Swissôtel Amsterdam
Damrak 96, Amsterdam, 1012 LP, Netherlands
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Address
Damrak 96, Amsterdam, 1012 LP, Netherlands
Located on Amsterdam’s famous Dam Square just 10 minutes’ walk from Centraal Station, Swissôtel Amsterdam offers a fitness center. Swissôtel Amsterdam’s rooms include large windows, soundproofing and a spacious bathroom with free Swiss bath products. All rooms include a Nespresso machine, and some overlook Dam Square. Breakfast is offered seven days per week and room service is available. Guests can schedule an in-room massage, or ask staff at the 24-hour concierge desk to arrange bicycle rental or restaurant reservations. The hotel offers free WiFi throughout the whole building The Magna Plaza shopping center and the Royal Palace are within 5 minutes’ walk. The Dam Square Tram Stop is in front of the hotel, and can be used to reach the Rijksmuseum, a 15-minute ride away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • Refrigerator
  • fan
  • Heating
  • Wheelchair accessible
  • mini bar
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Non-Smoking Rooms Available
  • Slippers
  • Parking Available
  • taxi service
  • Books, DVDs, music for children
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Extra long bed
  • Ticket services
  • Food delivery
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Sleep comfort items
  • Window
  • Adapter
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Staff were friendly and helpful was clean
Shower leaked when in use so floor was slippery
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Perfect check in and check out - bed was superb. I travel a lot, this was the best bee I had in a decade
stayed in July, 2025
Guest Score 5 out of 10
Fair
Location was good.
The hotel lacked general Swissotel standards. The breakfast was below average.
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Location was great and so was the room and service. Truly enjoyed my stay and the cleanliness of the room service was great.
Wish that the bathroom was a bit more spacious and that there was a cheap breakfast option.
stayed in June, 2025
Guest Score 8 out of 10
Very Good
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Only location
The behavior of a staff member named Miriam at the hotel reception was completely unacceptable. She was blatantly unhelpful, deliberately dismissive, and made no effort whatsoever to assist us. We specifically chose this hotel for its central location and supposed quality, yet our experience was thoroughly disappointing. We were given a room that resembled a child’s room, with a window that couldn’t be opened and a view facing a wall. Despite clearly stating that I suffer from claustrophobia and repeatedly requesting a room change, this staff member refused to provide any assistance or show even basic professionalism.
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Everything was very convenient, you should not change a thing. I like the Nespresso coffee machine in the room, complimentary bottles of water every day, comfy bed and big size of the room, check out time is also convenient. The breakfast was also of good quality.
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
The location is excellent
The billows were to soft and not comfortable
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
stayed in June, 2025
Guest Score 7 out of 10
Good
The location is excellent, and the staff is genuinely friendly and helpful.
However, the hotel does not fully live up to the brand’s standards. The facilities feel outdated and in need of renovation. Breakfast was average — not terrible, but definitely not great either. With some updates, the overall experience could be significantly improved.
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
stayed in June, 2025
Guest Score 3 out of 10
Poor
Location and just location
Rooms so old they didn’t change the bed covers
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Pleasantly surprised by this little hotel, they really did cater for everything you would need in a hotel room. Would definitely stay again. Thank you to Mark Neil’s for a lovely and helpful check-in.
Had to wait until 5pm for room to be made.
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Very nice hotel right next to Dam Square. Excellent staff and facilities
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 4 out of 10
Disappointing
Location
Room sizes too small
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Location was A1, a short walk to the central train station and also right in the centre Amsterdam.
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Location location location Clean Nice staff
Our bath room door was difficult to open snd close because its sliding door
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Excellent location, in the heart of Amsterdam. You can walk everywhere you want to go and you can see Dam Square from the window. Rob at the reception and Tayfun Bey, the duty manager, were very helpful.
Guest reviews
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Area information

    Airports Show all on map »

    • Schiphol Airport - 7.07 mi
    • Soesterberg - 23.49 mi
    • Valkenburg - 24.69 mi
    • Lelystad - 27.38 mi
    • Rotterdam The Hague Airport - 34.55 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Madame Tussaud's Amsterdam - 224 f

    Museums

      Art Galleries Show all on map »
      • Beurs van Berlage - 867 f
      • Hash Marihuana & Hemp Museum - 0.20 mi
      • Amsterdam Vodka Museum - 0.22 mi
      • Koffie- En Theemuseum - 0.22 mi
      • Sexmuseum Amsterdam - 0.26 mi
      • Theatermuseum - 0.27 mi
      • Theatermuseum Amsterdam - 0.27 mi
      • Multatuli Museum - 0.28 mi
      • Historical Museum Amsterdam - 0.31 mi

    Transport

      Train stations Show all on map »
      • Metro Nieuwmarkt - 0.28 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Royal Palace - 224 f
      • New church - 224 f
      • Nationaal Monument - 313 f
      • Dam - 793 f
      • Old church - 1,001 f
      • Old Stock Exchange - 0.20 mi
      Theatres Show all on map »
      • Frascati Theatre - 653 f
      • Theater De Brakke Grond - 912 f
      • Het Betty Asfalt Complex - 0.22 mi
      • Nes Theaters - 0.23 mi
      • Theater De Engelenbak - 0.25 mi
      Things to do Show all on map »
      • Magna Plaza - 841 f
      Stadiums, Arenas, and Racetracks Show all on map »
      • Waalse Kerk - 0.23 mi
      Historical Buildings Show all on map »
      • De Waag - 0.30 mi
      Other Show all on map »
      • Dam Platz - 190 f
      • Royal Palace Amsterdam - 224 f
      • Nieuwe Kerk - 224 f
      • De Bijenkorf - 282 f
      • Dam Square - 318 f
      • Wijnand Fockinck - 402 f
      • Beursplein - 511 f
      • Die Port Van Cleve - 587 f
      • SupperClub - 749 f
      • Supper Club Amsterdam - 772 f
      • Reypenaer Cheese Tasting Room - 1,051 f
      • Casa Rosso - 0.23 mi
      • Convent of Bethany - 0.23 mi
      • The Amsterdam Dungeon - 0.24 mi
      • Kalverstraat - 0.26 mi
      • Canal Cruise Company Plas - 0.26 mi
      • The Bananenbar - 0.26 mi
      • Agnietenkapel - 0.26 mi
      • Our Lord in the attic - 0.28 mi
      • Oost-Indisch Huis - 0.28 mi
      • Ons' Lieve Heer op Solder - 0.28 mi
      • Fo Guang Shan temple - 0.29 mi
      • Ronde Luterse Kerk Amsterdam - 0.30 mi
      • Trippenhuis - 0.31 mi
      • Oudemanhuispoort - 0.31 mi

Swissôtel Amsterdam

Damrak 96, Amsterdam, 1012 LP, Netherlands