Novotel Krakow City West
Al. Armii Krajowej 11, Cracow, Krakow, 30-150, Poland
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2 Rooms With 4 Adults 4 Children Change Search
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Al. Armii Krajowej 11, Cracow, Krakow, 30-150, Poland
Located a 15-minute drive from Kraków-Balice airport and a 30 minute walk to the Old Town, the 4-star Novotel Kraków City West offers its guests spacious, air-conditioned rooms with free internet. Each one has a private bathroom with a hairdryer. The rooms at Novotel Kraków City West have furniture in warm colors, and include a work area. An electric kettle, a safe and a fridge are also available in each room. A rich breakfast buffet is available in the mornings. Novotel Kraków City West's restaurant serves Polish and international dishes throughout the day. Guests can enjoy a modern lobby with a choice of plush seating coupled with a library and a dedicated kids corner. There is also a Novo2 Lounge Bar, where live music can be enjoyed. The Old Town is 2.5 mi away from the hotel. The Kraków-Balice International Airport is 6.2 mi from the Novotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Casino
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Coffee/tea maker
  • Children's playground
  • Table tennis
  • Library
  • Hiking
  • Heating
  • Private check-in/check-out
  • Shared kitchen
  • Wheelchair accessible
  • mini bar
  • indoor pool
  • kids club
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Kitchen
  • Massage services
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Ukrainian
  • Non-Smoking Rooms Available
  • Parking Available
  • Shops on site
  • Books, DVDs, music for children
  • Electric vehicle charging station
  • Kids' pool
  • Sofa
  • Linens
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Socket near the bed
  • Window
  • Dining table
  • Outdoor recreational features
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Clothes drying rack
  • Pets allowed (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Kids liked the pool.
The sauna was a joke. There was no place to shower and cool. People jumped from the sauna right in the pool and back, which was not very hygienic.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 8 out of 10
Very Good
It was a typical Novotel type of hotel. Quite big, quite cosmopolitan, quite perfect for 2 days staying.
The wellness part is so small, the pool is only 10-12 meters, so it could be bigger in my mind. The breakfast area was always full.
stayed in April, 2025
Guest Score 7 out of 10
Good
Hotel was good in general..staff were very nice and helpful.
They did not clean the room everyday. When they change the sheets they forgot to change dirty glasses. Breakfast was not as good as I expected since there was no so enough options.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 7 out of 10
Good
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
The hotel was comfortable and the breakfast very well served. All facilities were relatively new and it is near a big avenue with plenty of options of buses. It is not so close to the city center, but it is a good option considering the distance of the airport and depending of your trip plans.
Nothing to declare.
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Comfortable location next to the buss stop
The hotel is good 3* but not 4. Swimming pool is very small, always fool of kids. Good choice of food at the breakfast but plates are always messy and seems noone care how bad it look. Big rooms with a bit outdated furniture.
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Fantastic place
stayed in March, 2025
Guest Score 7 out of 10
Good
Staff were very polite and friendly. We had also of trouble all night on the saturday night from other guests screaming banging and running up and down the halls and rooms all night it was disgraceful staff didnt seem to be able to stop them. Breakfast was nice plenty of variety. Beds were comfy pitty about the bad guests staying next door and below us.
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Staff is very friendly and helpful
stayed in March, 2025
Guest Score 7 out of 10
Good
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Guest reviews
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Availability from Tue, May 13, 2025 To Fri, May 16, 2025 For 2 Rooms (Change Search)
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Area information

    Airports Show all on map »

    • John Paul II Intl Airport Krakow-Balice - 5.02 mi

    Museums

      Art Galleries Show all on map »
      • Jagiellonian Univeristy Geological Museum - 1.24 mi
      • National Museum of Krakow - 1.36 mi
      • National Museum - 1.36 mi
      • Nova Gallery - 1.37 mi
      • 20th Century Polish Art Gallery - 1.37 mi
      • Foto-Medium-Art Gallery - 1.49 mi
      • Potocka Gallery - 1.55 mi
      • Pryzmat Art Gallery - 1.66 mi
      • Bunkier Sztuki Modern Art Gallery - 1.71 mi
      • Krypta u Pijarow Gallery - 1.80 mi
      • Piano Nobile Gallery - 1.82 mi
      • Dominik Rostworowski Gallery - 1.90 mi
      • Historical Museum of Krakow - 1.92 mi
      • Archeological Museum - 1.92 mi

    Hospitals

      Hospitals Show all on map »
      • V Military Hospital - 1.66 mi
      • Military Hospital with Policlinic - 1.66 mi

    Other attractions

      Colleges and Universities Show all on map »
      • AGH University of Science and Technology - 0.72 mi
      • Jagiellonian University - 1.70 mi
      • Collegium Maius Great College - 1.72 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Wisla Krakow Stadium - 0.79 mi
      • Cracovia Stadium - 1.34 mi
      National Parks Show all on map »
      • Blonia Park - 0.93 mi
      • Jordan Park - 0.98 mi
      • T&B Car Park - 1.48 mi
      • Epar Car Park - 1.55 mi
      Historical Buildings Show all on map »
      • St. Salvator Church - 1.34 mi
      • Jozef Mehoffer's House - 1.46 mi
      • Our Lady of the Visitation Church - 1.57 mi
      • St. Anne's Church - 1.69 mi
      • St. Mark's Church - 1.84 mi
      • St. Francis of Assisi's Church - 1.88 mi
      • Church of the Transfiguration - 1.90 mi
      • Church of St. Adalbert - 1.90 mi
      Theatres Show all on map »
      • Old Theatre - 1.74 mi
      • Cloth Hall - 1.87 mi
      Monuments and Landmarks Show all on map »
      • Town Hall Tower - 1.84 mi
      • Adam Mickiewicz Monument - 1.90 mi
      Other Show all on map »
      • Wisla Krakow SSA - 0.68 mi
      • Euro 2012 Fan Zone Krakow - 0.96 mi
      • Decius Villa - 1.12 mi
      • Decjusza - Palac - 1.23 mi
      • Kosciuszko Mound - 1.25 mi
      • Palace of Art - 1.71 mi
      • Krzysztofory Galery - 1.78 mi
      • International Centre of Culture - 1.81 mi
      • Planty - 1.82 mi
      • Main Market Square - 1.87 mi
      • Kupa Synagogue - 1.87 mi
      • Montelupich Prison - 1.89 mi
      • Library of the Czartoryski Family - 1.91 mi

Novotel Krakow City West

Al. Armii Krajowej 11, Cracow, Krakow, 30-150, Poland