Hotel New York
Koninginnenhoofd 1, Rotterdam, Zuid-Holland, 3072 AD, Netherlands
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Koninginnenhoofd 1, Rotterdam, Zuid-Holland, 3072 AD, Netherlands
Experience a charming stay in the characteristic Hotel New York by WestCord in Rotterdam. This former head office of the Holland America line offers skyline views and authentic decorations. The hotel rooms are unique in their shape and colors. All rooms have high ceilings and are spacious. There is air conditioning and free Wi-FI available. On the ground floor, you can find the café-restaurant. Eat à la carte, a simple meal or a lovely extensive dinner. Choose whatever you like from morning till evening. There is a second restaurant- and cocktail bar in the souterrain, named NY Basement. For your convenience, you can find a book and gift shop at Hotel New York by WestCord. When weather is nice, sit outside on the terrace and enjoy the warmth of the sun and the views on the water. From Hotel New York by WestCord, you can see the Rotterdam skyline, the harbor and the river.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Trouser press
  • Heating
  • Fax/photocopying
  • vending machine
  • 24-hour security
  • Family Rooms
  • Free Wi-Fi
  • Live entertainment
  • Picnic Area
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Public transport tickets
  • Wine/champagne
  • Fruits
  • Outdoor furniture
  • Movie nights
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Allergy-free rooms available
  • Room service available
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
We arrived at the hotel an hour before check-in and found our room was ready, which was a pleasant surprise. The room overlooked the Maas River and offered nice views of the city as well. The king bed was comfortable, and the furnishings in the room were fun (and funky), harking back to the days when our relatives traveled by boat between continents. It also had a nice, big bathroom. The hotel building itself is a period piece from a bygone era of steamship travel, and they've done a great job preserving that feel. Plus, you can use the water taxi to get to and from the city—it's a super awesome way to experience the uniqueness of Rotterdam.
The hotel restaurant (and especially the outdoor terrace) has slow service. We had lunch and drinks there. Also, because most transactions are now electronic, paying in cash is a challenge for the staff. Aside from lacking basic math skills, the servers don't carry enough change to smoothly handle cash transactions. So, my advice is to just use a credit card.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Very good buffet breakfast. Love the location right next to the cruise port.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Beautiful hotel with nice restaurant
No elevator to bring baggage into hotel
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Very original property with tons of personality, great food around the area.
Restaurant service was quite disappointing.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Close to the Cruise terminal. Walking distance to the metro and Rotterdam Central. Some restaurants around the hotel. Super hot water and decent toiletries.
Farther from the center of town than we thought. Turn of the century hotel. It's a little dark inside. About 8 stairs to enter the hotel. I and I did not see a ramp. No mini fridge in the room. Breakfast is 25 euros.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very unique hotel! Restaurant and bar area were nice. Staff always friendly
Not walkable area but property was beautiful
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Great views across the harbor and of the Fenix Museum
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff were kind, sincere and helpful. The best in the business. Thank you!
History of the building, comfort, restaurant and views. All great.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Great location. Easy stroll to many restaurants and a grocery store. Five minute walk to the cruise terminal.
It was difficult to get our luggage in and back out. The entrance had stairs. There was a lift of sorts, but it was really made for people, not luggage.
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The location , lunch and breakfast options incl room service
Some of the reception staff were not helpful and this caused several issues during our stay. Although early check-in was confirmed on arrival, the room we were given still had a maintenance worker inside, so we had to return to reception and request another room. We also asked reception to book a taxi for the evening. The booking was made under our original room number rather than our name, which caused confusion after we were moved to a different room. When we asked reception to check with the taxi company, we were told the issue was our fault, even though the taxi had been arranged by the hotel. As a result, we were late for our venue. The next day we were also given the wrong room key, which suggested that our details had not been properly checked.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
We loved that the hotel was so close to the pier. We arrived via a Holland America cruise ship so walking to the hotel was easy. In addition, we walked a great deal following a tour book we had and it's location made things easy.
The stairs were a bit of a challenge. Also--it would have been nice to have a small refrigerator and microwave in our room.
stayed in January, 2026
Guest Score 7 out of 10
Good
Breakfast
Room wascold
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The historic atmosphere. The restaurant and bar.
All good.
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Great location in historic building.
Room 233, very poor lighting; stuffy, had to open window in the middle of winter; no nightstand tables. Food at dinner was mediocre.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Hotel has an evocative atmosphere. The beds and pillows were awesome.
Didn't love that our view was on to a construction site.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Building is very historic and charming
Maybe a gym would be nice
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Great location for where I did some work, and a good restaurant on the ground floor
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Location
-
stayed in October, 2025
Guest Score 8 out of 10
Very Good
So close to cruise terminal
Stairs to get to floor
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Area information

