Crystal Suites Chez Helena
Ul. Szeroka 14, Cracow, Krakow, 31-053, Poland
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Ul. Szeroka 14, Cracow, Krakow, 31-053, Poland
The property is located in a fully refurbished historical residence which was once the childhood home of Helena Rubinstein, the founder of the HR cosmetic brand. Set within Kraków’s old Jewish district, Kazimierz, Crystal Suites Chez Helena offers air-conditioned rooms with free Wi-Fi and an LCD TV with satellite channels. The Wawel Castle is within a 13-minute walk. The design interiors of the Chez Helena are modern and elegant, decorated mostly in white with color elements. Each one comes with fully equipped kitchenette, a CD and DVD player as well as an iPod docking station. Kraków’s Old Town’s Main Market is within 0.9 mi, and Plac Nowy, the center of the district’s night life, is 1148 feet away from the Crystal Suites. The Remuh Synagogue is less than 164 feet away. Breakfast is served in the restaurant Kolanko no 6, located 984 ft from our apartments. Breakfast is served in the form of a buffet and includes hot dishes (scrambled eggs, sausages, roasted vegetables), cold dishes (salads, tarts, pates, cold cuts, cheese), bread, pastries, muesli, milk, yogurts, jams, coffee, tea, water. Breakfast is available from Monday to Sunday from 8:00 am to 12:00 pm. Breakfast for the following day can be ordered at the reception until 6:00 pm. Please keep in mind that in case of reservations with breakfast included, it is included in rate for adults and children above 4 years old. For younger children breakfast can be purchased separately at reception.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Safety Deposit Box
  • Air Conditioning
  • Express Check-In/Check-Out
  • Heating
  • Private check-in/check-out
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Fruits
  • Key access
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Grocery delivery
  • CCTV security in common areas
  • Daily disinfection
  • Non-smoking property
  • Physical/social distancing guidelines
  • Allergy-free rooms available
  • Airport shuttle (charges may apply)
Click here to leave your opinion >>
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Ease of communication pre and during the holiday. Both apartments were lovely the upstairs one being slightly more roomy. We were very grateful that we were allowed to keep one of the apartments until our pick up time of 4pm - this was a huge advantage. The location was ideal and there were plenty of bars and restaurants very close by. The old town market square was 20mins easy walk away and Kazamierz itself as an area was perfect.
Nothing.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
I stayed at Crystal Suites Chez Helena for 5 nights with my adult daughter in August 2025. The apartment is in a town house building, conveniently located in kazimierz where it literally next to the old synagogue, several restaurants in front of the townhome, bars and shops within several minutes walk. From there, we walked to Old Town, Jewish Ghetto, and Schindler's factory museum within 20 minutes! The place itself is very clean, quiet and air-conditioned. It's spacious, compared to a suite in a hotel. It has the living room, kitchen, bathroom and best of all it has a personal washing machine, a private little yard! The decor is sort of French country interior which we liked it very much. What's worth mention is the host/property manager Anna. Her hospitality and kindness in her service is the best I've ever seen. Besides checking-in and out, she provided a lot of tourism advice, and even helped to book a couple of dinner reservations. Anna provided the ideas/locations/timetables for gifts/souvenirs/public transportaion/tour choices, making us feel that we have a local friend in town for insights. Her communication through What'sUp App is always timely with excellent English. In a nutshell, I highly recommend this place for your stay in Krakow.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Centrally located, very clean, easy to get to.
No complaints.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
The location was excellent—very close to all the main attractions and super convenient for getting around. Although the street outside was often busy with visitors, the soundproofing was great and we couldn’t hear any noise from outside at all. The room itself was clean, cozy, and nicely decorated—it really felt like home. The two of us stayed for 5 nights and had a very comfortable experience overall. It would have been even better if a few extra towels were provided.
The main entrance door to the building was a bit tricky to open at times, which took a little getting used to. It wasn't a big issue, but clearer instructions or a small sign might help future guests.
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
Spacious, clean everything and more that you need in a great location. Exceptional front desk service with superb restaurant recommendations. Great communication, better than a hotel. Fabulous stay !
Nothing
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Lovely quiet apartment and soo warm close to trams or walking to city and other sights Local restaurants and great recommendations from host. Warm friendly welcome Thanks
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Convenient location. Plenty of restaurants in the neighborhood. Small cozy apartment.
Wi-Fi could have been better, needed to stay on the tethering mode using the phone. The apartment looks larger in the photos rather than it is in reality.
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Loved our stay, very clean, Anna was the perfect host she couldn’t do enough for us making sure our stay was just perfect
Nothing
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
great location - the apartment was very cosy
there were no toiletries in the bathroom :(
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
The apartment is truly wonderful! This place was once the living sanctuary of a famous fashion icon, adding a unique and charming atmosphere. The flat is very comfortable, located in Krakow’s historic Jewish district. * Close to the city center * In the heart of the historic Jewish district * Very comfortable and spotlessly clean * Quiet and peaceful environment * Great dining options nearby with live music
