Considering that this is a five-star hotel, I was quite surprised by the overall condition of the room. The room felt outdated, and the closet was dusty, which was disappointing for a hotel in this category. The lighting in the room was also very poor, especially around the mirror, making it difficult to get ready or do makeup comfortably. In addition, the room service options after midnight were extremely limited, which I would not expect from a five-star hotel. Overall, the experience did not fully match the standard I would normally expect from a five-star property, especially considering the price.
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Great location, friendly staff, and they left Pastéis de Nata in the room — they were amazing, honestly better than many we tried in Lisbon.
Considering that this is a five-star hotel, I was quite surprised by the overall condition of the room. The room felt outdated, and the closet was dusty, which was disappointing for a hotel in this category. The lighting in the room was also very poor, especially around the mirror, making it difficult to get ready or do makeup comfortably. In addition, the room service options after midnight were extremely limited, which I would not expect from a five-star hotel. Overall, the experience did not fully match the standard I would normally expect from a five-star property, especially considering the price.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Guest reviews
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Area information

    Airports Show all on map »

    • Lisbon Portela Airport - 4.23 mi

    Museums

      Art Galleries Show all on map »
      • Natural History Museum and Botanical Garden - 0.23 mi
      • Fundacao Amalia Rodrigues Casa Museu - 0.32 mi
      • Casa-Museu Dr. Anastacio Goncalves - 0.83 mi
      • Puppet Museum Museu da Marioneta - 0.88 mi

    Transport

      Train stations Show all on map »
      • Marques de Pombal Station - 0.29 mi
      • Rossio Station - 0.61 mi
      • Estacao do Rossio - 0.61 mi
      • Picoas Train Station - 0.70 mi

    Other attractions

      Famous Streets Show all on map »
      • Liberty Avenue - 922 f
      National Parks Show all on map »
      • Edward VII Park Parque Eduardo VII - 0.29 mi
      • Eduardo VII Park - 0.58 mi
      • Parque Metro - 0.62 mi
      Things to do Show all on map »
      • Amoreiras - 0.67 mi
      Monuments and Landmarks Show all on map »
      • Dom Pedro IV Statue - 0.80 mi
      • Santa Justa Elevator - 0.87 mi
      Theatres Show all on map »
      • Sao Luiz Municipal Theatre - 0.92 mi
      Other Show all on map »
      • Jardim Botanico - 0.20 mi
      • Metro Avenida - 0.23 mi
      • Marques de Pombal - 0.31 mi
      • Galeria Sesimbra - 0.40 mi
      • Natacao National Club - 0.45 mi
      • Igreja de Sao Roque - 0.46 mi
      • Elevador da Gloria - 0.53 mi
      • Restauradores Square - 0.54 mi
      • Restorer's Square - 0.55 mi
      • Turismo - 0.56 mi
      • Restauradores Metro - 0.57 mi
      • Coliseu dos Recreios - 0.58 mi
      • Escola de Danca do Conservatorio Nacional - 0.60 mi
      • Estufa Fria - 0.63 mi
      • Centro Comercial das Amoreiras - 0.67 mi
      • Teatro da Trindade - 0.72 mi
      • Bairro Alto - 0.74 mi
      • Rossio - 0.76 mi
      • Underground Rossio - 0.76 mi
      • Teatro Nacional Dona Maria II - 0.77 mi
      • Largo de Camoes - 0.79 mi
      • Intendente Metro - 0.80 mi
      • Martim Moniz - 0.81 mi
      • Martim Moniz Square - 0.82 mi
      • Chiado - 0.82 mi
      • Praca da Figueira - 0.83 mi
      • Armazens do Chiado - 0.87 mi
      • Largo da Estefania - 0.89 mi
      • Anjos Metro - 0.90 mi
      • Sao Sebastiao Metro - 0.91 mi
      • Underground Baixa/Chiado - 0.91 mi
      • El Corte Ingles - 0.93 mi
      • Jardim Cesario Verde - 0.95 mi
      • Jardim Constantino - 0.98 mi

Altis Grand Hotel

Rua Castilho 11, Lisbon, 1269-072, Portugal