Hotel Jan
Ul. Grodzka 11, Cracow, Krakow, 31-006, Poland
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Ul. Grodzka 11, Cracow, Krakow, 31-006, Poland
The Hotel Jan is in a 600 year old townhouse in the very center of the Krakow Old Town, 325 ft from the Main Market Square. It has a 24-hour front desk and air-conditioned rooms with free Wi-Fi. The rooms are bright and feature elegant interiors. Each includes a flat-screen TV with satellite channels, an electric kettle, a refrigerator, a safe, and a private bathroom with a shower. Breakfast is served in the mornings in the common breakfast room. The Hotel Jan is just over a quarter mile from the Wawel Royal Castle and just over half a mile from the historic Jewish quarter of Kazimierz. Galeria Krakowska Shopping Center and Krakow Główny Train Station are just over half a mile away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Hiking
  • Heating
  • Fax/photocopying
  • Shared lounge/TV area
  • Family Rooms
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Contactless check-in/out
  • balcony/terrace
  • Car rental available
  • Daily disinfection
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 5 out of 10
Fair
Location is spot on, but what it’s gained in location, it lacks in everything else
Staff were untrained. We stayed here for 4 night. At check in we asked if we could have 1 extra pillow, as the bed had 2, and my partner is pregnant and needs a second one to support her, we asked on multiple occasions for a spare pillow, to both housekeeping and various reception staff, everyday we were met with, “yes i will get this sent to your room” we never received it. 4 days later. still no pillow. The breakfast wasn’t really up to value for money. we only did it 1 day and went out for the other days as it wasn’t worth paying for. we could get better in cafes across the street for cheaper. would suggest doing this.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The reception staff could not be more helpful. The communal areas were bright, clean and attractive. I had a room with balcony. Room 23. The balcony was huge with seating for four and astro turf on floor. It had lighting and pots with flowers. I was lucky to have sunny weather and was able to sit outside with a glass of wine to enjoy this beautiful outdoor space. The room was perfect. The bathroom was huge with bath, shower, toilet and bidet. The TV had Netflix and many other channels. There was a fridge, an espresso machine and kettle. This hotel is round the corner from the main square with all the restaurants, cafes, bars and attractions. However, there was no noise at all from my balcony which was at the rear of the building. The breakfast was a continental buffet with a great selection of hot and cold food as well as fresh fruit.
There was nothing I didn't like. I would only say that the photos on booking.com and on the hotel website do not show the lovely balcony. It only shows the rooms above. The hotels set up re rooms and balconies could be better pictured and explained, I feel.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Very clean and close to everything
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The location is fantastic, the staff were friendly and helpful, it’s spotlessly clean and rooms are well appointed
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Hotel Jan is as central as you could be in Krakow but very quiet and comfortable with very friendly and helpful staff.
Hard to pick anything we didn’t like s as bout the property . We were there for 3 nights and couldn’t fault it !
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The location was fabulous right in the heart of old town and breakfast was great. Staff was helpful and friendly.
No complaints about it
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Great location, friendly staff, clean rooms & bathrooms. Comfortable beds.
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Bed was very comfortable. Great location.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Great location, really friendly staff, and a lovely finish in our room. Everything felt clean, comfortable, and well looked after, which made our stay feel easy and relaxing. The team were welcoming throughout and happy to help whenever needed. Overall, a great place to stay and somewhere we’d happily recommend.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Great location, really friendly staff, and a lovely finish in our room. Everything felt clean, comfortable, and well looked after, which made our stay feel easy and relaxing. The team were welcoming throughout and happy to help whenever needed. Overall, a great place to stay and somewhere we’d happily recommend.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great hotel in a great location. Highly recommend
Nothing
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Fantastic location, very comfortable room, good mattresses, nice and very quiet terrace (we had a room with terrace) nevertheless the hotel is in the very heart of the old city center. And good breakfast.
Nothing to mention here. Maybe the WiFi that is good in the room is very weak on the terrace.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The hotel was so close to all attractions and Jan was so kind, wonderful and helpful! Very clean for a small boutique hotel.
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Area information

    Airports Show all on map »

    • John Paul II Intl Airport Krakow-Balice - 6.87 mi

    Museums

      Art Galleries Show all on map »
      • Historical Museum of Krakow - 181 f
      • Jan Fejkiel Gallery - 512 f
      • Krypta u Pijarow Gallery - 616 f
      • Artemis Gallery - 767 f
      • Archeological Museum - 860 f
      • Piano Nobile Gallery - 893 f
      • Bunkier Sztuki Modern Art Gallery - 0.28 mi
      • Dominik Rostworowski Gallery - 0.28 mi
      • Czartoryski Museum - 0.35 mi
      • Potocka Gallery - 0.37 mi

    Other attractions

      Historical Buildings Show all on map »
      • Church of St. Adalbert - 324 f
      • St. Francis of Assisi's Church - 375 f
      • St. Barbara's Church - 794 f
      • St. Joseph's Church - 868 f
      • Hipolit House - 992 f
      • Church of Saint Apostles Peter and Paul - 0.22 mi
      • St. Andrew's Church - 0.24 mi
      • St. Anne's Church - 0.24 mi
      • Bishop Erazm Ciolek Palace - 0.25 mi
      • St. Martin's Church - 0.29 mi
      • St. Mark's Church - 0.31 mi
      • Jan Matejko's House - 0.32 mi
      • St. Idzi's Church - 0.34 mi
      • Saint Cross Church - 0.36 mi
      • St. Nicolas Church - 0.36 mi
      • Church of the Transfiguration - 0.37 mi
      • Wawel Royal Castle - 0.38 mi
      Monuments and Landmarks Show all on map »
      • Adam Mickiewicz Monument - 574 f
      • Town Hall Tower - 584 f
      Theatres Show all on map »
      • Cloth Hall - 709 f
      • Old Theatre - 0.25 mi
      • Julius Slowacki Theatre - 0.38 mi
      Colleges and Universities Show all on map »
      • Collegium Maius Great College - 1,009 f
      • Jagiellonian University - 0.21 mi
      National Parks Show all on map »
      • Autosave Car Park - 0.28 mi
      Other Show all on map »
      • Kupa Synagogue - 521 f
      • Main Market Square - 521 f
      • Holy Trinity Basilica - 569 f
      • International Centre of Culture - 577 f
      • St. Mary's Basilica - 784 f
      • Planty - 981 f
      • Krzysztofory Galery - 0.22 mi
      • Library of the Czartoryski Family - 0.27 mi
      • Czartoryski Library - 0.28 mi
      • Palace of Art - 0.31 mi
      • St. Florian's Gate - 0.38 mi
      • Wawel - 0.38 mi
      • Krakow's City Walls - 0.39 mi
      • Dragon's Den - 0.41 mi
      • Barbakan - Gotycka budowla obronna XV w. - 0.43 mi

Hotel Jan

Ul. Grodzka 11, Cracow, Krakow, 31-006, Poland