Sheraton Grand Krakow
7 Powisle Street, Cracow, Krakow, 31-101, Poland
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Room
Room
Address
7 Powisle Street, Cracow, Krakow, 31-101, Poland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- BBQ facilities
- bathrobes
- Private check-in/check-out
- On-site parking
- mini bar
- indoor pool
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Polish
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Shuttle service (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- John Paul II Intl Airport Krakow-Balice - 6.65 mi
Museums
- Archeological Museum - 0.27 mi
- Krypta u Pijarow Gallery - 0.33 mi
- Museum of Japanese Art and Technology - 0.34 mi
- Jan Fejkiel Gallery - 0.37 mi
- Potocka Gallery - 0.37 mi
- Artemis Gallery - 0.38 mi
- 20th Century Polish Art Gallery - 0.44 mi
- National Museum - 0.44 mi
- Historical Museum of Krakow - 0.44 mi
- National Museum of Krakow - 0.44 mi
- Piano Nobile Gallery - 0.52 mi
- Jagiellonian Univeristy Geological Museum - 0.56 mi
- Bunkier Sztuki Modern Art Gallery - 0.57 mi
Click here to leave your opinion >>
Tsung (Solo Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Location, facilities
Gym and pool could be bigger for the size of the hotel
Paul (Solo Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Very comfortable beds, easy check in, courteous staff.
Mohammad (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Location and staff are amazing, spacious of rooms accepted ,breakfast is good, and all restaurants .
High-speed internet
Hiba (Family with young children)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Great location. Amazing lobby very spacious and nice. Staff were beyond amazing
I loved it all
Lee (Family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Check in was very quick, efficient and friendly - great first impression. First impressions of the building and location absolutely excellent - the hotel looks stunning inside and out, sitting right by the river and castle. Rooms not the biggest, but very clean and well appointed. Restaurant facilities excellent and again, staff very friendly and attentive. The rooftop bar offers stunning views of the river and is a great facility.
Nothing that we didn't like.
Aysha (Family with young children)
stayed in August, 2025
Guest Score 6 out of 10
Pleasant
Great location overlooking the river, about a 13–14 minute walk to the main square. Staff were polite and placed our four rooms on the same floor. Breakfast was good and varied.
room cleanliness was poor — dirty carpet, unclean bathroom with no bidet, and housekeeping only made the bed without fully cleaning the room. and leftover food on the table was not removed.
Ahmed (Group Traveler)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Everything
Nothing
Kai (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Location, service, hospitality
ibrahim (Family with young children)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
The location
Furniture is a bit old and not mentained well
ALI (Group Traveler)
stayed in August, 2025
Guest Score 4 out of 10
Disappointing
Location
Room wasn’t clean good, stag not helpful or friendly
Niki (Family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
clean room, comfortable beds, excellent breakfast, friendly polite staff
room was small
Musad (Family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Every thing is nice
Nothing
Gregory (Solo Traveler)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Perfect location, and very nice hotel overall. Large rooms.
Food prices in the very high side.
Pavlin (Couple)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The property was excellent, with the exception of the air conditioning.
The air conditioning was marginal in the room and very poor in the main area of the hotel that included the reservation desk and restaurant area. We felt sorry for the hotel staff working in very warm and humid conditions. Management should spend money to correct the air conditioning problem that spans the entire hotel.
unknown (Couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
rooftop ,bad reception ,staff arrogant. I could not choose my table
john (Solo Traveler)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Great breakfast but poor staff service
stacey (Solo Traveler)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The staff, location and the food.
Rashed (Couple)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
it’s new. why. it should be. new
furniture. not new. very. old
Huseyn (Business Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Marie-claire (Business Traveler)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Location was perfect, view on river & castle, close to city center and main attractions. Room had enough space, well decorated, comfortable bed, clean except for glasses at bar (3 out of 4 were dirty, not usable except if washed them yourself, not acceptable for 5star hotel). Also I had to ask for room service in the afternoon as no one showed up. A daily room service is a must for a 5star hotel. Breakfast was very good, lot of choice, shame the pancakes were cold, otherwise perfect. Although few minus points, I can recommend this hotel.
As said the room service should be better. Dirty glasses at arrival is a no go. No room service as well. This should be better for 5 star hotel.
Thank you for your information!
Area information
- John Paul II Intl Airport Krakow-Balice - 6.65 mi
- Archeological Museum - 0.27 mi
- Krypta u Pijarow Gallery - 0.33 mi
- Museum of Japanese Art and Technology - 0.34 mi
- Jan Fejkiel Gallery - 0.37 mi
- Potocka Gallery - 0.37 mi
- Artemis Gallery - 0.38 mi
- 20th Century Polish Art Gallery - 0.44 mi
- National Museum - 0.44 mi
- Historical Museum of Krakow - 0.44 mi
- National Museum of Krakow - 0.44 mi
- Piano Nobile Gallery - 0.52 mi
- Jagiellonian Univeristy Geological Museum - 0.56 mi
- Bunkier Sztuki Modern Art Gallery - 0.57 mi
- Wawel Royal Castle - 0.25 mi
- Bishop Erazm Ciolek Palace - 0.27 mi
- St. Idzi's Church - 0.33 mi
- St. Martin's Church - 0.33 mi
- St. Francis of Assisi's Church - 0.34 mi
- St. Bernardine's Church - 0.34 mi
- St. Andrew's Church - 0.35 mi
- Church of Saint Apostles Peter and Paul - 0.37 mi
- St. Joseph's Church - 0.41 mi
- Conversion of St. Paul Church - 0.44 mi
- Church of St. Adalbert - 0.46 mi
- St. Anne's Church - 0.48 mi
- Jozef Mehoffer's House - 0.52 mi
- St. Barbara's Church - 0.56 mi
- Hipolit House - 0.59 mi
- Church of Saint Michael the Archangel - 0.60 mi
- Church of St. Catherine of Alexandria - 0.63 mi
- Jagiellonian University - 0.36 mi
- Collegium Maius Great College - 0.43 mi
- Town Hall Tower - 0.47 mi
- Adam Mickiewicz Monument - 0.51 mi
- Cracovia Stadium - 0.48 mi
- Cloth Hall - 0.52 mi
- Old Theatre - 0.56 mi
- Autosave Car Park - 0.64 mi
- Wawel Marina - 933 f
- Dragon's Den - 0.22 mi
- Planty - 0.22 mi
- Wawel - 0.27 mi
- International Centre of Culture - 0.44 mi
- Holy Trinity Basilica - 0.45 mi
- Kupa Synagogue - 0.48 mi
- Main Market Square - 0.48 mi
- St. Mary's Basilica - 0.55 mi
- Krzysztofory Galery - 0.56 mi
- Palace of Art - 0.61 mi
- Tempel Synagogue - 0.63 mi
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Museums
Art Galleries Show all on map »
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Sheraton Grand Krakow
7 Powisle Street, Cracow, Krakow, 31-101, Poland