Swissôtel Amsterdam
Damrak 96, Amsterdam, 1012 LP, Netherlands
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Address
Damrak 96, Amsterdam, 1012 LP, Netherlands
Located on Amsterdam’s famous Dam Square just 10 minutes’ walk from Centraal Station, Swissôtel Amsterdam offers a fitness center. Swissôtel Amsterdam’s rooms include large windows, soundproofing and a spacious bathroom with free Swiss bath products. All rooms include a Nespresso machine, and some overlook Dam Square. Breakfast is offered seven days per week and room service is available. Guests can schedule an in-room massage, or ask staff at the 24-hour concierge desk to arrange bicycle rental or restaurant reservations. The hotel offers free WiFi throughout the whole building The Magna Plaza shopping center and the Royal Palace are within 5 minutes’ walk. The Dam Square Tram Stop is in front of the hotel, and can be used to reach the Rijksmuseum, a 15-minute ride away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • Refrigerator
  • fan
  • Heating
  • Wheelchair accessible
  • mini bar
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Non-Smoking Rooms Available
  • Slippers
  • Parking Available
  • taxi service
  • Books, DVDs, music for children
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Extra long bed
  • Ticket services
  • Food delivery
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Sleep comfort items
  • Window
  • Adapter
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Swissôtel Amsterdam
Rates from View more information >>

Airports Show all on map »

  • Schiphol Airport - 7.07 mi
  • Soesterberg - 23.49 mi
  • Valkenburg - 24.69 mi
  • Lelystad - 27.38 mi
  • Rotterdam The Hague Airport - 34.55 mi

Museums

  • Beurs van Berlage - 867 f
  • Hash Marihuana & Hemp Museum - 0.20 mi
  • Amsterdam Vodka Museum - 0.22 mi
  • Koffie- En Theemuseum - 0.22 mi
  • Sexmuseum Amsterdam - 0.26 mi
  • Theatermuseum - 0.27 mi
  • Theatermuseum Amsterdam - 0.27 mi
  • Multatuli Museum - 0.28 mi
  • Historical Museum Amsterdam - 0.31 mi
Click here to leave your opinion >>
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
location was good
the restaurant staff was very rude
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Location and room size are fantastic, i can’t say enough for the hospitality we received from the staff
Nothing
stayed in July, 2025
Guest Score 8 out of 10
Very Good
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
A Deep Disappointment – Not Worth the Price and a Shame to the Brand We stayed at Swissôtel Amsterdam for 7 nights, and unfortunately, our experience was deeply disappointing — especially compared to our pleasant stay here two years ago. This time, the service was severely lacking. Front desk staff were not only unhelpful but at times outright rude. The breakfast selection was poor, with very limited variety throughout the week and inattentive service. The Wi-Fi connection was weak and unreliable, which made working or even browsing extremely frustrating. Small details further highlighted the lack of hospitality. In contrast to most hotels in Amsterdam, which provide umbrellas as a complimentary courtesy, Swissôtel demanded a €20 deposit for one — and did so in an unfriendly manner. There’s no proper lobby to sit and wait, and after check-out, we were not allowed to sit in the breakfast area while waiting for our transfer, even though we had just spent a full week as guests. For a hotel carrying the Swissôtel name, this level of management is a real shame. The brand stands for quality, efficiency, and hospitality — none of which were present here. Unfortunately, this stay was not at all worth the price, and we will not be returning.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Jose at the front desk was awesome he upgraded our room with an amazing view of the Square let us check in early and complimentary drinks in the bar while our room was being made up
There was absolutely nothing we didn't like
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The room upgrade was awesome and much appreciated. Lovely central location, staff were friendly and the picture on the bedroom wall was amazing
Nothing, we loved it all.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 8 out of 10
Very Good
The hotel was lovely, great location and the staff were excellent!
A couple of issues with the cleaning, a jumper had been left in the room probably from the previous occupant, an earring and bottle tops were under the bed. However, the room was generally very clean, nice bathroom facilities.
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Staff were friendly and helpful was clean
Shower leaked when in use so floor was slippery
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Perfect check in and check out - bed was superb. I travel a lot, this was the best bee I had in a decade
stayed in July, 2025
Guest Score 5 out of 10
Fair
Location was good.
The hotel lacked general Swissotel standards. The breakfast was below average.
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Location was great and so was the room and service. Truly enjoyed my stay and the cleanliness of the room service was great.
Wish that the bathroom was a bit more spacious and that there was a cheap breakfast option.
stayed in June, 2025
Guest Score 8 out of 10
Very Good
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Only location
The behavior of a staff member named Miriam at the hotel reception was completely unacceptable. She was blatantly unhelpful, deliberately dismissive, and made no effort whatsoever to assist us. We specifically chose this hotel for its central location and supposed quality, yet our experience was thoroughly disappointing. We were given a room that resembled a child’s room, with a window that couldn’t be opened and a view facing a wall. Despite clearly stating that I suffer from claustrophobia and repeatedly requesting a room change, this staff member refused to provide any assistance or show even basic professionalism.
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Everything was very convenient, you should not change a thing. I like the Nespresso coffee machine in the room, complimentary bottles of water every day, comfy bed and big size of the room, check out time is also convenient. The breakfast was also of good quality.
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
The location is excellent
The billows were to soft and not comfortable
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Guest reviews
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Area information

