Altis Grand Hotel
Rua Castilho 11, Lisbon, 1269-072, Portugal
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
Rua Castilho 11, Lisbon, 1269-072, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- indoor pool
- Accessible parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Live entertainment
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Public transport tickets
- Emergency cord in bathroom
- Personal trainer
- Sun loungers or beach chairs
- Temporary art galleries
- Bike tours
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Electronic room key
- Audible alarm
- balcony/terrace
- Car rental available
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Allergy-free rooms available
- Room service available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
Lidia (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
The staff were exceptional. The 2 Ines A at reception and with guest services were outstanding. David guest services was outstanding in escorting us to our room and the follow up with where to go , where to eat etc was spot on. The 12 th floor staff, the Bistro, the Breakfast room staff are amazing and so prompt with everything. Good basic gym
Pool didn’t open until 8.00am
Da (young couple)
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
Very old furniture
Elzbieta (solo traveller)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
A bit expensive but a great stay. The spa is nice but the best was the service, so nice, welcoming and ready to help on whatever I needed, thank you!
Abrahao (solo traveller)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Everything besides de car parking by the personal in the first and in the second stay
Parking personal originated small damages in two cars rented by me
Julian (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Terreana (solo traveller)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff, clean, excellent location! I will go back.
It is a non smoking property but lots of people smoke right in front of the hotel which makes the lobby a bit smoky.
Bassam (solo traveller)
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
Location
Very small room and smelly
Andrea (solo traveller)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Entrance is dark and depressing
David (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Great service. Great facilities and location.
Roof top restaurant shut
Maya (review category business travellers)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Very good location. Room was good, very comfortable bed, good size room and the staff was very professional and responsive but...
The reason I couldn't rate this hotel higher is that in my two nights I stayed there, I had no hot water. Luck warm water in the evening and slightly better in the morning. Moreover, the sauna wasn't working on both occasion I was there.
Although I getting frustrated that I keep booking a hotel because they have a sauna, only to find out (it is not working, I can't accept that a 5 star hotel doesn't have hot water. On my second night, I received a customer call care to ask how my stay was, which again was very positive. it seems there is discrepancies between the staff/level of services they are trying to provide and the facilities. Perhaps, I was unlucky, but the hot water being a must, I have to mention it.
Lisa (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Bhambhani (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Ragini (group)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Lovely hotel , facilities and roof top bar, staff were really great and helpful
Varun (review category business travellers)
stayed in September, 2026
Guest Score 7 out of 10
Good
Staff was very nice and helpful.
TV in the room small and behind a glass screen - not great to watch because of glare.
Karthik (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Good location and good people
Closing hours of rooftop bar
Izabella (young couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Karthik (solo traveller)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Good location and good people
Closing hours of rooftop bar
Sarria (solo traveller)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Romina (young couple)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Maanya (group)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff was really nice, friendly and helpful
Thank you for your information!
Area information
- Lisbon Portela Airport - 4.23 mi
- Natural History Museum and Botanical Garden - 0.23 mi
- Fundacao Amalia Rodrigues Casa Museu - 0.32 mi
- Casa-Museu Dr. Anastacio Goncalves - 0.83 mi
- Puppet Museum Museu da Marioneta - 0.88 mi
- Marques de Pombal Station - 0.29 mi
- Rossio Station - 0.61 mi
- Estacao do Rossio - 0.61 mi
- Picoas Train Station - 0.70 mi
- Liberty Avenue - 922 f
- Edward VII Park Parque Eduardo VII - 0.29 mi
- Eduardo VII Park - 0.58 mi
- Parque Metro - 0.62 mi
- Amoreiras - 0.67 mi
- Dom Pedro IV Statue - 0.80 mi
- Santa Justa Elevator - 0.87 mi
- Sao Luiz Municipal Theatre - 0.92 mi
- Jardim Botanico - 0.20 mi
- Metro Avenida - 0.23 mi
- Marques de Pombal - 0.31 mi
- Galeria Sesimbra - 0.40 mi
- Natacao National Club - 0.45 mi
- Igreja de Sao Roque - 0.46 mi
- Elevador da Gloria - 0.53 mi
- Restauradores Square - 0.54 mi
- Restorer's Square - 0.55 mi
- Turismo - 0.56 mi
- Restauradores Metro - 0.57 mi
- Coliseu dos Recreios - 0.58 mi
- Escola de Danca do Conservatorio Nacional - 0.60 mi
- Estufa Fria - 0.63 mi
- Centro Comercial das Amoreiras - 0.67 mi
- Teatro da Trindade - 0.72 mi
- Bairro Alto - 0.74 mi
- Rossio - 0.76 mi
- Underground Rossio - 0.76 mi
- Teatro Nacional Dona Maria II - 0.77 mi
- Largo de Camoes - 0.79 mi
- Intendente Metro - 0.80 mi
- Martim Moniz - 0.81 mi
- Martim Moniz Square - 0.82 mi
- Chiado - 0.82 mi
- Praca da Figueira - 0.83 mi
- Armazens do Chiado - 0.87 mi
- Largo da Estefania - 0.89 mi
- Anjos Metro - 0.90 mi
- Sao Sebastiao Metro - 0.91 mi
- Underground Baixa/Chiado - 0.91 mi
- El Corte Ingles - 0.93 mi
- Jardim Cesario Verde - 0.95 mi
- Jardim Constantino - 0.98 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Famous Streets Show all on map »
National Parks Show all on map »
Things to do Show all on map »
Monuments and Landmarks Show all on map »
Theatres Show all on map »
Other Show all on map »
Altis Grand Hotel
Rua Castilho 11, Lisbon, 1269-072, Portugal