Mercure Krakow Stare Miasto
Pawia 18 B, Cracow, Krakow, 31154, Poland
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Pawia 18 B, Cracow, Krakow, 31154, Poland
Ideally set in the center of Krakow, Mercure Krakow Stare Miasto has air-conditioned rooms with free WiFi, private parking and room service. This 4-star hotel offers a bar. The property has a fitness center, restaurant and shared lounge, and Krakow Central Station is a 6-minute walk away. All rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. The rooms include a private bathroom with free toiletries, while selected rooms also feature a terrace and others also feature city views. Guest rooms will provide guests with a desk and an electric tea pot. A buffet, à la carte or vegetarian breakfast is served at the property. The area is popular for cycling, and bike rental is available at Mercure Krakow Stare Miasto. Languages spoken at the 24-hour front desk include German, English, French and Polish. Popular points of interest near the accommodation include St. Florian's Gate, Galeria Krakowska and Lost Souls Alley. John Paul II International Kraków–Balice Airport is 10 miles from the property, and the property offers a paid airport shuttle service.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Hiking
  • Heating
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • shuttle service
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Radio
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish
  • Ukrainian
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Electric vehicle charging station
  • Sofa
  • Linens
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Socket near the bed
  • Sleep comfort items
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Accessible shower available
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
From the moment we walked in the receptionist super friendly very professional and kind. The restaurant stuff very nice , food was really good and the breakfasts service amazing. Constantly bringing fresh food non stop cleaning use plates asking if we need anything definitely very professional.overall great experience we will definitely stay in this hotel again.
Everything was really good nothing truly to complain about.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Room was excellent, and the location was excellent, staff welcoming and friendly can't wait to stay again.
Nothing to complain about
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Excellent hotel, stuff, food, everything.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
I Had a great short stay at Mercure. modern, clean rooms with comfy beds and excellent service. The friendly staff made everything easy. Loved the location and relaxed atmosphere — perfect for a quick city break
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Centrally located. Friendly and helpful staff. Tram just across the road. They upgraded our room too.
Everything was great.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Great Location. Staff were friendly, helpful and recommended a lovely family run polish restaurant which was amazing.
Bar prices a little expensive
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Nothing besides location
Don't choose that hotel, it's the worst I've ever been! It's sort of big fake show of fancy place, inside it's realy poor and low quality of service and rooms, and mostly the staff is unprofessional and disconnected from reality and the costumer basic needs, for example we ate in the hotel restaurant the costs of 700pln when we asked to replace only one dish that wasn't as should be, we got really stupid and non pleasant respond for 80pln dish... I've never reviewed any hotel but this time i feel i have to inform and let others know that this place not worth your money.
stayed in January, 2026
Guest Score 7 out of 10
Good
Great breakfast—a bit pricey but many interesting choices. My friend and I (Americans) like our scrambled eggs firmer.
I couldn’t take a shower because The shower water temperature was too hot no matter how I turned the faucet. I had to do a sponge bath in the sink. The lighting was too complicated. Both nights there was at least one light I couldn’t turn off, but I was too sleepy to call the front desk—just put on my eye mask. The next day I reported the light in the closet and a man came to fix it. The second night there was a faint light on the wall between the bathroom and bedroom that I couldn’t find a switch for. Wore mask. Gotta say though, the people at the desk couldn’t have been nicer or resourceful. They found an ideal, very old restaurant for us in the Old Town that featured authentic Polish dancing and singing as well as good food and a great ambiance.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location and cleanliness
No pool
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Staff at the front desk were very kind and helpful. The breakfast was fresh and had large veriety suitable for adults and kids. Everything was very clean. The room was big and comfortable. The location of the hotel is very good.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The hotel is beautiful. We felt so welcomed by every staff member. Breakfast was delicious and dinner as well.
A pool would make the hotel even better! Also maybe a care center for the children would have been amazing.
stayed in December, 2025
Guest Score 5 out of 10
Fair
location
- no body lotion provided - staff was a bit too slow to work through customers
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Location is excellent in front of the train station and just a few minutes away from the old town. The hotel is modern and very comfortable. Breakfast is very yummy. It has (paid) garage.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great hotel in a great location
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Excellent staff, good food, great location for Christmas markets!
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Price could be a little bit lower.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Clean modern hotel. Good location for main square. Staff were exceptional. Helps organise trips pre our stay and they were brilliant.
Breakfast was a bit of a let down. I didn’t notice the egg man until I was leaving
stayed in November, 2025
Guest Score 8 out of 10
Very Good
location
shower is so difficult to blend the hot and cold
