Mercy Hotel
Rua Da Misericordia 76, Lisbon, 1200-273, Portugal
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1 Room With 2 Adults Change Search
Room
Room
Address
Rua Da Misericordia 76, Lisbon, 1200-273, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Heating
- Fax/photocopying
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Daily Housekeeping
- Non-Smoking Rooms Available
- Public transport tickets
- Emergency cord in bathroom
- Wine/champagne
- Temporary art galleries
- Bike tours
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- Lisbon Portela Airport - 4.77 mi
Museums
- Museu do Chiado - 0.29 mi
- Natural History Museum and Botanical Garden - 0.59 mi
- Museum of Decorative Arts Museu de Artes Decorativas - 0.69 mi
- Puppet Museum Museu da Marioneta - 0.71 mi
Click here to leave your opinion >>
Elizabeth (Couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
We loved the location, the modern and clean interior, the comfortable beds and having an espresso pod machine in our room. Every single staff member we interacted with were excellent!
Paulo (Couple)
stayed in August, 2026
Guest Score 5 out of 10
Fair
Good location
Our room air conditioner was very loud and noisy. We needed ear plugs to sleep.
The shower glass is too small and you end up wetting the whole bathroom floor. Bad design.
The man that checked us in had the personality of a peanut. Could hardly understand him he spoke so quiet and was hardly explaining things. shouldn’t be working at a hotel reception.
Evelyn (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Good rooms .
Darkness and the smell at the lobby
Spaeth (Solo Traveler)
stayed in June, 2026
Guest Score 5 out of 10
Fair
They charged me twice for the mini bar. I expressed displeasure, but the charge was applied. Troubling indeed.
DAPHNE (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Loved the location, quality and especially the staff… very helpful and friendly
Melissa (Couple)
stayed in June, 2026
Guest Score 7 out of 10
Good
Location location location
Location
Jypsy (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
This hotel exceeded my expectations. The staff was amazingly friendly, greeting me every time they saw me. Complimentary coffee available in the lobby 24hrs. It is situated in a perfect location - centrally in Bairro Alto, a quick walk to great shopping, dining, and the metro.
There was construction work taking place in the building next door, which was somewhat disruptive on Monday morning. I hadn't heard it at any point prior to that morning and it was not communicated that construction may be taking place. A slight inconvenience but not enough to ruin my entire trip.
Jennifer (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Excellent location in a super neighborhood , easy check in, clean and comfortable room with great hot water in the shower! Staff at front desk were excellent.
Only one small elevator which was a pain at check in and check out but otherwise there are stairs.
Laura (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Excellent location. Within 5-10 minutes of every tour (walking and Sintra bus tour) I did. Close to public transit, restaurants, and drinks.
Juana (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Very nice staff and good location
.
Gonçalo (Couple)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Fantastic location. Very nice and welcoming staff. Room had great design and a good mini-bar. Good blackout curtains. Free pastéis de nata !
Squeaky floors. Glass shards inside the bed on the last night. The room was advertised as having a balcony but then it didn't.
Hussain (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The location was good. I got a bigger room than I thought which is always nice.
No gym. This is mostly a place to sleep don't expect much. Which doesn't mean it is bad but good for a short stay
De L. (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
I love the location and modern design. The rooms were so cool and comfortable.
The breakfast
William (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Location, breakfast, view from suite
Sewer smell in room. Aircon/heat was noisy
Thomas (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The location to this property was fantastic. The staff was wonderful. I would definitely stay here again.
No complaints
adriana (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The hotel is very cute, clean, comfortable
The staff is unfriendly, almost rude which made the stay a little unpleasant. Too bad because rhe hotel is very pleasant.
adriana (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The hotel is super clean, super cute, and the location is just perfect.
The staff is super unfriendly, borderline rude. Made the stay a little unpleasant. Which is too bad, given the fact that the hotel is super nice.
Elisabeth (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Great location, nice staff, beautiful room, great view, good breakfast.
