Grand Hotel
Karl Johans Gate 31, Oslo, Oslo, 0159, Norway
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1 Room With 2 Adults Change Search
Room
Room
Address
Karl Johans Gate 31, Oslo, Oslo, 0159, Norway
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Heating
- Fax/photocopying
- Wheelchair accessible
- On-site parking
- indoor pool
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Wine/champagne
- Pet bowls
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
Airports Show all on map »
- Oslo Intl Airport Gardermoen - 23.01 mi
- Moss Airport Rygge - 36.99 mi
Museums
- National Gallery - 0.22 mi
- Historic Museum - 0.31 mi
- The Minibottle Gallery - 0.32 mi
- National Museum - Architecture - 0.35 mi
- Astrup Fearnley Museum - 0.38 mi
- The Norwegian Armed Forces Museum - 0.53 mi
Click here to leave your opinion >>
Patricia (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Very well situated in the city. Easy access to all the sights and sounds of Oslo. Breakfast was good.
Whoever designs the bathroom layouts needs to be forced to use them for at least 2 days. Siting the toilet roll holders so close to the toilet is both an awkward and unnecessary arrangement…..
Danielle (group)
stayed in June, 2026
Guest Score 7 out of 10
Good
Pierre (solo traveller)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The restaurant being closed on Sunday after 4pm and the restaurant being busy with a large group. I had to go somewhere else.
Dalibor (review category business travellers)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
The physical condition of the hotel is far below what one would expect from a five-star property. The facilities are visibly worn out, tired, and in need of substantial renovation. Based solely on its condition and level of maintenance, I would struggle to justify even a three-star rating, let alone the five-star classification it currently holds.
A hotel may face operational difficulties, but there is no excuse for delivering an unclean room, providing no housekeeping for four days, maintaining facilities in such poor condition, and then treating paying guests with disrespect when they seek clarification about charges.
This hotel failed in the most basic aspects of hospitality: cleanliness, service, transparency, and guest relations. I cannot recommend it and would certainly never stay here again.
Worst hotel experience I have had in decades of international travel.
I travel frequently and stay in hotels all over the world, but I have never experienced such poor service and lack of professionalism.
When we arrived, it was immediately obvious that our room had not been properly cleaned. There appeared to be some kind of staff strike or operational issue, but regardless of the reason, the room was not in an acceptable condition for arriving guests. During our entire 4-night stay, housekeeping did not clean our room even once. Not a single visit. The condition of the bathroom and toilet was particularly disappointing.
The housekeeping failure alone would have justified a serious complaint, but the treatment we received regarding breakfast was even worse.
Our original Booking.com reservation was for 4 nights at approximately EUR 1,197. Upon arrival, my wife and I requested that breakfast be added to the reservation. We paid an additional amount and the total charge increased to approximately EUR 1,587. Based on the price difference and the fact that the room was occupied by two guests, we reasonably understood that breakfast had been added for both of us.
However, when we arrived at breakfast, we were informed that breakfast had been paid for only one person. We were sent to reception to resolve the issue. Instead of receiving assistance, we were met with an extremely rude and dismissive attitude. Staff refused to acknowledge the significant additional amount we had paid and focused only on technical arguments about currency conversion. The discussion took place in front of other guests, which was embarrassing and humiliating.
What makes this situation particularly unacceptable is that the hotel was arguing over breakfast charges while simultaneously failing to provide basic housekeeping services throughout the entire stay.
Marie" (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Amazing location. The bed was super comfortabie. Hotel was immaculate!
Marie" (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Amazing location. The bed was super comfortabie. Hotel was immaculate!
Vonney (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
I had decided to go for a bit of luxury after the long haul from Australia! I really enjoyed my stay. Very centrally placed- easy access to everywhere. The Royal Palace parklands were my favourite. Really beautiful.
The Grand Hotel is expensive, so it depends on what your priorities are. I loved it. Unfortunately the strike affecting hotels across Norway meant that some facilities were not available. But that didn't worry me. Friendly, helpful staff and the decor is superb. Breakfast awesome too!
Couldn't really fault it.
Glenn (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very luxurious room spacious and attractive, great location staff very helpful
Nothing
Ling L. (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Convenient location, good breakfast, well decorated, clean and comfortable.
2 sinks in the bathroom has some drainage issues. We stayed for 3 nights, there was no cleaning for our room, which is king of disappointment.
Ling (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Convenient location, good breakfast, well decorated, clean and comfortable.
2 sinks in the bathroom has some drainage issues. We stayed for 3 nights, there was no cleaning for our room, which is king of disappointment.
Kim (young couple)
stayed in May, 2026
Guest Score 5 out of 10
Fair
The location and breakfast was great.
We paid for a grand petite room. We were given room 527 and it was tiny. Not even a cupboard or drawers. Looking at the listing again this is not the room we paid for
It was unfortunate as our visit coincided with strike of hospitality workers which meant no cleaning of rooms, clean towels and access to roof bar was closed.
Didn’t go to the spa but it was an extra 250 NOK
Neil (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Good location excellent breakfast. The front desk staff were very helpful especially as they were covering extra shifts because of the strike.
It was noisy at night on the streets outside
Fan (young couple)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Mohd (family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Pierre (solo traveller)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Didn’t have a chance. Because of the strike I couldn’t stay there. They sent to a very boring hotel instead.
Never had the chance to find out.