    Airports Show all on map »

    • Schiphol Airport - 7.07 mi
    • Soesterberg - 23.49 mi
    • Valkenburg - 24.69 mi
    • Lelystad - 27.38 mi
    • Rotterdam The Hague Airport - 34.55 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Madame Tussaud's Amsterdam - 224 f

    Museums

      Art Galleries Show all on map »
      • Beurs van Berlage - 867 f
      • Hash Marihuana & Hemp Museum - 0.20 mi
      • Amsterdam Vodka Museum - 0.22 mi
      • Koffie- En Theemuseum - 0.22 mi
      • Sexmuseum Amsterdam - 0.26 mi
      • Theatermuseum - 0.27 mi
      • Theatermuseum Amsterdam - 0.27 mi
      • Multatuli Museum - 0.28 mi
      • Historical Museum Amsterdam - 0.31 mi

    Transport

      Train stations Show all on map »
      • Metro Nieuwmarkt - 0.28 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Royal Palace - 224 f
      • New church - 224 f
      • Nationaal Monument - 313 f
      • Dam - 793 f
      • Old church - 1,001 f
      • Old Stock Exchange - 0.20 mi
      Theatres Show all on map »
      • Frascati Theatre - 653 f
      • Theater De Brakke Grond - 912 f
      • Het Betty Asfalt Complex - 0.22 mi
      • Nes Theaters - 0.23 mi
      • Theater De Engelenbak - 0.25 mi
      Things to do Show all on map »
      • Magna Plaza - 841 f
      Stadiums, Arenas, and Racetracks Show all on map »
      • Waalse Kerk - 0.23 mi
      Historical Buildings Show all on map »
      • De Waag - 0.30 mi
      Other Show all on map »
      • Dam Platz - 190 f
      • Royal Palace Amsterdam - 224 f
      • Nieuwe Kerk - 224 f
      • De Bijenkorf - 282 f
      • Dam Square - 318 f
      • Wijnand Fockinck - 402 f
      • Beursplein - 511 f
      • Die Port Van Cleve - 587 f
      • SupperClub - 749 f
      • Supper Club Amsterdam - 772 f
      • Reypenaer Cheese Tasting Room - 1,051 f
      • Casa Rosso - 0.23 mi
      • Convent of Bethany - 0.23 mi
      • The Amsterdam Dungeon - 0.24 mi
      • Kalverstraat - 0.26 mi
      • Canal Cruise Company Plas - 0.26 mi
      • The Bananenbar - 0.26 mi
      • Agnietenkapel - 0.26 mi
      • Our Lord in the attic - 0.28 mi
      • Oost-Indisch Huis - 0.28 mi
      • Ons' Lieve Heer op Solder - 0.28 mi
      • Fo Guang Shan temple - 0.29 mi
      • Ronde Luterse Kerk Amsterdam - 0.30 mi
      • Trippenhuis - 0.31 mi
      • Oudemanhuispoort - 0.31 mi

Swissôtel Amsterdam

Damrak 96, Amsterdam, 1012 LP, Netherlands