Hotel City Sm Business & Spa
Gajowa 16, Cracow, Krakow, 30-426, Poland
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
Gajowa 16, Cracow, Krakow, 30-426, Poland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Heating
- Fax/photocopying
- Private check-in/check-out
- On-site parking
- vending machine
- Accessible parking
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Pet basket
- Pet bowls
- Outdoor furniture
- Sun loungers or beach chairs
- Key access
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- John Paul II Intl Airport Krakow-Balice - 7.32 mi
Museums
- Starmach Art Gallery - 2.01 mi
- Museum of Japanese Art and Technology - 2.11 mi
- Ethnographic Museum in Krakow - 2.12 mi
- Galicia Jewish Museum - 2.36 mi
- Schindler Factory Museum - 2.48 mi
- Archeological Museum - 2.61 mi
- Artemis Gallery - 2.66 mi
- Jan Fejkiel Gallery - 2.69 mi
- 20th Century Polish Art Gallery - 2.72 mi
- National Museum - 2.72 mi
- National Museum of Krakow - 2.73 mi
- Krypta u Pijarow Gallery - 2.74 mi
Click here to leave your opinion >>
Olga (solo traveller)
stayed in June, 2025
Guest Score 7 out of 10
Good
Ricardo (family with young children)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Dominika (family with young children)
stayed in May, 2025
Guest Score 6 out of 10
Pleasant
Nataliia (solo traveller)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
The night shift host lady was wonderful and very understanding.
Everything was great as always
George (solo traveller)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Tousain (young couple)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Marin (family with young children)
stayed in March, 2025
Guest Score 5 out of 10
Fair
Catherine (family with young children)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Aleksandr (family with young children)
stayed in February, 2025
Guest Score 7 out of 10
Good
Really nice breakfast: good variety of food and drinks, everything is deliciously prepared. Comfortable room: lots of electrical outlets, free bottles of water.
The first room was smoky. Luckily, we were given another room, it was a little smaller, but much more comfortable.
The rooms are a little worn, but comfortable.
The mattress was a little saggy.
Katarzyna (young couple)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Staff was so friendly and they left us small surprise cuz of our honeymoon. everything was great and choice of breakfast was amazing
Romain (young couple)
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
Parking
Breakfast
Spa/Massage
Design/Style
Sámi (young couple)
stayed in December, 2024
Guest Score 3 out of 10
Poor
the breakfast was good, and it had warm water to take shower
we got 2 twin beds instead of a queen bed (as it was promised in the reservation) and the beds mattress was really uncomfortable
there was dust behind the AC and there was some little mold all around the shower tube
Marcin (review category business travellers)
stayed in December, 2024
Guest Score 6 out of 10
Pleasant
Noisy room with super thin walls.
Non comfortable beds.
Aleksandra (young couple)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Sašo (review category business travellers)
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
Chef (solo traveller)
stayed in November, 2024
Guest Score 5 out of 10
Fair
Good location & staff
Bed was very uncomfortable with very strange electrical connections touching the bed sheets! Coffee machines on breakfast often not working...
Jan (family with young children)
stayed in November, 2024
Guest Score 7 out of 10
Good
Iryna (review category business travellers)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Artur (young couple)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
I had a fantastic experience! The service was wonderful, and the facilities were spotless. Every staff member was incredibly helpful and accommodating, making the stay even more enjoyable. The location is also a big plus—just a short distance from the town center and easily accessible by public transportation or private ride services. Highly recommend for anyone looking for convenience and comfort!
The shower head mount on the wall was not properly sized to fit the showerhead, so I had to hold the showerhead in my hand while showering. It would also be great to have a coffee/tea machine available 24/7 for added convenience.
Peter (solo traveller)
stayed in October, 2024
Guest Score 8 out of 10
Very Good
The lady receptionist was very helpful. The hotel was nice and quiet.
I was unlucky to have no hot water when I had a shower at 0430 in the morning. Maybe I was too early for the water to warm up. It is Ukraine and there is a war on, so not a big deal. I was definitely awake for my road trip to Sumy :)
Trying to use Google maps to find the hotel was not good. The hotel is on a main road. If your navigation system tries taking you anywhere else it is wrong. The front of the hotel at night has a nice bright red sign.
Thank you for your information!
Area information
- John Paul II Intl Airport Krakow-Balice - 7.32 mi
- Children Hospital in Krakow - 1.88 mi
- Starmach Art Gallery - 2.01 mi
- Museum of Japanese Art and Technology - 2.11 mi
- Ethnographic Museum in Krakow - 2.12 mi
- Galicia Jewish Museum - 2.36 mi
- Schindler Factory Museum - 2.48 mi
- Archeological Museum - 2.61 mi
- Artemis Gallery - 2.66 mi
- Jan Fejkiel Gallery - 2.69 mi
- 20th Century Polish Art Gallery - 2.72 mi
- National Museum - 2.72 mi
- National Museum of Krakow - 2.73 mi
- Krypta u Pijarow Gallery - 2.74 mi
- Spa in Swoszowice - 2.04 mi
- Krakow Plaszow Railway Station - 2.38 mi
- Zakopianka Shopping Centre - 0.53 mi
- Church of Saint Michael the Archangel - 2.00 mi
- Church of St. Catherine of Alexandria - 2.12 mi
- St. Bernardine's Church - 2.31 mi
- St. Salvator Church - 2.32 mi
- Conversion of St. Paul Church - 2.38 mi
- Wawel Royal Castle - 2.39 mi
- St. Idzi's Church - 2.46 mi
- St. Martin's Church - 2.51 mi
- Bishop Erazm Ciolek Palace - 2.53 mi
- St. Andrew's Church - 2.56 mi
- Church of Saint Apostles Peter and Paul - 2.59 mi
- St. Joseph's Church - 2.67 mi
- St. Francis of Assisi's Church - 2.71 mi
- Kazimierz Jewish District - 2.35 mi
- Remuh Synagogue and Cemetery - 2.43 mi
- Cracovia Stadium - 2.57 mi
- Divine Mercy Sanctuary in Krakow-Lagiewniki - 0.59 mi
- Bonarka City Center - 1.28 mi
- Park Kurdwanow - 1.59 mi
- Krakus Mound - 1.94 mi
- Basilica of the Body of Christ - 2.21 mi
- Ghetto Heroes Square in Krakow - 2.25 mi
- Wawel Marina - 2.27 mi
- High Synagogue - 2.36 mi
- Izaak Synagogue - 2.36 mi
- Dragon's Den - 2.36 mi
- Old Synagogue - 2.37 mi
- Wawel - 2.40 mi
- Tempel Synagogue - 2.40 mi
- Planty - 2.63 mi
- Galeria Kazimierz - 2.64 mi
- Kosciuszko Mound - 2.70 mi
- Euro 2012 Fan Zone Krakow - 2.72 mi
- Holy Trinity Basilica - 2.75 mi
Airports Show all on map »
Hospitals
Hospitals Show all on map »
Museums
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Services
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Transport
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Hotel City Sm Business & Spa
Gajowa 16, Cracow, Krakow, 30-426, Poland