Crystal Suites Chez Helena
Ul. Szeroka 14, Cracow, Krakow, 31-053, Poland
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1 Room With 3 Adults Change Search
Room
Room
Address
Ul. Szeroka 14, Cracow, Krakow, 31-053, Poland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Express Check-In/Check-Out
- Heating
- Private check-in/check-out
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Non-Smoking Rooms Available
- Fruits
- Key access
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Grocery delivery
- CCTV security in common areas
- Daily disinfection
- Non-smoking property
- Physical/social distancing guidelines
- Allergy-free rooms available
- Airport shuttle (charges may apply)

















































Click here to leave your opinion >>
Beverley (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Ease of communication pre and during the holiday. Both apartments were lovely the upstairs one being slightly more roomy.
We were very grateful that we were allowed to keep one of the apartments until our pick up time of 4pm - this was a huge advantage.
The location was ideal and there were plenty of bars and restaurants very close by. The old town market square was 20mins easy walk away and Kazamierz itself as an area was perfect.
Nothing.
Fang (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
I stayed at Crystal Suites Chez Helena for 5 nights with my adult daughter in August 2025. The apartment is in a town house building, conveniently located in kazimierz where it literally next to the old synagogue, several restaurants in front of the townhome, bars and shops within several minutes walk. From there, we walked to Old Town, Jewish Ghetto, and Schindler's factory museum within 20 minutes!
The place itself is very clean, quiet and air-conditioned. It's spacious, compared to a suite in a hotel. It has the living room, kitchen, bathroom and best of all it has a personal washing machine, a private little yard! The decor is sort of French country interior which we liked it very much.
What's worth mention is the host/property manager Anna. Her hospitality and kindness in her service is the best I've ever seen. Besides checking-in and out, she provided a lot of tourism advice, and even helped to book a couple of dinner reservations. Anna provided the ideas/locations/timetables for gifts/souvenirs/public transportaion/tour choices, making us feel that we have a local friend in town for insights. Her communication through What'sUp App is always timely with excellent English.
In a nutshell, I highly recommend this place for your stay in Krakow.
Jill (Group Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Centrally located, very clean, easy to get to.
No complaints.
Chee (Couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
The location was excellent—very close to all the main attractions and super convenient for getting around. Although the street outside was often busy with visitors, the soundproofing was great and we couldn’t hear any noise from outside at all.
The room itself was clean, cozy, and nicely decorated—it really felt like home.
The two of us stayed for 5 nights and had a very comfortable experience overall.
It would have been even better if a few extra towels were provided.
The main entrance door to the building was a bit tricky to open at times, which took a little getting used to.
It wasn't a big issue, but clearer instructions or a small sign might help future guests.
Stephen (Family with young children)
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
Spacious, clean everything and more that you need in a great location. Exceptional front desk service with superb restaurant recommendations. Great communication, better than a hotel. Fabulous stay !
Nothing
Julian (Couple)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Lovely quiet apartment and soo warm close to trams or walking to city and other sights
Local restaurants and great recommendations from host.
Warm friendly welcome
Thanks
Maksym (Solo Traveler)
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Convenient location.
Plenty of restaurants in the neighborhood.
Small cozy apartment.
Wi-Fi could have been better, needed to stay on the tethering mode using the phone.
The apartment looks larger in the photos rather than it is in reality.
Jane (Couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Loved our stay, very clean, Anna was the perfect host she couldn’t do enough for us making sure our stay was just perfect
Nothing
Natalia (Solo Traveler)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
great location - the apartment was very cosy
there were no toiletries in the bathroom :(
Maksim (Family with young children)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
The apartment is truly wonderful! This place was once the living sanctuary of a famous fashion icon, adding a unique and charming atmosphere. The flat is very comfortable, located in Krakow’s historic Jewish district.
* Close to the city center
* In the heart of the historic Jewish district
* Very comfortable and spotlessly clean
* Quiet and peaceful environment
* Great dining options nearby with live music
Saija (Family with young children)
stayed in July, 2024
Guest Score 8 out of 10
Very Good
Nice apartment in a really good location. It had aircon which was well needed!
We had the top floor so we did not have windows where one could see outside.
Joseph (Group Traveler)
stayed in July, 2024
Guest Score 8 out of 10
Very Good
Good choices of food. Very convenient location. Great option for this location
The couch used as a sleeper was not comfortable. Problem was quickly resolved the next day with an additional mattress cover
Preetha (Family with young children)
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
Paul (Family with young children)
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
Great location in the heart of the Jewish quarter, restaurants right outside with live music. Most things within easy walking distance. Accommodation was as described, small but good facilities and well equipped. Anna was very good, friendly and helpful, happy to book things for us and recommend places to eat etc.
Nothing.
Grant (Couple)
stayed in June, 2024
Guest Score 10 out of 10
Exceptional
Helena (Family with young children)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Clean place and excellent location in the jewish quarter.
They had a washing machine but no dryer. I wish the AC would have been able to work as it was quite hot but it stated in their booklet that thy only turn it on during summer months. It was May and quite hot on the top floor.
Paula (Group Traveler)
stayed in April, 2024
Guest Score 9 out of 10
Wonderful
Tereza (Family with young children)
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Great location
All good
Yehuda (Solo Traveler)
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
opposite the remu shul and Zoldan restaurant in busy area but inside the flat is very quite you don't hear anything . flat was very clean will go again
Geraldine (Couple)
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Great location. Easy to walk everywhere. Lovely decor. Very clean. Anna was very helpful arranging airport transfers. Breakfast buffet around the corner at a local restaurant was very nice.
We have no negative view regarding our stay there.
Thank you for your information!
Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
Room type
Max
Rate
Deluxe with Courtyard View
Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. the apartment provides a flat-screen tv with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as city views. the unit offers 3 beds.
3 x
$166.13USD
Book Now
Average nightly rate

