Hotel Unicus Palace
Ul. Florianska 28, Cracow, Krakow, 31-020, Poland
US: +1 888-428-0763
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1 Room With 3 Adults Change Search
Room
Room
Address
Ul. Florianska 28, Cracow, Krakow, 31-020, Poland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Refrigerator
- bathrobes
- Hiking
- Heating
- Private check-in/check-out
- mini bar
- indoor pool
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Polish
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- Sofa
- carbon monoxide detector
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Free face masks
- Extra long bed
- Food delivery
- balcony/terrace
- Accessible vanities available
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Sleep comfort items
- Walk-in shower
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Clothes drying rack
- Pets allowed (charges may apply)
- Accessible bathtub available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining


















































Click here to leave your opinion >>
Angelica (family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Fantastic location right in old town, despite high traffic location, room was very sound proof and quiet at night.
Breakfast had a huge range but is a little pricey.
Julio (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Amazing hotel. Superb location, spotless, friendly staff
We liked everything
Keith (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Everything, location ,staff, food , everything was excellent,loved the hotel .
Notting,
Faisal (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Marcin (review category business travellers)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
It absolutely modern, beautiful, clean, and the Service is perfect.
Combined with the Restaurant it gives all you need and it is in the heart of the city.
There is nothing to dislike
Anonymous (review category business travellers)
stayed in September, 2025
Guest Score 7 out of 10
Good
Hotel is on great location, but facility lacks hotel feeling, there is no lobby or hotel bar, the pizzza restsurant is just ok, and the rooms are nice but not great. Hard to see how this is a five stars experience. H15 palace is much more superior.
See above
Benedykt (family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Patten (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Spa included in stay and room was beautiful.
Alroudhan (family with young children)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The breakfast and the pool and the room and the staff
Very Small gym
Anonymous (review category business travellers)
stayed in September, 2025
Guest Score 7 out of 10
Good
The location is perfect, only a few minutes away from the city old square, yet taxis arrive precisely at the front door (it’s a plus because cabs cannot arrive everywhere).
Automatic doors welcome you at the front desk, however the lobby is quite small for a 5⭐️, with no one proposing to help with the luggage. A tiny table offers water and cava, yet with an empty chair and no one to offer drinks.
The lift is very convenient, with no additional steps from the entrance. Ours was a high-ceiling room, with top windows, so cozy and cuddling during a rainy night. Useful things in the room like Nespresso machine, ironing set, hairdryer and of course a small safe. Worth saying: finally a minibar with actual drinks in it, despite the current trend to have empty ones.
Amenities in the bathroom are ok, even though I never had cotton buds refilled. Water bottles, instead, were provided every day.
Well insulated rooms, we didn’t hear a thing.
Some trouble with the AC, not really user friendly: if off it was too hot, if on the setting range was tiny. Four pillows on the queen size bed, all very soft.
We did not try breakfast as we preferred exploring the city.
Spa area is new, with a nice pool, spa, sauna, only one massage area is provided so it’s one person at the time. I personally enjoyed a lot the treatment.
Maybe a little more decorations would make the area more familiar and accommodating, as it looks too white.
On one occasion a family with kids was in the area, which soon became like a super noisy playground, kids running and shouting, but no one from the staff seemed to notice.
In short, it is a very nice and modern structure, worth starting at!
However nothing gave me a “wow” feeling as a 5 star should do in my opinion. I felt the lack of staff, being a 5 star, and of a more experienced figure to the side of younger ones, at the front desk and at the spa. With this, the 5⭐️ structure would be completed with a 5⭐️ experience!
Paul (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Excellent location. Really pleasant restaurant balcony from where you can enjoy watching the comings ang goings on the street below. Great having a spa can’t fault the staff who were always helpful. Buffet breakfast also very good
Gavin (group)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
This is a top class hotel, couldn't fault it. Location is amazing, everything is very clean, staff so helpful, great breakfast, great spa, highly recommend this property.
Nothing, it was perfect
David (young couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Great central location, very helpful staff, quiet inside despite being on a busy street, excellent breakfast..
Would be good to have a bigger fitness room.
