Oaks Shores
327-343 Frankton Road, Queenstown, Otago, NZ, New Zealand
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Room
Room
Address
327-343 Frankton Road, Queenstown, Otago, NZ, New Zealand
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Skiing
- 24-Hour Front Desk
- Elevator
- Heating
- Ski storage
- On-site parking
- Family Rooms
- Non-Smoking Rooms Available
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Food delivery
- Daily disinfection
- Free shuttle service
- Non-smoking property
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Internet access (charges may apply)
- Wi-Fi available (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
Airports Show all on map »
- Frankton Airport - 2.63 mi
- Wanaka Airport - 34.41 mi
- Alexandra - 35.76 mi
Museums
- Wanaka Transport and Toy Museum - 31.62 mi
Click here to leave your opinion >>
Dan (solo traveller)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Fantastic staff delivering outstanding customer service
Currently under construction (but this was a necessary work requirement)
Priya (family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
Lake view is amazong
Noisy at times coz of construction.
Breakfast was disappointing.
Sun (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Megan (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything was great
Bit of an issue with connecting to the TV.
Having salt and pepper would have gone a long way. Also, quite a few times I would have loved pen and paper to note something down or scores for the card game we were playing etc.
Ben (family with young children)
stayed in March, 2026
Guest Score 5 out of 10
Fair
Nick (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Luke (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Shaun (solo traveller)
stayed in March, 2026
Guest Score 2 out of 10
Poor
No view whatsoever
Adjoining room door very thin and could ear next door guests as if I was sharing with them.
Joanne (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Lovely view
Construction going on during stay
Sue (group)
stayed in March, 2026
Guest Score 3 out of 10
Poor
Lovely large two bedroom unit.
Unfortunately the resort was under major renovation which impacted the car parking - we also ended up with a large nail in our car tyre from the construction going on which impacted our travels and meant we had to pay to get it repaired. The TV reception was appalling and kept dropping out. Hotel unable to fix it. We received no correspondence or indication from the hotel prior to arriving that there was major works going on. This is unacceptable given the price charged for this accommodation.
Eloise (young couple)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Lovely view.
Wifi didn’t work, room and hallways smelt like faeces, not even a bottle of water in the room? Staff were very unwelcoming & disinterested- did not even warmly greet us. In a place that is known for tourism, the customer service was poor.
Mandie (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Lovely room with a great view of the lake
Staff were friendly, room well equipped
There was places in the room where I felt cleanliness was lacking, dusty & the signal to the TV was awful not allowing a programme to be watched without the WiFi & TV signal buffering constantly
Mrugesh (young couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
Jason (family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
Moaz (young couple)
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
Nice
Laia (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Andrew (young couple)
stayed in March, 2026
Guest Score 2 out of 10
Poor
Room was clean.
It’s not a resort, it’s a building site !!
This is not mentioned when booking.
The photo is completely misleading.
Entrance to car park is far too tight for normal sized car.
I would not recommend staying here, until building work is finished.
Kadir (family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
the outlook was exceptional... really
the bed and bedding are very comfortable.
the lounge and seating was perfect.
the staff were very friendly.
1: despite being aware of building works when we booked, the signage to get to our room was poor. This could be done much better with signage or written instructions handed out when checking in. After work is completed this will presumably be resolved.
2: The design of the second bedroom meant natural lighting and fresh air was not possible. The glass door let light through.
3: The kitchen was well equipped, however the plates were too large for the dishwasher.
There was a strip light in the kitchen that could not turn off. Reception came to assist in the middle of our first night as it was disturbing our sleep. They too could not switch it off, the only solution was to turn off the power for the lights at our switchboard each night.
4: Despite our AC running the temperature was very warm, I think there is an override set by the hotel. The room was exceptionally hot on our arrival and even the following morning was still very stuffy and warm. With no insect screens we chose to sleep with the windows closed. I did not contact the reception about this, but i was to return I would make sure I understood these controls to make our stay more enjoyable.
Morven (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Bev (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Our rooms were perfect we loved having the flexibility to prepare a meal and dine in or go out.
Having a washing machine and dryer was brilliant as we are on a long trip around the South Island so it gave us a chance to catch up on laundry.
If I’m not mistaken we were not notified about the major renovations that are currently underway and although they did not affect our stay it would have been nice to know. As access to the hotel was half way down a steep hill which needed to be navigated to access the hotel and by which to leave. Also we had paid to booked a set of rooms with a lakeside view. However, this was heavily obscured by garden shrubbery as we were allocated our rooms on the ground floor therefore it did not meet our expectations. My advice to anyone staying here would be to ensure their rooms are on floor 2 or above.
Thank you for your information!
Area information
- Frankton Airport - 2.63 mi
- Wanaka Airport - 34.41 mi
- Alexandra - 35.76 mi
- Harris Mountains Heli Ski - 1.31 mi
- Waiorau Snow Farm - 26.62 mi
- Underwater World Aquarium - 1.33 mi
- Wanaka Transport and Toy Museum - 31.62 mi
- Shotover River - 1.33 mi
- Lake Wakatipu - 1.66 mi
- Lake Wakatipu - 6.84 mi
- Arrow River - 9.65 mi
- Fraser River Reserve - 32.11 mi
- Kiwi Birdlife Park - 1.39 mi
- AJ Hackett Bungy Jumping - Kawarau Bridge - 2.32 mi
- Kawarau Suspension Bridge - 10.50 mi
- Walter Peak High Country Farm - 1.14 mi
- Queenstown Garden - 1.25 mi
- Shotover Canyon Swing - 1.32 mi
- Skyline Gondola and Luge - 1.42 mi
- Skyline Gondola - 1.85 mi
- Deer Park Safaris - 2.01 mi
- Queenstown Event Centre - 2.58 mi
- Remarkables Ski-Lift - 5.37 mi
- Coronet Peak - 5.57 mi
- Coronet peak Ski-Lift - 6.11 mi
- The Remarkables - 6.43 mi
- The Remarkables Ski Area - 6.59 mi
- Greengates Express - 7.33 mi
- Coronet Express - 7.50 mi
- Meadows Chair - 7.50 mi
- Rocky Gully - 7.71 mi
- Walter Peak - 9.00 mi
- Skippers Canyon - 12.58 mi
- Bridal Veil Falls - 13.20 mi
- MacDougals - 16.81 mi
- Whitestar - 16.99 mi
- Captains - 17.56 mi
- Kingston Flyer - 20.94 mi
- Treble Cone - 26.38 mi
- Fairlight - 26.76 mi
- Fairlight Station - 26.89 mi
- Alexander McKay Falls - 27.04 mi
- Fords Fall - 27.30 mi
- Lennox Falls - 28.34 mi
- Twin Falls - 28.70 mi
- Double Barrel Falls - 29.96 mi
- Gilkison Falls - 30.44 mi
- Earland Falls - 30.72 mi
- Routeburn Track - 30.93 mi
- Bridal Veil Falls - 31.64 mi
- Melita Falls - 31.67 mi
- Routeburn Falls - 32.45 mi
- Puzzling World - 32.70 mi
Airports Show all on map »
Skiing
Skiing Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Rivers and Lakes Show all on map »
National Parks Show all on map »
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Oaks Shores
327-343 Frankton Road, Queenstown, Otago, NZ, New Zealand