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$166.13
$166.13
$166.13
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-
-
-
Average nightly rate $166.13
Total (including tax) $538.26
3 x
$197.04USD
Book Now
Average nightly rate

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$197.04
$197.04
$197.04
-
-
-
-
Average nightly rate $197.04
Total (including tax) $638.40
- Air conditioning
- Alarm clock
- Bath or Shower
- Body soap
- City view
- Cleaning products
- Closet
- Clothes rack
- Coffee/tea machine
- Complimentary drinking water
- Courtyard view
- Crib(s)
- Desk
- Dining table
- Dishwasher
- Electric kettle
- Flat-screen TV
- Hair dryer
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Hypoallergenic pillow
- In-room safe box
- Individual air conditioning
- iPod dock
- Iron and ironing board
- Key access
- Kitchenette
- Kitchenware
- Linens
- Media player
- Microwave
- Non-feather pillow
- Private apartment in building
- Private bathroom
- Private entrance
- Radio
- Refrigerator
- Room with view
- Satellite/cable channels
- Seating area
- Smoke alarm
- Socket near the bed
- Sofa bed
- Stovetop
- Toaster
- Toilet
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Upper floors accessible by stairs only
- Washing machine/dryer
- Window
- Wine glasses
View more >>
Family Penthouse
Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. the apartment features parquet floors, a seating area with a flat-screen tv with satellite channels, a washing machine, a tea and coffee maker, as well as a dining area. the unit offers 3 beds.
3 x
$194.46USD
Book Now
Average nightly rate

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$194.46
$194.46
$194.47
-
-
-
-
Average nightly rate $194.46
Total (including tax) $630.06
4 x
$194.46USD
Book Now
Average nightly rate

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$194.46
$194.46
$194.47
-
-
-
-
Average nightly rate $194.46
Total (including tax) $630.06
5 x
$207.34USD
Book Now
Average nightly rate

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$207.34
$207.34
$207.34
-
-
-
-
Average nightly rate $207.34
Total (including tax) $671.79
3 x
$225.38USD
Book Now
Average nightly rate

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$225.38
$225.38
$225.37
-
-
-
-
Average nightly rate $225.38
Total (including tax) $730.23
4 x
$235.68USD
Book Now
Average nightly rate

