Hotel Ester
Szeroka 20, Cracow, Krakow, 31 053, Poland
US: +1 888-428-0763
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Room
Room
Address
Szeroka 20, Cracow, Krakow, 31 053, Poland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Heating
- Fax/photocopying
- Private check-in/check-out
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Live entertainment
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Outdoor furniture
- Temporary art galleries
- Pub crawls
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Contactless check-in/out
- Food delivery
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- John Paul II Intl Airport Krakow-Balice - 7.47 mi
Museums
- Galicia Jewish Museum - 508 f
- Ethnographic Museum in Krakow - 0.30 mi
- Starmach Art Gallery - 0.55 mi
- Artemis Gallery - 0.61 mi
- Jan Fejkiel Gallery - 0.66 mi
- Schindler Factory Museum - 0.66 mi
- Archeological Museum - 0.68 mi
- Historical Museum of Krakow - 0.75 mi
- Museum of Japanese Art and Technology - 0.75 mi
- Krypta u Pijarow Gallery - 0.82 mi
Click here to leave your opinion >>
Frederic (young couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
Rebecca (solo traveller)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Jean (young couple)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Great location near fabulous bars and restaurants and easy to get everywhere from. Clean comfortable spacious rooms and friendly staff
Paul (solo traveller)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Breakfast was very good
Yasmine (solo traveller)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Andreea (with friends)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Barbara (group)
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Location - right in Jewish quarter
Breakfast very poor. Lift often broken
Kati (family with young children)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Absolutely excellent service. The staff was helpful. The rooms are very clean. I will definitely return to this hotel again
Tessa (solo traveller)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Very comfortable bed.
Good location
Male receptionist are friendly
Expensive
Tim (young couple)
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Karen (with friends)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Second time I have stayed here. Staff very helpful and polite.
The second double bed was a sofa bed and a bit uncomfortable
Clara (group)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Perfect location, nicely decorated. Responsive staff. Lot’s of space in our room. Warm and clean.
Could be updated with nespresso coffee, and could use extra bedding
Geoff (young couple)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Good location within easy reach of many restaurants. Towels changed daily. Staff very helpful.
Breakfast hotel food was disappointing- chipolata sausages not my favourite
Melissa (family with young children)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Sandra (with friends)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
The property was well located, quiet, spotlessly clean, lovely helpful staff. The bar was nice too. Small and traditional, would highly recommend and would 100% stay there again. Such great service, booked our airport transfers and tours. All excellent
Nothing negative to comment on, it was lovely.
Darren (young couple)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
The hotel was a 15 minute walk from the main square
Nothing
John (family with young children)
stayed in October, 2024
Guest Score 4 out of 10
Disappointing
Location
I have stayed at this hotel on a few occasions over the years and have always been pretty satisfied with the place, however, on this occasion, not so much.
The floors in reception, the lift, and the restaurant all look like they need a good clean. The room furnishings are old and tired, and all of the carpets look like they need a good clean. There is a ‘fusty’, stale, smell, in the rooms, the type of smell you get at a jumble sale.
The towels are thin, and worn, and the bed ‘throws’ look stained and dirty.
Breakfast has gone up in price, and is very poor, with limited continental options, stale bread, poor choice of cereals, hardly any fruit, and the ‘hot’ options, of which there are few, are warm/cold and never refreshed. No gluten free options for coeliacs. Very disappointing.
The reception staff, apart from one young man, are blunt, and really make you feel as if you shouldn’t be there at all.
We used the milk which was left in the room for coffee and were charged for it.
This hotel used to be quite charming, as you could sit outside and listen to the four piece Jewish band, however, the outside area now looks neglected, tables not cleaned, and no heaters. The band was also absent.
Whoever lists this hotel as a four star is wrong, a two star at best these days I’m afraid. Won’t be returning I’m afraid, which is a shame after using the hotel for over twenty years. I can only think that the place has changed hands maybe and standards have dropped.
If I come again to Krakow I’ll stay in the Rubenstein, four buildings away.
PS - the hotel arranged a taxi for us which drove around the Wrekin to get to our destination and then overcharged us!
Claire (young couple)
stayed in October, 2024
Guest Score 8 out of 10
Very Good
Property was well located in the Jewish quarter in a lovely square. Staff were friendly and the rooms were comfortable. We wouldn’t hesitate to stay again.
The safe didn’t work and every time we tried it, it made a high pitch noise. Milk was not included with the coffee making facilities, although you could buy it from the minibar. Breakfast was limited and there was no discount when using the restaurant or bar
Skiming (solo traveller)
stayed in September, 2024
Guest Score 8 out of 10
Very Good
Trish (young couple)
stayed in September, 2024
Guest Score 8 out of 10
Very Good
Rooms very old fashioned
Thank you for your information!
Area information
- John Paul II Intl Airport Krakow-Balice - 7.47 mi
- Galicia Jewish Museum - 508 f
- Ethnographic Museum in Krakow - 0.30 mi
- Starmach Art Gallery - 0.55 mi
- Artemis Gallery - 0.61 mi
- Jan Fejkiel Gallery - 0.66 mi
- Schindler Factory Museum - 0.66 mi
- Archeological Museum - 0.68 mi
- Historical Museum of Krakow - 0.75 mi
- Museum of Japanese Art and Technology - 0.75 mi
- Krypta u Pijarow Gallery - 0.82 mi
- University Hospital - 0.79 mi
- Remuh Synagogue and Cemetery - 307 f
- Adam Mickiewicz Monument - 0.81 mi
- Kazimierz Jewish District - 475 f
- Church of St. Catherine of Alexandria - 0.36 mi
- Conversion of St. Paul Church - 0.37 mi
- St. Bernardine's Church - 0.49 mi
- St. Idzi's Church - 0.50 mi
- St. Martin's Church - 0.52 mi
- Church of Saint Michael the Archangel - 0.52 mi
- St. Andrew's Church - 0.54 mi
- Church of Saint Apostles Peter and Paul - 0.54 mi
- Wawel Royal Castle - 0.57 mi
- St. Joseph's Church - 0.58 mi
- Bishop Erazm Ciolek Palace - 0.59 mi
- St. Nicolas Church - 0.66 mi
- St. Francis of Assisi's Church - 0.74 mi
- St. Barbara's Church - 0.76 mi
- Church of St. Adalbert - 0.78 mi
- Hipolit House - 0.79 mi
- Saint Cross Church - 0.83 mi
- Autosave Car Park - 0.63 mi
- The Botanic Garden of the Jagiellonian University - 0.82 mi
- Cloth Hall - 0.84 mi
- Old Synagogue - 167 f
- High Synagogue - 234 f
- Izaak Synagogue - 369 f
- Tempel Synagogue - 975 f
- Basilica of the Body of Christ - 1,040 f
- Galeria Kazimierz - 0.35 mi
- Ghetto Heroes Square in Krakow - 0.44 mi
- Wawel - 0.54 mi
- Dragon's Den - 0.60 mi
- Holy Trinity Basilica - 0.65 mi
- Cracovia Business Center - 0.67 mi
- Wawel Marina - 0.74 mi
- Planty - 0.78 mi
- St. Mary's Basilica - 0.79 mi
- Main Market Square - 0.82 mi
- Kupa Synagogue - 0.82 mi
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Museums
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Hotel Ester
Szeroka 20, Cracow, Krakow, 31 053, Poland