Hotel Polonia
Basztowa 25, Cracow, Krakow, 31-156, Poland
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Basztowa 25, Cracow, Krakow, 31-156, Poland
The historic Hotel Polonia is located in the Old Town Kraków, just 2133 feet from Main Market Square. City’s main railway station, Kraków, Główny, is only a 5-minute walk away. All rooms at the Polonia are classically furnished and come with traditional décor. Each has a spacious bathroom with a shower. Some offer air conditioning. Guests receive a complimentary bottle of water. A traditional breakfast buffet is served daily. The Polonia Restaurant offers Polish dishes and homemade specialties. Front desk staff is available 24 hours a day and can arrange trips to Wieliczka Salt Mine, as well as luggage storage. Shuttle services can be arranged. Hotel Polonia overlooks the Słowacki Theater and the Kraków Barbican. Wawel Royal Castle is just a 20-minute walk away. Galeria Krakowska Shopping Mall is just round the corner. Private parking is available at a surcharge.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Fax/photocopying
  • On-site parking
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Temporary art galleries
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • CCTV security in common areas
  • Daily disinfection
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Tour services
  • Physical/social distancing guidelines
  • Professional cleaning services
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
stayed in May, 2024
Guest Score 8 out of 10
Very Good
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
The location is near to the railway station. Breakfast is good. The room is clean.
No refrigerator. It would be better if the shower room is bigger.
stayed in May, 2024
Guest Score 8 out of 10
Very Good
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
We loved the old traditional style of this historic hotel. Our room was large, clean and comfortable. Thank you for allocating our room on the quiet side with a garden view, as requested. The hotel location was perfect in many waysits just on the outside of the Old Town within a couple of minutes walk; the railway and bus stations are super-close with easy walking; a big tram stop is right outside the hotel. We never used the trams but walked everywhere to see all the sights of beautiful Krakw. We enjoyed the extensive breakfast selection. The staff kindly gave us a takeaway breakfast pack when we were being picked up for an early departure. A lovely hotel that we would stay at again.
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
This second time I have stayed in this hotel. It is first class and the restaurant for an evening meal is an added bonus.
Unfortunately the air conditioning system is on a controlled timer which switches off, which during the night can be a pain as the heat builds up.
stayed in May, 2024
Guest Score 6 out of 10
Pleasant
Really amazing location and charming old building
The rooms were pretty outdated and the noise levels from outside are very high, so if youre looking to get some rest its not ideal
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
I have reviewed this hotel before. I like it and have stayed there three times. Staff helpful. Close to train station. Right at the hub of numerous tram and bus lines. Excellent breakfast. Several nice suites. An historic hotel nicely renovated. Short walk to Old Town. Interesting radiator covers ;-) Have tried other hotels in Krakow but this one suits me best.
No complaints.
stayed in May, 2024
Guest Score 8 out of 10
Very Good
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
I have stayed at Hotel Polonia three times. Room 70 (a suite) was exceptional, Room 19 was close behind. I have also stayed in one of the standard rooms, which was also quite nice. I like the location - an easy walk from the train station, at a central hub for the tram and bus network, and not in old town but a short and pleasant walk to get there. The breakfast is quite good. I have used the restaurant for an espresso in the afternoon when I just wanted a pleasant place to write. The staff was friendly, and helpful when I had a special request. It has an older hotel feeling but nicely renovated. I have stayed at other hotels in Krakow, but in the end I prefer the Polonia.
Cant think of any thing I didnt like.
stayed in May, 2024
Guest Score 7 out of 10
Good
Lovely room and bathroom. Very comfortable. Could have done with some dusting. But otherwise fine.
Dusty surfaces in bedroom. It was just needing a dust.
stayed in May, 2024
Guest Score 8 out of 10
Very Good
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Clean and comfortable room. Pleasant staff. Great location, very close to market square.
N/a
stayed in May, 2024
Guest Score 8 out of 10
Very Good
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
The room was great, the breakfast was good, and the staff great
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Location, staff, breakfast, room facilities. Walking distance from main rail station and immediately outside old city.
Double glazing not keeping out noise from trams early morning.
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 8 out of 10
Very Good
Entering this corner room took our breath away. It was simply magnificent, with windows on 3 sides. It had 2 separate sitting areas, and one in particular was a wonderful place to sit. Breakfast was nice with with hot and cold options. The location was fabulous, and an easy walk to most attractions. It's close to the Old Town, Royal Way, and also the very modern, huge shopping centre called Galeria Krakowska which has the Central Railway Station inside.
Unfortunately, the noise from tram traffic outside was very loud. We were expecting noise because of previous reviews, but this seemed louder than normal tram noise which wouldn't normally bother us. Perhaps this is because trams cross tracks as they turn at the very busy 4-way intersection outside, from around 5am till midnight. Maybe we were just unlucky that police and ambulances also went through this interesection late at night with horns blaring on all 3 nights we stayed. It seemed as noisy inside the room as it was outside, despite thick walls with double windows.
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Availability from Tue, Oct 28, 2025 To Fri, Oct 31, 2025 For 2 Rooms (Change Search)
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Area information