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great location, close to city Center, but quiet Contemporary rooms, new furniture Excellent breakfast Comfortable mattress, pillows, black-out curtains, good sound isolation
The only thing coming to my mind - sophisticated lighting with multiple regulations and switchers, you need to spend some time before managing how to turn all it off :-)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Everything. We chose it because we had a flight the next day and wanted to be near the train station. The staff were very friendly and helpful. We dealt with Pawel.
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Availability from Sat, Apr 4, 2026 To Tue, Apr 7, 2026 For 1 Room (Change Search)
Room type
Max
Options
Rate
Classic Double Room
This comfortable, modern room features air-conditioning, wifi, a flat-screen tv, a mini-bar and tea/coffee making facilities. the bathroom comes with a shower and a hairdryer.
2 x
Free cancellation
$136.68USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$170.95
$125.95
$113.13
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Average nightly rate $136.68 Total (including tax) $442.82
2 x
Free cancellation
Free WiFi
$136.69USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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-
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$136.69
$136.69
$136.68
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-
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-
-
Average nightly rate $136.69 Total (including tax) $442.86
2 x
Free cancellation
Free breakfast
$186.45USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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-
-
-
-
$220.72
$175.72
$162.90
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-
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-
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Average nightly rate $186.45 Total (including tax) $604.09
2 x
Free cancellation
Free breakfast
Free WiFi
$186.47USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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-
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$186.47
$186.47
$186.47
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Average nightly rate $186.47 Total (including tax) $604.17
  • Accessible bath/shower
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
  • Body soap
  • Carpeting
  • City view
  • Cleaning products
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Courtyard view
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Extra long bed
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • Hypoallergenic pillow
  • In-room safe box
  • Individual air conditioning
  • Interconnecting room(s) available
  • Internet access
  • Iron and ironing board
  • Key card access
  • Linens
  • Mini bar
  • Phone
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Seating area
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Soundproofing
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
View more >>
Classic Twin Room
This comfortable, modern room features air-conditioning, wifi, a flat-screen tv, a mini-bar and tea/coffee making facilities. the bathroom comes with a shower and a hairdryer.
2 x
Free cancellation
$136.68USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
$170.95
$125.95
$113.13
-
-
-
-
-
-
Average nightly rate $136.68 Total (including tax) $442.82
2 x
Free cancellation
Free WiFi
$136.69USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
$136.69
$136.69
$136.68
-
-
-
-
-
-
Average nightly rate $136.69 Total (including tax) $442.86
2 x
Free cancellation
Free breakfast
$186.45USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
$220.72
$175.72
$162.90
-
-
-
-
-
-
Average nightly rate $186.45 Total (including tax) $604.09
2 x
Free cancellation
Free breakfast
Free WiFi
$186.47USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
$186.47
$186.47
$186.47
-
-
-
-
-
-
Average nightly rate $186.47 Total (including tax) $604.17
  • Accessible bath/shower
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
  • Body soap
  • Carpeting
  • Cleaning products
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Courtyard view
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Extra long bed
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • Hypoallergenic pillow
  • In-room safe box
  • Individual air conditioning
  • Interconnecting room(s) available
  • Internet access
  • Iron and ironing board
  • Key card access
  • Linens
  • Mini bar
  • Phone
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Soundproofing
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
View more >>
Privilege Double Room
This higher standard, spacious room features high speed wifi, a flat-screen tv, air-conditioning, as well as a safe and tea/coffee making facilities. the bathroom comes with a shower, a hairdryer, a bathrobe and slippers.
2 x
Free cancellation
$155.03USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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-
-
-
-
$187.04
$141.03
$137.01
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-
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-
-
-
Average nightly rate $155.03 Total (including tax) $502.28
2 x
Free cancellation
Free WiFi
$155.04USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
$155.04
$155.04
$155.04
-
-
-
-
-
-
Average nightly rate $155.04 Total (including tax) $502.32
2 x
Free cancellation
Free breakfast
$204.80USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
$236.81
$190.81
$186.78
-
-
-
-
-
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Average nightly rate $204.80 Total (including tax) $663.56
2 x
Free cancellation
Free breakfast
Free WiFi
$204.82USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
-
$204.82
$204.82
$204.82
-
-
-
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Average nightly rate $204.82 Total (including tax) $663.63
  • Accessible bath/shower
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Blackout curtains
  • Body soap
  • Carpeting
  • City view
  • Cleaning products
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Conditioner
  • Courtyard view
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Extra long bed
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • Hypoallergenic pillow
  • In-room safe box
  • Individual air conditioning
  • Internet access
  • Iron and ironing board
  • Key card access
  • Linens
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Soundproofing
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
View more >>