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$235.68
$235.68
$235.68
-
-
-
-
Average nightly rate $235.68
Total (including tax) $763.59
5 x
$258.86USD
Book Now
Average nightly rate

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$258.86
$258.86
$258.86
-
-
-
-
Average nightly rate $258.86
Total (including tax) $838.71
- Air conditioning
- Alarm clock
- Bath or Shower
- Body soap
- Cleaning products
- Closet
- Clothes rack
- Coffee/tea machine
- Complimentary drinking water
- Crib(s)
- Desk
- Dining table
- Dishwasher
- Electric kettle
- Flat-screen TV
- Hair dryer
- Hardwood or parquet floors
- Heating
- Hypoallergenic
- Hypoallergenic pillow
- In-room safe box
- Individual air conditioning
- iPod dock
- Iron and ironing board
- Key access
- Kitchenette
- Kitchenware
- Linens
- Media player
- Microwave
- Non-feather pillow
- Private apartment in building
- Private bathroom
- Private entrance
- Radio
- Refrigerator
- Room with view
- Satellite/cable channels
- Seating area
- Smoke alarm
- Socket near the bed
- Sofa bed
- Stovetop
- Toaster
- Toilet
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Upper floors accessible by stairs only
- Washing machine/dryer
- Wine glasses
View more >>
Area information
- John Paul II Intl Airport Krakow-Balice - 7.47 mi
- Galicia Jewish Museum - 590 f
- Ethnographic Museum in Krakow - 0.33 mi
- Starmach Art Gallery - 0.57 mi
- Artemis Gallery - 0.60 mi
- Jan Fejkiel Gallery - 0.65 mi
- Schindler Factory Museum - 0.66 mi
- Archeological Museum - 0.67 mi
- Historical Museum of Krakow - 0.74 mi
- Museum of Japanese Art and Technology - 0.77 mi
- Krypta u Pijarow Gallery - 0.81 mi
- University Hospital - 0.76 mi
- Remuh Synagogue and Cemetery - 258 f
- Adam Mickiewicz Monument - 0.79 mi
- Kazimierz Jewish District - 572 f
- Conversion of St. Paul Church - 0.37 mi
- Church of St. Catherine of Alexandria - 0.38 mi
- St. Bernardine's Church - 0.50 mi
- St. Idzi's Church - 0.50 mi
- St. Martin's Church - 0.52 mi
- Church of Saint Apostles Peter and Paul - 0.54 mi
- St. Andrew's Church - 0.54 mi
- Church of Saint Michael the Archangel - 0.54 mi
- Wawel Royal Castle - 0.57 mi
- St. Joseph's Church - 0.57 mi
- Bishop Erazm Ciolek Palace - 0.59 mi
- St. Nicolas Church - 0.64 mi
- St. Francis of Assisi's Church - 0.73 mi
- St. Barbara's Church - 0.74 mi
- Hipolit House - 0.77 mi
- Church of St. Adalbert - 0.77 mi
- Saint Cross Church - 0.81 mi
- Autosave Car Park - 0.61 mi
- The Botanic Garden of the Jagiellonian University - 0.79 mi
- Cloth Hall - 0.83 mi
- Old Synagogue - 308 f
- High Synagogue - 372 f
- Izaak Synagogue - 466 f
- Tempel Synagogue - 983 f
- Basilica of the Body of Christ - 0.22 mi
- Galeria Kazimierz - 0.33 mi
- Ghetto Heroes Square in Krakow - 0.45 mi
- Wawel - 0.55 mi
- Dragon's Den - 0.60 mi
- Holy Trinity Basilica - 0.63 mi
- Cracovia Business Center - 0.65 mi
- Wawel Marina - 0.75 mi
- St. Mary's Basilica - 0.77 mi
- Planty - 0.77 mi
- Kupa Synagogue - 0.81 mi
- Main Market Square - 0.81 mi
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Crystal Suites Chez Helena
Ul. Szeroka 14, Cracow, Krakow, 31-053, Poland