Jet Park Hotel Rotorua
237 Fenton Street, Rotorua, Bay Of Plenty, 3045, New Zealand
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237 Fenton Street, Rotorua, Bay Of Plenty, 3045, New Zealand
JetPark Hotel Rotorua is a New Zealand owned and operated hotel which is ideally located just a short 5-minute walk from Rotorua town center. Featuring an outdoor pool, spa, and purpose-built mountain bike and dog wash station, the hotel has recently undergone a refurbishment of the accommodations rooms. Guests enjoy complimentary Wi-Fi, parking, and satellite TV. Jet Park Rotorua is a family orientated with family rooms, an indoor and outdoor kid’s play area, and is conveniently located to explore local tourist attractions. JetPark Hotel Rotorua offers 63 refurbished rooms. All rooms have a satellite TV. Some offer a spa bath. The property is ideally located to explore Rotorua’s unique tourist attractions including mountain bike trails, town markets, museums and nearby activities. You can relax at the boutique café, Te Purū, serving a delicious menu, and New Zealand wines, coffee, and beverages.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Parking
  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Children's playground
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Shared lounge/TV area
  • On-site parking
  • outdoor pool
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Off-Site parking
  • Picnic Area
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Indoor play area
  • Electric vehicle charging station
  • Wine/champagne
  • Outdoor furniture
  • Fence around pool
  • Kids' pool
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Hot tub/Whirlpool
  • Laundry services
  • Luggage storage & lockers
  • Physical/social distancing guidelines
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very nice accommodations had a good little espresso machine which was cool. Staff were very nice and helpful.
NA
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The room was clean and pleasant, the bed comfortable. Good value for money overall. The Rotorua attractions were walking distance.
The breakfast buffet at $21 didn't include any eggs - not boiled, not scrambled, nothing. It also only included filter coffee. Other coffee beverages like cappuccino have to be bought at the bar.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff, clean and simple, great central location for Rotorua plans.
Available breakfast had no good protein based low carb option. Walked to convenient fast food place for breakfast.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Good location, good breakfast options, close to restaurants
Shower floor incredibly slippery when wet. It would have been nice to have a non slip mat .
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Location was excellent with easy walk to town centre, restaurants, activities. Breakfast was really good and staff very helpful
Nothing
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Wonderful place - clean and comfortable. Friendly staff. Walkable to the main town center. Great shower and wonderful heating/cooling unit.
The room could have used a microwave. The only thing that was lacking was the hot tub. The lid had been half open when we went out, so it was a bit cool and it definitely needed cleaned as there was debris in the bottom.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Room
None
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Room size
Parking spots too small and not enoughspots
stayed in January, 2026
Guest Score 3 out of 10
Poor
Staff were friendly
I was told I had to pay another couple of hundred dollars when I arrived despite paying the entire amount on booking.com when I booked. I had two kids with me and we had driven 5 hours so I had to do it They said it’s because I didn’t book directly with them there was a problem with my booking. I was in tears
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The breakfast was really good and the staff on duty the two mornings of our stay were really great !!
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Great location. Clean and large rooms. Nice amenities. Nice big rooms and very friendly staff.
Issues with keys being reset multiple times and having to get new ones. Issues with getting into the hotel parking as buses blocked the way.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Very clean, large rooms, great location, good breakfast!
stayed in December, 2025
Guest Score 7 out of 10
Good
One has to pay extra to get eggs for breakfast, which we find very tacky...
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Friendly staff, conveniently located to restaurants and clean.
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Spacious rooms.
Breakfast was pretty good but should have pancakes available every day. Kitchen could have been better equipped. Noise from pool/hot tub below the room was excessive two nights.
stayed in November, 2025
Guest Score 7 out of 10
Good
a pleasant overnight stay at this hotel apartment. tea and coffee facilities were available in the room. did not use breakfast room, or pool.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Well located, free parking and having a nice breakfast included was great. There were other nice touches also including fresh fruit available in the foyer and biscuits in the room. The bed was very comfortable also.
Nothing really - for the price it was very good value.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Good location Good value for money
stayed in September, 2025
Guest Score 5 out of 10
Fair
Location and staff were excellent
The rooms were cramped and smelly. When you take a shower, the moisture fills up the entire room.
stayed in September, 2025
Guest Score 5 out of 10
Fair
The room itself was clean and the location was decent.
Air Conditioning Issues - We were only informed that our room's air conditioning was out of order after we had already completed the check-in process. Staff immediately offered a heater and extra blanket as a solution. When I then inquired about switching to a different room, they claimed the hotel was fully booked. The provided heater turned out to be merely a small blower unit, and the blanket was quite thin. Curious about their claim of being full, I checked their website and went through the booking process, only to discover that rooms with identical descriptions appeared to still be available for reservation. Parking Issues – After making our reservation, I discovered reviews warning about parking difficulties, and these concerns were well-founded. The hotel offers inadequate parking facilities, so late arrivals could be forced to park on nearby back streets due to the absence of roadside parking near the property. Finding a space after evening outings is purely a matter of luck. Security Issues – The room door's secondary locking mechanism was non-functional. Guests who require the peace of mind that comes with a working double lock or security chain should consider other accommodations. Reduced Housekeeping – While staying and paying for two days, full room service is only available every other day. The off-days include limited housekeeping such as trash collection, amenity refills, and towel exchanges.
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Area information

