Swissôtel Amsterdam
Damrak 96, Amsterdam, 1012 LP, Netherlands
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Room
Address
Damrak 96, Amsterdam, 1012 LP, Netherlands
Located on Amsterdam’s famous Dam Square just 10 minutes’ walk from Centraal Station, Swissôtel Amsterdam offers a fitness center. Swissôtel Amsterdam’s rooms include large windows, soundproofing and a spacious bathroom with free Swiss bath products. All rooms include a Nespresso machine, and some overlook Dam Square. Breakfast is offered seven days per week and room service is available. Guests can schedule an in-room massage, or ask staff at the 24-hour concierge desk to arrange bicycle rental or restaurant reservations. The hotel offers free WiFi throughout the whole building The Magna Plaza shopping center and the Royal Palace are within 5 minutes’ walk. The Dam Square Tram Stop is in front of the hotel, and can be used to reach the Rijksmuseum, a 15-minute ride away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Refrigerator
  • Heating
  • Wheelchair accessible
  • mini bar
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Non-Smoking Rooms Available
  • Slippers
  • Parking Available
  • taxi service
  • Books, DVDs, music for children
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • Food delivery
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in August, 2026
Guest Score 7 out of 10
Good
Great location
Balcony is nonfunctional, tiny and neglected. High bed and stairs inside the room were very uncomfortable
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The beds were so comfortable had great sleep the lovation was bfilliant and staff werre very nicd
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Centrally placed on Damrak with trams stopping outside Well run hotel , excellent lobby staff Room large with fridge , and tea/ coffee making Clean well stocked wash and shower room
Room Overlooking an alleyway that people used for loud conversations day and night
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Location
stayed in August, 2026
Guest Score 8 out of 10
Very Good
stayed in August, 2026
Guest Score 5 out of 10
Fair
The location is great, the room itself was a good size (I had booked a suite with balcony), zero noise coming from adjoining rooms, and the breakfast was great. Decor was nicely done. Staff were professional and polite when coming through the lobby or making enquiries at reception (not always guaranteed in Amsterdam). Elevator requires keycard to get access to upper floors. Bathroom in the suite was very nicely finished and loved the rainfall shower.
While the balcony has an amazing view, it’s deceptively small and its actual size is not shown in photos, deliberately no doubt. You cannot sit on it. It’s more of a large windowsill you can stand out on. (Not diminishing the view - that is exceptional) Room keys never seem to stay active. I had to go to reception 4 or 5 times during the stay to reactivate them (and no, I wasn’t doing anything that would cause them to be deactivated). Shower gel was not replenished half the time. Minor things, I admit. The major problem was double bed. It was actually two single beds with a mattress topper over them. If you’re lying in the middle of the bed, the mattresses continually split apart and you end up in an uncomfortable hole which hurts your back and ruins your sleep. I did inform staff of the issue but nothing was done. A twenty euro ratchet strap from a hardware store around both mattresses would have solved the problem. But at the exorbitant price I paid per night, it was certainly not up to me to take time out of my holiday to find a hardware store and fix their problem. I stay in hotels more than my own home. As the bed is a primary purpose of a hotel, this issue ruined my stay at this hotel, which I can admit besides this, could have been an exceptionally pleasant stay. You can save the “we’re sorry to hear this” response as you had the chance to fix it and did nothing. I will not stay here again nor can I recommend staying to others, based on this primary failure, and frankly at the price point I was charged for a suite with balcony, a bad bed is unacceptable.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The staff
Nothing
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Location is excellent
stayed in August, 2026
Guest Score 7 out of 10
Good
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Overall good. We are impressed of how helpful and friendly of one of the staff at reception desk since we arrived until we left. His name is Rob. He is excellent. He helped me and my husband with every single question and request we asked him. He is doing great. Best receptionist ever!!
The breakfast. They are a bit tasteless and and not many choices.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The property was perfect in all the ways a traveler would want. Location, facilities, housekeeping, Front desk everything was excellent
Nothing
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Location
Lobby guys were rude, aggressive and ignorant
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The location
The pillows are. Wet bad and rooms are not cleaned till very late in the day
stayed in August, 2026
Guest Score 8 out of 10
Very Good
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 7 out of 10
Good
stayed in August, 2026
Guest Score 7 out of 10
Good
Guest reviews
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Area information

    Airports Show all on map »

    • Schiphol Airport - 7.07 mi
    • Soesterberg - 23.49 mi
    • Valkenburg - 24.69 mi
    • Lelystad - 27.38 mi
    • Rotterdam The Hague Airport - 34.55 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Madame Tussaud's Amsterdam - 224 f

    Museums

      Art Galleries Show all on map »
      • Beurs van Berlage - 867 f
      • Hash Marihuana & Hemp Museum - 0.20 mi
      • Amsterdam Vodka Museum - 0.22 mi
      • Koffie- En Theemuseum - 0.22 mi
      • Sexmuseum Amsterdam - 0.26 mi
      • Theatermuseum - 0.27 mi
      • Theatermuseum Amsterdam - 0.27 mi
      • Multatuli Museum - 0.28 mi
      • Historical Museum Amsterdam - 0.31 mi

    Transport

      Train stations Show all on map »
      • Metro Nieuwmarkt - 0.28 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • New church - 224 f
      • Royal Palace - 224 f
      • Nationaal Monument - 312 f
      • Dam - 792 f
      • Old church - 1,001 f
      • Old Stock Exchange - 0.20 mi
      Theatres Show all on map »
      • Frascati Theatre - 652 f
      • Theater De Brakke Grond - 911 f
      • Het Betty Asfalt Complex - 0.22 mi
      • Nes Theaters - 0.23 mi
      • Theater De Engelenbak - 0.25 mi
      Things to do Show all on map »
      • Magna Plaza - 841 f
      Stadiums, Arenas, and Racetracks Show all on map »
      • Waalse Kerk - 0.23 mi
      Historical Buildings Show all on map »
      • De Waag - 0.30 mi
      Other Show all on map »
      • Dam Platz - 189 f
      • Royal Palace Amsterdam - 224 f
      • Nieuwe Kerk - 224 f
      • De Bijenkorf - 282 f
      • Dam Square - 318 f
      • Wijnand Fockinck - 401 f
      • Beursplein - 511 f
      • Die Port Van Cleve - 587 f
      • SupperClub - 748 f
      • Supper Club Amsterdam - 771 f
      • Reypenaer Cheese Tasting Room - 1,052 f
      • Casa Rosso - 0.23 mi
      • Convent of Bethany - 0.23 mi
      • The Amsterdam Dungeon - 0.24 mi
      • Kalverstraat - 0.26 mi
      • Canal Cruise Company Plas - 0.26 mi
      • The Bananenbar - 0.26 mi
      • Agnietenkapel - 0.26 mi
      • Our Lord in the attic - 0.28 mi
      • Oost-Indisch Huis - 0.28 mi
      • Ons' Lieve Heer op Solder - 0.28 mi
      • Fo Guang Shan temple - 0.29 mi
      • Ronde Luterse Kerk Amsterdam - 0.30 mi
      • Trippenhuis - 0.31 mi
      • Oudemanhuispoort - 0.31 mi

Swissôtel Amsterdam

Damrak 96, Amsterdam, 1012 LP, Netherlands