Lti Pestana Grand Ocean Resort Hotel
Ponta Da Cruz Piornais, Funchal, Madeira Islands, 9000-103, Portugal
US: +1 888-428-0763
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Room
Room
Address
Ponta Da Cruz Piornais, Funchal, Madeira Islands, 9000-103, Portugal
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Children's playground
- Hiking
- Heating
- Fax/photocopying
- Wheelchair accessible
- On-site parking
- indoor pool
- kids club
- outdoor pool
- Accessible parking
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Parking Available
- Indoor play area
- Emergency cord in bathroom
- Outdoor furniture
- Kids' pool
- Sun loungers or beach chairs
- Themed dinner nights
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- Food delivery
- Electronic room key
- Car rental available
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Non-smoking property
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Room service available
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
Airports Show all on map »
- Madeira Funchal Airport - 10.64 mi
Museums
- Quinta das Cruzes Museum - 2.05 mi
- Frederico de Freitas Museum - 2.16 mi
- Museum of Natural History Funchal - 2.16 mi
- Sacred Art Museum - 2.31 mi
Click here to leave your opinion >>
Rui (Family with Young Children)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Eric (Traveling as Couple)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Reception staff on check in and check out were efficient, welcoming and professional. Our room on fourth floor had magnificent ocean views. Our rate included breakfast and dinner. We spent four nights at the hotel. Breakfast each day was very good. Many varieties of food. Dinner on Wednesday and Saturday nights was not very good. A strange assortment of food. Not very nice at all. Very disappointing. You would need a hire car to stay here. The hotel is a distance from the Funchal city centre.
Dinner on Wednesday and Saturday nights. No ice machines. The quality of the bathroom linen was not good. Towels were very thin and needed to be thrown away. No face cloths provided
Andrew (Family with Young Children)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Everything
Nil
Diane (Traveling as Couple)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Breakfast ok help yourself
Buffet dinner not great
Suzanne (Traveling as Couple)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
The hotel is in a lovely position next to the sea with a beautiful outlook.
The pool is lovely with lots of sun beds, the restaurants are all very nice. It was a relaxing stay in very pleasant surroundings. Would recommend!
Donal (Traveling as Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
The Pestana was really excellent in all ways. We were really well looked after, even bringing breakfast to our room for no additional cost when we wanted to get up early for a sunrise hike. It was a beautiful and cheerful place to relax after busy day. It was excellent value with half board and I would love to go back.
Philippe (Traveling as Couple)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Perfectly located hotel near the coast surrounded by several pools, beautiful gardens and only 10 minutes from Funchal. The room was spacious with good beds and clean facilities. The hotel had 4 different restaurants to choose from . Both the buffet restaurant as the 3 themed restaurants served good quality and varieted meals by very friendly staff.
I can't think of anything.
Marek (Traveling as Couple)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
breakfast," "room," and "pool"
T.savelyeva2 (Solo Traveler)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
I had a very beautiful room with amazing views of the ocean and garden. It was very convenient that from the backyard of the hotel there is access to a path along the ocean, where you can run or just walk. There is a beautiful beach nearby. Relaxing near the pool is also very convenient; next to it there is a garden and grass on which you can place your sun lounger overlooking the ocean. Excellent access 5 minutes walk to Forum shopping center.
At first they gave me a very strange room overlooking the backyard, the exit from the underground parking and the road on the ground floor, for some reason with a kitchen, and the room did not look like a guest room, but rather like a staff room. This was not what I booked. But at my request, they quickly changed my room and I was very pleased. I want to say thank you for that. The hotel is a little old and if they could renovate it soon, it would be great. But, it should be noted that only the public areas of the hotel look old, and the rooms are in excellent condition and very well equipped. The air conditioning also worked great.
Jason (Traveling as Couple)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
I had excellent help in booking a few events / tours through reception. The partnerships with these tours (levadas and dolphin watching) were very well organized.
Being charged extra for water at meals. That should be a staple item. The pools were too cold and not comfortable for swimming.
