Very narrow stairs

The patio was under construction

The cleaners tried to come in on a morning one time which we couldn't do so we missed housekeeping that day (which is fine because reception gave us clean towels when we asked). However it would have been nice if the cleaners housekeeping was always afternoons (sometimes it was). Sometimes the cleaners failed to empty our bins which sucked because there is only 1 small bin in the bathroom which ideally should be emptied everyday. The cleaners never replaced our dirty cups or glasses so everyone around us, including us, had to resort to leaving dirty utensils in the corridor or bringing them downstairs to the sink in order for them to not be left there. There was some carpet staining and wall stains next to our bed. I love the free snacks/wines/drinks available for guests, although it would have been nice if I had a gluten free snacks through the day that was more than just unsalted nuts and gluten free crackers for me as as a coeliac, since other guests got a nice variety snacks such as sweets, pastries, biscuits, nuts, cheese, dates, cake and much much more. Albert heijn has a wide range of gluten free snacks beyond just nuts and crackers (such as gluten free cakes and biscuits) which I ended up purchasing. I did not eat the unsalted nuts or crackers as that is not tasty to me and I ended up purchasing my own snacks from albert heijn, which is a bit sad because I paid the same money as other guests did to get the snacks included. And since the hotel is not cheap, it is disheartening that the the value for money therefore for me was not the same as the others. I do feel like I should have received sone kind of refund for having to be a guest who did not get the same snack benefits as the others did. Breakfast staff were very lovely and accommodating, though. Despite these shortcomings, I highly recommend jan luyken. Overall, it was a pleasant stay.

TV didn’t work - reception faulty. Mattress very soft.

Everything great

A bit short staffed which caused some delays

NA

There could be a space where you could leave your plates. But it is like a recommandation,i loved everything.

I stayed in a room that was a bit on the small side, but this is quite common in European hotels.

Both rooms, situated at different floors, were near the elevator. The bathrooms were rather shabby; if you wanted to take a shower or wash your hands, because the pipes were clogged all the dirty water didn't drain properly. Breakfast was exactly the same all 6 days, nothing really to choose from. No tv channels available in English. The lady in charge at the reception never helped with any of the problems we reported and was obviously annoyed for being bothered.

Due to multiple bookings checking out in the same day as our arrival, the hotel was unable to get us checked in to our room during the first hour of check-in as stated in the booking. We had to leave our luggage there and return later after dinner to check in to our rooms since we had scheduled events at 4:30 that afternoon.

Shower was a bit awkward Back patio could be noisy at times.

We initially booked one small single room and it was in the attic with one window . We did not love it and upgraded for a small amount to a medium room which is actually super big and can fit a family.

I loved everything about the property!!

The Duvet cover was extremely lumpy- they're supposed to be smooth. It was pretty loud outside the hotel at night, but I brought noise canceling headphones. Room was extremely small.

Small rooms and limited elevator use