Pestana Royal Premium All Inclusive Ocean & Spa Resort
Estrada Monumental 275, Funchal, Madeira Islands, 9000-250, Portugal
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
Estrada Monumental 275, Funchal, Madeira Islands, 9000-250, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Garden
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Mini golf
- Snack bar
- Beachfront
- On-site parking
- indoor pool
- outdoor pool
- 24-hour security
- Concierge services
- Free Wi-Fi
- Massage services
- Off-Site parking
- Restaurant(s)
- Sun Deck
- All Inclusive
- Non-Smoking Rooms Available
- Outdoor furniture
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- Food delivery
- Electronic room key
- balcony/terrace
- Daily disinfection
- Fitness center
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Spa/sauna
- Tennis court & equipment
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Bicycle rental (charges may apply)
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Pestana Royal Premium All Inclusive Ocean & Spa Resort
Rates from View more information >>
Airports Show all on map »
- Madeira Funchal Airport - 10.72 mi
Museums
- Quinta das Cruzes Museum - 1.99 mi
- Museum of Natural History Funchal - 2.23 mi
- Frederico de Freitas Museum - 2.31 mi
- Sacred Art Museum - 2.40 mi
Click here to leave your opinion >>
Joana (Family with Young Children)
stayed in April, 2024
Guest Score 2 out of 10
Poor
The view
The food, the noise so loud no one could sleep, the value for a 5 star , the indoor pool was a tank the gym was for 2 people max
Davoyan (Solo Traveler)
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Craig (Family with Young Children)
stayed in March, 2024
Guest Score 7 out of 10
Good
The helpfulness and friendliness of the Hotel staff. The Hotel policy of not having plastic bottles was also appreciated.
The Hotel does not really justify a 5 star rating. It is more a 4 star in our opinion.
Adrian (Traveling as Couple)
stayed in March, 2024
Guest Score 7 out of 10
Good
Lunch buffets were good The garden & pool area were nice
The maderian restaurant was poor. Recliners around the pool were tired Tea making facilities in the room had no milk Gym not well equipped
Lois ()
stayed in February, 2024
Guest Score 8 out of 10
Very Good
Jayanta (Family with Young Children)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Behaviour and hospitality of the staffs, facilities, cleanliness, commutes, room, views.
Food is little monotonous and similar taste almost all time. This is one improvement area. Need more variety and imagination not quantity.
Kate (Family with Young Children)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Staff were incredibly helpful.
Food was great.
Although there weren't many children staying, it was great for small kids - playground, playhouse, bouncy castle.
We stayed in a suite which was a little basic but beautiful views and clean.
Nothing really!
Jeds (Traveling as Couple)
stayed in February, 2024
Guest Score 8 out of 10
Very Good
The food was greater & the buffet arrangement.
The staff should engage more with the guests, interaction was very poor.
Lauren (Family with Young Children)
stayed in February, 2024
Guest Score 7 out of 10
Good
The staff was very attentive, helpful and kind. The views are beautiful.
The indoor heated pool was only heated to 27 degrees C so it was really cold, especially for a child. This was a big disappointment as the outdoor pools were also too cold to use.
The beds are also incredibly hard, and old pipes make a loud screeching sound each time toilets are flushed.
The Kids Club Schedule that was posted wasnt really followed.
Doreen (Traveling as Couple)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
The bar area was the only downside for us. The theatre style set up of the seating didnt come across as inviting.
William (Family with Young Children)
stayed in February, 2024
Guest Score 6 out of 10
Pleasant
Alan (Traveling as Couple)
stayed in February, 2024
Guest Score 9 out of 10
Wonderful
Liga (Family with Young Children)
stayed in January, 2024
Guest Score 10 out of 10
Exceptional
Everething was perfect
Everething was good
Tony (Traveling as Couple)
stayed in January, 2024
Guest Score 9 out of 10
Wonderful
Location , staff, food
bedrooms could be updated possibly a little more
Diana (Traveling as Couple)
stayed in December, 2023
Guest Score 10 out of 10
Exceptional
Benjamin (Traveling as Couple)
stayed in November, 2023
Guest Score 8 out of 10
Very Good
Elizabeth (Traveling as Couple)
stayed in November, 2023
Guest Score 7 out of 10
Good
The gardens are very pretty. The main public rooms are attractive. The staff are efficient. The pool area is nice. As it was all inclusive there were always plenty of snacks and drinks available.