Jyothi (Traveling as Couple)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Very well kept
Bath rooms need updating pool closes too early buffets are boring
Iosif (Traveling as Couple)
stayed in April, 2024
Guest Score 8 out of 10
Very Good
Clean bed, Clean and good buffet.
The bathroom is old, the shower does not look good. The outdoor pool was cold.
Steven (Traveling as Couple)
stayed in April, 2024
Guest Score 7 out of 10
Good
The staff was excellent. The rooms were spotless, and the views spectacular.
The buffet(s) were fair at BEST..... I would stick to the alacart restaurants.
Piotr (Family with Young Children)
stayed in April, 2024
Guest Score 5 out of 10
Fair
This hotel is not 5 star standard I was used in Germany/Switzerland. Value for money very low
Samantha (Family with Young Children)
stayed in April, 2024
Guest Score 9 out of 10
Wonderful
Sophia ()
stayed in April, 2024
Guest Score 9 out of 10
Wonderful
Very good location next to the Promenade. Big room and nice garden with Pool. Breakfast and dinner okay but a lot of repetition. Lovely staff, always able to help!
Room floor was not cleaned even once in one week.
Kamil (Family with Young Children)
stayed in April, 2024
Guest Score 8 out of 10
Very Good
First room we booked online wasn't what we were expecting. Luckily we managed to upgrade to the master suite and this was something to remember. Fabulous views and very clean and comfortable beds.
First family room we stayed in. Pillow cases had brown marks around. Bed where two single beds next to each other and very uncomfortable mattresses.
Nóra (Family with Young Children)
stayed in April, 2024
Guest Score 8 out of 10
Very Good
The food, location, cleanliness, WiFi, spa resort, the public places, free parking for the hotel guests and the wiev from the balconies and above all the garden were beautiful. These things were excellent.
There were few things that I didn't like but the above mentioned conditions compensated it.
Elizabeth (Traveling as Couple)
stayed in April, 2024
Guest Score 8 out of 10
Very Good
Lovely sea view room, food excellent. Lovely communal bars such as areas and pools. Also liked that there were al a carte dining options at no extra cost.
Room was not cleaned to a high standard. Never vacuumed and just the minimum done. Bathroom towels were very thin and worn. This let the hotel down.
Boris (Family with Young Children)
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Everything was great!
Thank you for your information!
Area information
- Madeira Funchal Airport - 10.64 mi
- Madeira Casino - 1.80 mi
- Botanical Gardens Madeira - 3.37 mi
- Palheiro Gardens - 5.02 mi
- Madeira Theme Park - 11.84 mi
- Quinta das Cruzes Museum - 2.05 mi
- Frederico de Freitas Museum - 2.16 mi
- Museum of Natural History Funchal - 2.16 mi
- Sacred Art Museum - 2.31 mi
- Cathedral of Funchal - 2.33 mi
- Santana's traditional houses - 11.63 mi
- Parque Ecologico do Funchal - 4.89 mi
- Santo da Serra Golf Club - 9.37 mi
- Santo da Serra Golf - 10.19 mi
- Centro Comercial Forum Madeira - 705 f
- Escola Profissional de Hotelaria e Turismo da Madeira - 0.64 mi
- Quinta das Palmeiras - 1.93 mi
- CIFEC - Madeira Congress Center - 2.07 mi
- Marina do Funchal - 2.07 mi
- Pregetter s Orchid Garden - 2.17 mi
- Igreja de Nossa Senhora do Monte - 2.17 mi
- Avenida do Mar - 2.23 mi
- Monte Palace Tropical Garden - 2.38 mi
- Santa Clara-a-Velha Monastery - 2.39 mi
- Madeira Story Centre - 2.63 mi
- Workers Market - 2.80 mi
- Cabo Girao - 3.21 mi
- Quinta do Palheiro Ferreiro - 4.64 mi
- Palheiro Golfe - 5.09 mi
- Praia dos Reis Magos - 7.04 mi
- Ponta de Sao Lourenco - 8.14 mi
- Laurel Forest Laurisilva - 9.65 mi
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Attractions/Entertainment
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Lti Pestana Grand Ocean Resort Hotel
Ponta Da Cruz Piornais, Funchal, Madeira Islands, 9000-103, Portugal