stayed in July, 2024
Guest Score 8 out of 10
Very Good
Nice apartment in a really good location. It had aircon which was well needed!
We had the top floor so we did not have windows where one could see outside.
stayed in July, 2024
Guest Score 8 out of 10
Very Good
Good choices of food. Very convenient location. Great option for this location
The couch used as a sleeper was not comfortable. Problem was quickly resolved the next day with an additional mattress cover
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
Great location in the heart of the Jewish quarter, restaurants right outside with live music. Most things within easy walking distance. Accommodation was as described, small but good facilities and well equipped. Anna was very good, friendly and helpful, happy to book things for us and recommend places to eat etc.
Nothing.
stayed in June, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Clean place and excellent location in the jewish quarter.
They had a washing machine but no dryer. I wish the AC would have been able to work as it was quite hot but it stated in their booklet that thy only turn it on during summer months. It was May and quite hot on the top floor.
stayed in April, 2024
Guest Score 9 out of 10
Wonderful
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Great location
All good
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
opposite the remu shul and Zoldan restaurant in busy area but inside the flat is very quite you don't hear anything . flat was very clean will go again
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Great location. Easy to walk everywhere. Lovely decor. Very clean. Anna was very helpful arranging airport transfers. Breakfast buffet around the corner at a local restaurant was very nice.
We have no negative view regarding our stay there.
Guest reviews
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Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
Room type
Max
Options
Rate
Deluxe with Courtyard View
Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. the apartment provides a flat-screen tv with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as city views. the unit offers 3 beds.
3 x
Free cancellation
Free WiFi
$166.13USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$166.13
$166.13
$166.13
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Average nightly rate $166.13 Total (including tax) $538.26
3 x
Free cancellation
Free breakfast
Free WiFi
$197.04USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$197.04
$197.04
$197.04
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Average nightly rate $197.04 Total (including tax) $638.40
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap
  • City view
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Courtyard view
  • Crib(s)
  • Desk
  • Dining table
  • Dishwasher
  • Electric kettle
  • Flat-screen TV
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • In-room safe box
  • Individual air conditioning
  • iPod dock
  • Iron and ironing board
  • Key access
  • Kitchenette
  • Kitchenware
  • Linens
  • Media player
  • Microwave
  • Non-feather pillow
  • Private apartment in building
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Room with view
  • Satellite/cable channels
  • Seating area
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Stovetop
  • Toaster
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by stairs only
  • Washing machine/dryer
  • Window
  • Wine glasses
View more >>
Family Penthouse
Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. the apartment features parquet floors, a seating area with a flat-screen tv with satellite channels, a washing machine, a tea and coffee maker, as well as a dining area. the unit offers 3 beds.
3 x
Free cancellation
Free WiFi
$194.46USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$194.46
$194.46
$194.47
-
-
-
-
Average nightly rate $194.46 Total (including tax) $630.06
4 x
Free cancellation
Free WiFi
$194.46USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$194.46
$194.46
$194.47
-
-
-
-
Average nightly rate $194.46 Total (including tax) $630.06
5 x
Free cancellation
Free WiFi
$207.34USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$207.34
$207.34
$207.34
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-
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-
Average nightly rate $207.34 Total (including tax) $671.79
3 x
Free cancellation
Free breakfast
Free WiFi
$225.38USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$225.38
$225.38
$225.37
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-
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Average nightly rate $225.38 Total (including tax) $730.23
4 x
Free cancellation
Free breakfast
Free WiFi
$235.68USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$235.68
$235.68
$235.68
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-
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-
Average nightly rate $235.68 Total (including tax) $763.59
5 x
Free cancellation
Free breakfast
Free WiFi
$258.86USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$258.86
$258.86
$258.86
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Average nightly rate $258.86 Total (including tax) $838.71
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Crib(s)
  • Desk
  • Dining table
  • Dishwasher
  • Electric kettle
  • Flat-screen TV
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • In-room safe box
  • Individual air conditioning
  • iPod dock
  • Iron and ironing board
  • Key access
  • Kitchenette
  • Kitchenware
  • Linens
  • Media player
  • Microwave
  • Non-feather pillow
  • Private apartment in building
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Room with view
  • Satellite/cable channels
  • Seating area
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Stovetop
  • Toaster
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by stairs only
  • Washing machine/dryer
  • Wine glasses
View more >>

