Swissôtel Amsterdam
Damrak 96, Amsterdam, 1012 LP, Netherlands
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1 Room With 2 Adults Change Search
Room
Room
Address
Damrak 96, Amsterdam, 1012 LP, Netherlands
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- Heating
- Wheelchair accessible
- mini bar
- telephone
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Game Room
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Dutch
- French
- German
- Italian
- Russian
- Spanish
- Turkish
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- taxi service
- Books, DVDs, music for children
- Linens
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Nitzanit (solo traveller)
stayed in August, 2026
Guest Score 7 out of 10
Good
Great location
Balcony is nonfunctional, tiny and neglected. High bed and stairs inside the room were very uncomfortable
Carol (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The beds were so comfortable had great sleep the lovation was bfilliant and staff werre very nicd
William (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Centrally placed on Damrak with trams stopping outside
Well run hotel , excellent lobby staff
Room large with fridge , and tea/ coffee making
Clean well stocked wash and shower room
Room
Overlooking an alleyway that people used for loud conversations day and night
Georges (family with young children)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Tony (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Michael (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Location
Azmy (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Keith (young couple)
stayed in August, 2026
Guest Score 5 out of 10
Fair
The location is great, the room itself was a good size (I had booked a suite with balcony), zero noise coming from adjoining rooms, and the breakfast was great. Decor was nicely done. Staff were professional and polite when coming through the lobby or making enquiries at reception (not always guaranteed in Amsterdam). Elevator requires keycard to get access to upper floors. Bathroom in the suite was very nicely finished and loved the rainfall shower.
While the balcony has an amazing view, it’s deceptively small and its actual size is not shown in photos, deliberately no doubt. You cannot sit on it. It’s more of a large windowsill you can stand out on. (Not diminishing the view - that is exceptional)
Room keys never seem to stay active. I had to go to reception 4 or 5 times during the stay to reactivate them (and no, I wasn’t doing anything that would cause them to be deactivated). Shower gel was not replenished half the time. Minor things, I admit.
The major problem was double bed. It was actually two single beds with a mattress topper over them. If you’re lying in the middle of the bed, the mattresses continually split apart and you end up in an uncomfortable hole which hurts your back and ruins your sleep. I did inform staff of the issue but nothing was done. A twenty euro ratchet strap from a hardware store around both mattresses would have solved the problem. But at the exorbitant price I paid per night, it was certainly not up to me to take time out of my holiday to find a hardware store and fix their problem.
I stay in hotels more than my own home. As the bed is a primary purpose of a hotel, this issue ruined my stay at this hotel, which I can admit besides this, could have been an exceptionally pleasant stay. You can save the “we’re sorry to hear this” response as you had the chance to fix it and did nothing.
I will not stay here again nor can I recommend staying to others, based on this primary failure, and frankly at the price point I was charged for a suite with balcony, a bad bed is unacceptable.
Mohammad (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The staff
Nothing
Khalid (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Location is excellent
Fahad (young couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Ida (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Overall good. We are impressed of how helpful and friendly of one of the staff at reception desk since we arrived until we left. His name is Rob. He is excellent. He helped me and my husband with every single question and request we asked him. He is doing great. Best receptionist ever!!
The breakfast. They are a bit tasteless and and not many choices.
Poornima (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The property was perfect in all the ways a traveler would want. Location, facilities, housekeeping, Front desk everything was excellent
Nothing
Yigit (solo traveller)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Location
Lobby guys were rude, aggressive and ignorant
Omar (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The location
The pillows are. Wet bad and rooms are not cleaned till very late in the day
Monique (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Yilmaz (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
James (review category business travellers)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Ali (young couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Rashid (young couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Thank you for your information!
Area information
- Schiphol Airport - 7.07 mi
- Soesterberg - 23.49 mi
- Valkenburg - 24.69 mi
- Lelystad - 27.38 mi
- Rotterdam The Hague Airport - 34.55 mi
- Madame Tussaud's Amsterdam - 224 f
- Beurs van Berlage - 867 f
- Hash Marihuana & Hemp Museum - 0.20 mi
- Amsterdam Vodka Museum - 0.22 mi
- Koffie- En Theemuseum - 0.22 mi
- Sexmuseum Amsterdam - 0.26 mi
- Theatermuseum - 0.27 mi
- Theatermuseum Amsterdam - 0.27 mi
- Multatuli Museum - 0.28 mi
- Historical Museum Amsterdam - 0.31 mi
- Metro Nieuwmarkt - 0.28 mi
- New church - 224 f
- Royal Palace - 224 f
- Nationaal Monument - 312 f
- Dam - 792 f
- Old church - 1,001 f
- Old Stock Exchange - 0.20 mi
- Frascati Theatre - 652 f
- Theater De Brakke Grond - 911 f
- Het Betty Asfalt Complex - 0.22 mi
- Nes Theaters - 0.23 mi
- Theater De Engelenbak - 0.25 mi
- Magna Plaza - 841 f
- Waalse Kerk - 0.23 mi
- De Waag - 0.30 mi
- Dam Platz - 189 f
- Royal Palace Amsterdam - 224 f
- Nieuwe Kerk - 224 f
- De Bijenkorf - 282 f
- Dam Square - 318 f
- Wijnand Fockinck - 401 f
- Beursplein - 511 f
- Die Port Van Cleve - 587 f
- SupperClub - 748 f
- Supper Club Amsterdam - 771 f
- Reypenaer Cheese Tasting Room - 1,052 f
- Casa Rosso - 0.23 mi
- Convent of Bethany - 0.23 mi
- The Amsterdam Dungeon - 0.24 mi
- Kalverstraat - 0.26 mi
- Canal Cruise Company Plas - 0.26 mi
- The Bananenbar - 0.26 mi
- Agnietenkapel - 0.26 mi
- Our Lord in the attic - 0.28 mi
- Oost-Indisch Huis - 0.28 mi
- Ons' Lieve Heer op Solder - 0.28 mi
- Fo Guang Shan temple - 0.29 mi
- Ronde Luterse Kerk Amsterdam - 0.30 mi
- Trippenhuis - 0.31 mi
- Oudemanhuispoort - 0.31 mi
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Swissôtel Amsterdam
Damrak 96, Amsterdam, 1012 LP, Netherlands