    Airports Show all on map »

    • Rotorua Airport - 4.16 mi
    • Tauranga Airport - 32.66 mi

    Services

      Spas Show all on map »
      • Polynesian Spa - 0.41 mi
      • Hells Gate Wai Ora Spa - 12.48 mi

    Museums

      Art Galleries Show all on map »
      • Rotorua Museum - 0.56 mi

    Transport

      Train stations Show all on map »
      • Paengaroa Station - 25.28 mi

    Other attractions

      National Parks Show all on map »
      • Kuirau Park - 1.16 mi
      • Rainbow Springs Kiwi Wildlife Park - 2.36 mi
      • Paradise Valley Springs Wildlife Park - 5.55 mi
      • Tikitere - Hell's Gate Thermal Park - 7.89 mi
      Theatres Show all on map »
      • Tribal Lights Cultural Theatre - 1.16 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Rotorua International Stadium - 1.89 mi
      • Agrodome Leisure Park - 4.93 mi
      • Agrodome Sheep Show - 4.96 mi
      Rivers and Lakes Show all on map »
      • Lake Rotorua - 4.39 mi
      • Lake Rotoiti - 4.75 mi
      • Lake Okareka Reserve - 5.23 mi
      • Lake Tarawera s Hot Water Beach - 5.28 mi
      Other Show all on map »
      • Rotorua Arts Village - 0.37 mi
      • Tamaki Maori Village - 0.41 mi
      • Waimangu Volcanic Valley - 0.77 mi
      • Ohinemutu - 1.03 mi
      • Redwood Grove - 1.14 mi
      • Whakarewarewa Thermal Reserve - 1.42 mi
      • Te Puia - 1.44 mi
      • New Zealand Maori Arts and Crafts Institute - 1.47 mi
      • Whakarewarewa Hot Springs - 1.47 mi
      • Mitai Maori Village - 2.42 mi
      • Rainbow Springs Nature Park and Kiwi Encounter - 2.42 mi
      • Skyline - 2.80 mi
      • Mt Tarawera - 2.94 mi
      • Buried Village of Te Wairoa - 3.61 mi
      • Agroventures - 4.90 mi
      • Zorb Rotorua - 4.93 mi
      • Mount Ngongotaha Reserve - 5.11 mi
      • Paradise Valley Springs - 5.63 mi
      • Wairere Falls - 7.36 mi
      • Rotorua Rifle Range - 8.39 mi
      • Okere Falls - 10.41 mi
      • Rainbow Mountain Reserve - 13.08 mi
      • Waikite Valley Thermal Pools - 13.40 mi
      • Tarawera Falls - 13.99 mi
      • Wai o tapu Thermal Wonderland - 14.89 mi
      • Aniwhaniwha Falls - 20.25 mi
      • Bartholomews Siding - 20.34 mi
      • Te Rereioturu Falls - 21.48 mi
      • Selwyns Siding - 22.56 mi
      • Ngatuhoa Falls - 22.56 mi
      • Fitzgerald Glade - 23.11 mi
      • Orakei Korako Cave and Thermal Park The Hidden Valley - 23.72 mi
      • Orakei Korako - The Hidden Valley - 23.80 mi
      • Te Rerekawau - 27.27 mi

Jet Park Hotel Rotorua

237 Fenton Street, Rotorua, Bay Of Plenty, 3045, New Zealand