Nothing
Stephen (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Fantastic location
No complaints
Grace (Couple)
stayed in December, 2025
Guest Score 3 out of 10
Poor
Location was perfect.
I was really disappointed with my stay at this hotel. The rooftop bar was closed and no food was being served, neither of which was mentioned before booking. We booked through Booking.com and paid extra for a balcony city-view room, reserving two weeks in advance and keeping in regular contact. Despite this, we were given the wrong room on arrival.
The staff showed no apology or accountability for the mistake and didn’t offer any refund for the extra we had paid. We were able to move to the correct room for our second night, but even then we noticed that all toiletries—like soap—had been removed, presumably because we had already used the ones from the first room. Both rooms felt old and dated, and overall the experience left a lot to be desired.
The kitchen odor from the first room was unbearable and you could not have the window open.
After the room change, the staff became noticeably cold and unfriendly. They blamed Booking.com and claimed they had no record of our balcony room booking, which was quite frustrating.
I would only recommend this hotel for a very short stay due to its convenient location. For longer visits, I believe there are better hotels nearby that offer more comfort, cleanliness, and genuinely friendly service.
Thank you for your information!
Area information
- Lisbon Portela Airport - 4.77 mi
- Rossio Station - 829 f
- Estacao do Rossio - 864 f
- Terreiro do Paco Metro Station - 0.63 mi
- Museu do Chiado - 0.29 mi
- Natural History Museum and Botanical Garden - 0.59 mi
- Museum of Decorative Arts Museu de Artes Decorativas - 0.69 mi
- Puppet Museum Museu da Marioneta - 0.71 mi
- Sao Luiz Municipal Theatre - 0.24 mi
- Dom Pedro IV Statue - 0.24 mi
- Santa Justa Elevator - 0.28 mi
- The 25th of April Bridge Ponte 25 de Abril - 0.51 mi
- Commerce Square - 0.52 mi
- St. George's Castle - 0.59 mi
- Se Cathedral - 0.55 mi
- Lisbon Cathedral - 0.55 mi
- Liberty Avenue - 0.66 mi
- Teatro da Trindade - 121 f
- Largo de Camoes - 652 f
- Chiado - 684 f
- Armazens do Chiado - 1,025 f
- Elevador da Gloria - 1,048 f
- Rossio - 0.22 mi
- Turismo - 0.24 mi
- Escola de Danca do Conservatorio Nacional - 0.24 mi
- Underground Rossio - 0.24 mi
- Underground Baixa/Chiado - 0.24 mi
- Restorer's Square - 0.24 mi
- Restauradores Metro - 0.25 mi
- Teatro Nacional Dona Maria II - 0.25 mi
- Restauradores Square - 0.26 mi
- Praca da Figueira - 0.30 mi
- Igreja de Sao Roque - 0.31 mi
- Coliseu dos Recreios - 0.32 mi
- Pombaline Downtown - 0.34 mi
- Iberian Wolf Recovery Centre - 0.34 mi
- Bairro Alto - 0.43 mi
- Metro Cais do Sodre - 0.44 mi
- Martim Moniz Square - 0.44 mi
- Cais do Sodre - 0.47 mi
- Praca do Comercio - 0.48 mi
- Baixa Lower Town - 0.49 mi
- Martim Moniz - 0.50 mi
- Castelo de Sao Jorge - 0.52 mi
- Jardim Botanico - 0.52 mi
- Pracio del Comercio - 0.54 mi
- Metro Avenida - 0.56 mi
- St George s Castle Castelo de Sao Jorge - 0.60 mi
- Campo das Cebolas - 0.61 mi
- Natacao National Club - 0.66 mi
- Fundacao Ricardo Espirito Santo - 0.68 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Theatres Show all on map »
Monuments and Landmarks Show all on map »
Historical Buildings Show all on map »
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Mercy Hotel
Rua Da Misericordia 76, Lisbon, 1200-273, Portugal