    Airports Show all on map »

    • John Paul II Intl Airport Krakow-Balice - 7.16 mi

    Transport

      Train stations Show all on map »
      • KrakAw Central station - 521 f
      • Krakow Central Railway Station - 683 f

    Museums

      Art Galleries Show all on map »
      • Czartoryski Museum - 0.22 mi
      • Dominik Rostworowski Gallery - 0.27 mi
      • Piano Nobile Gallery - 0.41 mi
      • Historical Museum of Krakow - 0.44 mi
      • Bunkier Sztuki Modern Art Gallery - 0.47 mi
      • Pryzmat Art Gallery - 0.49 mi
      • Jan Fejkiel Gallery - 0.53 mi
      • Artemis Gallery - 0.54 mi
      • Krypta u Pijarow Gallery - 0.57 mi

    Hospitals

      Hospitals Show all on map »
      • University Hospital - 0.31 mi

    Other attractions

      Theatres Show all on map »
      • Julius Slowacki Theatre - 597 f
      • Cloth Hall - 0.38 mi
      • Old Theatre - 0.45 mi
      Historical Buildings Show all on map »
      • Saint Cross Church - 634 f
      • Jan Matejko's House - 994 f
      • St. Florian's Church - 0.23 mi
      • St. Nicolas Church - 0.25 mi
      • Church of the Transfiguration - 0.25 mi
      • Hipolit House - 0.29 mi
      • St. Mark's Church - 0.32 mi
      • St. Barbara's Church - 0.33 mi
      • Church of St. Adalbert - 0.43 mi
      • Opera House Cracow - 0.51 mi
      • St. Joseph's Church - 0.52 mi
      • St. Anne's Church - 0.53 mi
      • St. Francis of Assisi's Church - 0.55 mi
      National Parks Show all on map »
      • Marhaba Car Park - 0.30 mi
      • Autosave Car Park - 0.32 mi
      Monuments and Landmarks Show all on map »
      • Adam Mickiewicz Monument - 0.38 mi
      • Town Hall Tower - 0.44 mi
      Colleges and Universities Show all on map »
      • Cracow University of Economics - 0.46 mi
      • Collegium Maius Great College - 0.54 mi
      • The Botanic Garden of the Jagiellonian University - 0.57 mi
      Other Show all on map »
      • Galeria Krakowska - 276 f
      • Barbican of Krakow - 809 f
      • Barbakan - Gotycka budowla obronna XV w. - 816 f
      • St. Florian's Gate - 823 f
      • Krakow's City Walls - 850 f
      • Czartoryski Library - 0.25 mi
      • Wolf Popper Synagogue - 0.26 mi
      • Library of the Czartoryski Family - 0.27 mi
      • St. Mary's Basilica - 0.33 mi
      • Krzysztofory Galery - 0.41 mi
      • Kupa Synagogue - 0.41 mi
      • Main Market Square - 0.41 mi
      • Holy Trinity Basilica - 0.45 mi
      • Palace of Art - 0.45 mi
      • International Centre of Culture - 0.48 mi

Hotel Polonia

Basztowa 25, Cracow, Krakow, 31-156, Poland