Mercure Queenstown Resort
Sainsbury Road, Queenstown, Otago, 9197, New Zealand
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
Sainsbury Road, Queenstown, Otago, 9197, New Zealand
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Internet Access
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- Darts
- Heating
- Wheelchair accessible
- On-site parking
- mini bar
- outdoor pool
- vending machine
- telephone
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Hindi
- Italian
- Korean
- Malay
- Portuguese
- Spanish
- Filipino
- Happy Hour
- Slippers
- Parking Available
- taxi service
- Carpeting
- Fire extinguishers
- Bicycle parking
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Free face masks
- Chinese [Mandarin]
- Contactless check-in/out
- Food delivery
- Accessible rooms through interior corridor available
- Car rental available
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Mobility accessibility available
- Non-smoking property
- Room towels provided
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Individually-wrapped food options
- Window
- Outdoor recreational features
- Desk/workspace available
- Cleaning products available
- Room service available
- Clothes drying rack
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Frankton Airport - 5.00 mi
- Wanaka Airport - 36.61 mi
Museums
- Wanaka Transport and Toy Museum - 33.68 mi
Click here to leave your opinion >>
Steve (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
We had a up grade; the room was nice an roomy with 2 queen beds, and 2 comfortable arm chairs,with great view over lake to the Remarkables. bath room clean and tidy with plenty of room.
we had a complementary breakfast, which could have been better, food cool and the bacon was not very nice
Manisha (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Clinton (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Stunning views
Amazing staff
Richard (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Raisa (young couple)
stayed in March, 2026
Guest Score 5 out of 10
Fair
The view and easy check in and check out.
The Carpet in our room is not Clean and we have no free slippers at all, the breakfast sucks at first day we tried it and so many people in line that we got push in and some food gone and not yet restocked so we didn’t eat breakfast anymore the next day even though we paid already and the fact that the parking is not free and not included.
Nikola (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Great location, great view of lake and mountains,
Fiona (family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location was further out of town than expected and up a massive hill, though this added to the amazing view.
Since it's such a cold climate, it would be great if the pool was heated.
Had to pay for an UBER ride everyday.
Roksana (family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The room was clean, tidy, quiet. View was spectacular, and the staff were very friendly and helpful.
Emilie (group)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Tania (young couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
Rooms are spacious, bed was comfy, shower great and the pool was very inviting. Breaky had a huge selection. Parking was easily accessible as its right at the front door. Location was great, we chose to taxi to town to avoid having to find parking downtown, or a nice walk into town. View was great w half lake and surrounding houses and the unit was quiet!
Would have liked to have had access to purchasing bottled water
Jaisa (group)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The property is located in a nice and quiet area with lovely lake views. The staff are friendly and accomodating.
The hotel is a bit outdated, the air-conditioning doesn’t seem to work well and the toilet and bathroom as well as the lifts needed upgrade.
Maggie (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Odette (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The lake side view from our room.
Pool is not that easy access. You still have to go through the reception to be able to go and use the pool or chill in the pool side.
Andrew (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Room was comfortable with fantastic views over the lake. Staff were extremely helpful and offered great advice about activities in the area.
Charging for outdoor unsecured parking was disappointing. There is on-road parking directly next to the unsecured parking with no fee or time limit.
Linda (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Gym and laundry facility
A very cold pool on night two!
Janse (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Friendlyness, clean
Shower due to water wetting the floor
Leanne (young couple)
stayed in March, 2026
Guest Score 5 out of 10
Fair
The View
The food
Flavia (solo traveller)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Very impressed with this location of this gorgeous hotel and its facilities. Would recommend
Teigs (family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location was beautiful service was lovely friendly room was beautiful bed was comfortable bathroom facilities was great very nice to wake up to that view
Everything was great. I did face the chairs the other way to what they were to look over the lake instead of the bed
Luka (family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Thank you for your information!
Area information
- Frankton Airport - 5.00 mi
- Wanaka Airport - 36.61 mi
- Underwater World Aquarium - 1.06 mi
- Harris Mountains Heli Ski - 1.10 mi
- Waiorau Snow Farm - 28.89 mi
- Wanaka Transport and Toy Museum - 33.68 mi
- Lake Wakatipu - 0.71 mi
- Shotover River - 1.67 mi
- Lake Wakatipu - 4.53 mi
- Arrow River - 11.99 mi
- Fraser River Reserve - 34.04 mi
- Kiwi Birdlife Park - 1.04 mi
- AJ Hackett Bungy Jumping - Kawarau Bridge - 4.66 mi
- Kawarau Suspension Bridge - 12.86 mi
- Skyline Gondola - 0.92 mi
- Skyline Gondola and Luge - 1.03 mi
- Shotover Canyon Swing - 1.09 mi
- Queenstown Garden - 1.12 mi
- Walter Peak High Country Farm - 1.26 mi
- Deer Park Safaris - 4.19 mi
- Queenstown Event Centre - 4.94 mi
- Coronet Peak - 6.70 mi
- Walter Peak - 6.91 mi
- Remarkables Ski-Lift - 7.11 mi
- Coronet peak Ski-Lift - 7.90 mi
- The Remarkables - 8.57 mi
- The Remarkables Ski Area - 8.75 mi
- Greengates Express - 8.84 mi
- Coronet Express - 9.04 mi
- Meadows Chair - 9.06 mi
- Rocky Gully - 9.35 mi
- Skippers Canyon - 13.39 mi
- Bridal Veil Falls - 13.96 mi
- MacDougals - 18.98 mi
- Whitestar - 19.18 mi
- Captains - 19.72 mi
- Kingston Flyer - 20.60 mi
- Fairlight - 26.23 mi
- Fairlight Station - 26.30 mi
- Fords Fall - 27.03 mi
- Alexander McKay Falls - 27.23 mi
- Treble Cone - 27.95 mi
- Lennox Falls - 28.14 mi
- Double Barrel Falls - 28.88 mi
- Earland Falls - 29.14 mi
- Routeburn Track - 29.49 mi
- Melita Falls - 29.78 mi
- Gilkison Falls - 30.03 mi
- Twin Falls - 30.24 mi
- Bridal Veil Falls - 30.57 mi
- Routeburn Falls - 31.20 mi
- Christie Falls - 31.74 mi
Airports Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Skiing
Skiing Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Rivers and Lakes Show all on map »
National Parks Show all on map »
Monuments and Landmarks Show all on map »
Other Show all on map »
Mercure Queenstown Resort
Sainsbury Road, Queenstown, Otago, 9197, New Zealand