Area information

    Airports Show all on map »

    • John Paul II Intl Airport Krakow-Balice - 7.14 mi

    Transport

      Train stations Show all on map »
      • KrakAw Central station - 641 f
      • Krakow Central Railway Station - 1,018 f

    Museums

      Art Galleries Show all on map »
      • Czartoryski Museum - 0.25 mi
      • Dominik Rostworowski Gallery - 0.32 mi
      • Pryzmat Art Gallery - 0.46 mi
      • Piano Nobile Gallery - 0.48 mi
      • Bunkier Sztuki Modern Art Gallery - 0.50 mi
      • Historical Museum of Krakow - 0.54 mi
      • Jan Fejkiel Gallery - 0.64 mi

    Hospitals

      Hospitals Show all on map »
      • University Hospital - 0.39 mi

    Other attractions

      Historical Buildings Show all on map »
      • St. Florian's Church - 585 f
      • Saint Cross Church - 0.24 mi
      • Jan Matejko's House - 0.26 mi
      • Church of the Transfiguration - 0.26 mi
      • St. Mark's Church - 0.35 mi
      • St. Nicolas Church - 0.38 mi
      • Hipolit House - 0.39 mi
      • St. Barbara's Church - 0.43 mi
      • Opera House Cracow - 0.51 mi
      • Church of St. Adalbert - 0.52 mi
      • Our Lady of the Visitation Church - 0.58 mi
      • St. Anne's Church - 0.58 mi
      • St. Joseph's Church - 0.65 mi
      Theatres Show all on map »
      • Julius Slowacki Theatre - 1,018 f
      • Cloth Hall - 0.46 mi
      • Old Theatre - 0.49 mi
      National Parks Show all on map »
      • Marhaba Car Park - 0.31 mi
      • Autosave Car Park - 0.45 mi
      • Epar Car Park - 0.64 mi
      Colleges and Universities Show all on map »
      • Cracow University of Economics - 0.41 mi
      • Collegium Maius Great College - 0.60 mi
      • The Botanic Garden of the Jagiellonian University - 0.64 mi
      Monuments and Landmarks Show all on map »
      • Adam Mickiewicz Monument - 0.47 mi
      • Town Hall Tower - 0.52 mi
      Other Show all on map »
      • Galeria Krakowska - 633 f
      • Barbican of Krakow - 846 f
      • Barbakan - Gotycka budowla obronna XV w. - 866 f
      • Krakow's City Walls - 0.20 mi
      • St. Florian's Gate - 0.21 mi
      • Wolf Popper Synagogue - 0.23 mi
      • Czartoryski Library - 0.31 mi
      • Library of the Czartoryski Family - 0.33 mi
      • St. Mary's Basilica - 0.43 mi
      • Krzysztofory Galery - 0.47 mi
      • Palace of Art - 0.48 mi
      • Kupa Synagogue - 0.50 mi
      • Main Market Square - 0.50 mi
      • International Centre of Culture - 0.56 mi
      • Montelupich Prison - 0.56 mi
      • Holy Trinity Basilica - 0.57 mi

Mercure Krakow Stare Miasto

Pawia 18 B, Cracow, Krakow, 31154, Poland