Bastion Hotel Heerlen
In De Cramer 199, Heerlen, Limburg, 6412 PM, Netherlands
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1 Room With 2 Adults Change Search
Room
Room
Address
In De Cramer 199, Heerlen, Limburg, 6412 PM, Netherlands
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Billiards
- Packed lunches
- Heating
- On-site parking
- vending machine
- Designated Smoking Area
- Free Wi-Fi
- Restaurant(s)
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- balcony/terrace
- Daily disinfection
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
Airports Show all on map »
- Geilenkirchen - 6.16 mi
- Maastricht Aachen Airport - 7.31 mi
- Liege Airport - 28.27 mi
- Moenchengladbach Airport - 33.52 mi
Museums
- Nederlands Mijnmuseum - 1.68 mi
- Thermenmuseum - 2.02 mi
- City Gallery Heerlen - 2.05 mi
Click here to leave your opinion >>
Nicholas (solo traveller)
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Nicholas (family with young children)
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Vladimir (review category business travellers)
stayed in October, 2026
Guest Score 7 out of 10
Good
Good value for the money.
Showered with cold water. But they press the button to heat water during the day? not in the morning?
Location is kinda far from city centre, but if you know public transport or have a bike, no prob...
Anthony (solo traveller)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Robin (young couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Stavros (young couple)
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
Bad mattress my back got hurt and also the wasn’t a bed for two persons but two small beds combined and with a little movement they got separated.Also there was not normal windows but just one small one and no air conditioning only one small fan which was useless..I left one day earlier because it was awful
Michael (young couple)
stayed in September, 2026
Guest Score 3 out of 10
Poor
The room was comfortable and the staff were amenable. The meal we had was adequate.
Putting a vacuum cleaner over the place and cleaning it up was not done. There was detritus in the hallway that was there for the 3 nights we stayed there. The patio area was full of cigarette ends and weeds that had not been swept or cleaned, it seemed for a very long time. There was no availability of tea in our room, we had a coffee maker which was nice if you like coffee (and it had not been cleaned out). Your description of this hotel that you were in the City Centre and it isn't, which meant we could not get public transport to where we wanted to go.
Peter (young couple)
stayed in September, 2026
Guest Score 3 out of 10
Poor
Very old
No lifts
Heidy (Solo Traveler)
stayed in August, 2026
Guest Score 5 out of 10
Fair
Location
Amenities very Basic
Heidy (solo traveller)
stayed in August, 2026
Guest Score 5 out of 10
Fair
Location
Amenities very Basic
Cemal (review category business travellers)
stayed in August, 2026
Guest Score 7 out of 10
Good
Mcdonagh (solo traveller)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Mahyar (review category business travellers)
stayed in August, 2026
Guest Score 5 out of 10
Fair
Nadia (group)
stayed in August, 2026
Guest Score 7 out of 10
Good
Jukebox and garden.
No aircon and the vending machine didn't work.
Naod (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Mohammad (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Klemens (review category business travellers)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
As a representative of the company that booked and prepaid this stay for an employee travelling on a business assignment, I feel obliged to document the facts of this case.
Despite holding a valid and fully prepaid reservation, our employee was denied accommodation due to an internal administrative error. Upon arrival shortly after midnight, following a lengthy international train journey, he was informed that the reservation had been cancelled because payment had allegedly not been received. This information was incorrect. The hotel had already collected payment for the reservation and subsequently appears to have processed a duplicate charge.
As a result, our employee was left without accommodation in a foreign country and a small town with limited alternatives. No effective verification was undertaken despite the presentation of valid booking documentation, and no assistance was provided in securing alternative accommodation.
Administrative errors can occur in any organisation. However, more than three months later, the financial consequences of this error remain unresolved. The hotel has acknowledged its mistake and repeatedly advised that reimbursement would be completed within 6–10 days, yet the refund has still not been received.
The initial booking error was regrettable. More concerning has been the failure to resolve an acknowledged mistake promptly and professionally.
Based on our experience, we cannot recommend this hotel.
Olga (solo traveller)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location was good .
They forgot to clear the tray with plates from the room after the previous customer.
Breakfast was poor and did not worse that money especially for kid.
Kadir (review category business travellers)
stayed in May, 2026
Guest Score 7 out of 10
Good
Mohammed (solo traveller)
stayed in May, 2026
Guest Score 7 out of 10
Good
Thank you for your information!
Area information
- Geilenkirchen - 6.16 mi
- Maastricht Aachen Airport - 7.31 mi
- Liege Airport - 28.27 mi
- Moenchengladbach Airport - 33.52 mi
- Station Hoensbroek - 0.42 mi
- Hoensbroek Station - 0.42 mi
- Voerendaal Station - 1.03 mi
- Heerlen Station - 1.85 mi
- Station Heerlen - 1.85 mi
- Station Nuth - 2.37 mi
- Nuth Station - 2.37 mi
- Station Heerlen de Kissel - 2.69 mi
- Nederlands Mijnmuseum - 1.68 mi
- Thermenmuseum - 2.02 mi
- City Gallery Heerlen - 2.05 mi
- Kasteel Rivieren - 0.62 mi
- Kasteel Terworm - 0.99 mi
- Kasteel Puth - 1.01 mi
- Kasteel Cortenbach - 1.16 mi
- Kasteel Haeren - 1.74 mi
- Kasteel Passarts-Nieuwenhagen - 1.91 mi
- Kasteel Wijnandsrade - 2.35 mi
- Kasteel De Dael - 2.51 mi
- Kasteel Amstenrade - 2.71 mi
- Hoenshuis Golf - 1.41 mi
- Sportpark Overbroek - 0.97 mi
- In de Biessen - 1.21 mi
- Sportcafe de Joffer - 1.40 mi
- Pronsebroek - 1.53 mi
- Teleparking - 1.63 mi
- Grasbroek - 1.74 mi
- Sport- en Activiteitencentrum Ben Mesters - 1.74 mi
- Schouwburgparking - 1.81 mi
- Corio Center - 1.83 mi
- Palemig - 1.90 mi
- Varenbeuk - 1.91 mi
- Emma - 2.01 mi
- Stichting Speeltuin Heksenberg - 2.02 mi
- Raadhuisparking - 2.05 mi
- Glaspaleis - 2.07 mi
- Cafe Pelt - 2.09 mi
- De Klomp - 2.10 mi
- Putgraaf - 2.18 mi
- Vaesrade - 2.19 mi
- Tennisbaan Ativu - 2.31 mi
- Speeltuin Vaesrade/ Kinderboerderij De Kabouter - 2.33 mi
- Kollenberg - 2.35 mi
- Gitek Sport B.V. - 2.38 mi
- Meezenbroek - 2.38 mi
- Explorion - Science center - 2.44 mi
- Aarveld - 2.58 mi
- Akerstraat - 2.82 mi
- Huis Nierhoven - 2.89 mi
- Klingelsberg - 2.92 mi
Airports Show all on map »
Transport
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Museums
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Bastion Hotel Heerlen
In De Cramer 199, Heerlen, Limburg, 6412 PM, Netherlands