Jacqui (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The hotel is in a great location in central Oslo within walking distance of main attractions. The staff were very professional and helpful. We asked for a room that was less stuffy and were offered an alternative that was better suited. The bed was extremely comfortable. Takk!
The swimming pool was extremely warm and therefore not pleasant to swim in. The ongoing strike affected the hotel’s ability to offer a full service. The picket lines outside hotels represented staff who are seeking better pay and conditions-we hope they succeed. Norway is an expensive place to visit, never mind to live in.
Robyn (review category business travellers)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Jennifer (Group Traveler)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Nothing, due to the strike in the hospitality industry, we were sent to another lower level tiered hotel to stay in even though we prepaid a couple of months in advance of the trip. We received zero communication about our two rooms being rebooked at a lower level property. No pre-notification from Booking.com nor from Grand Hotel Oslo. We did not receive a rate change nor credit from moving from one tier hotel to another.
No rooms upon available after prepaying a number of weeks/months in advance. After arriving to the hotel with all of our luggage in tow, we were informed headquarters for the hotel chain group randomly decided who would be moved to a lower level property, again with no pre-notice. We again, took luggage in tow to locate new hotel property. Throughout our stay we witnessed numerous parties complaining about the change in hotel reservation/standard, to the front desk of the hotel we were all moved to. All parties we overheard in the lobby appeared to have the same experience, no pre-notice of the change and a drastic change in level of hotel booked. Many parties complaining were very animated in their communication due to how the reservations were systematically changed without keeping the customer in the loop. Changes can’t be made once you are in the 24 hour window and if you are not informed in advance you have no options.
Shirley (young couple)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Good breakfast
Due to staff strikes we couldn't use the restaurant for our evening meal abd couldn't sit and have a drink in the bar.
This hotel was recommended to us , so due to the srike very disappointed
Jennifer (group)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Nothing, due to the strike in the hospitality industry, we were sent to another lower level tiered hotel to stay in even though we prepaid a couple of months in advance of the trip. We received zero communication about our two rooms being rebooked at a lower level property. No pre-notification from Booking.com nor from Grand Hotel Oslo. We did not receive a rate change nor credit from moving from one tier hotel to another.
No rooms upon available after prepaying a number of weeks/months in advance. After arriving to the hotel with all of our luggage in tow, we were informed headquarters for the hotel chain group randomly decided who would be moved to a lower level property, again with no pre-notice. We again, took luggage in tow to locate new hotel property. Throughout our stay we witnessed numerous parties complaining about the change in hotel reservation/standard, to the front desk of the hotel we were all moved to. All parties we overheard in the lobby appeared to have the same experience, no pre-notice of the change and a drastic change in level of hotel booked. Many parties complaining were very animated in their communication due to how the reservations were systematically changed without keeping the customer in the loop. Changes can’t be made once you are in the 24 hour window and if you are not informed in advance you have no options.
Thank you for your information!
Area information
- Oslo Intl Airport Gardermoen - 23.01 mi
- Moss Airport Rygge - 36.99 mi
- National Gallery - 0.22 mi
- Historic Museum - 0.31 mi
- The Minibottle Gallery - 0.32 mi
- National Museum - Architecture - 0.35 mi
- Astrup Fearnley Museum - 0.38 mi
- The Norwegian Armed Forces Museum - 0.53 mi
- Oslo Central Station - 0.40 mi
- Stortinget - 123 f
- Oslo Nye Teater - 124 f
- Det Norske Teatret - 494 f
- Basarhallene - 0.32 mi
- Aker Brygge - 0.63 mi
- Norwegian Theatre - 226 f
- Nationaltheatret - 398 f
- National Theatre - 0.22 mi
- Rockefeller Music Hall - 0.42 mi
- Oslo Opera - 0.50 mi
- Oslo Concert Hall - 0.52 mi
- Parliament - 318 f
- Cathedral - 0.21 mi
- Oslo Radhus - 0.24 mi
- Deichmanske Bibliotek - 0.26 mi
- Oslo University - 0.26 mi
- Norwegian Information Centre - 0.33 mi
- Edvard Munchs Hus - 0.34 mi
- Konserthus - 0.52 mi
- Det Norske Nobelinstituttet - 0.59 mi
- Bussterminalen - 0.66 mi
- Oslo Cathedral - 0.21 mi
- Aulaen Universitetet i Oslo - 0.24 mi
- Oslo Spektrum Music Arena - 0.53 mi
- Oslo University - 0.26 mi
- Slottet og Slottsparken - 0.28 mi
- The Royal Palace Park - 0.44 mi
- Byporten Shopping Centre - 0.40 mi
- Oslo City Shopping Centre - 0.48 mi
- Karl Johans gate - 130 f
- Oslo Parliament - 318 f
- The Art Hall at Tullinlokka - 0.21 mi
- Oslo City Hall - 0.24 mi
- Chat Noir - 0.26 mi
- Radhusplassen - 0.29 mi
- Oslo fjord boat tours - 0.31 mi
- Nobel Peace Center - 0.34 mi
- Film & Kino - 0.36 mi
- Oslo Congress Centre - 0.36 mi
- Ostbanestasjonen - 0.47 mi
- Restaurant Pascal - 0.49 mi
- Christian Radich - 0.49 mi
- DogA - Norwegian Centre for Design and Architecture - 0.58 mi
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Grand Hotel
Karl Johans Gate 31, Oslo, Oslo, 0159, Norway