    Airports Show all on map »

    • Rotterdam The Hague Airport - 4.09 mi
    • Valkenburg - 18.32 mi
    • Gilze-Rijen - 30.14 mi
    • Schiphol Airport - 30.37 mi
    • Woensdrecht - 32.02 mi
    • Soesterberg - 37.05 mi

    Museums

      Art Galleries Show all on map »
      • Nederlands Fotomuseum - 769 f
      • Oorlogsverzetmuseum Rotterdam - 0.21 mi
      • Wereldmuseum - 0.30 mi
      • Belasting- En Douanemuseum - 0.39 mi
      • Tax and Customs Museum - 0.40 mi
      • Kunsthal Rotterdam - 0.60 mi
      • Naturemuseum Rotterdam - 0.67 mi
      • Openlucht Binnenvaart Museum - 0.78 mi
      • Dutch Museum of Photography - 0.84 mi
      • Museum Boijmans Van Beuningen - 0.85 mi
      • Maritiem Museum Rotterdam - 0.85 mi
      • Harbor Museum - 0.85 mi
      • Chabot Museum - 0.87 mi
      • Institute of Dutch Architecture - 0.90 mi
      • Art Museum Rotterdam - 0.90 mi
      • Navy Museum of Royal Navy - 1.05 mi
      • Mariniers Museum Der Kon. Marine - 1.06 mi

    Transport

      Train stations Show all on map »
      • Rotterdam Blaak Station - 1.12 mi
      • Station Rotterdam Blaak - 1.12 mi
      • Rotterdam Zuid Station - 1.21 mi
      • Station Rotterdam Zuid - 1.21 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Tower of Numbers - 0.24 mi
      • Erasmus Bridge - 0.37 mi
      • Euromast - 0.75 mi
      Theatres Show all on map »
      • New Luxor Theatre Rotterdam - 0.42 mi
      • Theater Zuidplein - 1.10 mi
      • Rotterdamse Schouwburg - 1.19 mi
      Historical Buildings Show all on map »
      • Sonneveld House - 0.93 mi
      Things to do Show all on map »
      • Beurs - World Trade Centre Rotterdam - 1.11 mi
      Other Show all on map »
      • Z & W & B & W Veerhaven - 0.33 mi
      • Spido Harbourtrips - 0.41 mi
      • City and Harbourwalk - 0.49 mi
      • De Rotterdam Steam Ship - 0.58 mi
      • Kunst Hal - 0.65 mi
      • Midget Golfbaan Parkhaven - 0.70 mi
      • European Walk of Fame - 0.74 mi
      • China Boat - 0.75 mi
      • Villa Zebra - 0.75 mi
      • Afrikaanderplein - 0.82 mi
      • Arminius - 0.86 mi
      • Atlas Van Stolk - 1.02 mi
      • Beursplein - 1.04 mi
      • Montmartre - 1.05 mi
      • Beurstraverse - 1.10 mi
      • World Trade Centre Rotterdam - 1.11 mi
      • Beurs-WTC Congress & Event Center - 1.14 mi
      • Kijk-Kubus - 1.14 mi
      • Kubuswoningen van Architect Piet Blom - 1.16 mi
      • Grote/Sint-Laurenskerk - 1.19 mi
      • MeesPierson - 1.20 mi

Hotel New York

Koninginnenhoofd 1, Rotterdam, Zuid-Holland, 3072 AD, Netherlands