Area information

    Airports Show all on map »

    • John Paul II Intl Airport Krakow-Balice - 7.47 mi

    Museums

      Art Galleries Show all on map »
      • Galicia Jewish Museum - 590 f
      • Ethnographic Museum in Krakow - 0.33 mi
      • Starmach Art Gallery - 0.57 mi
      • Artemis Gallery - 0.60 mi
      • Jan Fejkiel Gallery - 0.65 mi
      • Schindler Factory Museum - 0.66 mi
      • Archeological Museum - 0.67 mi
      • Historical Museum of Krakow - 0.74 mi
      • Museum of Japanese Art and Technology - 0.77 mi
      • Krypta u Pijarow Gallery - 0.81 mi

    Hospitals

      Hospitals Show all on map »
      • University Hospital - 0.76 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Remuh Synagogue and Cemetery - 258 f
      • Adam Mickiewicz Monument - 0.79 mi
      Famous Streets Show all on map »
      • Kazimierz Jewish District - 572 f
      Historical Buildings Show all on map »
      • Conversion of St. Paul Church - 0.37 mi
      • Church of St. Catherine of Alexandria - 0.38 mi
      • St. Bernardine's Church - 0.50 mi
      • St. Idzi's Church - 0.50 mi
      • St. Martin's Church - 0.52 mi
      • Church of Saint Apostles Peter and Paul - 0.54 mi
      • St. Andrew's Church - 0.54 mi
      • Church of Saint Michael the Archangel - 0.54 mi
      • Wawel Royal Castle - 0.57 mi
      • St. Joseph's Church - 0.57 mi
      • Bishop Erazm Ciolek Palace - 0.59 mi
      • St. Nicolas Church - 0.64 mi
      • St. Francis of Assisi's Church - 0.73 mi
      • St. Barbara's Church - 0.74 mi
      • Hipolit House - 0.77 mi
      • Church of St. Adalbert - 0.77 mi
      • Saint Cross Church - 0.81 mi
      National Parks Show all on map »
      • Autosave Car Park - 0.61 mi
      Colleges and Universities Show all on map »
      • The Botanic Garden of the Jagiellonian University - 0.79 mi
      Theatres Show all on map »
      • Cloth Hall - 0.83 mi
      Other Show all on map »
      • Old Synagogue - 308 f
      • High Synagogue - 372 f
      • Izaak Synagogue - 466 f
      • Tempel Synagogue - 983 f
      • Basilica of the Body of Christ - 0.22 mi
      • Galeria Kazimierz - 0.33 mi
      • Ghetto Heroes Square in Krakow - 0.45 mi
      • Wawel - 0.55 mi
      • Dragon's Den - 0.60 mi
      • Holy Trinity Basilica - 0.63 mi
      • Cracovia Business Center - 0.65 mi
      • Wawel Marina - 0.75 mi
      • St. Mary's Basilica - 0.77 mi
      • Planty - 0.77 mi
      • Kupa Synagogue - 0.81 mi
      • Main Market Square - 0.81 mi

Crystal Suites Chez Helena

Ul. Szeroka 14, Cracow, Krakow, 31-053, Poland