There was no door to the toilet in our room - it was open plan so no proper privacy. The decor in the room was not good in places. The a la carte restaurants had limited menus and the decor was very tatty. The gluten free options were very limited and I got tired of just eating fish all the time.
Sanda ()
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
A wide choice for cocktails and foods that are included in the price. Many things to keep you entertained.
The room was a bit worn out and no one really informs you about the possibilities in the hotel so it is kinda hard to navigate and plan your stay.
Sonia (Family with Young Children)
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
We really liked the location of the property, the friendly and helpful staff, the accommodating reception and managers especially Rosa and Henrique. Everyone made sure we were treated with care and attention during our stay. The restaurant staff and waiters were friendly. There were great hot drinks machines and the hotel was kept clean. My family and I are vegetarian and dont eat egg, the restaurant catered to our requirements and with notice we had vegan cake, breakfast and meals when asked. The buffet was 10/10 for food choice with plenty of foods for every diet - even if we didnt request specific food, there was plenty for us to choose from. Thank you
I think the only feedback I have would be that some of the rooms were dated particularly the bathrooms. When we arrived we were originally due to stay in an older part of the hotel where the bathroom was not upgraded. We hadnt realised this from the hotel photos on the website however the management took on our feedback and upgraded us. We were told the hotel is in the process of being renovated over the year.
Jiří ()
stayed in November, 2023
Guest Score 6 out of 10
Pleasant
The staff was bad nice, helpful and there were a lot of them everywhere.
How half equipped the place was. The bathroom didnt have a door. The gym didnt have equipment (I mean how would you do weights with only one weight ?) the person responsible for the gym have clearly never been to one before. The have 2 saunas but the nice one was out of order the whole time and the other one was hidden at the other end of hotel and was quite old.
Thank you for your information!
Area information
- Madeira Funchal Airport - 10.72 mi
- Madeira Casino - 1.93 mi
- Botanical Gardens Madeira - 3.40 mi
- Palheiro Gardens - 5.18 mi
- Madeira Theme Park - 11.56 mi
- Quinta das Cruzes Museum - 1.99 mi
- Museum of Natural History Funchal - 2.23 mi
- Frederico de Freitas Museum - 2.31 mi
- Sacred Art Museum - 2.40 mi
- Cathedral of Funchal - 2.43 mi
- Santana's traditional houses - 11.35 mi
- Parque Ecologico do Funchal - 4.65 mi
- Santo da Serra Golf Club - 9.33 mi
- Santo da Serra Golf - 10.16 mi
- Escola Profissional de Hotelaria e Turismo da Madeira - 0.23 mi
- Centro Comercial Forum Madeira - 0.44 mi
- CIFEC - Madeira Congress Center - 1.89 mi
- Quinta das Palmeiras - 2.03 mi
- Marina do Funchal - 2.20 mi
- Pregetter s Orchid Garden - 2.30 mi
- Igreja de Nossa Senhora do Monte - 2.30 mi
- Avenida do Mar - 2.34 mi
- Monte Palace Tropical Garden - 2.46 mi
- Santa Clara-a-Velha Monastery - 2.46 mi
- Madeira Story Centre - 2.74 mi
- Workers Market - 2.88 mi
- Cabo Girao - 2.98 mi
- Quinta do Palheiro Ferreiro - 4.80 mi
- Palheiro Golfe - 5.25 mi
- Praia dos Reis Magos - 7.23 mi
- Ponta de Sao Lourenco - 7.75 mi
- Laurel Forest Laurisilva - 9.22 mi
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Pestana Royal Premium All Inclusive Ocean & Spa Resort
Estrada Monumental 275, Funchal, Madeira Islands, 9000-250, Portugal