Maryam (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Maryam (young couple)
stayed in September, 2025
Guest Score 7 out of 10
Good
Ana (family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Robert (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Brilliant location, very close to famous market square.Quiet,good facilities in room,relaxing pool/spa.Guest relations manager organised airport transfer efficiently.Italian restaurant,adjacent/attached to hotel excellent quality.
No complaints
Hanna (family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Very kind and understanding male receptionist- thank you so much for helping with our room choice!
David (family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Alison (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Beautiful large room (although didn't realise we wouldn't have an outside window)
Staff were very friendly.
Breakfast was very good.
Drinks on the terrace pre dinner was lovely.
Great location
Sadly wasn't blown away by the hotel. Room was lovely. It was huge but so much wasted space. Only mirror was in the bathroom which made it difficult trying to both get ready. A huge mirror next to the tiny wardrobe but it was so dark you couldn't see in it. Could have been so much better designed. No turn down which we found really unusual for a star hotel.
Really disappointed with the spa. One afternoon a group of teenagers decided to come in and mess about in the pool. They were very loud so we decided to leave as wasn't at all relaxing. Second time we went a small child came in and was playing with her dad in the pool. She was having great fun squealing and jumping in and laughing. Not great when u have gone to relax in a spa! If you want treatments book before you go as I couldn't get a treatment booked whilst we were there as there were no times left.
Sadly next time we visit Krakow we will stay in Hotel Stary again as we have stayed there before and wouldn't stay at Wyndham again.
I also told the hotel we were staying for our anniversary which wasn't even acknowledged.
Thank you for your information!
Availability from Sat, Sep 27, 2025 To Tue, Sep 30, 2025 For 1 Room (Change Search)
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Area information
- John Paul II Intl Airport Krakow-Balice - 6.97 mi
- Dominik Rostworowski Gallery - 312 f
- Czartoryski Museum - 321 f
- Piano Nobile Gallery - 0.21 mi
- Bunkier Sztuki Modern Art Gallery - 0.26 mi
- Historical Museum of Krakow - 0.27 mi
- Pryzmat Art Gallery - 0.33 mi
- Krypta u Pijarow Gallery - 0.38 mi
- Jan Fejkiel Gallery - 0.38 mi
- Artemis Gallery - 0.41 mi
- Archeological Museum - 0.47 mi
- Foto-Medium-Art Gallery - 0.47 mi
- KrakAw Central station - 0.31 mi
- Krakow Central Railway Station - 0.33 mi
- Jan Matejko's House - 113 f
- Church of the Transfiguration - 535 f
- St. Mark's Church - 659 f
- Hipolit House - 699 f
- Saint Cross Church - 708 f
- St. Barbara's Church - 932 f
- Church of St. Adalbert - 0.25 mi
- St. Nicolas Church - 0.28 mi
- St. Florian's Church - 0.31 mi
- St. Anne's Church - 0.32 mi
- St. Francis of Assisi's Church - 0.37 mi
- Our Lady of the Visitation Church - 0.39 mi
- St. Joseph's Church - 0.40 mi
- Julius Slowacki Theatre - 510 f
- Cloth Hall - 984 f
- Old Theatre - 0.24 mi
- Adam Mickiewicz Monument - 1,044 f
- Town Hall Tower - 0.24 mi
- Autosave Car Park - 0.28 mi
- Collegium Maius Great College - 0.33 mi
- Jagiellonian University - 0.40 mi
- Czartoryski Library - 197 f
- Library of the Czartoryski Family - 305 f
- St. Florian's Gate - 388 f
- Krakow's City Walls - 432 f
- Barbakan - Gotycka budowla obronna XV w. - 664 f
- Barbican of Krakow - 684 f
- St. Mary's Basilica - 851 f
- Krzysztofory Galery - 0.20 mi
- Main Market Square - 0.22 mi
- Kupa Synagogue - 0.22 mi
- Palace of Art - 0.25 mi
- Galeria Krakowska - 0.26 mi
- International Centre of Culture - 0.28 mi
- Holy Trinity Basilica - 0.32 mi
- Wolf Popper Synagogue - 0.47 mi
- Planty - 0.48 mi
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Hotel Unicus Palace
Ul. Florianska 28, Cracow, Krakow, 31-020, Poland