Four Points By Sheraton Auckland
396 Queen Street, Auckland, Auckland, 1010, New Zealand
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
396 Queen Street, Auckland, Auckland, 1010, New Zealand
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Wheelchair accessible
- On-site parking
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- German
- Spanish
- Vietnamese
- Filipino
- Happy Hour
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Chinese [Mandarin]
- Contactless check-in/out
- Food delivery
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Dean (solo traveller)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Location is great for attending concerts in the Aotea precinct in Queen Street. The room size was excellent.
The roof top bar closed earlier than advertised and was closed after our concert on Thursday evening. There were eight guests that would have gone to the rooftop bar at 11pm, but it was closed early and we were turned away.
Erica (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The room was spacious and was clean and tidy. All of the staff were super friendly and welcoming. The location is great and the direct Access to Queens Street was a huge bonus. We had breakfast both mornings of our stay and there were so many options and the food tasted great. The Churchill was also a great experience. We were celebrating our anniversary and the staff had left us cake, 2 free drinks vouchers and a lovely note upon arrival to our room, this was such a lovely gesture and it made our stay that much more memorable
There were some water pipes that ran through our room which were noisy at times.
Memree (family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Great location Entry & Exit Level 2 to Queen Street
Ziyi (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Steve (solo traveller)
stayed in May, 2026
Guest Score 7 out of 10
Good
Hotel was beasy but staff where very good
Nithya (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Miriam (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Bed was comfy
Gym was awesome
No balcony
Kendys (Family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
Breakfast was very good, as was dinner in the restaurant the night we arrived. Staff was very helpful and friendly.
Rooms were comfortable, beds were very comfortable.
There wasn’t enough storage/luggage space in the room and only one luggage rack.
The bed casters didn’t lock, so the bed rolled freely when least expected, almost causing falls.
Kendys (family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
Breakfast was very good, as was dinner in the restaurant the night we arrived. Staff was very helpful and friendly.
Rooms were comfortable, beds were very comfortable.
There wasn’t enough storage/luggage space in the room and only one luggage rack.
The bed casters didn’t lock, so the bed rolled freely when least expected, almost causing falls.
Leigh (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Denise (group)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Chor (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Good location, excellent staff service and very tidy and clean room
Steve (review category business travellers)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Deb (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very comfortable. Location excellent for us.
Staff helpful and friendly.
N/a
Karen (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location was perfect for the conference I was attending.
Room was lovely.
Alexia (review category business travellers)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Giuliana (young couple)
stayed in May, 2026
Guest Score 7 out of 10
Good
Lovely location, quiet, clean and good customer care overall
Valet as not valet - paid two night valet and partner Parker his Ute most the time and got it out of corner as they actually never brought it out to us
Brenda (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Marco (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Very close to the airport
All good
Renee (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
the ammenities
the food service , parking
Thank you for your information!
Area information
- Auckland Intl Airport - 10.77 mi
- Ardmore - 16.78 mi
- City Art Gallery - 0.20 mi
- New Gallery - 0.21 mi
- Auckland Art Gallery - 0.21 mi
- Portfolio Gallery - 0.29 mi
- Hobson Wharf National Maritime Museum - 0.31 mi
- Auckland Maritime Museum - 0.79 mi
- New Zealand National Maritime Museum - 0.83 mi
- National Maritime Museum - 0.89 mi
- Auckland Museum - 0.90 mi
- Artis Gallery - 1.00 mi
- Auckland War Memorial Museum - 1.00 mi
- Auckland Station - 1.14 mi
- Parnell Rose Gardens - 1.26 mi
- Aotea Centre - 0.21 mi
- St Patrick's Festival - 0.21 mi
- Cathedral Church of St Mary - 0.31 mi
- Pitt Street Methodist Church - 0.35 mi
- Grafton Bridge - 0.40 mi
- The First Presbyterian Church of Saint Andrew - 0.55 mi
- Auckland Unitarian Church - 0.75 mi
- Ferry Building - 0.82 mi
- Karangahape Road - 0.32 mi
- Sky Tower - 0.59 mi
- Auckland Harbour Bridge - 1.00 mi
- Albert Park - 0.60 mi
- Takapuna Beach - 0.71 mi
- Mechanics Bay - 1.12 mi
- Vector Arena - 0.85 mi
- Auckland Town Hall - 214 f
- Aotea Square - 539 f
- The Civic - 911 f
- The Baptist Tabernacle - 0.28 mi
- Ponsonby - 0.33 mi
- SKYCITY Auckland Convention Centre - 0.33 mi
- SkyJump - 0.38 mi
- SkyWalk - 0.39 mi
- Karangahape Road K Road - 0.40 mi
- Artspace - 0.41 mi
- K Road - 0.44 mi
- Vulcan Lane - 0.49 mi
- The Domain - 0.53 mi
- ASB Showgrounds - 0.56 mi
- Victoria Park Market - 0.68 mi
- Britomart - 0.73 mi
- Auckland Domain - 0.73 mi
- Coast to Coast Walkway - 0.77 mi
- Viaduct Harbour - 0.80 mi
- America s Cup Village - 0.87 mi
- Parnell - 0.99 mi
- Commercial Harbour - 1.27 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Things to do Show all on map »
Historical Buildings Show all on map »
Monuments and Landmarks Show all on map »
National Parks Show all on map »
Beaches Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Other Show all on map »
Four Points By Sheraton Auckland
396 Queen Street, Auckland, Auckland, 1010, New Zealand