Mercure Krakow Stare Miasto
Pawia 18 B, Cracow, Krakow, 31154, Poland
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Pawia 18 B, Cracow, Krakow, 31154, Poland
Ideally set in the center of Krakow, Mercure Krakow Stare Miasto has air-conditioned rooms with free WiFi, private parking and room service. This 4-star hotel offers a bar. The property has a fitness center, restaurant and shared lounge, and Krakow Central Station is a 6-minute walk away. All rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. The rooms include a private bathroom with free toiletries, while selected rooms also feature a terrace and others also feature city views. Guest rooms will provide guests with a desk and an electric tea pot. A buffet, à la carte or vegetarian breakfast is served at the property. The area is popular for cycling, and bike rental is available at Mercure Krakow Stare Miasto. Languages spoken at the 24-hour front desk include German, English, French and Polish. Popular points of interest near the accommodation include St. Florian's Gate, Galeria Krakowska and Lost Souls Alley. John Paul II International Kraków–Balice Airport is 10 miles from the property, and the property offers a paid airport shuttle service.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hiking
  • Heating
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish
  • Ukrainian
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Electric vehicle charging station
  • Sofa
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Tour services
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Socket near the bed
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Shuttle service (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Mercure Krakow Stare Miasto
Rates from View more information >>

Airports Show all on map »

  • John Paul II Intl Airport Krakow-Balice - 7.14 mi

Museums

  • Czartoryski Museum - 0.25 mi
  • Dominik Rostworowski Gallery - 0.32 mi
  • Pryzmat Art Gallery - 0.46 mi
  • Piano Nobile Gallery - 0.48 mi
  • Bunkier Sztuki Modern Art Gallery - 0.50 mi
  • Historical Museum of Krakow - 0.54 mi
  • Jan Fejkiel Gallery - 0.64 mi
Click here to leave your opinion >>
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
stayed in July, 2025
Guest Score 8 out of 10
Very Good
stayed in July, 2025
Guest Score 8 out of 10
Very Good
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Very centrally located to Old Town Hotel was clean and staff were very helpful Great location for walking
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Location:great in front of Gallery Mall and inside mall also train station, center 10 minutes wall Staff :very friendly and helpful especially those on day of check out Rooms : I took 2 privilege rooms and one classic room , all great , comfortable beds Room service: daily they clean rooms and changing towels Breakfast: wonderful
Some of staff especially the one who did check in was not good , no welcoming Price : high for such 4 stars hotel Some staff of room service was not refilling the tea and sugar
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Friendly staff. Great location. Nice touches like chocolates on arrival and a beigel on departure.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
From the moment I stepped through the doors, I felt incredibly welcomed at this hotel. The staff were absolutely wonderful, making me feel right at home throughout my entire stay. Their kindness didn't even stop at checkout – they were just as lovely then too! This is truly the perfect hotel for anyone visiting Krakow.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
We loved the hotel, the location,and the staff in particular the guest experience manager Jedrzel Krol assisted us with our enquiries and needs which made us feel very comfortable and cared for.
Our holiday had come to an end.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Great welcome and love the smell they have used around the hotel! A real bonus!
N/a
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
It is easily accessible due to the nearby train station, and the city center is only a few minutes walk away. The furnishings are tasteful and stylish, comfortable, fully equipped, and you are greeted by fresh flowers in the lobby. The staff gave you a small gift upon arrival and departure, and they are helpful in everything. The breakfast and lunch are very varied and delicious.
Even though the room faced a fire wall, the wall painting and lighting were so imaginative that I loved looking out the window to admire the artists' graphics for as long as possible.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Great location for train travel. Easy walk into old town. Nice bed excellent breakfast
Smallish room.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 8 out of 10
Very Good
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Great location, walking distance from the old city, very friendly and helpful staff, clean rooms with daily housekeeping. The breakfast was good.The food at the restaurant was also good, we tried it once.
A minor point is that the air conditioning in the room was a little noisy. A mini fridge would also be useful. The room has a minibar, but there's little space to store your own items, like a bottle of water.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Guest reviews
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Availability from Thu, Jul 24, 2025 To Sun, Jul 27, 2025 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • John Paul II Intl Airport Krakow-Balice - 7.14 mi

    Transport

      Train stations Show all on map »
      • KrakAw Central station - 641 f
      • Krakow Central Railway Station - 1,018 f

    Museums

      Art Galleries Show all on map »
      • Czartoryski Museum - 0.25 mi
      • Dominik Rostworowski Gallery - 0.32 mi
      • Pryzmat Art Gallery - 0.46 mi
      • Piano Nobile Gallery - 0.48 mi
      • Bunkier Sztuki Modern Art Gallery - 0.50 mi
      • Historical Museum of Krakow - 0.54 mi
      • Jan Fejkiel Gallery - 0.64 mi

    Hospitals

      Hospitals Show all on map »
      • University Hospital - 0.39 mi

    Other attractions

      Historical Buildings Show all on map »
      • St. Florian's Church - 586 f
      • Saint Cross Church - 0.24 mi
      • Jan Matejko's House - 0.26 mi
      • Church of the Transfiguration - 0.26 mi
      • St. Mark's Church - 0.35 mi
      • St. Nicolas Church - 0.38 mi
      • Hipolit House - 0.39 mi
      • St. Barbara's Church - 0.43 mi
      • Opera House Cracow - 0.51 mi
      • Church of St. Adalbert - 0.52 mi
      • Our Lady of the Visitation Church - 0.58 mi
      • St. Anne's Church - 0.58 mi
      • St. Joseph's Church - 0.65 mi
      Theatres Show all on map »
      • Julius Slowacki Theatre - 1,018 f
      • Cloth Hall - 0.46 mi
      • Old Theatre - 0.49 mi
      National Parks Show all on map »
      • Marhaba Car Park - 0.31 mi
      • Autosave Car Park - 0.45 mi
      • Epar Car Park - 0.64 mi
      Colleges and Universities Show all on map »
      • Cracow University of Economics - 0.41 mi
      • Collegium Maius Great College - 0.60 mi
      • The Botanic Garden of the Jagiellonian University - 0.64 mi
      Monuments and Landmarks Show all on map »
      • Adam Mickiewicz Monument - 0.47 mi
      • Town Hall Tower - 0.52 mi
      Other Show all on map »
      • Galeria Krakowska - 633 f
      • Barbican of Krakow - 846 f
      • Barbakan - Gotycka budowla obronna XV w. - 866 f
      • Krakow's City Walls - 0.20 mi
      • St. Florian's Gate - 0.21 mi
      • Wolf Popper Synagogue - 0.23 mi
      • Czartoryski Library - 0.31 mi
      • Library of the Czartoryski Family - 0.33 mi
      • St. Mary's Basilica - 0.43 mi
      • Krzysztofory Galery - 0.47 mi
      • Palace of Art - 0.48 mi
      • Kupa Synagogue - 0.50 mi
      • Main Market Square - 0.50 mi
      • International Centre of Culture - 0.56 mi
      • Montelupich Prison - 0.56 mi
      • Holy Trinity Basilica - 0.57 mi

Mercure Krakow Stare Miasto

Pawia 18 B, Cracow, Krakow, 31154, Poland