Mercure Queenstown Resort
Sainsbury Road, Queenstown, Otago, 9197, New Zealand
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
Sainsbury Road, Queenstown, Otago, 9197, New Zealand
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Internet Access
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- Darts
- Heating
- Wheelchair accessible
- On-site parking
- mini bar
- outdoor pool
- vending machine
- telephone
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Hindi
- Italian
- Korean
- Malay
- Portuguese
- Spanish
- Filipino
- Happy Hour
- Slippers
- Parking Available
- taxi service
- Carpeting
- Fire extinguishers
- Bicycle parking
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Free face masks
- Chinese [Mandarin]
- Contactless check-in/out
- Food delivery
- Accessible rooms through interior corridor available
- Car rental available
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Mobility accessibility available
- Non-smoking property
- Room towels provided
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Individually-wrapped food options
- Window
- Outdoor recreational features
- Desk/workspace available
- Cleaning products available
- Room service available
- Clothes drying rack
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Frankton Airport - 5.00 mi
- Wanaka Airport - 36.61 mi
Museums
- Wanaka Transport and Toy Museum - 33.68 mi
Click here to leave your opinion >>
Ferie (family with young children)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Awesome view
Prasadini (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Great location and good value for money. The complimentary sauna facility was a nice bonus and made the stay even more enjoyable.
Myint (family with young children)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The ocean view is very good. Quite spacious.
Lighting in the room isn't adequate. Needs to pay for parking. The shower gel runs out in the bottle and I realised during the shower so needs to ask my husband to run to reception but they couldn't provide us immediately. But when I spoke to manager in the morning, they provided us the wine bar vouchers and apology letter for the inconvenience.
Heather (solo traveller)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Pushpraj (family with young children)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Mirala (family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
The view was good , but far from the town .
Had to pay for parking in the hotel , even after paying so much for the room .
Harrison (family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Melissa (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The views
The lifts
Rosanna (solo traveller)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Everything was fine except the bathroom and bedsheets
Bedsheets had blood on them, the bath had scum on it, the non slip mat was old and discolored, and there wa rubbish from the previous guest. Also had to pay for parking
Shauwan (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Emma (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Alyssa (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The breakfast buffet was nothing wow. Bit pricey for what you get. The view of our room was spectacular.
The shower leaked on both sides so our floors were wet and needed to have towels as bath mats to soak it up.
Brammall (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Jesilu (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location and staff
Breakfast buffet
Anne (solo traveller)
stayed in May, 2026
Guest Score 7 out of 10
Good
Location, food
Rooms need refurb. Not the cleanest. Bathroom shower awful
Sureerat (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Marco (young couple)
stayed in May, 2026
Guest Score 5 out of 10
Fair
The room is well organized, clean and comfortable.
Once there I was told those beautiful tables around the bar was not available simply because we were guests in the hotel, they were actually part of a separate service, so we could not use them. Also told that I could drink water from the bathroom sink, which does not sound like a "resort" experience at all (in my own house I have filtered water, so I would of course expect something better in a "resort"). There is no parking spots for quests, so we needed to park in the street.
Angela (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Loved the view from bar & dining room and the food.
Loved the great service.
Room was a long way from lift exit.
Angela (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Loved the view from bar & dining room and the food.
Loved the great service.
Room was a long way from lift exit.
Jason (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Thank you for your information!
Area information
- Frankton Airport - 5.00 mi
- Wanaka Airport - 36.61 mi
- Underwater World Aquarium - 1.06 mi
- Harris Mountains Heli Ski - 1.10 mi
- Waiorau Snow Farm - 28.89 mi
- Wanaka Transport and Toy Museum - 33.68 mi
- Lake Wakatipu - 0.71 mi
- Shotover River - 1.67 mi
- Lake Wakatipu - 4.53 mi
- Arrow River - 11.99 mi
- Fraser River Reserve - 34.04 mi
- Kiwi Birdlife Park - 1.04 mi
- AJ Hackett Bungy Jumping - Kawarau Bridge - 4.66 mi
- Kawarau Suspension Bridge - 12.86 mi
- Skyline Gondola - 0.92 mi
- Skyline Gondola and Luge - 1.03 mi
- Shotover Canyon Swing - 1.09 mi
- Queenstown Garden - 1.12 mi
- Walter Peak High Country Farm - 1.26 mi
- Deer Park Safaris - 4.19 mi
- Queenstown Event Centre - 4.94 mi
- Coronet Peak - 6.70 mi
- Walter Peak - 6.91 mi
- Remarkables Ski-Lift - 7.11 mi
- Coronet peak Ski-Lift - 7.90 mi
- The Remarkables - 8.57 mi
- The Remarkables Ski Area - 8.75 mi
- Greengates Express - 8.84 mi
- Coronet Express - 9.04 mi
- Meadows Chair - 9.06 mi
- Rocky Gully - 9.35 mi
- Skippers Canyon - 13.39 mi
- Bridal Veil Falls - 13.96 mi
- MacDougals - 18.98 mi
- Whitestar - 19.18 mi
- Captains - 19.72 mi
- Kingston Flyer - 20.60 mi
- Fairlight - 26.23 mi
- Fairlight Station - 26.30 mi
- Fords Fall - 27.03 mi
- Alexander McKay Falls - 27.23 mi
- Treble Cone - 27.95 mi
- Lennox Falls - 28.14 mi
- Double Barrel Falls - 28.88 mi
- Earland Falls - 29.14 mi
- Routeburn Track - 29.49 mi
- Melita Falls - 29.78 mi
- Gilkison Falls - 30.03 mi
- Twin Falls - 30.24 mi
- Bridal Veil Falls - 30.57 mi
- Routeburn Falls - 31.20 mi
- Christie Falls - 31.74 mi
Airports Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Skiing
Skiing Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Rivers and Lakes Show all on map »
National Parks Show all on map »
Monuments and Landmarks Show all on map »
Other Show all on map »
Mercure Queenstown Resort
Sainsbury Road, Queenstown, Otago, 9197, New Zealand